UpMail Overview

This is a summary of the comprehensive capabilities and benefits of UpMail based on over 238 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

UpMail, belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if UpMail is right for your needs? Our Cuspera AI engine can evaluate how UpMail fits your specific business needs, industry, and context. Get your personalized assessment report today.

UpMail supports business activities such as:

  • Proposal & Quote Management
  • Engaging And Following Up
  • Account Management
  • Communication Management
  • Digital Signature

UpMail can help you with many business goals, such as Increase Sales & Revenue, Improve Internal Communications, Improve Efficiency, Acquire Customers, and Scale Best Practices. It can help manage these activities if you use E-Mail and Phone Calls for these needs. As a solution, UpMail's capabilities include Personalization, and Templates.

UpMail Hospitality Vertical is its biggest customer base.

Reviews

"We recommend UpMail as an efficient tool to engage with B2B customers across a broad marketplace, plus the Upmail team are always supportive and responsive to our evolving Sales & Marketing needs. " - Julie White

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well UpMail solved their Customer Journey and Experience needs. Cuspera uses 238 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.

Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities peers achieved using UpMail.

Other priorities:

  • Improve Efficiency
  • Acquire Customers
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Proposal & Quote Management , Engaging And Following Up , Account Management , as the business use cases that they have been most satisfied while using UpMail.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Proposal & Quote Management

4.80/5 ★

Read Reviews (29)

"...UpMail is a great tool to present our proposals knowingly presenting our properties in the best way possible...."
Engaging And Following Up with E-Mail

4.68/5 ★

Read Reviews (16)

"...Sales team members are more engaged and empowered now that they have access to robust marketing material and content...." Case Study Jurys Inn
Account Management with E-Mail

4.25/5 ★

Read Reviews (5)

"...More than 48,000 personalised B2B sales emails have been sent in just the last twelve months...." Case Study Iberostar
PEER EXPERIENCES
Proposal & Quote Management

4.80/5 ★

Read Reviews (29)

"...UpMail is a great tool to present our proposals knowingly presenting our properties in the best way possible...." Testimonial by Manju Goel, Vice President Sales, Distribution, Reservations and Customer Service, PPHE
Engaging And Following Up with E-Mail

4.68/5 ★

Read Reviews (16)

"...Sales team members are more engaged and empowered now that they have access to robust marketing material and content...." Case Study Jurys Inn
Account Management with E-Mail

4.25/5 ★

Read Reviews (5)

"...More than 48,000 personalised B2B sales emails have been sent in just the last twelve months...." Case Study Iberostar

8+ more Business Use Cases

Our AI advisor, Wyz, harnessed 238 insights from peers and experts to help you assess how these UpMail use cases fit your Customer Journey and Experience needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Julie White

Vice President Commercial

Wyndham Hotels & Resorts

We recommend UpMail as an efficient tool to engage with B2B customers across a broad marketplace, plus the Upmail team are always supportive and responsive to our evolving Sales & Marketing needs. Testimonial By Julie White

Caroline Lagon

Executive Director

Alrov Luxury Hotels

I’ve have been impressed with the dedication of the team and its level of responsiveness. I’m delighted by the service they provide. Testimonial By Caroline Lagon

Lucy Beeuwsaert

Director of BDM team EMEA

Iberostar

UpMail is a perfect tool to reach a big diversity of clients in a professional manner, using pictures, presentations and videos without being dependent on our marketing team or a graphic designer for every mailing we want to send out. Testimonial By Lucy Beeuwsaert
CUSTOMERS TESTIMONIALS

Julie White

Vice President Commercial

Wyndham Hotels & Resorts

We recommend UpMail as an efficient tool to engage with B2B customers across a broad marketplace, plus the Upmail team are always supportive and responsive to our evolving Sales & Marketing needs. Testimonial By Julie White

Caroline Lagon

Executive Director

Alrov Luxury Hotels

I’ve have been impressed with the dedication of the team and its level of responsiveness. I’m delighted by the service they provide. Testimonial By Caroline Lagon

Lucy Beeuwsaert

Director of BDM team EMEA

Iberostar

UpMail is a perfect tool to reach a big diversity of clients in a professional manner, using pictures, presentations and videos without being dependent on our marketing team or a graphic designer for every mailing we want to send out. Testimonial By Lucy Beeuwsaert

Case Studies

COMPANY CASE STUDIES
Case Study Jurys Inn

How UpMail helps Jurys Inn in converting more clients and increasing revenue streams

Read More
Case Study Malmaison and Hotel du Vin

How UpMail helps Malmaison and Hotel du Vin to grow across the estate especially in Social events.

Read More
Case Study Best Western

How Best Western leveraged Technology to Increase Conversion Rates

Read More

Based on peer insights

Cuspera recommends UpMail for

Use Cases Proposal & Quote Management , Engaging And Following Up , Account Management
Medium E-Mail, Phone Calls
Features Personalization, Templates
Business Priorities Increase Sales & Revenue, Improve Internal Communications, Improve Efficiency
Industries Hospitality

Popular Business Setting

for UpMail

Top Industries

  • Hospitality

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Peers used UpMail to Increase sales & revenue and Improve internal communications

Peer and Expert Opinion on Features

for UpMail

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.57/5 ★

Read Reviews (18)
Templates

4.42/5 ★

Read Reviews (16)
FEATURES RATINGS AND REVIEWS
Personalization

4.57/5 ★

Read Reviews (18)
Templates

4.42/5 ★

Read Reviews (16)

IT and Other Capabilities

for UpMail

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.06/5 ★

Read Reviews (4)
Data Export

4.05/5 ★

Read Reviews (4)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.06/5 ★

Read Reviews (4)
Data Export

4.05/5 ★

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.49/5 ★

Read Reviews (23)
Email Support

3.61/5 ★

Read Reviews (3)
Chat Support

3.61/5 ★

Read Reviews (3)
Phone Support

3.61/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.49/5 ★

Read Reviews (23)
Email Support

3.61/5 ★

Read Reviews (3)
Chat Support

3.61/5 ★

Read Reviews (3)
Phone Support

3.61/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.57/5 ★

Read Reviews (36)
Analytics

4.17/5 ★

Read Reviews (6)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.57/5 ★

Read Reviews (36)
Analytics

4.17/5 ★

Read Reviews (6)

Software Failure Risk Guidance

?

for UpMail

Overall Risk Meter

Low Medium High

Top Failure Risks for UpMail

Vendor Profile Details

Company Name

UpMail

HQ Location

Huckletree West, MediaWorks, 191 Wood Lane, White City Place, London, W12 7FP

Employees

11-50

Social

Financials

PRIVATE