Map My Customers: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Map My Customers
Brand: Map My Customers
Rating: 4.5 (444 reviews)

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Map My Customers Mobile Sales CRM

App Partner

Map My Customers Overview

Map My Customers revolutionizes field sales by focusing on the needs of outside representatives. This CRM offers a tailored approach for field reps, enhancing their ability to manage client relationships on the go. It breaks down tech silos, creating a cohesive data ecosystem that empowers sales teams to operate more effectively in the field. A notable feature is its user-friendly design, ensuring high adoption rates among reps, which is crucial for field sales success. Map My Customers is recognized for its impact on sales processes, with top-performing teams relying on it to drive results.

Use Cases

Customers recommend Generation Of New Leads, Engaging And Following Up, Helpdesk Management, as the business use cases that they have been most satisfied with while using Map My Customers.

Other use cases:

Lead Routing
Sending & Publishing Communications
Lead Management
Contact List Management
Lead Tracking
Contract Management
Funnel Analysis

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Map My Customers.

Other priorities:

Acquire Customers
Scale Best Practices
Improve ROI

See all business priorities See less business priorities

Map My Customers Use-Cases and Business Priorities: Customer Satisfaction Data

Map My Customers works with different mediums / channels such as Phone Calls. E-Mail. Offline etc.

Map My Customers's features include Dashboard, Recording, Personalization, etc. and Map My Customers support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Map My Customers analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The ability to maximize one's time and search for new prospects in a given area is fantastic...." Peer review by Damien F., Manager

Map My Customers, Espatial Mapping, Maptitude Mapping Software, Inzant Sales, Badger Maps, etc., all belong to a category of solutions that help Field Sales. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Map My Customers provides geospatial sales tools to enhance field sales efficiency and accountability. Features include route optimization, email automation, and visual territory management, integrating seamlessly with CRMs.

Popular Business Setting

for Map My Customers

Top Industries

Apparel & Fashion
Education
Construction

Popular in

Small Business
Mid Market
Enterprise

Map My Customers is popular in Apparel & Fashion, Education, and Construction and is widely used by Small Business, Mid Market, and Enterprise.

Map My Customers Customer wins, Customer success stories, Case studies

What Are the key features of Map My Customers for Generation Of New Leads?

How does Map My Customers address your Engaging And Following Up Challenges?

How can Map My Customers enhance your Helpdesk Management process?

What Are the key features of Map My Customers for Lead Routing?

How efficiently Does Map My Customers manage your Sending & Publishing Communications?

8 buyers and buying teams have used Cuspera to assess how well Map My Customers solved their Field Sales needs. Cuspera uses 444 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Sales needs.

McCarthy & Sons - Wholesale

McCarthy & Sons did not have a CRM system. Their sales reps covered all of Canada and managed about 700 clinics each. Kevin Dunbrack chose Map My Customers as their new CRM. The team quickly adopted ...the tool because it was easy to use and focused on reps' needs. Now, they have 100% rep adoption and better data for sales and vendor relationships. The CRM helps them track activity and have better sales discussions.

FirstMate - Consumer Goods

Map My Customers helped FirstMate, a pet food brand, improve field sales efficiency. The sales team replaced manual tracking with automated visit logging and route optimization. Reps now visit 1–2 mo...re stores per day and spend less time on reports. Training and retailer engagement improved. Team morale increased as administrative work decreased. The platform supports better sales conversations and stronger retailer relationships.

Joe W.

Map My Customers helps outside sales reps work faster and smarter. Joe W. says the app is amazingly efficient and recommends it to other field sales reps. The tool makes it easy to update customer no...tes right after meetings. It saves time and helps manage large territories. Users find it simple to use on the go.

Kevin Dunbrack, Chief Operations Officer

Map My Customers helps outside sales teams plan and route their day using a map-based CRM. Kevin Dunbrack, Chief Operations Officer, says his reps are more productive on the road with this tool. The ...app lets reps see accounts nearby and optimize their routes. It reduces time spent on planning and increases time spent with customers. The CRM makes sales visits more efficient, especially in rural areas.

Royal Brass and Hose

Map My Customers helped Royal Brass and Hose onboard new sales reps faster. The mapping system and tiered accounts made it easier for new reps to learn the sales process. The tool allowed the team to... prioritize accounts and automate follow-ups. This improved how the team managed and grew customer relationships. The Director of Field Sales said onboarding became much easier with Map My Customers.

Biodesix - Health, Wellness And Fitness

Map My Customers helped Biodesix turn their lead data into something sales teams could use. The platform made it easy to find, map, and filter leads. Sales teams could visualize and leverage data for... better prospecting. This improved how they found and acted on new business opportunities. The tool helped sales reps work more efficiently in their territories.

More Map My Customers Customer Stories...