SundaySky: Use-Cases, Insights and Reviews | 2026 Cuspera

Experian used SundaySky to boost subscription upgrades and improve customer satisfaction. They targeted free trial users with videos explaining upgrade benefits. Premium account holders received vide...os showing how to use more features. The video-powered experiences helped educate customers and drive engagement. This approach aimed to increase conversions and satisfaction.
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United Airlines used SundaySky to upgrade its MileagePlus loyalty program. The airline replaced physical mailings with personalized video experiences. These videos help onboard new members and celebr...ate tier milestones. The videos also educate corporate clients about program benefits. This digital approach increased engagement and encouraged more members to use digital tools. United Airlines improved customer experience and loyalty with targeted video content.
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Rent-A-Center used SundaySky’s video platform to simplify rental agreements. They turned long documents into short, personalized videos for each customer. The project launched nationally after a quic...k pilot. Rent-A-Center saw early signs of higher web NPS and better customer retention. The new videos helped explain transactions and improved first payment renewals.
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SundaySky helped Red Crown Credit Union speed up video creation for member engagement. The marketing team used to spend weeks making a single video. With SundaySky, they now produce personalized onbo...arding and education videos in minutes. The platform made it easy to tailor content for each member. Red Crown saw more members watching videos on mobile and learned how to improve their messaging. The team now creates more content, faster, and plans to expand video use for training and support.
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Okta used SundaySky to boost product adoption with personalized video onboarding. IT admins received tailored video messages, helping them set up accounts and use security tools faster. Okta integrat...ed SundaySky with Salesforce and its data warehouse to deliver relevant guidance. The program led to a 2X increase in customer health scores and a 69% average video view rate. Customers who watched the videos had lower churn and were easier to support.
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SundaySky helped iTHINK Financial cut video creation time by 75%. The credit union moved from slow, outsourced video to fast, in-house production. Seven employees across three departments now make vi...deos for both members and staff. In one month, they produced 12 unique videos. Training videos that took three days now take four hours. Member satisfaction and event attendance both improved with more engaging video communication.
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