RingCentral Video Overview

RingCentral offers free online video meetings and team messaging in one app to boost team collaboration. Free video conferencing can be given to teams today.

Use Cases

Customers recommend Collaboration, Communication Management, Content Sharing, as the business use cases that they have been most satisfied with while using RingCentral Video.

Other use cases:

  • Engagement Management
  • Document Sharing
  • Workflow Management
  • Calendar Management
  • Conference Call Management
  • Training & Onboarding
  • Meeting Management
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Business Priorities

Improve Internal Communications and Improve Efficiency are the most popular business priorities that customers and associates have achieved using RingCentral Video.

Other priorities:

  • Improve Digital And Social Presence
  • Acquire Customers
  • Increase Sales & Revenue
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Scale Best Practices
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RingCentral Video Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Video works with different mediums / channels such as Video. Chat. and Phone Calls.

RingCentral Video's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and RingCentral Video support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also RingCentral Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"We use RingCentral Video so often and for so many types of meetings that I’d say it’s helped every aspect of our operations—sales, team collaboration, IT support, training new-hires, you name it." - Nickolas Carter

Peer review evidence (same sources as the product rating summary)

"...And then we rolled out yet another app for video conferencing...." Case Study inWhatLanguage
"...For a more advanced communication and management software, see our article about a Ringcentral Glip alternative. ..." Best Free Workflow Apps You ll Want To Check Out
"...When we have a lot of calls coming in, it's important that the team be able to communicate quickly and easily (including sharing links, files, and screenshots) and transfer calls seamlessly when necessary...." Peer review by Mary Kate M, Member Experience Specialist

RingCentral Video, Intelligencebank DAM, Zapnito, Sertifi, Livestorm Webinar, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Video

Top Industries

  • Hospital & Health Care
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Video is popular in Hospital & Health Care, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

RingCentral Video Customer wins, Customer success stories, Case studies

What Are the key features of RingCentral Video for Collaboration?

What makes RingCentral Video ideal for Communication Management?

How can RingCentral Video enhance your Content Sharing process?

How does RingCentral Video address your Engagement Management Challenges?

How does RingCentral Video facilitate Document Sharing?

11 buyers and buying teams have used Cuspera to assess how well RingCentral Video solved their Webinar and Conferencing needs. Cuspera uses 1608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Nickolas Carter

Director of IT

Logical Position

We use RingCentral Video so often and for so many types of meetings that I’d say it’s helped every aspect of our operations—sales, team collaboration, IT support, training new-hires, you name it. Testimonial By Nickolas Carter
RingCentral Video testimonial

Rommel Ragasa

VP of Admin and Business Development

Phoenix Virtual Solutions

With healthcare clients across the US, our administrative offices on two continents, and managers overseeing the work of virtual assistants around the world, there’s no way we could operate efficiently and provide outstanding client service without a global, cloud phone solution. Fortunately, we ha...ve RingCentral.

Testimonial By Rommel Ragasa
RingCentral Video testimonial

Cody Broderick

Founder & CEO

inWhatLanguage

Having RingCentral Video actually brought us closer as a company during the pandemic, even though most of the team spent a lot of the year working remotely. That’s just one reason I say RingCentral was the best decision we made in 2020. Testimonial By Cody Broderick
CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Nickolas Carter

Director of IT

Logical Position

We use RingCentral Video so often and for so many types of meetings that I’d say it’s helped every aspect of our operations—sales, team collaboration, IT support, training new-hires, you name it. Testimonial By Nickolas Carter
RingCentral Video testimonial

Rommel Ragasa

VP of Admin and Business Development

Phoenix Virtual Solutions

With healthcare clients across the US, our administrative offices on two continents, and managers overseeing the work of virtual assistants around the world, there’s no way we could operate efficiently and provide outstanding client service without a global, cloud phone solution. Fortunately, we ha...ve RingCentral.

Testimonial By Rommel Ragasa
RingCentral Video testimonial

Cody Broderick

Founder & CEO

inWhatLanguage

Having RingCentral Video actually brought us closer as a company during the pandemic, even though most of the team spent a lot of the year working remotely. That’s just one reason I say RingCentral was the best decision we made in 2020. Testimonial By Cody Broderick
 

How New RingCX Partnerships With Cox and Spectrum Could Shape RingCentral's (RNG ...

RingCentral's RingCX platform has been integrated into Cox Business and Spectrum Business contact center offerings, enhancing its AI-powered capabilities. This partnership strengthens RingCentral's p...osition in the contact center market, potentially increasing product adoption and stickiness among service providers and end users.

Read on →
 

Key voice AI use cases across top industries

RingCentral's voice AI agents are transforming customer interactions across industries by enhancing call handling efficiency and reducing operational bottlenecks. In healthcare, real estate, recruiti...ng, and insurance, these AI solutions streamline processes, improve responsiveness, and ensure urgent calls lead to immediate action. Success stories include Axis Integrated Mental Health and Integral Recruiting Services, which achieved significant operational improvements and revenue growth by deploying RingCentral's AI Receptionist.

Read on →
 

Chicago Cubs Call Up RingCentral as Official Cloud-Based Business Communications Partner

RingCentral has been named the official cloud-based business communications partner for the Chicago Cubs. This partnership will enhance fan engagement and employee collaboration using RingCentral's A...I-powered platform. The Cubs will leverage RingEXR for internal collaboration and RingCXR and RingSenseR for AI-driven customer service insights, integrating seamlessly with Microsoft Teams to improve fan experiences and operational efficiency.

Read on →
 

Idex - Professional Services - Large

Paris, France

Idex used RingEX from RingCentral to modernize its phone system. The company needed a flexible, reliable solution to support rapid growth and remote work. RingEX enabled fast cloud migration, with th...e main office operational in one month and all branches in four. Idex now manages users and call routing easily, even for night shifts. Integration with Google Suite improved contact management and real-time availability. Detailed analytics help optimize team performance and service reliability.

 

Institute of Marine Engineering, Science and Technology (IMarEST) - Education - Small

London, UK

RingCentral helped the Institute of Marine Engineering, Science and Technology (IMarEST) move its staff to remote work during the COVID-19 lockdowns. The organization replaced its outdated phone syst...em with RingCentral’s cloud communications platform. Staff quickly adopted the all-in-one app for business phone, video conferencing, and team messaging. The transition took just a few days and required minimal training. IMarEST’s team stayed connected and productive from home using RingCentral.

 

ICON Eyecare - Hospital & Health Care - Medium

Denver, USA

ICON Eyecare used RingCentral to connect 300 employees across 14 medical centers. The company needed a scalable, HIPAA-compliant solution for fast growth. RingCentral Video replaced their old chat to...ol and improved team collaboration. Features like task manager, calendars, and file sharing helped staff save time. Patient care teams now work together more easily, leading to better service for patients.

Frequently Asked Questions(FAQ)

for RingCentral Video

What is RingCentral Video?

RingCentral Video is a Video Conferencing and Team messaging platform to book meetings, chat with teammates, and experience the platform in action. This seamless video meetings helps to build, grow, and connect the teams from anywhere.

It provides advanced meeting inights which includes meeting summaries, topics, video highlight reels, keywords, and video transcription with speaker identification. It supports presentation modes following every movement of presentation and keeping everyone on the same page with screen sharing along with the features like whiteboard, breakout rooms, team huddle and dynamic end-to-end encryption.

Some of its features include free online video meetings, secure, high-quality HD video and audio, group chats with teammates and clients, file sharing and task management tools, boosting team collaboration and productivity, secure conversation and more.

What is RingCentral Video used for?

RingCentral Video is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Improve Efficiency by Collaboration, Communication Management and Content Sharing .

What are the top features of RingCentral Video?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of RingCentral Video.

Who uses RingCentral Video?

RingCentral Video is used by Hospital & Health Care, Marketing And Advertising and Consumer Services among other industries.

What are RingCentral Video alternatives?

Intelligencebank DAM, Zapnito, Sertifi and Livestorm Webinar are popular alternatives for RingCentral Video.

Where is RingCentral Video located?

RingCentral Video is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Video for collaboration and communication management

RingCentral Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5

Read Reviews (7)
Analytics

4.21/5

Read Reviews (17)
Custom Reports

4.19/5

Read Reviews (101)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5

Read Reviews (7)
Analytics

4.21/5

Read Reviews (17)
Custom Reports

4.19/5

Read Reviews (101)

Software Failure Risk Guidance

?

for RingCentral Video

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Video

RingCentral, Inc. News

Awards

RingCentral named a Leader in analyst reports, and what that means for the future of customer engagement

RingCentral was recognized as a leader by IDC MarketScape, Omdia Universe, and Metrigy for its communications and customer engagement platforms. These accolades highlight RingCentral's advancements in agentic AI, which enhances customer interactions through tools like AI Receptionist and AI Virtual Assistant. Customers like Cartelligent and Destination Pet have improved lead management and customer satisfaction using RingCentral's AI solutions.

Product

RingCentral: Applied AI Products Are Taking Off

RingCentral is experiencing significant growth in its applied AI products, indicating strong market adoption and demand for its AI-driven solutions.

Financial

RingCentral Q1 Earnings Surpass Estimates, Revenues Increase Y/Y

RingCentral reported Q1 2026 earnings of $1.20 per share, surpassing estimates and reflecting a 20% increase year-over-year. Revenues reached $644 million, up 5.3% from the previous year, driven by strong subscription growth and AI-powered customer engagement offerings. The company raised its 2026 outlook, projecting revenues between $2.62 billion and $2.64 billion.

Financial

Subscriptions power RingCentral 's Q1 revenue and customer ...

RingCentral's Q1 2026 revenue reached $644 million, driven by a 70% increase in its RingCX customer base and significant adoption of AI solutions. The company's AI Receptionist (AIR) and AI Conversation Expert (ACE) products saw substantial customer growth. Additionally, RingCentral announced integrations with Microsoft Teams, Shopify, Calendly, and WhatsApp, enhancing its AI capabilities and expanding cross-channel automation.

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO