Customer stories

Product Business Settings

Yotpo is popular in Consumer Goods, Health, Wellness And Fitness, and Sports industries and is widely used by Small Business, Mid Market, and Large Enterprise.

Integrations

Help Desk
Digital Signature
Marketing Automation
E-Commerce Platform

Yotpo Product Overview

Yotpo is a commerce marketing cloud offering advanced solutions for reviews, visual marketing, loyalty, and referrals. It enables customer acquisition, content moderation, and performance analytics in one platform.

How satisfied the customers are with Yotpo use-cases

Reviews

"What particularly stands out about Yotpo is its seamless and easy functionality. It's lightweight, developer-friendly, and has a tight integration with Magento 2. We are extremely happy to be partners with Yotpo— a company that continues to lead the... drive in user-generated content and has results that speak for themselves." - PJ Utsi
"As marketers, we could talk about how stretchy our shirts are, or how comfortable our shorts are, but those are just words until you get validation from your customers." - Tom Montgomery

Yotpo Customer Insights, Testimonials and Case Studies

How does Yotpo facilitate Engagement Management?

Why is Yotpo the best choice for Social Media Management?

What solutions does Yotpo provide for Rating And Review Management?

How does Yotpo facilitate Content Management?

What is Yotpo?

Yotpo is a user-generated content marketing platform that provides advanced solutions for building brand value, customer experience, visual marketing, loyalty and referrals. It is suited for e-commerce marketers looking to accelerate growth by enabling advocacy and maximizing customer lifetime value.

It features SMS marketing, Reviews & Ratings, Loyalty & Referrals, Visual Marketing and easy integration. It allows to moderate, measure and optimize all your content in one platform.

It offers content generation through reviews, community Q&A, photos, social curation and on-site social proof. It allows to acquire customers through custom-designed customer experience, on-site conversions, referral programs, visitor’s email, campaigns and traffic acquisitions. It provides with measurable ROI, dashboards, customer management, consumer insights, program and performance analytics.

What is Yotpo used for?

Yotpo is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Advertisement, Engagement Management and Social Media Management .

What are the top features of Yotpo?

Widgets, Personalization and Landing page are some of the top features of Yotpo.

Who uses Yotpo?

Yotpo is used by Consumer Goods, Health, Wellness And Fitness and Sports among other industries.

What are Yotpo alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for Yotpo.

Where is Yotpo located?

Yotpo is headquartered at 33 West 19th Street, 5th floor, New York City, NY 10011, USA.

14 buyers and buying teams have used Cuspera to assess how well Yotpo solved their Reviews and Reputation needs. Cuspera uses 6551 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

CUSTOMERS TESTIMONIALS
Yotpo testimonial

PJ Utsi

Chief Creative Officer

Vaimo

What particularly stands out about Yotpo is its seamless and easy functionality. It's lightweight, developer-friendly, and has a tight integration with Magento 2. We are extremely happy to be partners with Yotpo— a company that continues to lead the drive in user-generated content and has results t...hat speak for themselves.

Testimonial By PJ Utsi
Yotpo testimonial

Tom Montgomery

Co-Founder and Chief Marketing Officer

Chubbies

As marketers, we could talk about how stretchy our shirts are, or how comfortable our shorts are, but those are just words until you get validation from your customers. Testimonial By Tom Montgomery
Yotpo testimonial

Scott Perry

VP, Executive Director of Digital and Omni-Channel Experience

Bob’s Discount Furniture

Focusing on innovation keeps Bob's Discount Furniture ahead of the curve. By developing solutions that anticipate our customers' needs, Yotpo helps us to do exactly that. Testimonial By Scott Perry
CUSTOMERS TESTIMONIALS
Yotpo testimonial

PJ Utsi

Chief Creative Officer

Vaimo

What particularly stands out about Yotpo is its seamless and easy functionality. It's lightweight, developer-friendly, and has a tight integration with Magento 2. We are extremely happy to be partners with Yotpo— a company that continues to lead the drive in user-generated content and has results t...hat speak for themselves.

Testimonial By PJ Utsi
Yotpo testimonial

Tom Montgomery

Co-Founder and Chief Marketing Officer

Chubbies

As marketers, we could talk about how stretchy our shirts are, or how comfortable our shorts are, but those are just words until you get validation from your customers. Testimonial By Tom Montgomery
Yotpo testimonial

Scott Perry

VP, Executive Director of Digital and Omni-Channel Experience

Bob’s Discount Furniture

Focusing on innovation keeps Bob's Discount Furniture ahead of the curve. By developing solutions that anticipate our customers' needs, Yotpo helps us to do exactly that. Testimonial By Scott Perry
 

Australian underwear brand Boody taps Yotpo tech for The Lounge loyalty programme revamp

Boody, an Australian underwear brand, has revamped its loyalty program, The Lounge, using Yotpo's technology. This collaboration involves the integration of Yotpo's reviews and loyalty solutions, enh...ancing Boody's customer engagement and rewards system.

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Revolution Beauty - Consumer Goods

Yotpo Loyalty & Referrals helped Revolution Beauty boost direct-to-consumer growth. The company built RevRewards, a tiered loyalty and referrals program, after listening to customer feedback. They pa...rtnered with Astound Commerce to re-platform on Salesforce Commerce Cloud. The program increased the average purchase rate by 234%. Revolution Beauty saw an 8x ROI and exceeded all financial goals with Yotpo's solution.

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Mignonne Gavigan - Apparel & Fashion

Yotpo Email & SMS helped Mignonne Gavigan after they struggled with Klaviyo. The brand faced poor onboarding, slow list warming, and weak segmentation with Klaviyo. Yotpo provided a dedicated CSM, fa...st onboarding, and smarter segmentation. Mignonne Gavigan saw better open rates, click-through rates, and conversions. Transparent pricing and strong support improved their customer engagement and results.

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ACAI - Apparel & Fashion

Yotpo helped ACAI boost sales by 76%. ACAI used Yotpo Reviews, SMS, and loyalty tools to collect customer feedback and drive referrals. The brand wanted to turn word-of-mouth into more sales and bett...er understand their customers. Yotpo's platform made it easy to gather reviews and use insights to improve products. ACAI saw strong growth and higher conversion rates after using Yotpo.

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goodr - Apparel & Fashion

Yotpo Loyalty helped goodr launch a loyalty program that fits their fun brand. The program boosted customer retention and increased repeat purchases. goodr saw a 4.6x increase in orders and a 57% rep...eat purchase rate. Customers who made three or more purchases grew by 81%. Sales from repeat customers rose by 38%. Loyalty data now shapes all of goodr’s marketing strategies.

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Miele - Consumer Electronics - Large

Yotpo Reviews helped Miele collect 45,000 global reviews and automate 90% of moderation. Miele targeted verified buyers with review requests, boosting trust and conversions. Shoppers who read reviews... saw a 29% higher purchase rate and a 34% increase in average order value. Automated moderation reduced customer service workload, letting teams focus on key issues. Miele scaled its direct-to-consumer business with Yotpo's review management tools.

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Introducing Yotpo Subscriptions!

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Peers used Yotpo for advertisement and engagement management

Yotpo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.57/5

Read Reviews (34)
Custom Reports

3.99/5

Read Reviews (1042)
Analytics

3.85/5

Read Reviews (324)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.57/5

Read Reviews (34)
Custom Reports

3.99/5

Read Reviews (1042)
Analytics

3.85/5

Read Reviews (324)

Software Failure Risk Guidance

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for Yotpo

Overall Risk Meter

Low Medium High

Top Failure Risks for Yotpo

Yotpo, Ltd Profile

Company Name

Yotpo, Ltd

Company Website

https://www.yotpo.com/

Year Founded

2011

HQ Location

33 West 19th Street, 5th floor, New York City, NY 10011, USA

Employees

251-500

Social

Financials

SERIES D