RingCentral Video Overview

RingCentral offers free online video meetings and team messaging in one app to boost team collaboration. Free video conferencing can be given to teams today.

Use Cases

Customers recommend Collaboration, Communication Management, Content Sharing, as the business use cases that they have been most satisfied with while using RingCentral Video.

Other use cases:

  • Engagement Management
  • Document Sharing
  • Workflow Management
  • Calendar Management
  • Conference Call Management
  • Training & Onboarding
  • Meeting Management
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Business Priorities

Improve Internal Communications and Improve Efficiency are the most popular business priorities that customers and associates have achieved using RingCentral Video.

Other priorities:

  • Improve Digital And Social Presence
  • Acquire Customers
  • Increase Sales & Revenue
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Scale Best Practices
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RingCentral Video Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Video works with different mediums / channels such as Video. Chat. and Phone Calls.

RingCentral Video's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and RingCentral Video support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also RingCentral Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"Having RingCentral Video actually brought us closer as a company during the pandemic, even though most of the team spent a lot of the year working remotely. That’s just one reason I say RingCentral was the best decision we made in 2020." - Cody Broderick

Peer review evidence (same sources as the product rating summary)

"...Perhaps most important, the video conferencing app helps the team resolve technical issues at customer sites more quickly. ..." Case Study Envera Systems
"...It has also been used as a message board to announce individual accomplishments and build morale...." Peer review by Scott Griffard
"...Glip With Glip, you can do all sorts of discussion boards with different team members, video conferencing with employees and clients alike, and an assisted document sharing. ..." Best Productivity Software for Small Business Needs

RingCentral Video, Intelligencebank DAM, Demio, BigMarker Webinars, Zapnito, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Video

Top Industries

  • Hospital & Health Care
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Video is popular in Hospital & Health Care, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

RingCentral Video Customer wins, Customer success stories, Case studies

How can RingCentral Video optimize your Collaboration Workflow?

What makes RingCentral Video ideal for Communication Management?

How does RingCentral Video address your Content Sharing Challenges?

How does RingCentral Video address your Engagement Management Challenges?

How efficiently Does RingCentral Video manage your Document Sharing?

11 buyers and buying teams have used Cuspera to assess how well RingCentral Video solved their Webinar and Conferencing needs. Cuspera uses 1608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Cody Broderick

Founder & CEO

inWhatLanguage

Having RingCentral Video actually brought us closer as a company during the pandemic, even though most of the team spent a lot of the year working remotely. That’s just one reason I say RingCentral was the best decision we made in 2020. Testimonial By Cody Broderick
RingCentral Video testimonial

Mike Ackroyd

Chief Information Officer

SCM Insurance Services

With RingCentral, we’ve reduced our costs by 50% by removing dormant phone numbers and getting our expenses for toll-free and long-distance charges back under control. That’s delivering significant savings for SCM Insurance Services. Testimonial By Mike Ackroyd
RingCentral Video testimonial

Emeka Ibekweh

Managing Director of Technology

Ascend Charter Schools

We’ve had so much success with RingCentral Video that we’re now running a test pilot with RingCentral Rooms, with the goal of equipping every classroom to let remote learners fully participate in live classes. I see this as the future of education, and I think RingCentral is going to play a big rol...e in it.

Testimonial By Emeka Ibekweh
CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Cody Broderick

Founder & CEO

inWhatLanguage

Having RingCentral Video actually brought us closer as a company during the pandemic, even though most of the team spent a lot of the year working remotely. That’s just one reason I say RingCentral was the best decision we made in 2020. Testimonial By Cody Broderick
RingCentral Video testimonial

Mike Ackroyd

Chief Information Officer

SCM Insurance Services

With RingCentral, we’ve reduced our costs by 50% by removing dormant phone numbers and getting our expenses for toll-free and long-distance charges back under control. That’s delivering significant savings for SCM Insurance Services. Testimonial By Mike Ackroyd
RingCentral Video testimonial

Emeka Ibekweh

Managing Director of Technology

Ascend Charter Schools

We’ve had so much success with RingCentral Video that we’re now running a test pilot with RingCentral Rooms, with the goal of equipping every classroom to let remote learners fully participate in live classes. I see this as the future of education, and I think RingCentral is going to play a big rol...e in it.

Testimonial By Emeka Ibekweh
 

NiCE

RingCentral (RNG) Could Be 58% Below Fair Value As Earnings Guidance Rises

RingCentral has expanded its multi-year partnership with NiCE, enhancing its communication solutions. This development coincides with RingCentral's strong Q2 results, increased earnings guidance, and... a 67% dividend rise, signaling a strategic shift towards cloud-based and AI-first communication solutions.

Read on →
 

How New RingCX Partnerships With Cox and Spectrum Could Shape RingCentral's (RNG ...

RingCentral's RingCX platform has been integrated into Cox Business and Spectrum Business contact center offerings, enhancing its AI-powered capabilities. This partnership strengthens RingCentral's p...osition in the contact center market, potentially increasing product adoption and stickiness among service providers and end users.

Read on →
 

Key voice AI use cases across top industries

RingCentral's voice AI agents are transforming customer interactions across industries by enhancing call handling efficiency and reducing operational bottlenecks. In healthcare, real estate, recruiti...ng, and insurance, these AI solutions streamline processes, improve responsiveness, and ensure urgent calls lead to immediate action. Success stories include Axis Integrated Mental Health and Integral Recruiting Services, which achieved significant operational improvements and revenue growth by deploying RingCentral's AI Receptionist.

Read on →

Raven Housing Trust - Real Estate - Medium

Redhill, UK

RingCentral Contact Center helped Raven Housing Trust unify its phone systems and improve customer service. The company replaced multiple legacy systems with a single cloud platform. Staff can now ma...nage calls and update phone menus from any device. Integration with Microsoft Dynamics 365 lets agents see customer profiles before answering calls. This led to faster support and better experiences for thousands of residents.

My Benefits, LLC - Professional Services - Small

USA

My Benefits, LLC used RingCentral’s AI Suite and App Gallery to automate call summaries and connect client conversations directly to Salesforce. This ended manual note-taking and eliminated gaps in t...heir CRM. The team now uses AI tools to coach staff and improve client service. They save time and deliver faster, more informed support. The unified platform helps them build on every client interaction, not start from scratch.

Top-tier Canadian hospital - Hospital & Health Care - Large

Canada

RingCX and AI Quality Management helped a top-tier Canadian hospital save 73 hours each day in its medical imaging contact center. The hospital automated patient communications and eliminated data si...los. This led to a 25% reduction in average handle time and a 75% drop in patient call complaints. New hire onboarding time fell by 40%. The hospital improved both staff efficiency and patient experience with RingCentral's solutions.

Frequently Asked Questions (FAQ)

What buyers ask before choosing RingCentral Video

What is RingCentral Video?

RingCentral Video is a Video Conferencing and Team messaging platform to book meetings, chat with teammates, and experience the platform in action. This seamless video meetings helps to build, grow, and connect the teams from anywhere.

It provides advanced meeting inights which includes meeting summaries, topics, video highlight reels, keywords, and video transcription with speaker identification. It supports presentation modes following every movement of presentation and keeping everyone on the same page with screen sharing along with the features like whiteboard, breakout rooms, team huddle and dynamic end-to-end encryption.

Some of its features include free online video meetings, secure, high-quality HD video and audio, group chats with teammates and clients, file sharing and task management tools, boosting team collaboration and productivity, secure conversation and more.

What is RingCentral Video used for?

RingCentral Video is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Improve Efficiency by Collaboration, Communication Management and Content Sharing .

What are the top features of RingCentral Video?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of RingCentral Video.

Who uses RingCentral Video?

RingCentral Video is used by Hospital & Health Care, Marketing And Advertising and Consumer Services among other industries.

What are RingCentral Video alternatives?

Intelligencebank DAM, Demio, BigMarker Webinars and Zapnito are popular alternatives for RingCentral Video.

Where is RingCentral Video located?

RingCentral Video is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Video for collaboration and communication management

RingCentral Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5

Read Reviews (7)
Analytics

4.21/5

Read Reviews (17)
Custom Reports

4.19/5

Read Reviews (101)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5

Read Reviews (7)
Analytics

4.21/5

Read Reviews (17)
Custom Reports

4.19/5

Read Reviews (101)

Software Failure Risk Guidance

?

for RingCentral Video

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Video

RingCentral, Inc. News

Product

How RingCentral builds AI-native work from engineering to ops

RingCentral is leveraging AI tools like ChatGPT Work and Codex to accelerate product development and operational intelligence. The company has implemented an AI-Native Challenge to foster AI fluency among employees, leading to faster development cycles and enhanced product features. This initiative has transformed both engineering and non-engineering functions, such as the PMO, by integrating AI into workflows for improved efficiency and project management.

Awards

RingCentral named a Gartner® Magic Quadrant™ Leader for the 12th consecutive year

RingCentral has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Unified Communications as a Service for the 12th consecutive year. This accolade highlights the strength of RingCentral's RingEX solution and its innovations in AI-driven business communications, including features like AI Receptionist, AIR Pro, and AI Conversation Expert.

Partnership

NICE (TASE:NICE) Could Be 48% Undervalued As RingCentral Deal Expands

NICE and RingCentral have expanded their strategic partnership, including a resale agreement for RingEX and an extended joint agreement for RingCentral Contact Center. This collaboration aims to enhance go-to-market strategies and increase cross-sell opportunities, leveraging both companies' strengths in AI-powered customer engagement and communication platforms.

Partnership

RingCentral's strong Q2 2026 powered by customer growth across several products

RingCentral and NiCE have extended their partnership, with NiCE set to resell RingCentral's UCaaS solution, RingEX, under a new multi-year agreement. They will also continue marketing and selling RingCentral Contact Center, powered by NiCE CXone. This collaboration aims to simplify enterprise communications by offering a single vendor relationship for communications and customer experience solutions.

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO