ServiceRocket Overview
ServiceRocket Center of Excellence enhances business outcomes by offering unparalleled expertise as an Atlassian partner. With a focus on accelerating growth, ServiceRocket provides tailored support to optimize your Atlassian tools, ensuring seamless customer journey and experience management. Leveraging global operations, ServiceRocket delivers strategic insights and expert guidance, helping businesses navigate industry challenges effectively. As a trusted partner, ServiceRocket empowers organizations to harness the full potential of Atlassian products, driving success and innovation.
Use Cases
Customers recommend License Management, Engaging And Following Up, Knowledge Management, as the business use cases that they have been most satisfied with while using ServiceRocket.
Business Priorities
Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ServiceRocket.
ServiceRocket Use-Cases and Business Priorities: Customer Satisfaction Data
Reviews
"...Trainers in both courses were excellent - pacing was very good and they were helpful and responsive, including follow-up with questions...." Peer review by Research in Motion, Research In Motion
Peer review evidence (same sources as the product rating summary)
"...A Global Atlassian Platinum Solution Partner, ServiceRocket will help you with our Jira and Confluence consulting, training, managed services, licensing. ..." Atlassian Solutions by ServiceRocket
"...Trainers in both courses were excellent - pacing was very good and they were helpful and responsive, including follow-up with questions...." Peer review by Research in Motion, Research In Motion
"...A: This is a story about how we embrace the Share the Knowledge value...." Nurul, Agile Developer, on what she likes the most about working in ServiceRocket
ServiceRocket, Userlane, Unless, UpMail, Medallia Experience Orchestration, etc., all belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
ServiceRocket accelerates growth reliably. As a partner, they ensure consistent success.
ServiceRocket Customer wins, Customer success stories, Case studies
What solutions does ServiceRocket provide for Knowledge Management?
How does ServiceRocket address your Collaboration Challenges?
11 buyers and buying teams have used Cuspera to assess how well ServiceRocket solved their Customer Journey and Experience needs. Cuspera uses 214 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.
Peers used ServiceRocket for license management and engaging and following up
ServiceRocket Competitors
ServiceRocket Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (1) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (1) |
ServiceRocket Integrations
ServiceRocket integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for ServiceRocket
Overall Risk Meter
Top Failure Risks for ServiceRocket
ServiceRocket Inc. News
UTS Honours ServiceRocket Founder and CEO Rob Castaneda with UTS Fellowship Award
Rob Castaneda, Founder and CEO of ServiceRocket, was honored with a UTS Fellowship Award by the University of Technology Sydney. This recognition highlights his contributions as a UTS alumnus, industry partner, and supporter through roles such as a North American Advisory Board member and philanthropic donor. Castaneda's leadership has transformed ServiceRocket into a global technology services leader, partnering with major software vendors worldwide.
ServiceRocket Wins Global Atlassian Co-Selling Excellence Award Off The Back Of Major Customer Wins
ServiceRocket received the Atlassian Partner of the Year 2024-2025 award for Co-Selling Excellence. Atlassian recognized ServiceRocket for its innovative solutions, strong customer impact, and expertise in delivering transformative results across the Atlassian ecosystem. This award highlights ServiceRockets leadership in driving customer success and advancing Atlassian product adoption worldwide.
ServiceRocket Wins Global Atlassian Co-Selling Excellence Award Off The Back Of Major Customer Wins - PRWeb
ServiceRocket received the Global Atlassian Co-Selling Excellence Award, recognizing its outstanding performance in joint sales efforts with Atlassian. The award highlights ServiceRockets recent major customer wins and its leadership as a trusted Atlassian partner in enterprise software solutions.
ServiceRocket Inc. Profile
Company Name
ServiceRocket Inc.
Company Website
https://www.servicerocket.com/HQ Location
2741 Middlefield Rd, Suite 200, Palo Alto, CA 94306, US
Employees
101-250
Social
Financials
PRIVATE
