Salesforce Maps Overview

Salesforce Maps helps visualize data for better decision-making and streamlines field operations. Account visits are optimized for efficiency and effectiveness.

Use Cases

Customers recommend Engagement Management, Advertisement, Helpdesk Management, as the business use cases that they have been most satisfied with while using Salesforce Maps.

Other use cases:

  • Generation Of New Leads
  • Campaign Management
  • Lead Routing
  • Account Management
  • Workflow Management
  • Training & Onboarding
  • Identify Target Customers
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Salesforce Maps.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Improve Navigation
  • Establish Thought Leadership
  • Launch New Products
See all business priorities See less business priorities

Salesforce Maps Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Maps works with different mediums / channels such as Website. Offline. On Premises etc.

Salesforce Maps's features include Recording, Personalization, and Dashboard. and Salesforce Maps support capabilities include Phone Support, Chat Support, Email Support, etc. also Salesforce Maps analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It provides deep insight into opportunity follow-up and even allows us to compare data from previous time periods...." Peer review by Erik van den Hurk, International Salesforce Coördinator, Groeneveld International

Salesforce Maps, Espatial Mapping, Maptitude Mapping Software, Urva, Inzant Sales, etc., all belong to a category of solutions that help Field Sales. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Maps

Top Industries

  • Information Technology and Services
  • Education
  • Medical Devices

Popular in

  • Enterprise
  • Large Enterprise
  • Small Business

Salesforce Maps is popular in Information Technology And Services, Education, and Medical Devices and is widely used by Enterprise, Large Enterprise, and Small Business.

Salesforce Maps Customer wins, Customer success stories, Case studies

What Are the key features of Salesforce Maps for Engagement Management?

How does Salesforce Maps address your Generation Of New Leads Challenges?

What solutions does Salesforce Maps provide for Campaign Management?

10 buyers and buying teams have used Cuspera to assess how well Salesforce Maps solved their Field Sales needs. Cuspera uses 661 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Sales needs.

 

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Plot a Saved Marker Layer in Maps | Salesforce Maps

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Frequently Asked Questions(FAQ)

for Salesforce Maps

What is Salesforce Maps?

Salesforce Maps is a location aware CRM designed for field sales, fleet management, and service team to help optimize sales processes, enable territory management and enhance customer experience.

The primary features offered by the tool includes map-based visualization, optimized routing, prioritized scheduling, lead generation and connector for ArcGIS. The platform also helps automate admin processes, including check-in and check-out through mobile devices.

The platform utilizes functional mapping and productivity optics to help organizations enhance the selling process through addition of geographic context.

What is Salesforce Maps used for?

Salesforce Maps is a Field Sales Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Advertisement and Helpdesk Management .

What are the top features of Salesforce Maps?

Recording, Personalization and Dashboard are some of the top features of Salesforce Maps.

Who uses Salesforce Maps?

Salesforce Maps is used by Information Technology And Services, Education and Medical Devices among other industries.

What are Salesforce Maps alternatives?

Espatial Mapping, Maptitude Mapping Software, Urva and Inzant Sales are popular alternatives for Salesforce Maps.

Where is Salesforce Maps located?

Salesforce Maps is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.
lightning

Peers used Salesforce Maps for engagement management and advertisement

Salesforce Maps Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.82/5

Read Reviews (33)
Custom Reports

4.55/5

Read Reviews (138)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.82/5

Read Reviews (33)
Custom Reports

4.55/5

Read Reviews (138)

Software Failure Risk Guidance

?

for Salesforce Maps

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Maps

Salesforce, Inc. News

Partnership

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Partnership

Galgotias University & Salesforce Partner For Tableau AI Centre Of ...

Salesforce and Galgotias University have partnered to establish the Salesforce Centre of Excellence Tableau AI Data Lab. This initiative aims to integrate AI-driven data analytics into academic learning, providing students with hands-on experience in advanced analytics and business intelligence using Salesforce and Tableau technologies. The lab will offer industry-aligned curriculum and practical learning modules to prepare students for the data-driven economy.

Product

Salesforce adds Slackbot features to boost CRM work

Salesforce has introduced over 30 new features to Slackbot, enhancing its integration with Salesforce and third-party applications. The update includes AI-driven capabilities like meeting transcription, note-taking, and CRM record updates. Slackbot's adoption is rapidly increasing, with significant productivity gains reported. It serves as a conversational interface for Salesforce's Customer 360, enabling seamless CRM management within Slack. The features are available on Business+ and Enterprise+ plans, with plans to expand access.

Company

Salesforce enters Taiwan, eyes local cloud services with AWS and Google Cloud

Salesforce has established a subsidiary in Taiwan and opened a Taipei office, aiming to enhance its presence in the local cloud services market in collaboration with AWS and Google Cloud. This move highlights Taiwan's strategic importance in the global semiconductor and AI supply chain.

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO