Rise.ai | manage all brand re-engagement activity Gift Cards, Loyalty Cards, Rewards and Refunds.
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Retail Case Studies and Success Stories with Rise.ai
CASE STUDY Miami Heat Store
The Miami Heat Store wanted to boost brand loyalty and revenue by connecting fans' passion with gifting. They needed a digital gift card solution that worked with their physical stores and online. Ri...se provided a seamless integration with their POS system, enabling digital and physical gift cards. This allowed the store to engage fans with gift card promotions and B2B bulk gift cards. The result was a significant increase in fan engagement and sales, with 72% spending more than the original gift card value and achieving a 13.4X average ROI.
Food & Beverages Case Studies and Success Stories with Rise.ai
CASE STUDY Bokksu
Rise.ai and Recharge helped Bokksu boost subscription box sales. Bokksu used Rise.ai gift cards with Recharge integration to let recipients buy subscriptions. In two months, customers bought over $41...,000 in gift cards. 38.9% of gift card redemptions led to upsells. 41.82% of recipients became Bokksu subscribers. This solution increased revenue and reduced refunds.
Maven Meals wanted to improve their gift card program after migrating to Shopify. They needed a solution to maintain high conversion rates and enhance the gifting experience. Rise.ai's Advanced Gift ...Card Program allowed customers to send and schedule gift cards with personalized messages. Within 30 days, Maven Meals saw a 500% increase in gift card sales and a 20% overall revenue increase. The program helped them empower customers to give more generously.
Apparel & Fashion Case Studies and Success Stories with Rise.ai
CASE STUDY Kosas Cosmetics
Kosas Cosmetics used Rise.ai's store credit solution to boost sales. They offered store credit for sample purchases, leading to a 42.4% redemption rate. This strategy generated $585K in revenue and $...384K in upsell revenue. Over 28.3K customers received store credit, encouraging repeat purchases.
Free Fly Apparel needed to migrate from Magento to Shopify Plus but faced challenges with Shopify's limited gift card system. They turned to Rise for a seamless gift card migration and management sol...ution. Rise's tools allowed Free Fly to transfer all outstanding gift cards without issues, maintaining customer trust and saving countless hours of support time. The migration was smooth, with no downtime, and enhanced customer experience, preserving revenue and brand reputation.
Dottie Couture, a women's apparel boutique, faced challenges with refund management after moving to Shopify Plus. They needed a cost-effective solution to manage store credit refunds. Rise's automate...d store credit platform helped them issue over 10,000 store credit refunds. This reduced their refund management costs by 42%. Additionally, 39.4% of customers who received store credit returned to make purchases, often spending more than their credit amount.
Roka wanted to re-engage inactive customers who had not purchased in over a year. They used Rise's bulk gift card distribution to send over 20,000 $20 gift cards with a 30-day expiration. This campai...gn generated a 514% ROI and over $226,000 in total revenue. The gift cards helped Roka win back customers and increase their sales.
Wodbottom wanted to increase their repeat customer rate, which was at 40%. They used Rise's automated Store Credit Program to reward customers with store credit instead of coupons. This program incre...ased their repeat customer rate by 33%, raising it to 53%. Customers spent beyond their initial store credit, leading to a 307% upsell. The average order value increased by 21%, resulting in a 513% ROI.
Marketing and Advertising Case Studies and Success Stories with Rise.ai
CASE STUDY Touchstone
Touchstone needed an employee recognition program for Kroger on Shopify. They used Rise's Store Credit Rewards to create digital wallets for Kroger's 469,000 employees. This allowed employees to easi...ly use store credit in a rewards store. The program reduced HR workload and increased employee satisfaction by 15%. Touchstone plans to offer this service to more clients.
Consumer Goods Case Studies and Success Stories with Rise.ai
CASE STUDY Bokksu
Bokksu used Rise.ai and Recharge integration to boost subscription sales. In 2 months, they sold over $41K in gift cards. 38.9% of gift card users bought more, and 41.82% became subscribers. Bokksu s...hares Japanese snacks globally, supporting small businesses.
Rise.ai’s Store Credit platform helped Dr. Squatch keep customers happy during the busy 2020 holiday season. The team used the Bulk Store Credit tool to issue $287K in store credit. Over 30% of recip...ients redeemed their credit. This led to more than $197K in revenue, with $111K coming from upsell. The solution made refunds easy and improved customer satisfaction.
Dr. Squatch used Rise.ai's Store Credit tool to retain customers during the 2020 holiday season. They issued $287K in store credit, with over 30% redeemed. This generated $197K in revenue, including ...$111K in upsell. The solution helped manage customer satisfaction effectively.
Gravity Blanket wanted to increase gift card sales and revenue. They used the Rise platform to offer a branded, personalized gift card with a limited-time incentive: a $249 gift card for $199. This p...romotion helped them attract new customers and expand their market. As a result, they generated over $300K in gift card sales in 30 days, which accounted for nearly 25% of their total revenue during that period.
Rise.ai Store Credit helped Kosas Cosmetics turn new shoppers into loyal customers. Kosas gave store credit equal to sample purchases, managed with Rise.ai’s automation and segmentation. The store cr...edit expired in 20 days, pushing quick repeat buys. 42.4% of customers redeemed their credit. Kosas generated $585K in revenue from the campaign and saw 2.79X upsell. Over $384K came from upsell revenue.
Only Natural Pet, a pet food and supplies company, faced a challenge when moving to Shopify as their custom rebate program couldn't transition. They partnered with Rise to implement an automated stor...e credit platform. This solution seamlessly managed rebates, reducing staff hours and increasing efficiency. As a result, the rebate program saw over 430% upsell on redeemed rebates, with customers spending more than 5 times the value of their rebates.
Restaurants Case Studies and Success Stories with Rise.ai
CASE STUDY Milk Bar
Rise.ai’s Omnichannel Store Credit platform helped Milk Bar boost online engagement and average order value. Milk Bar ran a two-week campaign: spend over $75, get $10 in store credit. Customers could... use credit online or in stores. The campaign led to a 9% increase in average order value. Over 9,000 customers received rewards, and more than 10% used their credit in the first month. Customers who used their credit spent 7.6 times more than their reward, driving over $70,000 in upsell revenue.
Milk Bar used Rise.ai's Store Credit platform to boost online sales. They ran a two-week campaign offering $10 store credit for purchases over $75. This led to a 9% increase in average order value. O...ver 9,000 customers received store credit, and 10% used it within a month. Customers who used their credit spent 7.6 times more, generating over $70,000 in upsell revenue.
