Product Business Settings

RingCentral Video is popular in Hospital & Health Care, Marketing And Advertising, and Consumer Services industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Security
Data Management Platform
Marketing Automation
Digital Signature

RingCentral Video Product Overview

RingCentral offers free online video meetings and team messaging in one app to boost team collaboration. Free video conferencing can be given to teams today.

How satisfied the customers are with RingCentral Video use-cases

Reviews

"The feedback from our team for RingCentral has already been hugely positive. There’s a sense of relief that we’ve now moved from the clunkiness of an on-premise system to a next-generation cloud communications solution. Updates that used to take us ...hours to complete previously can now be done in a matter of minutes with RingCentral." - Brad Candy
"After replacing our legacy phone system with RingCentral, we’ve gotten our telecom costs way down." - Vasili Ikonomidis

RingCentral Video Customer Insights, Testimonials and Case Studies

What solutions does RingCentral Video provide for Collaboration?

What solutions does RingCentral Video provide for Communication Management?

Why is RingCentral Video the best choice for Content Sharing?

How can RingCentral Video optimize your Engagement Management Workflow?

Why is RingCentral Video the best choice for Document Sharing?

What is RingCentral Video?

RingCentral Video is a Video Conferencing and Team messaging platform to book meetings, chat with teammates, and experience the platform in action. This seamless video meetings helps to build, grow, and connect the teams from anywhere.

It provides advanced meeting inights which includes meeting summaries, topics, video highlight reels, keywords, and video transcription with speaker identification. It supports presentation modes following every movement of presentation and keeping everyone on the same page with screen sharing along with the features like whiteboard, breakout rooms, team huddle and dynamic end-to-end encryption.

Some of its features include free online video meetings, secure, high-quality HD video and audio, group chats with teammates and clients, file sharing and task management tools, boosting team collaboration and productivity, secure conversation and more.

What is RingCentral Video used for?

RingCentral Video is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Improve Efficiency by Collaboration, Communication Management and Content Sharing .

What are the top features of RingCentral Video?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of RingCentral Video.

Who uses RingCentral Video?

RingCentral Video is used by Hospital & Health Care, Marketing And Advertising and Consumer Services among other industries.

What are RingCentral Video alternatives?

Intelligencebank DAM, Demio, BigMarker Webinars and Zapnito are popular alternatives for RingCentral Video.

Where is RingCentral Video located?

RingCentral Video is headquartered at 20 Davis Drive Belmont, CA 94002, USA.

11 buyers and buying teams have used Cuspera to assess how well RingCentral Video solved their Webinar and Conferencing needs. Cuspera uses 1608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Brad Candy

Technical Operations Manager

Lush Cosmetics

The feedback from our team for RingCentral has already been hugely positive. There’s a sense of relief that we’ve now moved from the clunkiness of an on-premise system to a next-generation cloud communications solution. Updates that used to take us hours to complete previously can now be done in a ...matter of minutes with RingCentral.

Testimonial By Brad Candy
RingCentral Video testimonial

Vasili Ikonomidis

Chief Information Officer

NCI Information Systems

After replacing our legacy phone system with RingCentral, we’ve gotten our telecom costs way down. Testimonial By Vasili Ikonomidis
RingCentral Video testimonial

Rommel Ragasa

VP of Admin and Business Development

Phoenix Virtual Solutions

With healthcare clients across the US, our administrative offices on two continents, and managers overseeing the work of virtual assistants around the world, there’s no way we could operate efficiently and provide outstanding client service without a global, cloud phone solution. Fortunately, we ha...ve RingCentral.

Testimonial By Rommel Ragasa
CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Brad Candy

Technical Operations Manager

Lush Cosmetics

The feedback from our team for RingCentral has already been hugely positive. There’s a sense of relief that we’ve now moved from the clunkiness of an on-premise system to a next-generation cloud communications solution. Updates that used to take us hours to complete previously can now be done in a ...matter of minutes with RingCentral.

Testimonial By Brad Candy
RingCentral Video testimonial

Vasili Ikonomidis

Chief Information Officer

NCI Information Systems

After replacing our legacy phone system with RingCentral, we’ve gotten our telecom costs way down. Testimonial By Vasili Ikonomidis
RingCentral Video testimonial

Rommel Ragasa

VP of Admin and Business Development

Phoenix Virtual Solutions

With healthcare clients across the US, our administrative offices on two continents, and managers overseeing the work of virtual assistants around the world, there’s no way we could operate efficiently and provide outstanding client service without a global, cloud phone solution. Fortunately, we ha...ve RingCentral.

Testimonial By Rommel Ragasa
 

Key voice AI use cases across top industries

RingCentral's voice AI agents are transforming customer interactions across industries by enhancing call handling efficiency and reducing operational bottlenecks. In healthcare, real estate, recruiti...ng, and insurance, these AI solutions streamline processes, improve responsiveness, and ensure urgent calls lead to immediate action. Success stories include Axis Integrated Mental Health and Integral Recruiting Services, which achieved significant operational improvements and revenue growth by deploying RingCentral's AI Receptionist.

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Chicago Cubs Call Up RingCentral as Official Cloud-Based Business Communications Partner

RingCentral has been named the official cloud-based business communications partner for the Chicago Cubs. This partnership will enhance fan engagement and employee collaboration using RingCentral's A...I-powered platform. The Cubs will leverage RingEXR for internal collaboration and RingCXR and RingSenseR for AI-driven customer service insights, integrating seamlessly with Microsoft Teams to improve fan experiences and operational efficiency.

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Chicago Cubs adopts RingCentral's cloud platform - Telecompaper

The Chicago Cubs have adopted RingCentral's cloud platform, marking a significant customer win for RingCentral in the sports industry.

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Mastech Digital - Professional Services

Mastech Digital needed a global telecom solution to meet regulatory compliance and improve call quality. They chose RingCentral's RingEX for its global capabilities. The implementation was quick, tak...ing less than 90 days globally and 10 days in India. After switching, they saw a 30% reduction in dropped calls and a 50% cost savings in India. The ease of deployment and ability to self-provision phone numbers were key benefits.

Read on →

Easton Dermatology Associates - Hospital & Health Care

RingCX helped Easton Dermatology Associates fix their phone system problems. The old system caused chaos and long hold times. With RingCX, 97% of 7,000 monthly calls are answered in 2 minutes. Patien...t survey scores for ease of scheduling by phone improved by 400%. Managers save 25% of their time using the Supervisor Dashboard. The team now has better call handling and almost no abandoned calls.

Read on →

QBANK - Financial Services

RingCentral unified communications and contact centre helped QBANK improve service for its 25,000 members. The bank faced problems with call recording, reporting, and remote work using previous syste...ms. RingCentral provided a cloud-based solution with high availability, better data, and compliance with APRA rules. The new system allowed in-house management, quick setup, and custom templates for departments. QBANK saw faster issue resolution, better customer interaction visibility, and cost-effective access to features.

Read on →
lightning

Peers used RingCentral Video for collaboration and communication management

RingCentral Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5

Read Reviews (7)
Analytics

4.21/5

Read Reviews (17)
Custom Reports

4.19/5

Read Reviews (101)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5

Read Reviews (7)
Analytics

4.21/5

Read Reviews (17)
Custom Reports

4.19/5

Read Reviews (101)

Software Failure Risk Guidance

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for RingCentral Video

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Video

RingCentral, Inc. News

Product
 

RingCentral AIR Pro automates CX with agentic agents

RingCentral launched AI Representative Pro (AIR Pro), an advanced omnichannel voice platform, at Enterprise Connect. AIR Pro automates customer interactions using agentic AI, allowing AI agents to handle multi-step tasks without human intervention. It features a no-code agent builder, multilingual support, and integrations with over 100 enterprise systems. AIR Pro supports vertical use cases, starting with healthcare, and is part of RingCentral's three-agent suite, enhancing customer experience through automation.

Partnership
 

Spectrum and RingCentral Expand Partnership to Launch AI Contact Center

Spectrum and RingCentral have expanded their partnership to introduce RingCentral's AI-first omnichannel contact center, RingCX, and AI Conversation Expert to Spectrum Business customers. This collaboration enhances the Unified Customer Experience with RingCentral portfolio, integrating advanced communication solutions for mid-sized and large businesses over Spectrum's managed network.

Partnership
 

Spectrum And Ringcentral Expand Partnership With Ai Contact Center And Conversation Intelligence

RingCentral and Charter Communications have expanded their partnership to offer RingCentral's AI-driven solutions, RingCX and AI Conversation Expert, to Spectrum Business customers. These solutions aim to enhance customer engagement and provide actionable business insights by integrating communication channels and AI-driven analytics. The offerings will be showcased at HIMSS 2026 and Enterprise Connect, with nationwide availability expected in late March.

Partnership
 

Spectrum and RingCentral Enhance Customer Experience with UCX

Spectrum and RingCentral have expanded their partnership to introduce RingCX and ACE to Spectrum Business customers. This collaboration leverages AI technology to enhance customer interaction quality and drive business growth. The integrated UCX solution provides a unified cloud platform, improving service performance and decision-making across industries like healthcare and finance. The rollout is set for March, showcasing at HIMSS 2026 and Enterprise Connect.

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO