Salesforce Maps Overview

This is a summary of the comprehensive capabilities and benefits of Salesforce Maps based on over 661 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Salesforce Maps, Badger Maps, Espatial Mapping, Maptitude Mapping Software, Spotio Sales Performance Management Software, etc., all belong to a category of solutions that help Field Sales. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Salesforce Maps is right for your needs? Our Cuspera AI engine can evaluate how Salesforce Maps fits your specific business needs, industry, and context. Get your personalized assessment report today.

Salesforce Maps supports business activities such as:

  • Engagement Management
  • Advertisement
  • Helpdesk Management
  • Generation Of New Leads
  • Campaign Management

Salesforce Maps can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve ROI, Improve Stakeholder Relations, etc. It can help manage these activities if you use Website Offline On Premises etc. for these needs. As a solution, Salesforce Maps's capabilities include Recording, Personalization, and Dashboard.

Salesforce Maps was founded in 1999. Information Technology and Services Vertical is its biggest customer base.

Reviews

"...This takes training and followup to increase the value of your expected ROI...." Peer review by Mark M., Medical Devices

Cuspera Reviews

10 buyers and buying teams have used Cuspera to assess how well Salesforce Maps solved their Field Sales needs. Cuspera uses 661 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Sales needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Salesforce Maps.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Improve Navigation
  • Establish Thought Leadership
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Advertisement , Helpdesk Management , as the business use cases that they have been most satisfied while using Salesforce Maps.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.42/5 ★

Read Reviews (9)

"...This takes training and followup to increase the value of your expected ROI...."
engaging and following up

4.25/5 ★

Read Reviews (7)

"...It has made following up with existing customers easier, and made finding prospects even easier...."
Advertisement with Website, Offline, On Premises and Display Advertisement

4.08/5 ★

Read Reviews (8)

"...We use three kinds of cookies on our websites: required, functional, and advertising...." Salesforce Maps
Helpdesk Management

4.67/5 ★

Read Reviews (7)

"...Sales and support were very helpful in educating me about the product and how to use it to achieve my goals...."
PEER EXPERIENCES
Engagement Management

4.42/5 ★

Read Reviews (9)

"...This takes training and followup to increase the value of your expected ROI...." Peer review by Mark M., Medical Devices
engaging and following up

4.42/5 ★

Read Reviews (7)

Advertisement with Website, Offline, On Premises and Display Advertisement

4.08/5 ★

Read Reviews (8)

"...We use three kinds of cookies on our websites: required, functional, and advertising...." Salesforce Maps
Helpdesk Management

4.67/5 ★

Read Reviews (7)

"...Sales and support were very helpful in educating me about the product and how to use it to achieve my goals...." Peer review by Internal Consultant

32+ more Business Use Cases

Our AI advisor, Wyz, harnessed 661 insights from peers and experts to help you assess how these Salesforce Maps use cases fit your Field Sales needs.

Frequently Asked Questions(FAQ)

for Salesforce Maps

What is Salesforce Maps?

Salesforce Maps is a location aware CRM designed for field sales, fleet management, and service team to help optimize sales processes, enable territory management and enhance customer experience.

What is Salesforce Maps used for?

Salesforce Maps is a Field Sales Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Advertisement and Helpdesk Management .

What are the top features of Salesforce Maps?

Recording, Personalization and Dashboard are some of the top features of Salesforce Maps.

Who uses Salesforce Maps?

Salesforce Maps is used by Information Technology And Services, Education and Medical Devices among other industries.

What are Salesforce Maps alternatives?

Where is Salesforce Maps located?

Salesforce Maps is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.

Popular Business Setting

for Salesforce Maps

Top Industries

  • Information Technology and Services
  • Education
  • Medical Devices

Popular in

  • Enterprise
  • Large Enterprise
  • Small Business

Peers used Salesforce Maps to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Salesforce Maps

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.47/5 ★

Read Reviews (16)
Personalization

3.04/5 ★

Read Reviews (11)
Dashboard

3.81/5 ★

Read Reviews (9)
FEATURES RATINGS AND REVIEWS
Recording

4.47/5 ★

Read Reviews (16)
Personalization

3.04/5 ★

Read Reviews (11)
Dashboard

3.81/5 ★

Read Reviews (9)

IT and Other Capabilities

for Salesforce Maps

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.99/5 ★

Read Reviews (82)
Data Export

3.76/5 ★

Read Reviews (36)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.99/5 ★

Read Reviews (82)
Data Export

3.76/5 ★

Read Reviews (36)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.39/5 ★

Read Reviews (10)
Chat Support

4.38/5 ★

Read Reviews (10)
Email Support

4.25/5 ★

Read Reviews (8)
24/7 Support

3.81/5 ★

Read Reviews (91)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.39/5 ★

Read Reviews (10)
Chat Support

4.38/5 ★

Read Reviews (10)
Email Support

4.25/5 ★

Read Reviews (8)
24/7 Support

3.81/5 ★

Read Reviews (91)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.82/5 ★

Read Reviews (33)
Custom Reports

4.55/5 ★

Read Reviews (138)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.82/5 ★

Read Reviews (33)
Custom Reports

4.55/5 ★

Read Reviews (138)

Software Failure Risk Guidance

?

for Salesforce Maps

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Maps

Vendor Profile Details

Company Name

Salesforce

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO