RingCentral Video Overview

RingCentral offers free online video meetings and team messaging in one app to boost team collaboration. Free video conferencing can be given to teams today.

Use Cases

Customers recommend Collaboration, Communication Management, Content Sharing, as the business use cases that they have been most satisfied with while using RingCentral Video.

Other use cases:

  • Engagement Management
  • Document Sharing
  • Workflow Management
  • Calendar Management
  • Conference Call Management
  • Training & Onboarding
  • Meeting Management
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Business Priorities

Improve Internal Communications and Improve Efficiency are the most popular business priorities that customers and associates have achieved using RingCentral Video.

Other priorities:

  • Improve Digital And Social Presence
  • Acquire Customers
  • Increase Sales & Revenue
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Scale Best Practices
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RingCentral Video Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Video works with different mediums / channels such as Video. Chat. and Phone Calls.

RingCentral Video's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and RingCentral Video support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also RingCentral Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"With healthcare clients across the US, our administrative offices on two continents, and managers overseeing the work of virtual assistants around the world, there’s no way we could operate efficiently and provide outstanding client service without ...a global, cloud phone solution. Fortunately, we have RingCentral." - Rommel Ragasa

RingCentral Video, Intelligencebank DAM, Demio, BigMarker Webinars, Zapnito, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Video

Top Industries

  • Hospital & Health Care
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Video is popular in Hospital & Health Care, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on RingCentral Video Use Cases

How efficiently Does RingCentral Video manage your Collaboration?

What Are the key features of RingCentral Video for Communication Management?

How efficiently Does RingCentral Video manage your Content Sharing?

How efficiently Does RingCentral Video manage your Engagement Management?

How does RingCentral Video address your Document Sharing Challenges?

36+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well RingCentral Video solved their Webinar and Conferencing needs. Cuspera uses 1608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Rommel Ragasa

VP of Admin and Business Development

Phoenix Virtual Solutions
With healthcare clients across the US, our administrative offices on two continents, and managers overseeing the work of virtual assistants around the world, there’s no way we could operate efficiently and provide outstanding client service without a global, cloud phone solution. Fortunately, we ha...ve RingCentral.

Testimonial By Rommel Ragasa
RingCentral Video testimonial

Aaron Bennett

CIO

San Francisco Symphony
With RingCentral, we’ve been able to shift to an all-digital format so that we can connect with audiences virtually during this challenging time. Particularly for the holidays, which is usually a social and cheerful time of year, RingCentral is allowing us to plan and execute events that bring the ...spirit of the holidays to our audiences.

Testimonial By Aaron Bennett
RingCentral Video testimonial

Elliot Hamby

Network Manager

Envera Systems
Because RingCentral Video works anywhere, we can have a field tech on their mobile phone at one of our neighborhoods, sharing a live video of an access panel or security camera. It’s like a real-time troubleshooting session, and it definitely helps us solve problems faster. Testimonial By Elliot Hamby
CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Rommel Ragasa

VP of Admin and Business Development

Phoenix Virtual Solutions
With healthcare clients across the US, our administrative offices on two continents, and managers overseeing the work of virtual assistants around the world, there’s no way we could operate efficiently and provide outstanding client service without a global, cloud phone solution. Fortunately, we ha...ve RingCentral.

Testimonial By Rommel Ragasa
RingCentral Video testimonial

Aaron Bennett

CIO

San Francisco Symphony
With RingCentral, we’ve been able to shift to an all-digital format so that we can connect with audiences virtually during this challenging time. Particularly for the holidays, which is usually a social and cheerful time of year, RingCentral is allowing us to plan and execute events that bring the ...spirit of the holidays to our audiences.

Testimonial By Aaron Bennett
RingCentral Video testimonial

Elliot Hamby

Network Manager

Envera Systems
Because RingCentral Video works anywhere, we can have a field tech on their mobile phone at one of our neighborhoods, sharing a live video of an access panel or security camera. It’s like a real-time troubleshooting session, and it definitely helps us solve problems faster. Testimonial By Elliot Hamby

Case Studies

Transportation/Trucking/Railroad

CASE STUDY Ryder Systems

RingCentral helped Ryder Systems modernize its communications by moving from old PBX systems to a cloud-based solution. Ryder wanted to improve customer experience and cut telecom costs. With RingCen...tral, Ryder eliminated the need for on-premise PBX hardware and reduced maintenance expenses. The company rolled out RingCentral to over 200 locations in six weeks, handling 30,000 calls a month with zero phone-related failures. Staff now use mobile apps to serve customers better and close more deals.

Read more →
Professional Training & Coaching

CASE STUDY SPM Services

RingCX helped SPM Services improve client experience and save time. The company faced frequent call drops and poor reporting with its old contact center. After switching to RingCX, SPM Services saw a... 120% increase in call load with no dropped calls. The solution was fully implemented in three weeks. Supervisors now use real-time monitoring and detailed reports to improve operations. Agents find the system easier and more efficient, helping the company meet its goals.

Read more →
Transportation/Trucking/Railroad

CASE STUDY Truck Site

RingEX from RingCentral helped Truck Site improve efficiency by 200%. The company faced call disruptions and lacked Salesforce integration with their old phone system. With RingEX, sales reps can cal...l leads with one click and send real-time info via SMS. The team can switch devices during calls and record every call for training. Customer satisfaction scores doubled. Inventory details and quotes are now delivered in under a minute using RingCentral’s Salesforce integration.

Read more →
Professional Training & Coaching

CASE STUDY The Office Gurus

RingCentral Engage Voice helped The Office Gurus improve call center efficiency and caller experience. They used the platform to quickly set up outsourced teams and meet strict SLAs for clients. With... RingCX, they added omnichannel support, managing all digital channels in one place. The Office Gurus reduced cost per lead for a client by 55.7%, saving $3.2 million annually and increasing qualified leads by 34%. The solution made it easy to implement and scale support operations.

Read more →
Non-Profit Organization Management

CASE STUDY Scratch Foundation

RingCentral Events helped Scratch Foundation host virtual conferences for a global audience. The platform integrated with their AI-powered translation tool, supporting attendees in over 100 countries.... The 2024 Scratch Conference featured 80 presenters and 1,300 participants. Scratch Foundation used features like Expo Booths, Panels, and Breakout Rooms to create engaging experiences. The team praised RingCentral Events for its flexibility, easy integration, and strong customer support.

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Hospital & Health Care

CASE STUDY The Doctor

RingEX helped The Doctor, a Los Angeles healthcare practice, cut telecom costs by 67%. The team unified communications, replacing multiple apps with one platform. Staff now coordinate care more effic...iently, boosting overall efficiency by 30%. The solution supports remote and in-office staff, improving patient experience. The Doctor now recommends RingEX to partners and vendors.

Read more →

Frequently Asked Questions(FAQ)

for RingCentral Video

What is RingCentral Video?

RingCentral Video is a Video Conferencing and Team messaging platform to book meetings, chat with teammates, and experience the platform in action. This seamless video meetings helps to build, grow, and connect the teams from anywhere.

It provides advanced meeting inights which includes meeting summaries, topics, video highlight reels, keywords, and video transcription with speaker identification. It supports presentation modes following every movement of presentation and keeping everyone on the same page with screen sharing along with the features like whiteboard, breakout rooms, team huddle and dynamic end-to-end encryption.

Some of its features include free online video meetings, secure, high-quality HD video and audio, group chats with teammates and clients, file sharing and task management tools, boosting team collaboration and productivity, secure conversation and more.

What is RingCentral Video used for?

RingCentral Video is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Improve Efficiency by Collaboration, Communication Management and Content Sharing .

What are the top features of RingCentral Video?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of RingCentral Video.

Who uses RingCentral Video?

RingCentral Video is used by Hospital & Health Care, Marketing And Advertising and Consumer Services among other industries.

What are RingCentral Video alternatives?

Intelligencebank DAM, Demio, BigMarker Webinars and Zapnito are popular alternatives for RingCentral Video.

Where is RingCentral Video located?

RingCentral Video is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Video for collaboration and communication management

RingCentral Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (7)
Analytics

4.21/5 ★

Read Reviews (17)
Custom Reports

4.19/5 ★

Read Reviews (101)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (7)
Analytics

4.21/5 ★

Read Reviews (17)
Custom Reports

4.19/5 ★

Read Reviews (101)

Software Failure Risk Guidance

?

for RingCentral Video

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Video

RingCentral, Inc. News

Product

RingCentral Announces General Availability of AI Receptionist (AIR) - Yahoo Finance

RingCentral has launched the general availability of AI Receptionist (AIR), an AI-powered phone agent that uses generative AI to handle customer calls, answer questions, and transfer callers based on context. Over 2,000 organizations already use AIR. Key features include instant activation, customizable greetings, automated responses, spam call blocking, and intelligent call routing. AIR aims to streamline business communications and enhance customer engagement.

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Product

Extend your events, amplify your brand: RingCentral Events Content Hub

RingCentral has introduced the Events Content Hub, a new feature within RingCentral Events. This solution enables organizations to extend the reach of their virtual and hybrid events, amplify brand presence, and engage audiences with branded, on-demand event content. The Events Content Hub supports enterprises and small businesses seeking to maximize event ROI and audience engagement through centralized content management.

Read more →
Product

Fueling CX-Driven ROI: RingCentral RingCX now available in AWS marketplace

RingCentral has made its AI-powered omnichannel contact center solution, RingCX, available on the AWS marketplace. This move enables businesses to deploy RingCX more easily within their existing AWS environments, accelerating cloud contact center adoption and enhancing customer experience management across multiple digital channels.

Read more →
Product

CallRail Announces Integration With RingCentral for Small Businesses - CMS Wire

CallRail has launched a new integration with RingCentral, enabling small businesses to connect CallRails call tracking and analytics platform with RingCentrals cloud communications solution. This integration streamlines call data management, enhances customer experience workflows, and supports unified communications for small business users.

Read more →

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Company Website

https://www.ringcentral.com/

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO