Salesforce Maps Overview
Salesforce Maps is a location aware CRM designed for field sales, fleet management, and service team to help optimize sales processes, enable territory management and enhance customer experience.
The primary features offered by the tool includes map-based visualization, optimized routing, prioritized scheduling, lead generation and connector for ArcGIS. The platform also helps automate admin processes, including check-in and check-out through mobile devices.
The platform utilizes functional mapping and productivity optics to help organizations enhance the selling process through addition of geographic context.
Cuspera Reviews
10 buyers and buying teams have used Cuspera to assess how well Salesforce Maps solved their Field Sales needs. Cuspera uses 661 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Sales needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Salesforce Maps.
Use Cases
Peers recommend Engagement Management , Advertisement , Helpdesk Management , as the business use cases that they have been most satisfied while using Salesforce Maps.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.42/5 ★ |
"...They draw routes like they never have before and fill in key data to follow up later...." Peer review by Paul W, Marketing Manager, Oil & Energy |
| engaging and following up |
4.25/5 ★ |
|
| Advertisement with Website, Offline, On Premises and Display Advertisement |
4.08/5 ★ |
"...We use three kinds of cookies on our websites: required, functional, and advertising...." Salesforce Maps |
| Helpdesk Management |
4.67/5 ★ |
"...Sales and support were very helpful in educating me about the product and how to use it to achieve my goals...." Peer review by Internal Consultant |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.42/5 ★ |
"...They draw routes like they never have before and fill in key data to follow up later...." Peer review by Paul W, Marketing Manager, Oil & Energy |
|
| engaging and following up |
4.42/5 ★ |
| Advertisement with Website, Offline, On Premises and Display Advertisement |
4.08/5 ★ |
"...We use three kinds of cookies on our websites: required, functional, and advertising...." Salesforce Maps |
|
| Helpdesk Management |
4.67/5 ★ |
"...Sales and support were very helpful in educating me about the product and how to use it to achieve my goals...." Peer review by Internal Consultant |
|
32+ more Business Use Cases
Our AI advisor, Wyz, harnessed 661 insights from peers and experts to help you assess how these Salesforce Maps use cases fit your Field Sales needs.
Popular Business Setting
for Salesforce Maps
Top Industries
- Information Technology and Services
- Education
- Medical Devices
Popular in
- Enterprise
- Large Enterprise
- Small Business
Peers used Salesforce Maps to Acquire customers and Enhance customer relationships
Salesforce Maps Alternatives
Peer and Expert Opinion on Features
for Salesforce Maps
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (16) |
| Personalization | Read Reviews (11) |
| Dashboard | Read Reviews (9) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (16) |
| Personalization | Read Reviews (11) |
| Dashboard | Read Reviews (9) |
IT and Other Capabilities
for Salesforce Maps
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (82) |
| Data Export | Read Reviews (36) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (82) |
| Data Export | Read Reviews (36) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (10) |
| Chat Support | Read Reviews (10) |
| Email Support | Read Reviews (8) |
| 24/7 Support | Read Reviews (91) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (10) |
| Chat Support | Read Reviews (10) |
| Email Support | Read Reviews (8) |
| 24/7 Support | Read Reviews (91) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (33) |
| Custom Reports | Read Reviews (138) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (33) |
| Custom Reports | Read Reviews (138) |
Software Failure Risk Guidance
?for Salesforce Maps
Overall Risk Meter
Top Failure Risks for Salesforce Maps
Vendor Profile Details
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
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