UpMail: Product updates, Customer stories, and Insights | 2026 Cuspera

UpMail helped The Doyle Collection improve proposal efficiency and sales communication quality. The London sales team used UpMail to create branded templates and streamline workflows. This led to fas...ter responses, higher proposal quality, and consistent messaging across all hotels. Company-wide adoption followed, with detailed usage tracking and reporting. UpMail now ensures every sales email matches the brand's luxury image, reducing lost opportunities.
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UpMail helped Jurys Inn improve sales communication with sales acceleration technology. The platform provided customizable email templates for prospecting, offers, and promotions. In 2016, Jurys Inn ...salespeople sent over 35,000 personalized emails using these tools. The emails used storytelling to build brand loyalty. This led to higher retention and conversion rates for Jurys Inn.
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UpMail helps Jurys Inn Manchester improve hotel sales team efficiency. Grace Samuels, sales coordinator, uses UpMail daily for sending proposals, capturing emails, confirming bookings, and following ...up with leads. Before UpMail, she used Outlook templates, which were slower and lacked engagement tracking. UpMail's engagement tab lets her see who opens emails, helping her find warm leads. She also likes how easy it is to create new templates.
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UpMail helped Guoman Royal Horseguards Hotel improve sales communication. Before UpMail, the team copied and pasted old emails, which was slow and inefficient. Now, they use UpMail's email templates ...every day. The tool makes it easy to send the best content to customers quickly. The team finds UpMail simple to use and helpful for handling many daily inquiries.
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UpMail helped Alliance Pornic Hotel improve email communications and branding. The hotel used UpMail’s email plugin with custom templates and content recommendations. The platform saved time and made... follow-ups easier with reminders. UpMail integrated with Outlook, so staff needed no extra training. Reporting tools showed what worked best. Alliance Pornic saw a 13% increase in revenue from direct customers in just 2 months.
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