Map My Customers Overview

Map My Customers revolutionizes field sales by focusing on the needs of outside representatives. This CRM offers a tailored approach for field reps, enhancing their ability to manage client relationships on the go. It breaks down tech silos, creating a cohesive data ecosystem that empowers sales teams to operate more effectively in the field. A notable feature is its user-friendly design, ensuring high adoption rates among reps, which is crucial for field sales success. Map My Customers is recognized for its impact on sales processes, with top-performing teams relying on it to drive results.

Use Cases

Customers recommend Generation Of New Leads, Engaging And Following Up, Helpdesk Management, as the business use cases that they have been most satisfied with while using Map My Customers.

Other use cases:

  • Lead Routing
  • Sending & Publishing Communications
  • Lead Management
  • Contact List Management
  • Lead Tracking
  • Contract Management
  • Funnel Analysis
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Map My Customers.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve ROI
See all business priorities See less business priorities

Map My Customers Use-Cases and Business Priorities: Customer Satisfaction Data

Map My Customers works with different mediums / channels such as Phone Calls. E-Mail. Offline etc.

Map My Customers's features include Dashboard, Recording, Personalization, etc. and Map My Customers support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Map My Customers analytics capabilities include Analytics, and Custom Reports.

Reviews

"...to - automatically distribute leads and customers from your CRM or spreadsheets - Strategically visualize which of your geographic areas or accounts are performing the best with sales and heat mapping Target More of the Right Prospects - Find nearby sales opportunities while on the road with our mobile lead generator...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Data visualization platform that helps businesses of all sizes with territory management, reporting, alerts/notifications, CRM, user access management, lead generation, spatial filtering and more...." Peer review from Map My Customers
"...With MMC we solved several problems such as keeping track of who we needed to follow up with etc...but the app was just to slow...." Peer review by Verified Reviewer, Financial Services
"...My Customers Support Center...." Mobile App Support Map My Customers Support Center

Map My Customers, Espatial Mapping, Maptitude Mapping Software, Inzant Sales, Badger Maps, etc., all belong to a category of solutions that help Field Sales. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Map My Customers provides geospatial sales tools to enhance field sales efficiency and accountability. Features include route optimization, email automation, and visual territory management, integrating seamlessly with CRMs.

Popular Business Setting

for Map My Customers

Top Industries

  • Apparel & Fashion
  • Education
  • Construction

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Map My Customers is popular in Apparel & Fashion, Education, and Construction and is widely used by Small Business, Mid Market, and Enterprise.

Map My Customers Customer wins, Customer success stories, Case studies

What Are the key features of Map My Customers for Generation Of New Leads?

How efficiently Does Map My Customers manage your Engaging And Following Up?

What makes Map My Customers ideal for Helpdesk Management?

What solutions does Map My Customers provide for Lead Routing?

How can Map My Customers optimize your Sending & Publishing Communications Workflow?

8 buyers and buying teams have used Cuspera to assess how well Map My Customers solved their Field Sales needs. Cuspera uses 444 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Sales needs.

 

National Flooring Products - Wholesale - Wholesale

Map My Customers helped National Flooring Products gain real-time visibility into field sales in just 60 days. The platform enabled 100% field adoption, a 25% increase in logged visits, and a 15% fas...ter response-to-close ratio. Regional managers now spend 30% less time chasing reports and more time coaching. The company reactivated 18% more dormant accounts and logs over 3,800 activities monthly. Leadership benefits from structured workflows and faster onboarding for new reps.

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McCarthy & Sons - Wholesale - Wholesale

Map My Customers helped McCarthy & Sons achieve 100% CRM adoption across a sales team covering all of Canada. The company needed a CRM that reps would actually use and that leadership could leverage ...for data insights. With Map My Customers, reps now track activity across hundreds of veterinary clinics and build stronger sales relationships. Leadership uses the platform's data for better coaching and vendor conversations. The CRM's mapping and routing features make it easy for reps to manage large territories.

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American Credit Acceptance - Financial Services - Financial Services

Map My Customers helped American Credit Acceptance fix territory visibility gaps and slow sales processes. The platform gave reps real-time note capture and easy-to-use tools. ACA replaced several re...dundant systems, cutting costs and making reps more organized. In the last year, ACA added over 10,000 new leads and closed 1,100+ new business partnerships. Rep adoption reached 82%, showing strong buy-in and improved sales results.

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FirstMate - Consumer Goods - Consumer Goods

FirstMate used Map My Customers to improve field sales efficiency. Their sales team switched from manual tracking to a mobile-first platform. Reps now visit 1–2 more stores per day. Time spent on adm...in work dropped, boosting morale and productivity. The team can plan routes, log visits, and check store performance easily. Training and retailer engagement also improved.

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FirstMate - Consumer Goods - Consumer Goods

Map My Customers helped FirstMate boost field sales efficiency. The sales team now visits 1–2 more stores per day. Reps spend less time on reports and more on customer engagement. Route planning and ...visit tracking improved team morale. Automated visit logging and account insights made sales conversations better. FirstMate sees Map My Customers as a long-term solution for scaling field sales.

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American Credit Acceptance - Financial Services - Financial Services

Map My Customers helped American Credit Acceptance fix territory visibility gaps and slow sales processes. The platform gave reps real-time note capture and easy-to-use tools. ACA replaced several re...dundant tools, cutting costs and boosting efficiency. Rep adoption hit 100%, with over 10,000 new leads and 1,100 new business partnerships in 12 months. ACA now logs an average of 19,553 activities monthly, driving strong sales results.

Read on →

Find new leads in your territory in just two clicks

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Peers used Map My Customers for generation of new leads and engaging and following up

Map My Customers Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.58/5 ★

Read Reviews (1)
Analytics

4.53/5 ★

Read Reviews (12)
Custom Reports

4.42/5 ★

Read Reviews (82)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.58/5 ★

Read Reviews (1)
Analytics

4.53/5 ★

Read Reviews (12)
Custom Reports

4.42/5 ★

Read Reviews (82)

Software Failure Risk Guidance

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for Map My Customers

Overall Risk Meter

Low Medium High

Top Failure Risks for Map My Customers

Map My Customers, Inc Profile

Company Name

Map My Customers, Inc

Company Website

https://mapmycustomers.com/

HQ Location

902 Broadway, New York, New York 10010, US

Employees

11-50

Social

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Financials

PRIVATE