SundaySky: Use-Cases, Insights and Reviews | 2026 Cuspera

SundaySky helped Red Crown Credit Union speed up video creation for member engagement. Before, making a 10-minute video took up to a month. Now, the team can produce and share videos in just minutes.... They use SundaySky for personalized onboarding and mortgage education videos. The platform makes it easy for a small marketing team to create more content, faster. Red Crown saw better efficiency and a more dynamic way to connect with members.
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UnitedHealthcare wanted to make healthcare onboarding and claims processing easier for their members. They used SundaySky's video platform to create interactive and personalized videos. These videos ...helped members understand their benefits and use digital tools. As a result, UnitedHealthcare saw more members using digital tools, higher satisfaction scores, and fewer care calls. The platform also helped them work faster and organize content easily.
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Rent-A-Center wanted to make the rental agreement process easier for customers. They used SundaySky's video platform to turn long documents into short, personalized videos. They finished the project ...in less than three months, starting with a two-week pilot. The videos helped improve their web NPS and customer retention. Online customers now better understand the transaction, and first payment non-renewal rates are showing early improvement.
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Aetna wanted to help its healthcare members understand their health plans better. They used SundaySky to create personalized video experiences for members. These videos helped with plan comparisons, ...onboarding, and benefits education. Aetna saw a big increase in Net Promoter Score. They also saved money by getting fewer calls to their call center and lowering medical costs. There were fewer out-of-network and emergency room visits, and more people joined chronic care programs.
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SundaySky helps Comcast use personalized video billing to support subscribers during payment journeys. The videos make bills easier to understand. This reduces calls to the contact center. More custo...mers use digital payment options like autopay and paperless billing. Customer engagement and experience improve with these personalized videos.
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SundaySky helps Elevance Health use personalized video to guide health plan members through onboarding and renewal. Members get videos about their specific plan. These videos go out by email, app, an...d web portal. Elevance Health sees fewer service calls and higher member satisfaction. The solution works for Commercial, Medicare, and Medicaid programs.
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