Netsuite CRM Overview

NetSuite CRM provides a real-time, 360-degree customer view, streamlining lead-to-cash processes and improving sales performance. It integrates with Oracle Eloqua for bi-directional record updates.

Use Cases

Customers recommend Workflow Management, Contact List Management, Proposal & Quote Management, as the business use cases that they have been most satisfied with while using Netsuite CRM.

Other use cases:

  • Lead Tracking
  • Engagement Management
  • Lead Management
  • Helpdesk Management
  • Customer Case Management
  • Account Management
  • Campaign Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Netsuite CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve Stakeholder Relations
  • Improve ROI
  • Improve Internal Communications
  • Improve Consistency
  • Improve Efficiency
  • Scale Best Practices
  • Improve Navigation
See all business priorities See less business priorities

Netsuite CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Netsuite CRM works with different mediums / channels such as Phone Calls.

Netsuite CRM's features include Recording, Dashboard, and Personalization. and Netsuite CRM support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also Netsuite CRM analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It's easy to upload new lists/contacts...." Peer review by Contributor in Marketing

Netsuite CRM, Vtiger Sales CRM, Commence, Clio, SalesNOW, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Netsuite CRM

Top Industries

  • Computer Software
  • Information Technology and Services
  • Marketing and Advertising

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Netsuite CRM is popular in Computer Software, Information Technology And Services, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Enterprise.

Netsuite CRM Customer wins, Customer success stories, Case studies

What solutions does Netsuite CRM provide for Workflow Management?

How can Netsuite CRM optimize your Contact List Management Workflow?

Why is Netsuite CRM the best choice for Proposal & Quote Management?

Why is Netsuite CRM the best choice for Lead Tracking?

How efficiently Does Netsuite CRM manage your Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Netsuite CRM solved their CRM needs. Cuspera uses 1378 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Grace Loves Lace Marries NetSuite CRM and Demand Planning for an Exceptional Bridal Experience

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Frequently Asked Questions(FAQ)

for Netsuite CRM

What is Netsuite CRM?

NetSuite CRM software is a cloud solution that delivers a real-time, 360-degree view of the customers. It helps to increase sales and revenue and acquire customers.

NetSuite CRM provides information across the entire customer lifecycle from lead through opportunity, sales order, fulfillment, renewal, upsell, cross-sell, and support. It also delivers quotes, order management, commissions, sales forecasting, and integrated e-commerce capabilities.

Key features of NetSuite CRM include streamlining lead-to-cash processes, elevates productivity across the organization with a 360-degree view of customers, manages global sales and services organizations, and improves sales performance through forecasting, upsell and commission management and more.

What is Netsuite CRM used for?

Netsuite CRM is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Workflow Management, Contact List Management and Proposal & Quote Management .

What are the top features of Netsuite CRM?

Recording, Dashboard and Personalization are some of the top features of Netsuite CRM.

Who uses Netsuite CRM?

Netsuite CRM is used by Computer Software, Information Technology And Services and Marketing And Advertising among other industries.

What are Netsuite CRM alternatives?

Vtiger Sales CRM, Commence, Clio and SalesNOW are popular alternatives for Netsuite CRM.

Where is Netsuite CRM located?

Netsuite CRM is headquartered at 500 Oracle Parkway Redwood Shores, CA 94065.
lightning

Peers used Netsuite CRM for workflow management and contact list management

Netsuite CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

4.04/5 ★

Read Reviews (216)
Analytics

3.99/5 ★

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

4.04/5 ★

Read Reviews (216)
Analytics

3.99/5 ★

Read Reviews (25)

Software Failure Risk Guidance

?

for Netsuite CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Netsuite CRM

Oracle Corporation News

Company

Oracle joins Singapore's enterprise AI push with support for 300 local firms

Oracle supports 300 Singaporean firms in AI adoption through the Enterprise Compute Initiative (ECI). The program offers up to $250,000 in cloud credits and training, with additional support for private cloud infrastructure. Oracle's AI Customer Excellence Center will aid in developing AI capabilities across various sectors, enhancing digital transformation and competitiveness.

Company

Oracle and the U . S . Department of Energy Collaborate to Accelerate AI Initiatives

Oracle and the U.S. Department of Energy have formed a collaboration to advance AI and computing initiatives, focusing on the Genesis Mission. This partnership aims to enhance AI capabilities, computing infrastructure, and data architecture to boost U.S. research productivity and innovation.

Product

Oracle brings Database@Google Cloud services in India

Oracle has launched Oracle Database@Google Cloud in India, allowing local access to Oracle database services in the Google Cloud Mumbai region. This service supports multicloud strategies, AI, analytics, and data residency needs. It integrates with Google Cloud's AI platforms, enabling enterprises to modernize applications and migrate workloads. The offering includes Oracle Exadata Database Service, Oracle Autonomous AI Database, and Oracle Autonomous AI Lakehouse.

Product

Oracle says it might let customers bring their own hardware into its data centers

Oracle is considering allowing customers to bring their own hardware into its data centers, potentially reducing Oracle's capital expenses. This approach is part of exploring various business models, including leasing options with chip providers. Additionally, Oracle has expanded its Database@Google Cloud offering to new regions, including India and Canada, enhancing multicloud capabilities and AI integration.

Oracle Corporation Profile

Company Name

Oracle Corporation

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

Social

Financials

IPO