According to a study by Nucleus Research, sales reps experience an increase of 26.4% in productivity by using the Field Sales software.
Let’s look at some of the key features that enable this.
Effective Field Sales software allows managers to view and organize all resources and work orders, tasks and events in one place.
Field Sales software often incorporates GPS to help field employees manage their routes, plan and track visits in real-time.
Field Sales software provides an easy way to generate immediate estimates and work orders to facilitate quick service delivery for customer-facing personnel.
Raising invoices contribute to a large part of the paperwork for field sales. Field Sales software enables easy invoicing through payment reminders, auto generated invoices, and workflows for optimized approvals.
Mobile app support is one of the key added functionalities of Field Sales software. This allows the field sales teams to stay connected with their managers and the back-office systems, wherever they may be. Additionally, mobile apps can give the field sales team a quick snapshot of critical data from internal systems, making it easier for teams on the move to access.
Field employees rely on their Field Sales software to help customers make payments via electronic or credit card transfers and using technology integrations with third-party accounting tools.
Field Sales software can help field employees coordinate with the back office providing real-time details such as location, which will, in turn, help efficiently schedule meetings, and plan work hours.
Field Sales software provides necessary authentication and authorization support to control access to the internal systems of the company. This helps businesses to protect their critical data and ensure data privacy while allowing mobile workforce access to internal systems.
Workflow & Collaboration
Field Sales software helps create an optimized workflow for deployed field teams, using instant messaging, shared files and alerts.
Field Sales software enables managers to fulfill deliveries on-demand, allocate activities to agents in real-time, and enable immediate payment collection.
Field Sales Software and AI
Anticipating Customer Needs
Field Sales software that is powered by data science and artificial intelligence (AI) can increase revenue by anticipating customer needs. According to Accenture, by 2020, 4 out of 5 people (81%) will want companies to understand their purchasing habits and have appropriate suggestions offered. With this trend also entering B2B expectations, field sales software can enable sales employees to meet customer expectations more effectively.
Artificial Intelligence is impacting sales by taking over the repetitive tasks of finding and sorting leads, monitoring the required orders, and automating a number of manual activities, freeing up valuable sales time and minimizing human errors. Field Sales software that are AI-enabled can help sales personnel stay on top of their game by freeing up valuable time.
AI is also changing how tasks are organized and distributed amongst field staff. By bringing in data points such as real-time location, experience, workloads and more, Field Sales software can use AI to ensure optimization and best deployment of field resources.