RingCentral Video Overview

RingCentral offers free online video meetings and team messaging in one app to boost team collaboration. Free video conferencing can be given to teams today.

Use Cases

Customers recommend Collaboration, Communication Management, Content Sharing, as the business use cases that they have been most satisfied with while using RingCentral Video.

Other use cases:

  • Engagement Management
  • Document Sharing
  • Workflow Management
  • Calendar Management
  • Conference Call Management
  • Training & Onboarding
  • Meeting Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Improve Efficiency are the most popular business priorities that customers and associates have achieved using RingCentral Video.

Other priorities:

  • Improve Digital And Social Presence
  • Acquire Customers
  • Increase Sales & Revenue
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Scale Best Practices
See all business priorities See less business priorities

RingCentral Video Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Video works with different mediums / channels such as Video. Chat. and Phone Calls.

RingCentral Video's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and RingCentral Video support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also RingCentral Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"None of the other cloud communication solutions even hold a candle to RingCentral." - Joe Deaton

Peer review evidence (same sources as the product rating summary)

"...Not only is there a free version that you can use, it also has a calendar, notes, gifs, video conferencing and task management built right in...." Peer review by Verified Reviewer, Marketing and Advertising
"...With these and other challenges including an increasingly failure-prone PBX Elliot and his team went looking for a cloud communications solution to manage Envera s telephony environment...." Case Study Envera Systems
"...Some of its outstanding functions are: the ability to share links, Files, emojis and even screenshot...." Peer review by Basil N, Developer program manager , Apparel & Fashion

RingCentral Video, Intelligencebank DAM, Zapnito, Sertifi, Livestorm Webinar, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Video

Top Industries

  • Hospital & Health Care
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Video is popular in Hospital & Health Care, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

RingCentral Video Customer wins, Customer success stories, Case studies

What makes RingCentral Video ideal for Collaboration?

What makes RingCentral Video ideal for Communication Management?

What solutions does RingCentral Video provide for Content Sharing?

How does RingCentral Video facilitate Engagement Management?

What benefits does RingCentral Video offer for Document Sharing?

11 buyers and buying teams have used Cuspera to assess how well RingCentral Video solved their Webinar and Conferencing needs. Cuspera uses 1608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Joe Deaton

VoIP Engineer

BrightSpring Health Services
None of the other cloud communication solutions even hold a candle to RingCentral. Testimonial By Joe Deaton
RingCentral Video testimonial

Cody Broderick

Founder & CEO

inWhatLanguage
Having RingCentral Video actually brought us closer as a company during the pandemic, even though most of the team spent a lot of the year working remotely. That’s just one reason I say RingCentral was the best decision we made in 2020. Testimonial By Cody Broderick
RingCentral Video testimonial

Brad Candy

Technical Operations Manager

Lush Cosmetics
The feedback from our team for RingCentral has already been hugely positive. There’s a sense of relief that we’ve now moved from the clunkiness of an on-premise system to a next-generation cloud communications solution. Updates that used to take us hours to complete previously can now be done in a ...matter of minutes with RingCentral.

Testimonial By Brad Candy
CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

Joe Deaton

VoIP Engineer

BrightSpring Health Services
None of the other cloud communication solutions even hold a candle to RingCentral. Testimonial By Joe Deaton
RingCentral Video testimonial

Cody Broderick

Founder & CEO

inWhatLanguage
Having RingCentral Video actually brought us closer as a company during the pandemic, even though most of the team spent a lot of the year working remotely. That’s just one reason I say RingCentral was the best decision we made in 2020. Testimonial By Cody Broderick
RingCentral Video testimonial

Brad Candy

Technical Operations Manager

Lush Cosmetics
The feedback from our team for RingCentral has already been hugely positive. There’s a sense of relief that we’ve now moved from the clunkiness of an on-premise system to a next-generation cloud communications solution. Updates that used to take us hours to complete previously can now be done in a ...matter of minutes with RingCentral.

Testimonial By Brad Candy
 

New York Mets - Sports - Medium

RingCentral announces new partnership with New York Mets - Telecompaper

New York, USA

RingCentral has secured a contract with the New York Mets to replace their legacy phone system with a cloud-based solution. This deployment will enhance ticket sales, fan engagement, and business com...munications for the MLB team, connecting 800 employees through the RingEX AI-powered platform.

Read on →
 

NiCE

RingCentral (RNG) Could Be 58% Below Fair Value As Earnings Guidance Rises

RingCentral has expanded its multi-year partnership with NiCE, enhancing its communication solutions. This development coincides with RingCentral's strong Q2 results, increased earnings guidance, and... a 67% dividend rise, signaling a strategic shift towards cloud-based and AI-first communication solutions.

Read on →
 

How New RingCX Partnerships With Cox and Spectrum Could Shape RingCentral's (RNG ...

RingCentral's RingCX platform has been integrated into Cox Business and Spectrum Business contact center offerings, enhancing its AI-powered capabilities. This partnership strengthens RingCentral's p...osition in the contact center market, potentially increasing product adoption and stickiness among service providers and end users.

Read on →
 

Burgers’ Smokehouse - Consumer Services - Small

California, USA

RingCX helped Burgers’ Smokehouse handle a 900% spike in call volume, scaling from 50 to 500 daily calls during the holiday rush. The legacy phone system caused bottlenecks and lacked real-time monit...oring. With RingCX, supervisors gained instant visibility into agent status and could coach staff live. The cloud platform kept operations running smoothly, even during weather disruptions. Burgers’ Smokehouse now resolves more issues in a single call and plans to expand RingCX to more teams.

Read more →
 

Brothers Services Company - Construction - Small

Baltimore, USA

RingCX and AI Quality Management helped Brothers Services Company move from manual call auditing to automated, data-driven coaching. The company saw a 20% increase in appointments scheduled after swi...tching to RingCentral's cloud communications. Managers gained real-time visibility and could monitor over 6,500 interactions, improving agent performance by 75%. The new system replaced fragmented phone tools and enabled proactive coaching. Brothers Services Company now plans to expand automation and analytics across its operations.

Read more →
 

Arcium - Information Technology And Services - Small

Switzerland

Arcium used RingCentral Events to host a virtual summit for over 2,300 attendees. They achieved an 83% engagement rate on the main stage. The platform enabled 10 hours of live content with interactiv...e features like Q&A and chat. Arcium replaced costly, limited physical events with a scalable digital venue. This helped them connect a global developer community and boost brand awareness in confidential computing.

Read more →

Frequently Asked Questions (FAQ)

What buyers ask before choosing RingCentral Video

What is RingCentral Video?

RingCentral Video is a Video Conferencing and Team messaging platform to book meetings, chat with teammates, and experience the platform in action. This seamless video meetings helps to build, grow, and connect the teams from anywhere.

It provides advanced meeting inights which includes meeting summaries, topics, video highlight reels, keywords, and video transcription with speaker identification. It supports presentation modes following every movement of presentation and keeping everyone on the same page with screen sharing along with the features like whiteboard, breakout rooms, team huddle and dynamic end-to-end encryption.

Some of its features include free online video meetings, secure, high-quality HD video and audio, group chats with teammates and clients, file sharing and task management tools, boosting team collaboration and productivity, secure conversation and more.

What is RingCentral Video used for?

RingCentral Video is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Improve Efficiency by Collaboration, Communication Management and Content Sharing .

What are the top features of RingCentral Video?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of RingCentral Video.

Who uses RingCentral Video?

RingCentral Video is used by Hospital & Health Care, Marketing And Advertising and Consumer Services among other industries.

What are RingCentral Video alternatives?

Intelligencebank DAM, Zapnito, Sertifi and Livestorm Webinar are popular alternatives for RingCentral Video.

Where is RingCentral Video located?

RingCentral Video is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Video for collaboration and communication management

RingCentral Video Competitors

RingCentral Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (7)
Analytics

4.21/5 ★

Read Reviews (17)
Custom Reports

4.19/5 ★

Read Reviews (101)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (7)
Analytics

4.21/5 ★

Read Reviews (17)
Custom Reports

4.19/5 ★

Read Reviews (101)

RingCentral Video Integrations

RingCentral Video integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.17/5 ★

Read Reviews (127)
Data Export

3.83/5 ★

Read Reviews (94)

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Datadog

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Workato Platform

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Pipedrive

4.48 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OKTA

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for RingCentral Video

KONNEKTIVE CRM

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

CINC

4.11 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

ActiveCampaign

4.55 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Atex Advertising

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Act-On

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for RingCentral Video

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Video

RingCentral, Inc. News

Product

RingCentral Sees AI Driving Upsell, Growth and Stronger Customer Retention

RingCentral is enhancing its AI-driven customer engagement strategy through a partnership with NiCE. The collaboration involves RingCentral selling NiCE's CXone product and NiCE selling RingCentral's RingEX offering, aiming to provide integrated UCaaS and contact-center-as-a-service solutions. This strategic move targets enterprise customers, leveraging AI to drive upsell opportunities and improve customer retention.

Read more →
Product

RingCentral Announces Plugin for ChatGPT and MCP Connectors for Claude So Businesses Can Turn Conversations into Actions - 01net

RingCentral has introduced a new plugin for ChatGPT and MCP connectors for Claude, enabling businesses to integrate voice, SMS, and chat data into LLMs. This integration allows businesses to leverage conversation data for improved productivity and task completion. The MCP connectors are available with all paid RingEX plans, enhancing RingCentral's AI-powered customer engagement platform.

Read more →
Awards

RingCentral Named to Business Insider America's Most Innovative Businesses 2027 List - Yahoo Finance

RingCentral has been named to Business Insider's America's Most Innovative Businesses 2027 list, recognizing its achievements in technology innovation, reputation, impact, and R&D investment. This accolade highlights RingCentral's leadership in AI-powered customer engagement and its commitment to advancing intelligent and personalized customer experiences.

Read more →
Partnership

Digital Island partners RingCentral to bring agentic voice AI to New Zealand - Telecompaper

RingCentral has partnered with New Zealand's Digital Island to offer its agentic voice AI, unified communications, and customer engagement solutions. Digital Island will design, sell, implement, and support RingCentral's offerings in New Zealand, marking RingCentral's first partnership in the country.

Read more →

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Company Website

https://www.ringcentral.com/

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO