Map My Customers: Product updates, Customer stories, and Insights | 2026 Cuspera

Map My Customers helped American Credit Acceptance fix territory visibility gaps and slow sales processes. The platform gave reps real-time note capture and easy-to-use tools. ACA replaced several re...dundant tools, cutting costs and boosting efficiency. Rep adoption hit 100%, with over 10,000 new leads and 1,100 new business partnerships in 12 months. ACA now logs an average of 19,553 activities monthly, driving strong sales results.
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Map My Customers helped McCarthy & Sons achieve 100% CRM adoption across a sales team covering 700 clinics per rep. The company needed a CRM that reps would actually use and that leadership could min...e for insights. Map My Customers offered mapping, routing, and activity tracking features that made reps' jobs easier. Now, McCarthy & Sons tracks rep activity, builds better sales relationships, and leverages CRM data for improved vendor conversations. The CRM supports both sales reps and managers, driving better results and exposure in the wholesale industry.
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McCarthy & Sons did not have a CRM system. Their sales reps covered all of Canada and managed about 700 clinics each. Kevin Dunbrack chose Map My Customers as their new CRM. The team quickly adopted ...the tool because it was easy to use and focused on reps' needs. Now, they have 100% rep adoption and better data for sales and vendor relationships. The CRM helps them track activity and have better sales discussions.
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Map My Customers helps outside sales reps work faster and smarter. Joe W. says the app is amazingly efficient and recommends it to other field sales reps. The tool makes it easy to update customer no...tes right after meetings. It saves time and helps manage large territories. Users find it simple to use on the go.
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Map My Customers helps outside sales teams plan and route their day using a map-based CRM. Kevin Dunbrack, Chief Operations Officer, says his reps are more productive on the road with this tool. The ...app lets reps see accounts nearby and optimize their routes. It reduces time spent on planning and increases time spent with customers. The CRM makes sales visits more efficient, especially in rural areas.
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Map My Customers helped Royal Brass and Hose onboard new sales reps faster. The mapping system and tiered accounts made it easier for new reps to learn the sales process. The tool allowed the team to... prioritize accounts and automate follow-ups. This improved how the team managed and grew customer relationships. The Director of Field Sales said onboarding became much easier with Map My Customers.
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