Real-World Case Studies and Customer Success Stories with Social Tables

Turning Stone Resort Casino used Cvent advertising and software to boost national visibility. The resort wanted to attract more large... meetings and events, which usually go to big cities. By using Cvent tools like Planner Navigator and Event Diagramming, the sales team increased received RFPs by 24% and unique organizations sourcing by 23%. Over 2,000 interactive floor plan views happen each year. The technology helped planners see the space and made the resort stand out to event professionals.
Show More..

Kimpton Hotel Palomar Philadelphia used Cvent Passkey to manage wedding and social room blocks. The hotel faced challenges with manual... processes, confusing fees, and staffing shortages. Passkey provided custom booking links, automated rooming lists, and real-time inventory management. The solution improved occupancy, increased block pickup, and saved hours of staff time. The hotel now captures more extended-stay revenue and meets requirements for citywide events.
Show More..

Kimpton The Forum Hotel used Cvent's Group Pipeline Multiplier to boost group business in a small market. The hotel faced... low awareness and heavy reliance on one client. Cvent tools helped target new planners and fill need periods. The hotel achieved a 35% increase in RFP value and a 100% response rate. 63% of RFPs came from organizations new to the property. Cvent Event Diagramming supported collaboration and visual planning for events.
Show More..

Cvent helped InterContinental Cartagena de Indias boost group business. The hotel used Cvent Supplier Network and Passkey to attract over... $450,000 in event revenue in 2025. 77% of RFPs came from new contacts, and Passkey saved 3–4 hours per event for staff. The team gained more time to focus on guests and improved their response rate to 96%. Cvent's tools made group booking and event management faster and easier.
Show More..

Cvent helped InterContinental Cartagena de Indias boost group business revenue and efficiency. The hotel used Cvent Supplier Network advertising to... attract 120 high-quality leads, generating over $120,000 in revenue in six months and $450,000 by year-end. Cvent Passkey automated room block management, saving 3–4 hours per event and adding $50,000 in upsell revenue. The hotel achieved a 96% RFP response rate and a sub-3-hour response time. Cvent enabled the hotel to reach more international planners and streamline operations.
Show More..

Cvent Event Diagramming helped Hyatt Regency Ludhiana win customer confidence. The hotel used the tool to create personalized event diagrams... for clients. This made it easy to show different event setups in minutes. Planners could see exactly how their event space would look. The team improved the buying experience and delivered smooth, customized service.
Show More..

Cvent helped Melia Hotels International boost its MICE sales strategy. The hotel group used Cvent’s digital advertising and business intelligence... tools to increase visibility and attract more meeting planners. Melia saw a 15% rise in RFPs and a 23% increase in new planner organizations. The average RFP response time dropped to 15 hours. Teams now use one system for data and faster follow-up, making sales more efficient.
Show More..

Cvent helped Melia Hotels International boost MICE sales by increasing RFPs 15% and new planner organizations by 23%. The hotel group... used Cvent’s digital advertising and business intelligence to improve visibility and streamline sales workflows. Integrating Cvent with CRM and PMS cut average RFP response time to 15 hours. Centralized data let teams spot demand patterns and focus on high-impact regions. Melia Hotels now connects with more planners and wins more group business.
Show More..

Atrium Hospitality used Cvent Event Diagramming and Productivity Tools to improve event planning and sales team training. The company achieved... a 98% response rate and a 14% market share in 2022. They saw a 105% year-over-year increase in RFPs received and a 63% increase in RFP value. Over 10,500 event diagrams were created, helping staff collaborate with planners and win more business. Cvent's live training and certification helped Atrium's sales team respond faster and build stronger client relationships.
Show More..

Westin Tampa Bay used Cvent to boost event planner engagement and revenue. The team became certified in Cvent Event Diagramming,... adding diagrams to all RFPs. This helped them achieve a 100% response rate and a 50% bid rate in 2022. They created 366 events using Cvent Event Diagramming. Cvent connected the team to planners, skills, and answers, making event management easier.
Show More..

Cvent helped the Jordan Tourism Board reach more global meeting planners. The board faced challenges with rapid industry changes and... technology adoption. Using Cvent and CSN Advertising, they showcased their services and tracked RFPs. The platform's insights improved their marketing and decision-making. In the last year, they saw a threefold increase in RFPs and received $2.7 million in business through Cvent.
Show More..

Cvent Event Diagramming helped Hyatt Regency Ludhiana show event spaces to customers in a new way. The hotel used the... tool to make custom event diagrams fast. This helped planners see what their events would look like. The team built trust with customers by showing them real setups. The hotel made the event planning process smoother and more personal.
Show More..

Jordan Tourism Board used the Cvent platform to attract global meeting planners. They faced challenges in reaching planners and showing... event spaces. Cvent helped them with sourcing, registration, and showcasing venues. Hotels and venues could display unique setups for planners. This made it easier for planners to see how their events would look. The result was turning planners’ visions into reality.
Show More..

Cvent's RFP Showcase and Planner Navigator helped IHG Hotels & Resorts claim over 5,000 RFPs in one year. More than 900... of these were from planners who had never sourced IHG hotels before. The tools gave all 6,400 properties access to new business opportunities and data about events. IHG achieved a 99% response rate in RFP Showcase. The technology enabled hotels to build strong relationships with event professionals and take ownership of their event programs.
Show More..

Cvent Passkey helped ConferenceDirect manage housing for a student event with 60,000 attendees across 230 hotels. The team faced tight... timelines, with most bookings made just days before arrival. Passkey's centralized microsite and sub-block features let them control inventory and reduce booking errors. GroupLink integration enabled secure, real-time data transfer to hotels, cutting manual work and boosting security. Attendees enjoyed a simple, one-stop booking experience, while ConferenceDirect saved hours per event and reduced risk of data breaches.
Show More..

Cvent helped Kuoni Tumlare cut average query handling time by 66%. The company processed over $16 million in RFPs using... the Cvent Supplier Network. Kuoni Tumlare reduced query preparation time from up to 45 minutes to just 10–15 minutes. The platform enabled easy comparison of offers and expanded their network of hotel contacts. Kuoni Tumlare now handles more venue sourcing queries with less effort. They rate Cvent 4.5 out of 5 stars for transforming their business operations.
Show More..

Cvent helped IPI Singapore manage their flagship TechInnovation conference. The platform enabled a 7000+ attendee check-in, a 130% increase in... appointments, and a 203% rise in leads captured. IPI Singapore streamlined registration, improved onsite check-in, and boosted exhibitor engagement using Cvent’s event management tools. The team praised Cvent’s customisation, reporting, and client services. The success led IPI Singapore to expand Cvent’s use for future events.
Show More..

CWT Meetings & Events used Cvent event technology to manage over 38,500 projects annually. They achieved an average overall savings... of 19.3% for their clients. The team pivoted to virtual events using Cvent Attendee Hub during the pandemic, increasing attendee engagement and streamlining planning. Cvent’s integrated platform improved webinar attendance and post-event analysis. CWT’s global team relies on Cvent for seamless event management and client success.
Show More..

Cvent helped Bishop-McCann increase managed event registrations by 147%. The agency used Cvent’s Registration, Attendee Hub, and Supplier Network to... streamline event planning and attendee engagement. They improved data security and enabled clients to access real-time event data. Bishop-McCann also saw a 10% rise in RFPs sent and a 1,789% jump in survey responses. The partnership supported sustainability goals by reducing paper use and travel.
Show More..

Cvent helped Kuoni Tumlare cut average query handling time by 66%. The company processed over $16 million in RFPs using... Cvent's event venue sourcing platform. Kuoni Tumlare moved from manual, time-consuming venue sourcing to a streamlined, digital process. The team now prepares queries in 10–15 minutes instead of up to 45. Cvent enabled easy comparison of supplier offers and expanded Kuoni's hotel network. Kuoni rates Cvent 4.5 out of 5 stars for transforming their business operations.
Show More..

Cvent helped Bishop-McCann increase managed event registrations by 147%. The event agency used Cvent’s Registration, Attendee Hub, and Supplier Network... to streamline event planning and attendee engagement. They saw a 10% rise in RFPs sent and a 1,789% jump in survey responses. Cvent’s secure platform enabled better data sharing and sustainability practices. Bishop-McCann now delivers more efficient, branded, and sustainable events for clients.
Show More..

Cvent helped IPI Singapore transform their flagship TechInnovation conference. They replaced manual processes with Cvent’s event management platform, streamlining registration... and onsite check-in. The team saw a 130% increase in appointments and a 203% rise in leads captured. Over 7,000 attendees checked in, and exhibitor participation grew by 26%. Cvent’s tools improved attendee engagement, exhibitor ROI, and made event setup faster and easier for the team.
Show More..

Cvent Vendor Marketplace helped ConferenceDirect manage $1. 2B in annual sourcing. The platform replaced manual vendor sourcing with automated tools,...cutting sourcing timelines by up to 90%. ConferenceDirect accessed a network of 65,000+ vendors, expanding offerings for global clients. The solution enabled a projected 25% growth in their preferred supplier program. Cost savings and streamlined workflows improved efficiency for associates and clients.
Show More..

Cvent helped Merkle automate and scale its global events program. The team replaced manual event management with Cvent’s event marketing... and management tools. This integration enabled seamless data flow between registration, CRM, and marketing automation systems. In 2018, Merkle generated 9,000 new-to-database leads, 6,000 marketing qualified leads, and over 300 sales qualified leads. The events program became a multi-million-dollar opportunity generator for Merkle.
Show More..

Cvent helped The Marketing Society UAE run smooth, high-quality conferences. Their onsite check-in system removed queues and made entry fast.... The Cvent event app let attendees network and see event details easily. Staff spent less time on admin work and more on creating a great experience. Attendees gave strong positive feedback about the seamless process. The solution worked well for both London and Dubai events.
Show More..

Cvent helped The Marketing Society UAE run smooth, high-quality conferences. Their check-in system removed queues and made entry fast. The... event app let attendees network and see speakers. Staff spent less time on admin and more on guests. Attendees gave strong positive feedback about the experience. Events in London and Dubai were a success with Cvent's technology.
Show More..

Cvent's iCapture helped HiBob standardize lead capture at 15+ trade shows each year. Before, HiBob struggled with inconsistent processes and... wasted time training on many tools. With iCapture, they use one app for all events. This saves time for sales and marketing teams. Now, HiBob has better event data and can follow up with leads faster. The team trusts iCapture to keep their trade show process simple and efficient.
Show More..

Cvent Event Management helped Allegis Group manage 732 events in one year. The team built over 300 registration sites and... achieved 100% compliance in their strategic meetings management process. Cvent’s Budget Module let them track spend, create financial dashboards, and catch a $70,000 error. Integration with Concur streamlined travel booking for attendees. Allegis Group now provides clear financial insights to executives and saves significant time on reporting.
Show More..

HiBob used Cvent's iCapture to standardize lead capture at 15+ trade shows each year. Before, they struggled with inconsistent processes... and wasted time training on multiple tools. With iCapture, HiBob created one system for all events, saving time and boosting efficiency. Sales teams now capture and qualify leads faster, while managers get real-time event data. The marketing team no longer sets up different tools for each show. HiBob now enjoys better event visibility and a streamlined lead generation process.
Show More..

Cvent helped Forbes Middle East manage large-scale events with ease. The team used Cvent to centralize registration, check-in, and communications.... Automated processes cut down on manual errors and saved time. At one event, 500 attendees checked in within 1-2 hours, each taking just 20-30 seconds. The platform eliminated long queues and improved attendee satisfaction. Forbes Middle East now handles complex events more efficiently with Cvent.
Show More..

Cvent helped Forbes Middle East manage over 13,000 event registrations. The platform replaced multiple tools with one system for registration,... check-in, and communication. Automated processes cut wait times at check-in to just 20–30 seconds per attendee. The team eliminated manual errors and saved time. Forbes Middle East now handles larger, more complex events with ease.
Show More..

Cvent helped Educate Plus manage their Empowering Success International Conference. The platform unified registration, website, app, and onsite processes. This... reduced admin work and improved attendee experience. They processed 759 check-ins and achieved 88% app adoption. Paper usage dropped by 74%. Attendees praised the seamless digital check-in and app experience.
Show More..

Cvent helped Educate Plus manage their Empowering Success International Conference. The team processed 759 check-ins and managed 766 registrations. They... achieved an 88% app adoption rate and cut paper usage by 74%. Cvent’s unified platform streamlined registration, check-in, and exhibitor management. Attendees praised the seamless experience and digital tools. Reporting features and support enabled better event planning and analysis.
Show More..

Cognizant used Cvent to automate event management and data capture. They built custom integrations with Salesforce and Pardot, reducing manual... work by 70%. Event data captured in Salesforce increased by 90%, and data health improved by 65%. The Cvent platform helped manage 14,800+ event registrations and enabled real-time reporting. Sales and marketing teams gained better lead management and a 360-degree customer view.
Show More..

6sense used Cvent's Jifflenow to automate event meeting scheduling and boost pipeline growth. Before Jifflenow, 6sense managed 500+ meetings per... event with spreadsheets, causing errors and lost productivity. With Jifflenow and Salesforce integration, they saw a 78% increase in meetings booked and a 51% increase in pipeline from a flagship event. Meeting scheduling became 85% faster, saving 42 hours for every 200 meetings. The ABX team now manages more meetings, improves lead quality, and proves event ROI with real-time data.
Show More..

Cvent helped Walmart manage the COVID-19 vaccine rollout. Walmart used Cvent Appointments to schedule 120,000 vaccine appointments across the US.... The solution enabled a 1,100% increase in clinics, expanding from 6 to over 100 locations. Walmart managed 470,000 registrations for 3,300+ events using Cvent. The digital scheduling tool replaced manual processes and improved community access to vaccines.
Show More..

Buildertrend used Cvent Essentials to manage over 370 field events after acquiring CBUSA. The team replaced manual processes with branded... templates and automated workflows. They integrated Cvent with Salesforce for real-time lead capture and attendance tracking. Using iCapture, they improved lead data quality and reduced costs at trade shows. The new system helped standardize branding, speed up follow-ups, and prove event ROI.
Show More..

Alma used the Cvent Vendor Marketplace to plan both in-person and virtual team events. The platform helped Alma save over... 40 hours on vendor sourcing and connect with 433 new suppliers. Alma managed all event logistics, from hotel bookings to branded gifts, through a single dashboard. Virtual workshops and creative activities fostered team engagement for remote employees. Fast response times and centralized payments made event planning simple and efficient.
Show More..

Cvent helped the Institute of Internal Auditors triple webinar attendance, reaching over 30,000 participants in a single event. The IIA managed... 79,000+ registrations and streamlined event operations using Cvent’s unified event management platform. Automated registration, CRM, and eCommerce integrations improved data accuracy and reduced manual work. Attendee Hub boosted engagement, satisfaction, and sponsor ROI with features like polling, Q&A, and appointment scheduling. The IIA saw higher repeat attendance, increased revenue, and faster CPE credit processing.
Show More..

The Education Trust used Cvent Vendor Marketplace, powered by Reposite, to streamline restaurant and private dining sourcing for events. Manual research and... fragmented workflows were replaced by a centralized RFP process, saving 2–3 hours per sourcing request. The team managed 25 events and 23 webinars annually, handling last-minute VIP dinners with ease. Executive satisfaction increased, and the organization expanded small-format, relationship-driven events without adding staff. Cvent’s solution enabled more efficient event planning and improved stakeholder experiences.
Show More..