UpMail Overview

UpMail Solutions addresses the challenge of inefficient sales processes in the hotel industry with its prospecting and proposal tool. This solution enhances the ability of hotel sales teams to manage workflows and communicate effectively. By simplifying the creation and delivery of proposals, UpMail helps sales teams close more deals. The tool is designed to be flexible and user-friendly, making it easier for teams to adapt and integrate into their existing systems. With a focus on high-impact communication, UpMail ensures that sales teams can engage prospects more effectively, ultimately improving the customer journey and experience in the hotel sector.

Use Cases

Customers recommend Proposal & Quote Management, Engaging And Following Up, Account Management, as the business use cases that they have been most satisfied with while using UpMail.

Other use cases:

  • Communication Management
  • Digital Signature
  • Content Management
  • Generation Of New Leads
  • Business Development
  • Lead Qualification: Technographic
  • Collaboration
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using UpMail.

Other priorities:

  • Improve Efficiency
  • Acquire Customers
  • Scale Best Practices
See all business priorities See less business priorities

UpMail Use-Cases and Business Priorities: Customer Satisfaction Data

UpMail works with different mediums / channels such as E-Mail. and Phone Calls.

UpMail's features include Personalization, and Templates. and UpMail support capabilities include 24/7 Support, Email Support, Chat Support, etc. also UpMail analytics capabilities include Custom Reports, and Analytics.

Reviews

"UpMail is a great tool to present our proposals knowingly presenting our properties in the best way possible." - Manju Goel

Peer review evidence (same sources as the product rating summary)

"...Their proposal process includes sending product information post-call as well as a more formal proposal with pricing details...." Case Study Best Western
"...b3lineicon|b3icon-computer-chart| |Computer Chart Track engagement...." Closing More Deals
"...More than 48,000 personalised B2B sales emails have been sent in just the last twelve months...." Case Study Iberostar

UpMail, Userlane, Unless, ServiceRocket, Medallia Experience Orchestration, etc., all belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

UpMail powers hotel sales teams with technology to close more deals and elevate customer experiences. Hotel proposals and RFPs are simplified, maximizing sales for Groups, Meetings, and Events.

Popular Business Setting

for UpMail

Top Industries

  • Hospitality

Popular in

  • Enterprise
  • Mid Market
  • Small Business

UpMail is popular in Hospitality, and is widely used by Enterprise, Mid Market, and Small Business.

UpMail Customer wins, Customer success stories, Case studies

How does UpMail facilitate Proposal & Quote Management?

How efficiently Does UpMail manage your Engaging And Following Up?

How does UpMail address your Account Management Challenges?

How can UpMail optimize your Communication Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well UpMail solved their Customer Journey and Experience needs. Cuspera uses 238 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.

CUSTOMERS TESTIMONIALS
UpMail testimonial

Manju Goel

Vice President Sales, Distribution, Reservations and Customer Service

PPHE

UpMail is a great tool to present our proposals knowingly presenting our properties in the best way possible. Testimonial By Manju Goel
UpMail testimonial

Andrew Picketts

Head of Meetings & Events

Malmaison and Hotel Du Vin

The look and feel of our proposals have been modernised and transformed by UpMail! Testimonial By Andrew Picketts
UpMail testimonial

Sandra Kneubuhler

Country Director of Sales - South Africa

Radisson Hotel Group

UpMail has been an invaluable tool and I really do appreciate your support over this time. […] this is one tool we find impossible to function without now! Testimonial By Sandra Kneubuhler
CUSTOMERS TESTIMONIALS
UpMail testimonial

Manju Goel

Vice President Sales, Distribution, Reservations and Customer Service

PPHE

UpMail is a great tool to present our proposals knowingly presenting our properties in the best way possible. Testimonial By Manju Goel
UpMail testimonial

Andrew Picketts

Head of Meetings & Events

Malmaison and Hotel Du Vin

The look and feel of our proposals have been modernised and transformed by UpMail! Testimonial By Andrew Picketts
UpMail testimonial

Sandra Kneubuhler

Country Director of Sales - South Africa

Radisson Hotel Group

UpMail has been an invaluable tool and I really do appreciate your support over this time. […] this is one tool we find impossible to function without now! Testimonial By Sandra Kneubuhler
 

Malmaison - Hospitality - Medium

London, UK

Malmaison used UpMail Solutions to improve their sales process. The hospitality group wanted to make their outreach more effective. UpMail helped them send better proposals and emails. This made it e...asier for Malmaison to connect with clients. The team saw better engagement from prospects. UpMail made their sales communication faster and more professional.

 

Hotel du Vin - Hospitality - Medium

London, UK

Hotel du Vin used UpMail Solutions to improve their sales process. The platform helped the hotel team manage outreach and proposals more efficiently. This led to better communication with potential c...lients. The hotel saw improvements in how they handled sales leads. UpMail made it easier for the team to close deals and increase bookings.

 

Hotel du Vin - Hospitality - Medium

London, UK

Hotel du Vin used UpMail Solutions to improve their sales process. The hotel aimed to boost conversions and win more business. UpMail helped them create better sales proposals and nurture leads. The ...solution made it easier to turn inquiries into bookings. Hotel du Vin saw improved results in their hotel sales efforts.

 

Fraser Hospitality - Hospitality - Large

Singapore, Singapore

Fraser Hospitality used UpMail Solutions. The case study page does not provide any details about their challenge, solution, or results. There are no metrics or quotes. The only information is the cus...tomer name and industry. No further facts are available from the content.

 

Iberostar - Hospitality - Large

Palma de Mallorca, Spain

Iberostar used UpMail Solutions to improve their sales process. The platform helped the hospitality group streamline communication with clients. Iberostar aimed to boost conversions and win more busi...ness. UpMail enabled faster, more effective hotel sales proposals. The solution supported Iberostar in nurturing leads and increasing bookings.

The Doyle Collection - Hospitality - Large

UpMail helped The Doyle Collection improve proposal efficiency and sales communication quality. The London sales team used UpMail to create branded templates and streamline workflows. This led to fas...ter responses, higher proposal quality, and consistent messaging across all hotels. Company-wide adoption followed, with detailed usage tracking and reporting. UpMail now ensures every sales email matches the brand's luxury image, reducing lost opportunities.

lightning

Peers used UpMail for proposal & quote management and engaging and following up

UpMail Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.57/5

Read Reviews (36)
Analytics

4.17/5

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.57/5

Read Reviews (36)
Analytics

4.17/5

Read Reviews (6)

Software Failure Risk Guidance

?

for UpMail

Overall Risk Meter

Low Medium High

Top Failure Risks for UpMail

UpMail Solutions Ltd. News

Product

Introducing 8 New Email Layouts: Elevate Your Emails Today

UpMail Solutions introduces eight new email layouts to enhance images and call-to-actions, now available in their Template Gallery for easy customization.

Product

De Vere: Delivering Fast & Efficient Proposals with UpMail and the Opera Cloud Integration

UpMail Solutions integrates with Opera Cloud to streamline proposal processes for De Vere hotels, enhancing efficiency and consistency.

UpMail Solutions Ltd. Profile

Company Name

UpMail Solutions Ltd.

HQ Location

Huckletree West, MediaWorks, 191 Wood Lane, White City Place, London, W12 7FP

Employees

11-50

Social

Financials

PRIVATE