Real-World Case Studies and Customer Success Stories with OnSpot Social

OnSpot Social helped American Apparel grow their email list. The company wanted a better way to get email subscribers in stores. They used iPads with the OnSpot Social email app in 280 stores worldwi...de. In less than 14 months, they collected over 1 million email addresses. This brought in more than 1 million new leads for their marketing.
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OnSpot Social helped Barona Casino improve their email list building. Barona replaced paper signups with the OnSpot Social app using the Scratch & Win feature. This made it fun for customers to share... their contact information. In the first year, Barona collected over 2,900 email addresses and 1,100 people played and won prizes. The app made lead capture easy and engaging for both staff and guests.
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OnSpot Social helped The Light Group collect contact information at their bars and nightclubs. The Light Group used iPads with the OnSpot Social app at multiple locations to gather customer data. The...y collected email addresses, mobile numbers, Facebook Likes, and Twitter Followers. Since December 2012, they collected contact information from 118,178 customers. Over 84% of the data came from four nightclubs. This helped The Light Group build customer loyalty and increase repeat visits.
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OnSpot Social helped Estée Lauder improve event marketing with automated texts and emails. Estée Lauder used iPads and the OnSpot Social app to collect contact info at B2C events. Attendees got insta...nt coupons by text, boosting engagement. Over 2,000 new leads were collected and 1,000+ automated texts and emails were sent. The company tracked results and calculated ROI using OnSpot Social's dashboard.
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OnSpot Social helped Nutrition Systems improve lead capture at trade shows. Nutrition Systems used the app to collect leads digitally instead of using paper forms. The app's digital signage drew in a...ttendees, who entered their information on iPads. Nutrition Systems collected 15,674 qualified leads at three events. They also gained over 9,000 Facebook Likes and 6,300+ leads with full contact details.
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OnSpot Social helped Midway Labs USA grow their social media followers at B2C events. The company wanted a better way to get event attendees to follow them on Instagram, Twitter, and Facebook. They u...sed the OnSpot Social app on iPads to make it easy for people to connect. After four events, they gained over 4,100 new social media followers, including 3,100+ on Instagram and 260+ Facebook Likes. The app made it simple to track and grow their audience.
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OnSpot Social college admissions app helped the University of Oklahoma collect student contact information for recruitment. OU Athletics needed a simple way to gather student leads and standardize da...ta collection. They gave each employee an iPad with the app to collect names, emails, and phone numbers. In just 18 days, OU Athletics collected thousands of new student leads, including over 1,000 email addresses, 950 names, and 700 phone numbers. The app made student recruitment fast and easy for both staff and students.
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OnSpot Social helped eXp Realty improve lead generation at open houses. eXp Realty needed a way to capture buyer information and feedback during events. They used OnSpot Social on iPads to collect co...ntact details and survey responses from visitors. In one day, a realtor gathered 45 open house surveys and over 40 new leads. The app made it easy to send real estate materials by text or email. This replaced paper sign-up forms and improved marketing at open houses.
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OnSpot Social helped the California Travel and Tourism Commission collect visitor feedback at 16 highway rest areas. The challenge was to capture survey responses from thousands of daily visitors. CT...TC used OnSpot Social kiosks with a Premium subscription to gather feedback and improve customer experience. In 18 months, they collected over 8,500 new leads and 8,250 completed surveys. The app made it easy to get valuable insights from tourists.
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OnSpot Social helped Trek Bikes replace paper waiver forms with digital release forms. Trek used the app at events and in stores to let customers sign waivers on an iPad. This made the process easier... for staff and customers. Over three years, Trek collected 23,000+ email addresses, 18,000+ digital waivers, and 15,000+ digital signatures. The solution removed the need to store paper forms and improved efficiency.
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