Real-World Case Studies and Customer Success Stories with Map My Customers

Map My Customers helped National Flooring Products gain real-time visibility into field sales in just 60 days. The platform enabled... 100% field adoption, a 25% increase in logged visits, and a 15% faster response-to-close ratio. Regional managers now spend 30% less time chasing reports and more time coaching. The company reactivated 18% more dormant accounts and logs over 3,800 activities monthly. Leadership benefits from structured workflows and faster onboarding for new reps.
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Map My Customers helped McCarthy & Sons achieve 100% CRM adoption across a sales team covering all of Canada. The company needed... a CRM that reps would actually use and that leadership could leverage for data insights. With Map My Customers, reps now track activity across hundreds of veterinary clinics and build stronger sales relationships. Leadership uses the platform's data for better coaching and vendor conversations. The CRM's mapping and routing features make it easy for reps to manage large territories.
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Map My Customers helped McCarthy & Sons achieve 100% CRM adoption across a sales team covering 700 clinics per rep. The company needed... a CRM that reps would actually use and that leadership could mine for insights. Map My Customers offered mapping, routing, and activity tracking features that made reps' jobs easier. Now, McCarthy & Sons tracks rep activity, builds better sales relationships, and leverages CRM data for improved vendor conversations. The CRM supports both sales reps and managers, driving better results and exposure in the wholesale industry.
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Map My Customers helped National Flooring Products gain real-time visibility and accountability for their field sales team. The company achieved... 100% field adoption in 60 days. Logged visits increased by 25% per month, and response-to-close time improved by 15%. Regional managers now spend 30% less time on reports. The platform enabled faster onboarding, better territory management, and more new leads each month.
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McCarthy & Sons did not have a CRM system. Their sales reps covered all of Canada and managed about 700... clinics each. Kevin Dunbrack chose Map My Customers as their new CRM. The team quickly adopted the tool because it was easy to use and focused on reps' needs. Now, they have 100% rep adoption and better data for sales and vendor relationships. The CRM helps them track activity and have better sales discussions.
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Map My Customers helped American Credit Acceptance fix territory visibility gaps and slow sales processes. The platform gave reps real-time... note capture and easy-to-use tools. ACA replaced several redundant systems, cutting costs and making reps more organized. In the last year, ACA added over 10,000 new leads and closed 1,100+ new business partnerships. Rep adoption reached 82%, showing strong buy-in and improved sales results.
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Map My Customers helped American Credit Acceptance fix territory visibility gaps and slow sales processes. The platform gave reps real-time... note capture and easy-to-use tools. ACA replaced several redundant tools, cutting costs and boosting efficiency. Rep adoption hit 100%, with over 10,000 new leads and 1,100 new business partnerships in 12 months. ACA now logs an average of 19,553 activities monthly, driving strong sales results.
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Map My Customers helped American Credit Acceptance fix territory visibility gaps and slow sales processes. The platform gave reps real-time... note capture, easy-to-use tools, and custom data views. ACA replaced several tools, cut costs, and reached 100% user onboarding. In the last year, ACA added over 10,000 new leads and closed 1,100+ new business partnerships. Rep adoption rate hit 82.04%.
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FirstMate used Map My Customers to improve field sales efficiency. Their sales team switched from manual tracking to a mobile-first... platform. Reps now visit 1–2 more stores per day. Time spent on admin work dropped, boosting morale and productivity. The team can plan routes, log visits, and check store performance easily. Training and retailer engagement also improved.
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Map My Customers helped FirstMate boost field sales efficiency. The sales team now visits 1–2 more stores per day. Reps... spend less time on reports and more on customer engagement. Route planning and visit tracking improved team morale. Automated visit logging and account insights made sales conversations better. FirstMate sees Map My Customers as a long-term solution for scaling field sales.
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Map My Customers helped FirstMate, a pet food brand, improve field sales efficiency. The sales team replaced manual tracking with... automated visit logging and route optimization. Reps now visit 1–2 more stores per day and spend less time on reports. Training and retailer engagement improved. Team morale increased as administrative work decreased. The platform supports better sales conversations and stronger retailer relationships.
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Map My Customers helped Biodesix turn their lead data into something sales teams could use. The platform made it easy... to find, map, and filter leads. Sales teams could visualize and leverage data for better prospecting. This improved how they found and acted on new business opportunities. The tool helped sales reps work more efficiently in their territories.
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Map My Customers helped Jasper Engines and Transmissions build a structured sales process for outside sales. Joe McDonald, the executive... vice-president, used territory mapping and process-driven sales plans to organize reps. Each rep manages four quadrants and tracks face-to-face visits with clear goals. The company requires logging outcomes for every visit. This process helps reps stay organized and successful, even during tough times.
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Map My Customers Mileage Tracker helps McCarthy & Sons field sales teams work better. The tool tracks trips automatically and... makes reports easy. Kevin Dunbrack, chief operations officer, says the map-based CRM helps reps plan their days and be more productive. The team can see where clinics are and spend less time on the road. This makes their sales process smoother and more efficient.
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Map My Customers helps outside sales reps work faster and smarter. Joe W. says the app is amazingly efficient and... recommends it to other field sales reps. The tool makes it easy to update customer notes right after meetings. It saves time and helps manage large territories. Users find it simple to use on the go.
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Map My Customers helps outside sales teams plan and route their day using a map-based CRM. Kevin Dunbrack, Chief Operations... Officer, says his reps are more productive on the road with this tool. The app lets reps see accounts nearby and optimize their routes. It reduces time spent on planning and increases time spent with customers. The CRM makes sales visits more efficient, especially in rural areas.
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Map My Customers helped Royal Brass and Hose onboard new sales reps faster. The mapping system and tiered accounts made... it easier for new reps to learn the sales process. The tool allowed the team to prioritize accounts and automate follow-ups. This improved how the team managed and grew customer relationships. The Director of Field Sales said onboarding became much easier with Map My Customers.
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