RingCentral Video Overview

RingCentral offers free online video meetings and team messaging in one app to boost team collaboration. Free video conferencing can be given to teams today.

Use Cases

Customers recommend Collaboration, Communication Management, Content Sharing, as the business use cases that they have been most satisfied with while using RingCentral Video.

Other use cases:

  • Engagement Management
  • Document Sharing
  • Workflow Management
  • Calendar Management
  • Conference Call Management
  • Training & Onboarding
  • Meeting Management
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Business Priorities

Improve Internal Communications and Improve Efficiency are the most popular business priorities that customers and associates have achieved using RingCentral Video.

Other priorities:

  • Improve Digital And Social Presence
  • Acquire Customers
  • Increase Sales & Revenue
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Scale Best Practices
See all business priorities See less business priorities

RingCentral Video Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Video works with different mediums / channels such as Video. Chat. and Phone Calls.

RingCentral Video's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and RingCentral Video support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also RingCentral Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"Having RingCentral Video actually brought us closer as a company during the pandemic, even though most of the team spent a lot of the year working remotely. That’s just one reason I say RingCentral was the best decision we made in 2020." - Cody Broderick

RingCentral Video, Intelligencebank DAM, Demio, BigMarker Webinars, Zapnito, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Video

Top Industries

  • Hospital & Health Care
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Video is popular in Hospital & Health Care, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

RingCentral Video Customer wins, Customer success stories, Case studies

What makes RingCentral Video ideal for Collaboration?

What Are the key features of RingCentral Video for Communication Management?

How does RingCentral Video address your Content Sharing Challenges?

How can RingCentral Video enhance your Engagement Management process?

How efficiently Does RingCentral Video manage your Document Sharing?

11 buyers and buying teams have used Cuspera to assess how well RingCentral Video solved their Webinar and Conferencing needs. Cuspera uses 1608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Cody Broderick

Founder & CEO

inWhatLanguage

Having RingCentral Video actually brought us closer as a company during the pandemic, even though most of the team spent a lot of the year working remotely. That’s just one reason I say RingCentral was the best decision we made in 2020. Testimonial By Cody Broderick
RingCentral Video testimonial

Emeka Ibekweh

Managing Director of Technology

Ascend Charter Schools

We’ve had so much success with RingCentral Video that we’re now running a test pilot with RingCentral Rooms, with the goal of equipping every classroom to let remote learners fully participate in live classes. I see this as the future of education, and I think RingCentral is going to play a big rol...e in it.

Testimonial By Emeka Ibekweh
RingCentral Video testimonial

Aaron Bennett

CIO

San Francisco Symphony

With RingCentral, we’ve been able to shift to an all-digital format so that we can connect with audiences virtually during this challenging time. Particularly for the holidays, which is usually a social and cheerful time of year, RingCentral is allowing us to plan and execute events that bring the ...spirit of the holidays to our audiences.

Testimonial By Aaron Bennett
CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Cody Broderick

Founder & CEO

inWhatLanguage

Having RingCentral Video actually brought us closer as a company during the pandemic, even though most of the team spent a lot of the year working remotely. That’s just one reason I say RingCentral was the best decision we made in 2020. Testimonial By Cody Broderick
RingCentral Video testimonial

Emeka Ibekweh

Managing Director of Technology

Ascend Charter Schools

We’ve had so much success with RingCentral Video that we’re now running a test pilot with RingCentral Rooms, with the goal of equipping every classroom to let remote learners fully participate in live classes. I see this as the future of education, and I think RingCentral is going to play a big rol...e in it.

Testimonial By Emeka Ibekweh
RingCentral Video testimonial

Aaron Bennett

CIO

San Francisco Symphony

With RingCentral, we’ve been able to shift to an all-digital format so that we can connect with audiences virtually during this challenging time. Particularly for the holidays, which is usually a social and cheerful time of year, RingCentral is allowing us to plan and execute events that bring the ...spirit of the holidays to our audiences.

Testimonial By Aaron Bennett
 

Key voice AI use cases across top industries

RingCentral's voice AI agents are transforming customer interactions across industries by enhancing call handling efficiency and reducing operational bottlenecks. In healthcare, real estate, recruiti...ng, and insurance, these AI solutions streamline processes, improve responsiveness, and ensure urgent calls lead to immediate action. Success stories include Axis Integrated Mental Health and Integral Recruiting Services, which achieved significant operational improvements and revenue growth by deploying RingCentral's AI Receptionist.

 

Chicago Cubs Call Up RingCentral as Official Cloud-Based Business Communications Partner

RingCentral has been named the official cloud-based business communications partner for the Chicago Cubs. This partnership will enhance fan engagement and employee collaboration using RingCentral's A...I-powered platform. The Cubs will leverage RingEXR for internal collaboration and RingCXR and RingSenseR for AI-driven customer service insights, integrating seamlessly with Microsoft Teams to improve fan experiences and operational efficiency.

 

Chicago Cubs adopts RingCentral's cloud platform - Telecompaper

The Chicago Cubs have adopted RingCentral's cloud platform, marking a significant customer win for RingCentral in the sports industry.

Mastech Digital - Professional Services

Mastech Digital needed a global telecom solution to meet regulatory compliance and improve call quality. They chose RingCentral's RingEX for its global capabilities. The implementation was quick, tak...ing less than 90 days globally and 10 days in India. After switching, they saw a 30% reduction in dropped calls and a 50% cost savings in India. The ease of deployment and ability to self-provision phone numbers were key benefits.

Easton Dermatology Associates - Hospital & Health Care

RingCX helped Easton Dermatology Associates fix their phone system problems. The old system caused chaos and long hold times. With RingCX, 97% of 7,000 monthly calls are answered in 2 minutes. Patien...t survey scores for ease of scheduling by phone improved by 400%. Managers save 25% of their time using the Supervisor Dashboard. The team now has better call handling and almost no abandoned calls.

QBANK - Financial Services

RingCentral unified communications and contact centre helped QBANK improve service for its 25,000 members. The bank faced problems with call recording, reporting, and remote work using previous syste...ms. RingCentral provided a cloud-based solution with high availability, better data, and compliance with APRA rules. The new system allowed in-house management, quick setup, and custom templates for departments. QBANK saw faster issue resolution, better customer interaction visibility, and cost-effective access to features.

Frequently Asked Questions(FAQ)

for RingCentral Video

What is RingCentral Video?

RingCentral Video is a Video Conferencing and Team messaging platform to book meetings, chat with teammates, and experience the platform in action. This seamless video meetings helps to build, grow, and connect the teams from anywhere.

It provides advanced meeting inights which includes meeting summaries, topics, video highlight reels, keywords, and video transcription with speaker identification. It supports presentation modes following every movement of presentation and keeping everyone on the same page with screen sharing along with the features like whiteboard, breakout rooms, team huddle and dynamic end-to-end encryption.

Some of its features include free online video meetings, secure, high-quality HD video and audio, group chats with teammates and clients, file sharing and task management tools, boosting team collaboration and productivity, secure conversation and more.

What is RingCentral Video used for?

RingCentral Video is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Improve Efficiency by Collaboration, Communication Management and Content Sharing .

What are the top features of RingCentral Video?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of RingCentral Video.

Who uses RingCentral Video?

RingCentral Video is used by Hospital & Health Care, Marketing And Advertising and Consumer Services among other industries.

What are RingCentral Video alternatives?

Intelligencebank DAM, Demio, BigMarker Webinars and Zapnito are popular alternatives for RingCentral Video.

Where is RingCentral Video located?

RingCentral Video is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Video for collaboration and communication management

RingCentral Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (7)
Analytics

4.21/5 ★

Read Reviews (17)
Custom Reports

4.19/5 ★

Read Reviews (101)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (7)
Analytics

4.21/5 ★

Read Reviews (17)
Custom Reports

4.19/5 ★

Read Reviews (101)

Software Failure Risk Guidance

?

for RingCentral Video

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Video

RingCentral, Inc. News

Product

RingCentral AIR Pro automates CX with agentic agents

RingCentral launched AI Representative Pro (AIR Pro), an advanced omnichannel voice platform, at Enterprise Connect. AIR Pro automates customer interactions using agentic AI, allowing AI agents to handle multi-step tasks without human intervention. It features a no-code agent builder, multilingual support, and integrations with over 100 enterprise systems. AIR Pro supports vertical use cases, starting with healthcare, and is part of RingCentral's three-agent suite, enhancing customer experience through automation.

Partnership

Spectrum and RingCentral Expand Partnership to Launch AI Contact Center

Spectrum and RingCentral have expanded their partnership to introduce RingCentral's AI-first omnichannel contact center, RingCX, and AI Conversation Expert to Spectrum Business customers. This collaboration enhances the Unified Customer Experience with RingCentral portfolio, integrating advanced communication solutions for mid-sized and large businesses over Spectrum's managed network.

Partnership

Spectrum And Ringcentral Expand Partnership With Ai Contact Center And Conversation Intelligence

RingCentral and Charter Communications have expanded their partnership to offer RingCentral's AI-driven solutions, RingCX and AI Conversation Expert, to Spectrum Business customers. These solutions aim to enhance customer engagement and provide actionable business insights by integrating communication channels and AI-driven analytics. The offerings will be showcased at HIMSS 2026 and Enterprise Connect, with nationwide availability expected in late March.

Partnership

Spectrum and RingCentral Enhance Customer Experience with UCX

Spectrum and RingCentral have expanded their partnership to introduce RingCX and ACE to Spectrum Business customers. This collaboration leverages AI technology to enhance customer interaction quality and drive business growth. The integrated UCX solution provides a unified cloud platform, improving service performance and decision-making across industries like healthcare and finance. The rollout is set for March, showcasing at HIMSS 2026 and Enterprise Connect.

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO