Wholesale Case Studies and Customer Success Stories with Map My Customers
Royal Brass & Hose
- Wholesale
- Medium
Knoxville, USA
Map My Customers helped Royal Brass & Hose move 29 sales reps from spreadsheets to a mobile-first CRM. The team eliminated... manual data entry and gained real-time visibility into their sales funnel. Managers now onboard new reps instantly and focus on strategy, not fixing spreadsheets. The five-stage sales process is tracked live, with all reps working under one system. Reps now act as true salespeople, not just customer service.
Map My Customers helped McCarthy & Sons achieve 100% sales rep adoption of a CRM. Before, reps managed 700 clinics... each with no system, just inboxes and notebooks. The company needed a CRM that reps would actually use. Map My Customers offered map-based routing and a rep-first design. Now, reps track activity, build better relationships, and leadership uses data for coaching and vendor discussions. The team covers seven time zones and hundreds of clinics efficiently.
Map My Customers helped National Flooring Products gain real-time visibility into field sales in just 60 days. The platform enabled... 100% field adoption, a 25% increase in logged visits, and a 15% faster response-to-close ratio. Regional managers now spend 30% less time chasing reports and more time coaching. The company reactivated 18% more dormant accounts and logs over 3,800 activities monthly. Leadership benefits from structured workflows and faster onboarding for new reps.
Map My Customers helped McCarthy & Sons achieve 100% CRM adoption across a sales team covering all of Canada. The company needed... a CRM that reps would actually use and that leadership could leverage for data insights. With Map My Customers, reps now track activity across hundreds of veterinary clinics and build stronger sales relationships. Leadership uses the platform's data for better coaching and vendor conversations. The CRM's mapping and routing features make it easy for reps to manage large territories.
Map My Customers helped McCarthy & Sons achieve 100% CRM adoption across a sales team covering all of Canada. Each rep manages... about 700 clinics, making tracking and relationship building hard. The rep-first CRM made it easy for reps to see value and use the tool daily. Managers now use data from the CRM for better coaching and sales discussions. Vendors also benefit from clear data on product exposure and sales activity.
Map My Customers helped National Flooring Products gain real-time visibility into field sales activity. The company achieved 100% field adoption... in 60 days. Logged visits increased by 25% per month, and response-to-close time improved by 15%. Regional managers spent 30% less time on reporting. The platform enabled faster onboarding and more consistent territory coverage.
McCarthy & Sons did not have a CRM system. Their sales reps covered all of Canada and managed about 700... clinics each. Kevin Dunbrack chose Map My Customers as their new CRM. The team quickly adopted the tool because it was easy to use and focused on reps' needs. Now, they have 100% rep adoption and better data for sales and vendor relationships. The CRM helps them track activity and have better sales discussions.
Consumer Goods Case Studies and Customer Success Stories with Map My Customers
National Flooring Products
- Consumer Goods
- Medium
USA
Map My Customers helped National Flooring Products gain full visibility into field sales activity. The company achieved 100% adoption in... 60 days, with a 25% increase in logged visits per month. Managers now spend 30% less time chasing reports. The platform improved territory management and onboarding speed. Leadership and reps use real-time data to drive more visits and reactivate dormant accounts.
Map My Customers helped FirstMate's 20 field reps visit 1-2 more stores each day. Before, reps struggled with slow call... logs and inefficient territory planning. The mobile-first CRM made route planning and visit tracking easy. Reps now save time on admin work and focus more on customer engagement. Morale and productivity are up, and managers have real-time visibility into field activities.
FirstMate used Map My Customers to improve field sales efficiency. Their sales team switched from manual tracking to a mobile-first... platform. Reps now visit 1–2 more stores per day. Time spent on admin work dropped, boosting morale and productivity. The team can plan routes, log visits, and check store performance easily. Training and retailer engagement also improved.
Map My Customers helped FirstMate boost field sales efficiency. The sales team now visits 1–2 more stores per day. Reps... spend less time on reports and more on customer engagement. Route planning and visit tracking improved team morale. Automated visit logging and account insights made sales conversations better. FirstMate sees Map My Customers as a long-term solution for scaling field sales.
FirstMate used Map My Customers to improve field sales efficiency. The sales team switched from manual reporting to a mobile-first... platform. Reps now visit 1–2 more stores per day. Less time is spent on admin work, boosting morale and productivity. Training and retailer engagement improved with easier scheduling. Managers gained real-time visibility into rep activities.
Financial Services Case Studies and Customer Success Stories with Map My Customers
American Credit Acceptance
- Financial Services
- Large
Spartanburg, USA
Map My Customers helped American Credit Acceptance fix territory visibility gaps and slow sales processes. The platform gave reps real-time... note capture and easy-to-use tools. ACA replaced several redundant systems, cutting costs and making reps more organized. In the last year, ACA added over 10,000 new leads and closed 1,100+ new business partnerships. Rep adoption reached 82%, showing strong buy-in and improved sales results.
American Credit Acceptance
- Financial Services
- Large
Map My Customers helped American Credit Acceptance fix territory visibility gaps and slow sales processes. The platform gave reps real-time... note capture and easy-to-use tools. ACA replaced several redundant tools, cutting costs and boosting efficiency. Rep adoption hit 100%, with over 10,000 new leads and 1,100 new business partnerships in 12 months. ACA now logs an average of 19,553 activities monthly, driving strong sales results.
American Credit Acceptance
- Financial Services
- Large
Spartanburg, USA
Map My Customers helped American Credit Acceptance fix territory visibility gaps and slow sales processes. The platform let reps log... notes in real time and see their territories clearly. ACA replaced several tools, making work easier and cutting costs. 100% of users adopted the new system. In one year, ACA added over 10,000 new leads and closed 1,100+ new business partnerships. Rep adoption reached 82%.
Automotive Case Studies and Customer Success Stories with Map My Customers
Jasper Engines & Transmissions
- Automotive
- Large
Jasper, USA
Map My Customers helped Jasper Engines & Transmissions automate field sales planning. Before, reps spent too much time on spreadsheets... and paper logs. With the app, reps now get daily routes, quick check-ins, and easy activity tracking. 90% of reps use the tool every month. The team logs over 32,000 activities monthly and adds 491 new leads on average. Leadership gets clear insights to optimize sales performance.
Map My Customers helped American Credit Acceptance improve field sales results. ACA faced problems with territory visibility, slow system changes,... and disorganized workflows. The platform gave reps real-time note capture, easy-to-use tools, and custom team views. ACA replaced several tools, cut costs, and reached 82% rep adoption. In one year, ACA added over 10,000 new leads and closed 1,100 new business partnerships.
Design Case Studies and Customer Success Stories with Map My Customers
Thibaut Designs
- Design
- Medium
Raleigh, USA
Map My Customers helped Thibaut Designs achieve 100% CRM adoption from day one. The sales team gained more time and... accessed more accounts using the user-friendly platform. Leadership now has better visibility into customer engagement and can coach reps in real time. Features like Pin Colors, Routing Tool, and Lead Finder improved territory management and face-to-face designer meetings. Reps say the tool makes their jobs easier and boosts field sales efficiency.
Map My Customers helped Biodesix turn their lead data into something sales teams could use. The platform made it easy... to find, map, and filter leads. Sales teams could visualize and leverage data for better prospecting. This improved how they found and acted on new business opportunities. The tool helped sales reps work more efficiently in their territories.
Manufacturing Case Studies and Customer Success Stories with Map My Customers
Jasper Engines and Transmissions
- Manufacturing
Map My Customers helped Jasper Engines and Transmissions build a structured sales process for outside sales. Joe McDonald, the executive... vice-president, used territory mapping and process-driven sales plans to organize reps. Each rep manages four quadrants and tracks face-to-face visits with clear goals. The company requires logging outcomes for every visit. This process helps reps stay organized and successful, even during tough times.
Medical Devices Case Studies and Customer Success Stories with Map My Customers
Biodesix
- Medical Devices
- Medium
Boulder, USA
Map My Customers helped Biodesix connect field sales reps with real-time company data. Before, reps could not use valuable data... in the field or send insights back to HQ. The mobile-first CRM let reps see and manage accounts on a map, speeding up new rep ramp time. Biodesix tracked physician adoption, patient reach, and improved customer retention. The platform enabled better targeting, faster onboarding, and more accurate sales forecasting.
Pharmaceuticals Case Studies and Customer Success Stories with Map My Customers
McCarthy & Sons
- Pharmaceuticals
Map My Customers Mileage Tracker helps McCarthy & Sons field sales teams work better. The tool tracks trips automatically and... makes reports easy. Kevin Dunbrack, chief operations officer, says the map-based CRM helps reps plan their days and be more productive. The team can see where clinics are and spend less time on the road. This makes their sales process smoother and more efficient.
Other Industry Case Studies and Success Stories with Map My Customers
Joe W.
Map My Customers helps outside sales reps work faster and smarter. Joe W. says the app is amazingly efficient and... recommends it to other field sales reps. The tool makes it easy to update customer notes right after meetings. It saves time and helps manage large territories. Users find it simple to use on the go.
Map My Customers helped Royal Brass and Hose onboard new sales reps faster. The mapping system and tiered accounts made... it easier for new reps to learn the sales process. The tool allowed the team to prioritize accounts and automate follow-ups. This improved how the team managed and grew customer relationships. The Director of Field Sales said onboarding became much easier with Map My Customers.
Map My Customers helps outside sales teams plan and route their day using a map-based CRM. Kevin Dunbrack, Chief Operations... Officer, says his reps are more productive on the road with this tool. The app lets reps see accounts nearby and optimize their routes. It reduces time spent on planning and increases time spent with customers. The CRM makes sales visits more efficient, especially in rural areas.
