Real-World Case Studies and Customer Success Stories with SundaySky

SundaySky helped Red Crown Credit Union speed up video creation for member engagement. The marketing team used to spend weeks... making a single video. With SundaySky, they now produce personalized onboarding and education videos in minutes. The platform made it easy to tailor content for each member. Red Crown saw more members watching videos on mobile and learned how to improve their messaging. The team now creates more content, faster, and plans to expand video use for training and support.
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SundaySky helped iTHINK Financial cut video creation time by 75%. The credit union moved from slow, outsourced video to fast,... in-house production. Seven employees across three departments now make videos for both members and staff. In one month, they produced 12 unique videos. Training videos that took three days now take four hours. Member satisfaction and event attendance both improved with more engaging video communication.
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Bank of America used SundaySky's personalized video platform for its Preferred Rewards loyalty program. Customers received annual summary videos showing... their rewards, benefits, and account activity. Most clients felt highly valued and found the videos relevant. The bank saw higher asset growth among video viewers compared to non-viewers. The videos improved customer satisfaction, engagement, and clarity on rewards.
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SundaySky helped Alliant Credit Union boost video creation by 75% and cut video costs by 36%. The small in-house team... used SundaySky to make 10 times more videos, replacing expensive agency work. They created explainer videos, member testimonials, and internal communications quickly. The platform made video production fast, easy, and high quality. Alliant now uses video for education, culture, and social media, driving better engagement and brand consistency.
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SundaySky helped iTHINK Financial cut video creation time by 75%. The credit union moved from slow, outsourced video to fast,... in-house production. Seven employees across three departments now make videos for both members and staff. Training videos that took three days now take four hours. Member event attendance rose by 25% after using video. iTHINK Financial produced 12 videos in one month, improving engagement and satisfaction.
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Red Crown Credit Union used SundaySky to speed up video creation for member engagement. Before, making a 10-minute video took... up to a month. With SundaySky, the team now builds personalized onboarding videos in minutes. They use analytics to see how members interact with content. The platform helps them share stories, educate members, and support community projects. Red Crown plans to expand video use for training and FAQs.
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Alliant Credit Union used SundaySky to transform its video marketing. The team increased video creation and delivery by 75%. They... reduced cost per video by 36%. The number of videos produced grew 10 times. SundaySky helped Alliant’s small creative team make high-quality videos fast. This shift boosted engagement and made video a daily tool for member communication.
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Bank of America used SundaySky's personalized video platform to improve its Preferred Rewards loyalty program. Customers struggled to understand their... rewards and benefits. The bank sent annual personalized videos to each loyalty program client. These videos explained rewards, balances, and benefits in simple terms. Most clients felt valued and found the videos highly relevant. Video viewers showed higher asset growth and deeper engagement than non-viewers.
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Rent-A-Center used SundaySky’s video platform to simplify rental agreements. They turned long documents into short, personalized videos for each customer.... The project launched nationally after a quick pilot. Rent-A-Center saw early signs of higher web NPS and better customer retention. The new videos helped explain transactions and improved first payment renewals.
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1-800 Contacts uses SundaySky to deliver personalized video experiences at key moments in the customer journey. The company leverages first-party... data to create engaging videos for prescription renewals. This approach builds a direct connection with customers during important healthcare decisions. Their focus on customer-centricity is reflected in a Net Promoter Score in the 80s. The result is a better customer experience and higher conversions.
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SundaySky helps 1-800 Contacts improve customer experience with personalized video. The company uses first-party data to create engaging video content... at key moments, like prescription renewals. This approach builds a direct connection with customers during important healthcare decisions. 1-800 Contacts reports a Net Promoter Score in the 80s, showing strong customer satisfaction. The focus on customer-centric video drives higher conversions.
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Staples uses SundaySky to deliver dynamic video ads across programmatic and social channels. These ads engage customers at key moments... in their buying journey. The approach drives incremental sales and boosts both online and in-store traffic. Staples reports a significant return on ad spend. The company values SundaySky as a strategic partner for video advertising.
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Albertsons needed to move away from print ads as readership dropped. They wanted to boost e-commerce and reach shoppers across... 2,200 stores and 10 banners. With SundaySky, Albertsons switched to dynamic video circulars using real-time price and item data. The new video ads used local store info and seasonal content. This helped Albertsons scale campaigns and quickly update creative for holidays and events.
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Rent-A-Center used SundaySky’s video platform to improve the rental agreement process. They replaced long documents with 2.5-minute personalized videos for... each customer. The rollout took less than three months, starting with a two-week pilot. This helped boost web NPS and customer retention. Online customers now better understand transactions, leading to fewer first payment non-renewals.
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SundaySky personalized video helps T. Rowe Price improve 401k marketing. The videos give plan participants clear, personal information about retirement... accounts. 97% of viewers found the videos useful. Viewers were 2 times more likely to increase their deferral rate. Those who watched increased savings contributions 550% more than non-viewers. The videos also won major industry awards.
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SundaySky helped T. Rowe Price use personalized video to boost retirement plan engagement. Investors who watched the videos increased their... savings contributions by 550% compared to non-viewers. 97% of viewers found the videos useful, and 92% said the videos improved their opinion of T. Rowe Price. The videos delivered key account details and next steps, driving higher plan rollovers and discretionary deferral increases. SundaySky's platform enabled easy translation and interactive features for better investor communication.
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E*TRADE used SundaySky to create personalized video onboarding for new customers. The videos explained account funding, digital tools, and tax... implications. Customers who watched the videos funded their accounts at higher rates and with larger amounts. E*TRADE saw a lift in net new assets and average annualized revenue. The solution improved customer education and engagement.
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T. Rowe Price wanted to help people save more for retirement. Many people knew saving was important but did not... save enough. T. Rowe Price used SundaySky to make personalized videos for their 401k marketing. The videos gave people information about their accounts and what actions to take. People who watched the videos were 2 times more likely to increase their savings. 97% of viewers said the videos were useful. Savings contributions increased 550% more for viewers than non-viewers.
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Okta used SundaySky to boost product adoption with personalized video onboarding. IT admins received tailored video messages, helping them set... up accounts and use security tools faster. Okta integrated SundaySky with Salesforce and its data warehouse to deliver relevant guidance. The program led to a 2X increase in customer health scores and a 69% average video view rate. Customers who watched the videos had lower churn and were easier to support.
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IntouchCX used SundaySky’s AI-powered video platform to improve employee onboarding. The company needed to reduce high attrition rates, especially in... the first month. SundaySky enabled regional teams to create personalized onboarding videos for new hires. These videos shared company culture, resources, and success stories. The solution helped IntouchCX deliver consistent, engaging onboarding at a global scale.
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IntouchCX used SundaySky’s AI-powered video platform to improve employee onboarding. The company needed to reduce high attrition rates, especially in... the first month. SundaySky enabled regional teams to create personalized onboarding videos for new hires. These videos shared company culture, resources, and success stories. The approach helped keep new employees engaged and supported during their first 30 days.
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Okta used SundaySky to boost product adoption with personalized video onboarding. IT admins received tailored video messages, increasing engagement and... guiding them through setup. Okta integrated SundaySky with Salesforce and its data warehouse to deliver relevant content. Customers who watched the videos had 2X higher health scores and a 69% average video view rate. The program reduced churn and improved customer relationships.
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Elevance Health uses SundaySky to help members with healthcare onboarding and renewal. Personalized videos explain each member's health plan. These... videos reach members by email, app, and web portal. Fewer service calls come in, and member satisfaction goes up. The solution works for commercial, Medicare, and Medicaid plans.
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Kaiser Permanente used the SundaySky Video Platform to improve digital onboarding for new members. They quickly updated video content to... address customer needs during uncertain times. Each member received a personalized video with a clear, empathetic welcome and a simple explanation of their health plan. This approach helped reduce call volume and new member care costs. Member satisfaction and experience improved as a result.
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UnitedHealthcare used SundaySky to simplify complex healthcare onboarding and claims journeys. The platform delivered interactive, personalized video experiences to help... members understand their benefits. This led to higher adoption of digital tools and improved member satisfaction. Net Promoter Scores increased, and inbound care calls decreased. SundaySky enabled UnitedHealthcare to quickly update video content and support wellness programs.
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Aetna used SundaySky to create personalized video experiences for health plan members. These videos helped guide members through onboarding, plan... comparisons, and benefits education. Aetna saw a significant increase in Net Promoter Score. The company also saved money by reducing call center volume and lowering medical costs. More members enrolled in chronic care management programs after using the videos.
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UnitedHealthcare used SundaySky to improve customer experience and boost engagement. They wanted to educate and empower their members with video-powered... experiences. SundaySky helped them deliver personalized video content. This approach aimed to make information clear and easy for members. The focus was on better engagement and education for health insurance customers.
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Aetna used SundaySky to create personalized video experiences for health plan members. These videos helped guide members through onboarding and... plan comparisons. Aetna saw a significant increase in Net Promoter Score. The company also reduced call center volume and medical costs. More members enrolled in chronic care management programs.
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