RingCentral Video Overview

RingCentral offers free online video meetings and team messaging in one app to boost team collaboration. Free video conferencing can be given to teams today.

Use Cases

Customers recommend Collaboration, Communication Management, Content Sharing, as the business use cases that they have been most satisfied with while using RingCentral Video.

Other use cases:

  • Engagement Management
  • Document Sharing
  • Workflow Management
  • Calendar Management
  • Conference Call Management
  • Training & Onboarding
  • Meeting Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Improve Efficiency are the most popular business priorities that customers and associates have achieved using RingCentral Video.

Other priorities:

  • Improve Digital And Social Presence
  • Acquire Customers
  • Increase Sales & Revenue
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Scale Best Practices
See all business priorities See less business priorities

RingCentral Video Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Video works with different mediums / channels such as Video. Chat. and Phone Calls.

RingCentral Video's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and RingCentral Video support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also RingCentral Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"With RingCentral, we’ve been able to shift to an all-digital format so that we can connect with audiences virtually during this challenging time. Particularly for the holidays, which is usually a social and cheerful time of year, RingCentral is allo...wing us to plan and execute events that bring the spirit of the holidays to our audiences." - Aaron Bennett

Peer review evidence (same sources as the product rating summary)

"...It is best for web dev companies but other companies that need a collaboration platform can use it too...." Peer review by Hasan A.
"...If you need a messaging platform for the office that does more than just let you send and receive messages..." Peer review by Tyler Rhoton
"...Use of gifs, being able to copy and paste screencaps directly in chat from clipboard, live use of shared google documents within chat, large directory to search for relevant contacts, teams...." Peer review by User

RingCentral Video, Intelligencebank DAM, Demio, BigMarker Webinars, Zapnito, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Video

Top Industries

  • Hospital & Health Care
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Video is popular in Hospital & Health Care, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

RingCentral Video Customer wins, Customer success stories, Case studies

What solutions does RingCentral Video provide for Collaboration?

How can RingCentral Video enhance your Communication Management process?

What makes RingCentral Video ideal for Content Sharing?

What Are the key features of RingCentral Video for Engagement Management?

Why is RingCentral Video the best choice for Document Sharing?

11 buyers and buying teams have used Cuspera to assess how well RingCentral Video solved their Webinar and Conferencing needs. Cuspera uses 1608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Aaron Bennett

CIO

San Francisco Symphony

With RingCentral, we’ve been able to shift to an all-digital format so that we can connect with audiences virtually during this challenging time. Particularly for the holidays, which is usually a social and cheerful time of year, RingCentral is allowing us to plan and execute events that bring the ...spirit of the holidays to our audiences.

Testimonial By Aaron Bennett
RingCentral Video testimonial

Rommel Ragasa

VP of Admin and Business Development

Phoenix Virtual Solutions

With healthcare clients across the US, our administrative offices on two continents, and managers overseeing the work of virtual assistants around the world, there’s no way we could operate efficiently and provide outstanding client service without a global, cloud phone solution. Fortunately, we ha...ve RingCentral.

Testimonial By Rommel Ragasa
RingCentral Video testimonial

Nickolas Carter

Director of IT

Logical Position

We use RingCentral Video so often and for so many types of meetings that I’d say it’s helped every aspect of our operations—sales, team collaboration, IT support, training new-hires, you name it. Testimonial By Nickolas Carter
CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Aaron Bennett

CIO

San Francisco Symphony

With RingCentral, we’ve been able to shift to an all-digital format so that we can connect with audiences virtually during this challenging time. Particularly for the holidays, which is usually a social and cheerful time of year, RingCentral is allowing us to plan and execute events that bring the ...spirit of the holidays to our audiences.

Testimonial By Aaron Bennett
RingCentral Video testimonial

Rommel Ragasa

VP of Admin and Business Development

Phoenix Virtual Solutions

With healthcare clients across the US, our administrative offices on two continents, and managers overseeing the work of virtual assistants around the world, there’s no way we could operate efficiently and provide outstanding client service without a global, cloud phone solution. Fortunately, we ha...ve RingCentral.

Testimonial By Rommel Ragasa
RingCentral Video testimonial

Nickolas Carter

Director of IT

Logical Position

We use RingCentral Video so often and for so many types of meetings that I’d say it’s helped every aspect of our operations—sales, team collaboration, IT support, training new-hires, you name it. Testimonial By Nickolas Carter
 

How New RingCX Partnerships With Cox and Spectrum Could Shape RingCentral's (RNG ...

RingCentral's RingCX platform has been integrated into Cox Business and Spectrum Business contact center offerings, enhancing its AI-powered capabilities. This partnership strengthens RingCentral's p...osition in the contact center market, potentially increasing product adoption and stickiness among service providers and end users.

Read on →
 

Key voice AI use cases across top industries

RingCentral's voice AI agents are transforming customer interactions across industries by enhancing call handling efficiency and reducing operational bottlenecks. In healthcare, real estate, recruiti...ng, and insurance, these AI solutions streamline processes, improve responsiveness, and ensure urgent calls lead to immediate action. Success stories include Axis Integrated Mental Health and Integral Recruiting Services, which achieved significant operational improvements and revenue growth by deploying RingCentral's AI Receptionist.

Read on →
 

Chicago Cubs Call Up RingCentral as Official Cloud-Based Business Communications Partner

RingCentral has been named the official cloud-based business communications partner for the Chicago Cubs. This partnership will enhance fan engagement and employee collaboration using RingCentral's A...I-powered platform. The Cubs will leverage RingEXR for internal collaboration and RingCXR and RingSenseR for AI-driven customer service insights, integrating seamlessly with Microsoft Teams to improve fan experiences and operational efficiency.

Read on →
 

Carroll Media - Marketing And Advertising - Small

Louisville, USA

RingCentral helped Carroll Media save over $1,000 each month by eliminating employee cell phone bills. The platform unified phone, SMS, and video into one app, connecting teams across 12 countries. C...arroll Media reduced unwanted telemarketing calls by 47% using RingCentral’s Interactive Voice Response. Click-to-Dial and analytics features improved team productivity and business intelligence. The solution enabled seamless collaboration for their global workforce.

 

VGM Group - Health, Wellness And Fitness - Medium

Waterloo, USA

RingCentral AI Receptionist helped VGM Group recover 45% of calls that were previously abandoned. The company saved 12 hours each week by using Advanced SMS for automated candidate updates. VGM Group... replaced its outdated on-premise system with a unified RingCentral platform. This improved patient experience and streamlined high-volume contact center workflows. The solution managed over 70,000 calls in six months and eliminated front-desk bottlenecks.

 

VetsinTech - Non Profit Organization Management - Small

San Francisco, USA

VetsinTech used RingCentral Events to host its annual Invasion conference virtually. The platform enabled them to reach over 650 veterans, a 225% increase from their previous in-person event. Attende...es engaged in workshops, networking, and job opportunities with tech employers. More than 73% of participants met with sponsors, and the event received an average NPS of 9.8. The success led VetsinTech to make virtual events a core part of their strategy.

Frequently Asked Questions(FAQ)

for RingCentral Video

What is RingCentral Video?

RingCentral Video is a Video Conferencing and Team messaging platform to book meetings, chat with teammates, and experience the platform in action. This seamless video meetings helps to build, grow, and connect the teams from anywhere.

It provides advanced meeting inights which includes meeting summaries, topics, video highlight reels, keywords, and video transcription with speaker identification. It supports presentation modes following every movement of presentation and keeping everyone on the same page with screen sharing along with the features like whiteboard, breakout rooms, team huddle and dynamic end-to-end encryption.

Some of its features include free online video meetings, secure, high-quality HD video and audio, group chats with teammates and clients, file sharing and task management tools, boosting team collaboration and productivity, secure conversation and more.

What is RingCentral Video used for?

RingCentral Video is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Improve Efficiency by Collaboration, Communication Management and Content Sharing .

What are the top features of RingCentral Video?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of RingCentral Video.

Who uses RingCentral Video?

RingCentral Video is used by Hospital & Health Care, Marketing And Advertising and Consumer Services among other industries.

What are RingCentral Video alternatives?

Intelligencebank DAM, Demio, BigMarker Webinars and Zapnito are popular alternatives for RingCentral Video.

Where is RingCentral Video located?

RingCentral Video is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Video for collaboration and communication management

RingCentral Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5

Read Reviews (7)
Analytics

4.21/5

Read Reviews (17)
Custom Reports

4.19/5

Read Reviews (101)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5

Read Reviews (7)
Analytics

4.21/5

Read Reviews (17)
Custom Reports

4.19/5

Read Reviews (101)

Software Failure Risk Guidance

?

for RingCentral Video

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Video

RingCentral, Inc. News

Product

RingCentral AIR Pro Gets Agentic AI Upgrade as Contact Centers Shift Toward Autonomy

RingCentral has enhanced its AIR Pro platform with new agentic AI capabilities, including native AI agents, autonomous outreach, and intelligent handoffs. These updates enable enterprises to automate complex customer interactions, streamline workflows, and improve customer experiences. The enhancements are part of RingCentral's broader AI strategy to integrate AI and human agents within a unified customer engagement platform.

Product

RingCentral Brings Agentic AI to Customer Engagement Portfolio

RingCentral expands its AIR Proâ„¢ to integrate agentic AI capabilities across its customer engagement portfolio, RingCX. The update includes native AI agents, autonomous outreach, and intelligent handoffs, enhancing customer interactions and workflow automation. These capabilities aim to improve customer experiences and operational efficiency, with availability slated for the second half of 2026.

Product

RingCentral Expands AI Agent Capabilities Across Customer ...

RingCentral has expanded its AIR Pro platform to enhance AI capabilities across its customer engagement solutions, including RingCX. New features include AI agents, autonomous outreach, and intelligent handoffs. Over 1,700 businesses have adopted RingCX, with more than half utilizing AI, positioning RingCentral as a leader in AI-powered customer engagement.

Product

RingCentral expands AIR Pro with agentic AI

RingCentral has expanded its AIR Pro platform to include agentic AI capabilities within its RingCX customer engagement portfolio. This update introduces native AI agents for automated outreach and intelligent handoffs, enhancing customer experience by providing a seamless transition between AI and human agents. The enhancements aim to improve customer interactions and operational efficiency across various industries.

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO