Salesforce Maps Overview
Salesforce Maps helps visualize data for better decision-making and streamlines field operations. Account visits are optimized for efficiency and effectiveness.
Use Cases
Customers recommend Engagement Management, Advertisement, Helpdesk Management, as the business use cases that they have been most satisfied with while using Salesforce Maps.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Salesforce Maps.
Salesforce Maps Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Maps works with different mediums / channels such as Website. Offline. On Premises etc.
Salesforce Maps's features include Recording, Personalization, and Dashboard. and Salesforce Maps support capabilities include Phone Support, Chat Support, Email Support, etc. also Salesforce Maps analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Be clear on needs of each department and stay on the support team to help customize...." Peer review by User
Salesforce Maps, Espatial Mapping, Maptitude Mapping Software, Urva, Inzant Sales, etc., all belong to a category of solutions that help Field Sales. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Maps
Top Industries
- Information Technology and Services
- Education
- Medical Devices
Popular in
- Enterprise
- Large Enterprise
- Small Business
Salesforce Maps is popular in Information Technology And Services, Education, and Medical Devices and is widely used by Enterprise, Large Enterprise, and Small Business.
Comprehensive Insights on Salesforce Maps Use Cases
What Are the key features of Salesforce Maps for Engagement Management?
What Are the key features of Salesforce Maps for Advertisement?
Why is Salesforce Maps the best choice for Generation Of New Leads?
How can Salesforce Maps enhance your Campaign Management process?
32+ more Business Use Cases
10 buyers and buying teams have used Cuspera to assess how well Salesforce Maps solved their Field Sales needs. Cuspera uses 661 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Sales needs.
Case Studies
CASE STUDY Panasonic
CASE STUDY Uber Eats
CASE STUDY Prudential
CASE STUDY Nexo
CASE STUDY Zota
CASE STUDY RBC Wealth Management
Video
Plot a Saved Marker Layer in Maps | Salesforce Maps

Frequently Asked Questions(FAQ)
for Salesforce Maps
What is Salesforce Maps?
Salesforce Maps is a location aware CRM designed for field sales, fleet management, and service team to help optimize sales processes, enable territory management and enhance customer experience.
The primary features offered by the tool includes map-based visualization, optimized routing, prioritized scheduling, lead generation and connector for ArcGIS. The platform also helps automate admin processes, including check-in and check-out through mobile devices.
The platform utilizes functional mapping and productivity optics to help organizations enhance the selling process through addition of geographic context.
What is Salesforce Maps used for?
What are the top features of Salesforce Maps?
Who uses Salesforce Maps?
What are Salesforce Maps alternatives?
Where is Salesforce Maps located?
Salesforce Maps Competitors
Salesforce Maps Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (33) |
Custom Reports | Read Reviews (138) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (33) |
Custom Reports | Read Reviews (138) |
Salesforce Maps Integrations
Salesforce Maps integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Maps
Software Failure Risk Guidance
?for Salesforce Maps
Overall Risk Meter
Top Failure Risks for Salesforce Maps
Salesforce, Inc. News
Salesforce Announces Agentforce for Manufacturing - Salesforce
Salesforce has launched Agentforce for Manufacturing, offering AI agents with prebuilt templates to optimize operations, enhance sales, and improve service in the manufacturing sector. This solution leverages industry-specific data to automate tasks, reduce administrative burdens, and improve efficiency. Companies like JPW Industries have already seen significant improvements in processing and case resolution times.
Salesforce Introduces New Agentforce Payment Options - Salesforce
Salesforce has introduced new payment options for its Agentforce platform, offering three distinct billing models: pay-as-you-go, pre-commit, and pre-purchase. These options provide flexibility for businesses to choose a payment method that aligns with their needs, enhancing the adoption of agentic AI. The pay-as-you-go model is available immediately, while the pre-commit option is in limited release.
Salesforce Announces Agentforce for Public Sector
Salesforce has launched Agentforce for Public Sector, an AI-driven solution enabling government agencies to deploy intelligent agents for tasks like benefits applications and code compliance. This tool aims to enhance efficiency and citizen engagement, as demonstrated by early adopters like the City of Kyle, Texas. Agentforce is available now, with additional features rolling out in October 2025.
Salesforce has signed an agreement to acquire Waii, an enterprise-grade natural language ...
Salesforce has signed an agreement to acquire Waii, a natural language-to-SQL platform, expected to close in Q3 FY26. Waii will be integrated into Salesforce's Data Cloud, enhancing Tableau's capabilities for AI-powered data exploration. This acquisition aligns with Salesforce's strategy to deliver advanced analytics and agentic workflows across its products.
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