UpMail Overview

UpMail Solutions addresses the challenge of inefficient sales processes in the hotel industry with its prospecting and proposal tool. This solution enhances the ability of hotel sales teams to manage workflows and communicate effectively. By simplifying the creation and delivery of proposals, UpMail helps sales teams close more deals. The tool is designed to be flexible and user-friendly, making it easier for teams to adapt and integrate into their existing systems. With a focus on high-impact communication, UpMail ensures that sales teams can engage prospects more effectively, ultimately improving the customer journey and experience in the hotel sector.

Use Cases

Customers recommend Proposal & Quote Management, Engaging And Following Up, Account Management, as the business use cases that they have been most satisfied with while using UpMail.

Other use cases:

  • Communication Management
  • Digital Signature
  • Content Management
  • Generation Of New Leads
  • Business Development
  • Lead Qualification: Technographic
  • Collaboration
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using UpMail.

Other priorities:

  • Improve Efficiency
  • Acquire Customers
  • Scale Best Practices
See all business priorities See less business priorities

UpMail Use-Cases and Business Priorities: Customer Satisfaction Data

UpMail works with different mediums / channels such as E-Mail. and Phone Calls.

UpMail's features include Personalization, and Templates. and UpMail support capabilities include 24/7 Support, Email Support, Chat Support, etc. also UpMail analytics capabilities include Custom Reports, and Analytics.

Reviews

"UpMail has upgraded our sales team’s proposals providing consistent branding across all our communications. Both the customer service and training are first class." - John-Paul Murphy

Peer review evidence (same sources as the product rating summary)

"...UpMail has upgraded our sales team s proposals providing consistent branding across all our communications...." Closing More Deals
"...We recommend UpMail as an efficient tool to engage with B2B customers across a broad marketplace, plus the Upmail team are always supportive and responsive to our evolving Sales & Marketing needs. ..." Success Stories
"...The quality and effectiveness of Iberostar s B2B sales communications improved, helping... ..." Success Stories

UpMail, Userlane, Unless, ServiceRocket, Medallia Experience Orchestration, etc., all belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

UpMail powers hotel sales teams with technology to close more deals and elevate customer experiences. Hotel proposals and RFPs are simplified, maximizing sales for Groups, Meetings, and Events.

Popular Business Setting

for UpMail

Top Industries

  • Hospitality

Popular in

  • Enterprise
  • Mid Market
  • Small Business

UpMail is popular in Hospitality, and is widely used by Enterprise, Mid Market, and Small Business.

UpMail Customer wins, Customer success stories, Case studies

How does UpMail facilitate Proposal & Quote Management?

How efficiently Does UpMail manage your Engaging And Following Up?

How efficiently Does UpMail manage your Account Management?

What Are the key features of UpMail for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well UpMail solved their Customer Journey and Experience needs. Cuspera uses 238 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.

CUSTOMERS TESTIMONIALS
UpMail testimonial

John-Paul Murphy

Head of Marketing

Macdonald Hotels and Resorts
UpMail has upgraded our sales team’s proposals providing consistent branding across all our communications. Both the customer service and training are first class. Testimonial By John-Paul Murphy
UpMail testimonial

Andrew Picketts

Head of Meetings & Events

Malmaison and Hotel Du Vin
The look and feel of our proposals have been modernised and transformed by UpMail! Testimonial By Andrew Picketts
UpMail testimonial

Caroline Lagon

Executive Director

Alrov Luxury Hotels
I’ve have been impressed with the dedication of the team and its level of responsiveness. I’m delighted by the service they provide. Testimonial By Caroline Lagon
CUSTOMERS TESTIMONIALS
UpMail testimonial

John-Paul Murphy

Head of Marketing

Macdonald Hotels and Resorts
UpMail has upgraded our sales team’s proposals providing consistent branding across all our communications. Both the customer service and training are first class. Testimonial By John-Paul Murphy
UpMail testimonial

Andrew Picketts

Head of Meetings & Events

Malmaison and Hotel Du Vin
The look and feel of our proposals have been modernised and transformed by UpMail! Testimonial By Andrew Picketts
UpMail testimonial

Caroline Lagon

Executive Director

Alrov Luxury Hotels
I’ve have been impressed with the dedication of the team and its level of responsiveness. I’m delighted by the service they provide. Testimonial By Caroline Lagon

The Doyle Collection - Hospitality - Large

UpMail helped The Doyle Collection improve proposal efficiency and sales communication quality. The London sales team used UpMail to create branded templates and streamline workflows. This led to fas...ter responses, higher proposal quality, and consistent messaging across all hotels. Company-wide adoption followed, with detailed usage tracking and reporting. UpMail now ensures every sales email matches the brand's luxury image, reducing lost opportunities.

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Alliance Pornic Hotel - Hospitality

UpMail helped Alliance Pornic Hotel improve email communications and branding. The hotel used UpMail’s email plugin with custom templates and content recommendations. The platform saved time and made... follow-ups easier with reminders. UpMail integrated with Outlook, so staff needed no extra training. Reporting tools showed what worked best. Alliance Pornic saw a 13% increase in revenue from direct customers in just 2 months.

Read more →

Guoman Royal Horseguards Hotel - Hospitality

UpMail helped Guoman Royal Horseguards Hotel improve sales communication. Before UpMail, the team copied and pasted old emails, which was slow and inefficient. Now, they use UpMail's email templates ...every day. The tool makes it easy to send the best content to customers quickly. The team finds UpMail simple to use and helpful for handling many daily inquiries.

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Jurys Inn Manchester - Hospitality

UpMail helps Jurys Inn Manchester improve hotel sales team efficiency. Grace Samuels, sales coordinator, uses UpMail daily for sending proposals, capturing emails, confirming bookings, and following ...up with leads. Before UpMail, she used Outlook templates, which were slower and lacked engagement tracking. UpMail's engagement tab lets her see who opens emails, helping her find warm leads. She also likes how easy it is to create new templates.

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Jurys Inn - Hospitality

UpMail helped Jurys Inn improve sales communication with sales acceleration technology. The platform provided customizable email templates for prospecting, offers, and promotions. In 2016, Jurys Inn ...salespeople sent over 35,000 personalized emails using these tools. The emails used storytelling to build brand loyalty. This led to higher retention and conversion rates for Jurys Inn.

Read more →
lightning

Peers used UpMail for proposal & quote management and engaging and following up

UpMail Competitors

UpMail Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.57/5 ★

Read Reviews (36)
Analytics

4.17/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.57/5 ★

Read Reviews (36)
Analytics

4.17/5 ★

Read Reviews (6)

Software Failure Risk Guidance

?

for UpMail

Overall Risk Meter

Low Medium High

Top Failure Risks for UpMail

UpMail Solutions Ltd. News

Product

Introducing 8 New Email Layouts: Elevate Your Emails Today

UpMail Solutions introduces eight new email layouts to enhance images and call-to-actions, now available in their Template Gallery for easy customization.

Read more →
Product

De Vere: Delivering Fast & Efficient Proposals with UpMail and the Opera Cloud Integration

UpMail Solutions integrates with Opera Cloud to streamline proposal processes for De Vere hotels, enhancing efficiency and consistency.

Read more →

UpMail Solutions Ltd. Profile

Company Name

UpMail Solutions Ltd.

Company Website

https://www.upmailsolutions.com/

HQ Location

Huckletree West, MediaWorks, 191 Wood Lane, White City Place, London, W12 7FP

Employees

11-50

Social

Linkedin Twitter

Financials

PRIVATE