RingCentral Video Overview

RingCentral offers free online video meetings and team messaging in one app to boost team collaboration. Free video conferencing can be given to teams today.

Use Cases

Customers recommend Collaboration, Communication Management, Content Sharing, as the business use cases that they have been most satisfied with while using RingCentral Video.

Other use cases:

  • Engagement Management
  • Document Sharing
  • Workflow Management
  • Calendar Management
  • Conference Call Management
  • Training & Onboarding
  • Meeting Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Improve Efficiency are the most popular business priorities that customers and associates have achieved using RingCentral Video.

Other priorities:

  • Improve Digital And Social Presence
  • Acquire Customers
  • Increase Sales & Revenue
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Scale Best Practices
See all business priorities See less business priorities

RingCentral Video Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Video works with different mediums / channels such as Video. Chat. and Phone Calls.

RingCentral Video's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and RingCentral Video support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also RingCentral Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"After replacing our legacy phone system with RingCentral, we’ve gotten our telecom costs way down." - Vasili Ikonomidis

RingCentral Video, Intelligencebank DAM, Zapnito, Sertifi, Livestorm Webinar, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Video

Top Industries

  • Hospital & Health Care
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Video is popular in Hospital & Health Care, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

RingCentral Video Customer wins, Customer success stories, Case studies

What Are the key features of RingCentral Video for Collaboration?

What solutions does RingCentral Video provide for Communication Management?

What benefits does RingCentral Video offer for Content Sharing?

How does RingCentral Video facilitate Engagement Management?

How efficiently Does RingCentral Video manage your Document Sharing?

11 buyers and buying teams have used Cuspera to assess how well RingCentral Video solved their Webinar and Conferencing needs. Cuspera uses 1608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Vasili Ikonomidis

Chief Information Officer

NCI Information Systems

After replacing our legacy phone system with RingCentral, we’ve gotten our telecom costs way down. Testimonial By Vasili Ikonomidis
RingCentral Video testimonial

Emeka Ibekweh

Managing Director of Technology

Ascend Charter Schools

We’ve had so much success with RingCentral Video that we’re now running a test pilot with RingCentral Rooms, with the goal of equipping every classroom to let remote learners fully participate in live classes. I see this as the future of education, and I think RingCentral is going to play a big rol...e in it.

Testimonial By Emeka Ibekweh
RingCentral Video testimonial

Rommel Ragasa

VP of Admin and Business Development

Phoenix Virtual Solutions

With healthcare clients across the US, our administrative offices on two continents, and managers overseeing the work of virtual assistants around the world, there’s no way we could operate efficiently and provide outstanding client service without a global, cloud phone solution. Fortunately, we ha...ve RingCentral.

Testimonial By Rommel Ragasa
CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Vasili Ikonomidis

Chief Information Officer

NCI Information Systems

After replacing our legacy phone system with RingCentral, we’ve gotten our telecom costs way down. Testimonial By Vasili Ikonomidis
RingCentral Video testimonial

Emeka Ibekweh

Managing Director of Technology

Ascend Charter Schools

We’ve had so much success with RingCentral Video that we’re now running a test pilot with RingCentral Rooms, with the goal of equipping every classroom to let remote learners fully participate in live classes. I see this as the future of education, and I think RingCentral is going to play a big rol...e in it.

Testimonial By Emeka Ibekweh
RingCentral Video testimonial

Rommel Ragasa

VP of Admin and Business Development

Phoenix Virtual Solutions

With healthcare clients across the US, our administrative offices on two continents, and managers overseeing the work of virtual assistants around the world, there’s no way we could operate efficiently and provide outstanding client service without a global, cloud phone solution. Fortunately, we ha...ve RingCentral.

Testimonial By Rommel Ragasa
 

Chicago Cubs Call Up RingCentral as Official Cloud-Based Business Communications Partner

RingCentral has been named the official cloud-based business communications partner for the Chicago Cubs. This partnership will enhance fan engagement and employee collaboration using RingCentral's A...I-powered platform. The Cubs will leverage RingEXR for internal collaboration and RingCXR and RingSenseR for AI-driven customer service insights, integrating seamlessly with Microsoft Teams to improve fan experiences and operational efficiency.

Read more →
 

Chicago Cubs adopts RingCentral's cloud platform - Telecompaper

The Chicago Cubs have adopted RingCentral's cloud platform, marking a significant customer win for RingCentral in the sports industry.

Read more →

Hostelling Scotland - Non Profit Organization Management

RingCentral helped Hostelling Scotland move from old phone systems to a cloud-based solution. The charity had trouble with separate, outdated systems and a small IT team. With RingCentral, they now h...ave one system that is easy to manage. Staff learned it quickly and need less support. The new system is more reliable and lets people work from anywhere. The switch did not increase costs.

Read more →

Costa Express - Retail

RingCentral Contact Center helped Costa Express move its support team to remote work. The solution let agents answer calls from anywhere. Skills-based routing and IVR automation made it easier for cu...stomers to get help fast. A new phone menu option cut live agent calls by 40%. Advanced analytics let the team adjust shifts and improve wait times. Costa Express now gives better customer service and keeps finding new ways to use RingCentral.

Read more →

Tarrytown Expocare - Retail

RingSense AI from RingCentral helped Tarrytown Expocare, a large IDD pharmacy, analyze nearly 100% of Customer Success calls, up from just 1%. The team now saves 20 hours each week by not manually re...viewing calls. Implementation took only five minutes. The AI tool provides call summaries and sentiment analysis, helping the company spot trends and improve customer service. Tarrytown Expocare can now quickly identify and address medication delivery issues for care facilities across the US.

Read more →

Staughton Group - Manufacturing

RingCentral helped Staughton Group move from an old Mitel PABX to a cloud-based unified communications system. The company needed a reliable, easy-to-manage phone solution to reduce business risk and... improve efficiency. RingCentral provided a seamless upgrade with almost no downtime and fast hardware delivery. Staff now use softphones and Yealink handsets with easy directory access. The platform supports hybrid work, advanced call routing, and analytics for better workload management. Staughton Group uses RingCentral analytics to monitor support KPIs and improve production processes.

Read more →

Frequently Asked Questions(FAQ)

for RingCentral Video

What is RingCentral Video?

RingCentral Video is a Video Conferencing and Team messaging platform to book meetings, chat with teammates, and experience the platform in action. This seamless video meetings helps to build, grow, and connect the teams from anywhere.

It provides advanced meeting inights which includes meeting summaries, topics, video highlight reels, keywords, and video transcription with speaker identification. It supports presentation modes following every movement of presentation and keeping everyone on the same page with screen sharing along with the features like whiteboard, breakout rooms, team huddle and dynamic end-to-end encryption.

Some of its features include free online video meetings, secure, high-quality HD video and audio, group chats with teammates and clients, file sharing and task management tools, boosting team collaboration and productivity, secure conversation and more.

What is RingCentral Video used for?

RingCentral Video is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Improve Efficiency by Collaboration, Communication Management and Content Sharing .

What are the top features of RingCentral Video?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of RingCentral Video.

Who uses RingCentral Video?

RingCentral Video is used by Hospital & Health Care, Marketing And Advertising and Consumer Services among other industries.

What are RingCentral Video alternatives?

Intelligencebank DAM, Zapnito, Sertifi and Livestorm Webinar are popular alternatives for RingCentral Video.

Where is RingCentral Video located?

RingCentral Video is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Video for collaboration and communication management

RingCentral Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5

Read Reviews (7)
Analytics

4.21/5

Read Reviews (17)
Custom Reports

4.19/5

Read Reviews (101)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5

Read Reviews (7)
Analytics

4.21/5

Read Reviews (17)
Custom Reports

4.19/5

Read Reviews (101)

Software Failure Risk Guidance

?

for RingCentral Video

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Video

RingCentral, Inc. News

Product

RingCentral Pushes UCaaSCCaaS Convergence with Customer Engagement Bundle

RingCentral has launched a new "Customer Engagement Bundle" for its RingEX platform, emphasizing the convergence of UCaaS and CCaaS. This bundle integrates calling and collaboration tools with customer engagement features like advanced queue management and a shared SMS inbox. The initiative aims to provide a "lightweight contact center" experience, catering to organizations that require robust customer engagement without the complexity of full-scale contact centers.

Product

RingCentral Announces New Customer Engagement Bundle for RingEX

RingCentral has launched a new Customer Engagement Bundle for its RingEX platform, integrating unified communications and contact center features. The bundle includes intelligent call queue management, shared SMS inbox, and real-time analytics, aiming to enhance customer interactions without the complexity of a full-scale contact center. General availability is expected in early 2026.

Product

RingCentral (RNG) Launches RingWEM to Enhance Workforce Manageme - GuruFocus

RingCentral has launched RingWEM, a new solution enhancing its cloud contact center capabilities. Developed from the acquisition of CommunityWFM, RingWEM aims to improve agent performance, customer satisfaction, and operational efficiency through AI-driven insights. This launch strengthens RingCentral's position in the cloud communications space by expanding its product offerings.

Product

RingCentral Unveils RingWEM - an AI Powered Workforce Engagement Management Suite

RingCentral has launched RingWEM, an AI-powered workforce engagement management suite. This new solution enhances RingCentral's cloud contact center, RingCX, by integrating capabilities from its recent acquisition of CommunityWFM. The suite aims to improve agent performance, customer satisfaction, and operational efficiencies through AI-driven insights.

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO