Real-World Case Studies and Customer Success Stories with Squiz Matrix

Squiz DXP Search solution helped Wellington City Council replace their Google Search Appliance in just 22 days. The council needed... a fast, disruption-free migration for their high-traffic websites. Squiz indexed all key sites quickly and improved search results using custom algorithms. Features like multi-source indexing, predictive search, and results curation made searches faster and more relevant. The council now prioritizes fresh content and uses search data to guide content strategy.
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Squiz Digital Experience Platform (DXP) replaced Waimakariri District Council's outdated SharePoint intranet. The new intranet improved collaboration and made content... easy to find. In the first three months, employee adoption soared with 56,554 unique page views and 1,965 sessions per week. Staff created 37 communities and 230 news and event items. The intelligent search tool saved time and reduced content duplication. Squiz DXP enabled a fully digitized workforce and boosted engagement during the COVID-19 lockdown.
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Squiz Digital Experience Platform (DXP) helped SSCL modernize support for 29 UK government departments. SSCL replaced multiple intranets with nine... centralized hubs, improving access for over 300,000 civil servants and 200,000 Defence members. The new system reduced contact center calls and enabled self-service with features like live chat, predictive search, and personalized dashboards. SSCL staff now manage content centrally, saving time and standardizing information across departments.
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Squiz DXP Content Management and Funnelback search power the Education Counts website for the New Zealand Ministry of Education. The site serves... 1 million users and saw 3.5 million page views in a year. Squiz CMS enables multiple teams to manage content while maintaining high standards and accessibility. Automated integrations save a day of manual work every fortnight by updating directories daily. Funnelback search delivers tailored experiences for diverse audiences, improving access to education data and research.
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Squiz DXP helped the Queensland Sentencing Advisory Council launch the Judge For Yourself microsite. The platform enabled interactive video court... cases with quizzes, storing user data for reporting. Over 8,000 users engaged in the first six weeks. Squiz DXP delivered the project in half the time and cost compared to alternatives. The site now supports law education for schools and universities.
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Squiz DXP helped tri-borough council reduce costs by sharing a single AI-powered search capability. The council used Squiz's site search... to surface content from multiple sources. This made information easier to find for citizens. The shared solution improved efficiency and cut expenses for all three councils. The project shows how digital experience platforms can support government transformation.
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Squiz DXP helped Timaru improve efficiency and accuracy in a complex government system. The platform provided secure, composable digital experience... tools. Timaru used low-code content management and AI-powered search to streamline operations. The solution enabled faster delivery of digital services. Timaru now offers better support and experiences for citizens.
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Squiz helped LGA SA cut site-building time by 75%. LGA SA saved over $2 million in digital costs. The solution... used Squiz's platform for fast frontend experiences and low-code content management. LGA SA used visual editing tools to build sites quickly. The project improved efficiency and reduced costs for the government sector.
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Squiz DXP helped the University of Newcastle upgrade its website for over 400 web publishers. The university used Squiz CMS,... Search, and Cloud to improve user experience and make publishing easier. The move to Matrix 6 made editing and oversight more intuitive. Migrating to Squiz Cloud consolidated hosting, search, and CMS, reducing the need for internal technical support. Feedback from the web community highlights the platform's ease of use and strong partnership with Squiz.
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Squiz search replaced Google search appliance at the University of Edinburgh. The university needed better analytics, SEO, and integration with... Drupal. Squiz search gave detailed reporting and search auditing. The web team used analytics to improve content and remove duplicates. Autocomplete and better insights improved user experience and SEO.
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Squiz DXP Content Management helped Griffith University build a new student portal. The portal integrates over 22 systems for a... 360-degree student view. Students can enroll, pay fees, and track progress without staff help. Personalized widgets like Noticeboard and My Schedule keep students informed. After launch, 52.6% of students rated the portal Excellent. The portal now handles up to 500,000 sessions per month.
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Squiz DXP helped James Cook University create a unified digital experience across its international sites. The university used Squiz's content... management and integration features to streamline web operations. This made it easier for non-technical teams to manage content. The solution improved consistency and control across all sites. The university now delivers a better online experience for students and staff.
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Squiz helped CoreLogic double their conversion rate with a new digital experience. The solution focused on optimizing event discoverability and... improving user journeys. CoreLogic used Squiz's platform to build and deliver web experiences quickly. The result was a twofold increase in conversions. This case highlights the impact of digital experience platforms for business growth.
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Squiz helped Highlands and Islands reduce accessibility issues by over 80%. The solution focused on improving digital experiences. Highlands and... Islands used Squiz DXP to make their web content more accessible. The project led to a significant drop in accessibility problems. This case highlights the impact of digital experience platforms in accessibility.
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Squiz Search helped a higher education organization increase scholarship page views by 57%. The solution made it easier for students... to find information. The site received 165,000 scholarship page views. The search tool improved the student experience. The results show the impact of AI-powered site search in education.
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Squiz DXP Search helped achieve a 93. 5% decrease in accessibility issues. The solution improved how users find content. The...platform uses AI-powered search to surface information from any source. This led to better user experiences and easier content discovery. The results show a strong impact on accessibility and usability.
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Squiz helped UniSC launch an integrated student portal for 15,000 students. The portal uses Squiz's digital experience platform. It offers... fast frontend experiences and easy content management. Students get AI-powered search and dynamic forms. The solution connects systems and data for a seamless experience. The portal supports secure, personalized support for all users.
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Squiz Search helped increase online application page visits by 160%. The solution used AI-powered site search to surface content from... any source. This made it easier for users to find what they needed. The result was a big jump in engagement with the application page. No other details about the customer or industry are given.
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Squiz helped University of Otago improve its digital experience. The university used Squiz's digital platform to overhaul its online systems.... User satisfaction tripled after the changes. The solution made it easier for students and staff to access information. The project focused on better content management and faster site performance.
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Squiz DXP helped a higher education institution increase student applications by 13%. The platform provided tools for content management, search,... and personalization. The solution made it easier to build and deliver digital experiences. The result was more student engagement and higher application numbers.
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Squiz helped launch an award-winning website that led to a 16. 5% increase in recycling. The platform offered tools for...content management, search, forms, and integrations. The solution made it easy for users to find information and take action. The result was a measurable improvement in recycling rates. The website delivered a better experience for users and supported the organization's goals.
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Squiz helped Creighton University regain control of its search results. The platform provided AI-powered site search and content management tools.... Creighton University improved how students and staff find information online. The solution made events more discoverable across channels. The university now delivers better digital experiences for its users.
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Squiz Search helped BCIT generate $23 million in revenue. The team used AI-powered site search to make content easy to... find. This improved the student experience. The solution helped BCIT reach more people and increase engagement. The results show strong revenue growth from better search.
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Squiz Search helped Southwest Airlines cut support calls by 30-40%. The airline used AI-powered site search to make information easier... to find. This improved the customer experience on their website. Fewer people needed to call for help. The solution made the site more efficient and user-friendly.
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