Real-World Case Studies and Customer Success Stories with ProductBoard

Productboard helped PayFit make product management more transparent. Teams improved collaboration and closed feedback loops faster. Product managers now track... features and releases in real time. Customer Success and Engineering work together better. PayFit reduced manual work and aligned teams on product strategy. Trust between departments increased.
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Productboard helped LeanIX create a single source of truth for product feedback and information. Before, LeanIX struggled with scattered data... and poor communication across teams. With Productboard, they set up tailored workspaces and integrated tools like Salesforce, Slack, and Zendesk. Now, cross-functional teams collaborate better and save time on planning. The average time to process customer insights dropped to 7.7 days. Trust in the product team and transparency have improved across the company.
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Productboard helped Immuta scale product management as they grew. Immuta centralized customer feedback and improved product planning. Productboard enabled better... collaboration between product and engineering teams. Immuta linked 40% more customer insights to released features in one quarter. Leadership gained more visibility and made data-driven decisions. Immuta launched new product lines and onboarded more product managers.
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Firstbase used Productboard to speed up product launches by 20%. The team replaced manual feedback tracking with a single platform.... Productboard helped them organize product management and improve remote collaboration. Customer feedback now shapes the roadmap and feature launches. Integrations with tools like Gong, Zendesk, and Slack make feedback easy to collect and use. Productboard's Professional Services guided Firstbase in building a strong product lifecycle process.
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Productboard helped Egnyte standardize product management as their team grew from 2 to nearly 20 product managers. Egnyte used Productboard... to unify roadmaps, capture and prioritize customer feedback, and share updates with stakeholders. Integrations with Jira and Zendesk streamlined workflows and improved communication across teams. Productboard’s Portal feature enabled Egnyte to collect feedback from thousands of users, helping them set priorities based on real customer needs. The platform became a single source of truth for product data, supporting Egnyte’s agile growth.
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Productboard helped Canto boost product focus time by 75%. Teams gained real-time visibility into the product lifecycle. Productboard made it... easy to prioritize user feedback and align development with the roadmap. Customer-facing teams now see their feedback drive new features. Marketing can launch campaigns faster with better information. Product managers spend less time on admin and more on strategy.
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Productboard helped OutSystems boost product team productivity by 30%. OutSystems replaced a mix of tools like Jira and Excel with... Productboard to centralize feedback, manage roadmaps, and improve onboarding. The integration with Salesforce and Jira made it easy to segment customers and align engineering. Productboard streamlined onboarding for new product managers and improved cross-team collaboration. OutSystems now uses Productboard as the core of its product management process.
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Productboard helped Meltwater unify feedback and roadmapping in one tool. Before, teams used two separate systems and struggled to connect... feedback to product plans. With Productboard, Meltwater improved internal alignment and made roadmaps accessible to everyone. The tool enabled flexible prioritization and better collaboration across product, engineering, and marketing. Now, teams respond faster to customer needs and have more transparent product discussions.
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Productboard helped Cloudinary move from siloed Excel and PowerPoint planning to a unified product management platform. The product team now... uses Productboard for all roadmap planning and feature tracking. Every employee can contribute feedback and see how requests are prioritized. Productboard's Portal lets Cloudinary share roadmap updates transparently with customers. The company credits Productboard with supporting its culture of openness and improving product visibility.
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Revenue. io used Productboard to manage rapid product and engineering team growth. The team replaced Jira with Productboard to better...track user demand and market needs. Productboard helped them gather and centralize feedback from multiple sources, including Slack and Gainsight. The product team used prioritization scores and user impact scores to streamline their process. Productboard enabled faster response to customer trends and improved collaboration across product, marketing, and support teams.
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Productboard helped ClickSend organize all product requests and feedback in one place. Before, the support team managed requests in a... chaotic way. Now, the product team uses Productboard to prioritize features and track development timelines. The integration with Jira lets developers work in their usual system. The team can now spot trends and deliver new features every two weeks. Productboard removed bias and made feature prioritization objective.
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Productboard helped Aetos Imaging move from scattered roadmaps to a clear, data-driven product strategy. The team centralized customer feedback and... aligned sales, engineering, and product teams in one platform. Using Productboard, Aetos prioritized features with confidence and improved executive alignment. Faster decision-making and streamlined workflows led to higher customer satisfaction. Productboard became the backbone for scaling their 3D digital twin platform for facilities management.
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Productboard helped Livestorm automate and centralize product management. Robin Lambert, the sole product manager, used Productboard to collect and classify... feedback from channels like Intercom, email, and NPS. This made it easier to prioritize features and build a data-driven roadmap. The tool also linked customer feedback to feature requests, ensuring no input was lost. Livestorm improved its product decisions and saved time managing tasks.
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Productboard helped Zapier centralize product feedback and align global teams. Before, feedback was scattered and teams worked in silos. With... Productboard, 97% of Zapier makers are active and 200 contributors view roadmaps. Product managers now spend more time on user challenges and less on internal questions. Sales uses a customer-facing roadmap, and automation connects feedback from Slack and other tools. Productboard's integrations and standardized workflows improved transparency and collaboration.
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Productboard helped Sprout Social centralize user feedback from many channels. Before, feedback was scattered in emails, spreadsheets, and surveys. Now,... the team saves hours each day by having all research and feedback in one place. Productboard's user impact score helps them decide which features to build next. Sharing the roadmap with sales and marketing increased buy-in and trust across the company.
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Productboard helped iAdvize collect and organize user feedback from 600 brands in one place. The product team used Productboard to... route feedback to the right product managers and link it to feature ideas. This improved transparency and let colleagues see how their input shaped the roadmap. Productboard's Features and Roadmap boards made it easy to share product strategy across the company. Weekly meetings and events now use Productboard to discuss priorities and gather new insights.
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Productboard helped Adevinta simplify roadmapping and boost team collaboration. Before, teams used many tools and spent too much time in... meetings. Now, 94% of 170 product managers and 1,100 users use Productboard. Roadmaps are clear and easy to share. Meetings dropped from dozens to just three, saving hours each week. Teams now work together better and make faster decisions.
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