About Salesforce Maps

Salesforce Maps is a location aware CRM designed for field sales, fleet management, and service team to help optimize sales processes, enable territory management and enhance customer experience.

The primary features offered by the tool includes map-based visualization, optimized routing, prioritized scheduling, lead generation and connector for ArcGIS. The platform also helps automate admin processes, including check-in and check-out through mobile devices.

The platform utilizes functional mapping and productivity optics to help organizations enhance the selling process through addition of geographic context.

Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Salesforce Maps solves your Field Sales needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Salesforce Maps.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Improve Navigation
  • Establish Thought Leadership
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Advertisement , Helpdesk Management , as the business use cases that they have been most satisfied while using Salesforce Maps.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.42/5

Read Reviews (9)

"...Their customer engagement has helped us focus on getting our users setup and being successful right out of the gate...." Peer review by Mike K., Insurance
engaging and following up

4.25/5

Read Reviews (7)

Advertisement with Website, Offline, On Premises and Display Advertisement

4.08/5

Read Reviews (8)

"...We use three kinds of cookies on our websites: required, functional, and advertising...." Salesforce Maps
Helpdesk Management

4.67/5

Read Reviews (7)

"...Sales and support were very helpful in educating me about the product and how to use it to achieve my goals...." Peer review by Internal Consultant
PEER EXPERIENCES
Engagement Management

4.42/5

Read Reviews (9)

"...Their customer engagement has helped us focus on getting our users setup and being successful right out of the gate...." Peer review by Mike K., Insurance
engaging and following up

4.42/5

Read Reviews (7)

Advertisement with Website, Offline, On Premises and Display Advertisement

4.08/5

Read Reviews (8)

"...We use three kinds of cookies on our websites: required, functional, and advertising...." Salesforce Maps
Helpdesk Management

4.67/5

Read Reviews (7)

"...Sales and support were very helpful in educating me about the product and how to use it to achieve my goals...." Peer review by Internal Consultant

35+ more Business Use Cases

Our AI advisor, Wyz, harnessed 661 insights from peers and experts to help you assess how these Salesforce Maps use cases fit your Field Sales needs.

Popular Business Setting

for Salesforce Maps

Top Industries

  • Information Technology and Services
  • Education
  • Medical Devices

Popular in

  • Enterprise
  • Large Enterprise
  • Small Business

Peers used Salesforce Maps to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Salesforce Maps

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.47/5

Read Reviews (16)
Personalization

3.04/5

Read Reviews (11)
Dashboard

3.81/5

Read Reviews (9)
FEATURES RATINGS AND REVIEWS
Recording

4.47/5

Read Reviews (16)
Personalization

3.04/5

Read Reviews (11)
Dashboard

3.81/5

Read Reviews (9)

IT and Other Capabilities

for Salesforce Maps

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.99/5

Read Reviews (82)
Data Export

3.76/5

Read Reviews (36)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.99/5

Read Reviews (82)
Data Export

3.76/5

Read Reviews (36)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.39/5

Read Reviews (10)
Chat Support

4.38/5

Read Reviews (10)
Email Support

4.25/5

Read Reviews (8)
24/7 Support

3.81/5

Read Reviews (91)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.39/5

Read Reviews (10)
Chat Support

4.38/5

Read Reviews (10)
Email Support

4.25/5

Read Reviews (8)
24/7 Support

3.81/5

Read Reviews (91)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.82/5

Read Reviews (33)
Custom Reports

4.55/5

Read Reviews (138)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.82/5

Read Reviews (33)
Custom Reports

4.55/5

Read Reviews (138)

Failure Risk Guidance Security Report

?

for Salesforce Maps

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Maps

Vendor Profile Details

Company Name

Salesforce

Year Founded

1999

HQ Location

1 Market, San Francisco, CA 94105, US

Employees

10001+

Social

Financials

IPO