Email and lead collection app for experiential marketing
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Consumer Goods Case Studies and Customer Success Stories with OnSpot Social
Trek Bikes
- Sporting Goods
- Very Large
Waterloo, USA
OnSpot Social helped Trek Bikes replace paper waiver forms with digital release forms at events and stores. Trek employees used... iPads to let customers review and sign waivers on the spot. Over three years, Trek collected 23,000+ email addresses and 15,000+ digital signatures. 18,000+ people used the digital waiver feature. The process became faster and easier for both staff and customers. All data is now stored securely in the cloud, eliminating paper storage.
Estée Lauder used OnSpot Social to boost sales at B2C events. They equipped staff with iPads to collect attendee contact... info in exchange for coupons. Automated texts and emails were sent instantly, driving immediate engagement. Over 2,000 new leads were collected and 1,000+ automated messages delivered. The program's ROI was tracked by linking OnSpot data with coupon redemptions.
OnSpot Social helped Nutrition Systems collect 15,674 qualified leads at three trade shows. The company used the lead capture app... to replace paper forms and manual data entry. Over 6,300 leads included full contact details. Nutrition Systems also gained more than 9,000 Facebook Likes. The digital signage feature attracted attendees to their booth. The app made lead collection fast and easy.
Hospitality Case Studies and Customer Success Stories with OnSpot Social
The Light Group
- Hospitality
- Large
Las Vegas, USA
OnSpot Social helped The Light Group collect 118,178 customer contacts at their bars and nightclubs. The Light Group used iPads... with OnSpot Social to gather email addresses, mobile numbers, and social media follows from patrons waiting in line. They deployed 15 iPads across 7 locations, including nightclubs, a beach club, and pool lounges. Over 84% of the contacts came from four nightclubs. This approach helped The Light Group build loyalty and increase repeat visits.
OnSpot Social helped Barona Resort and Casino collect over 2,900 email addresses in one year. The casino replaced paper signups... with a digital Scratch & Win game on mobile devices. Visitors entered their contact info to play and win prizes. Over 1,100 guests played and received instant rewards by email or text. The app made lead capture fun and easy for both staff and customers.
Midway Labs USA
- Health, Wellness And Fitness
- Medium
Boca Raton, USA
OnSpot Social helped Midway Labs USA boost social media followers at B2C events. The company used iPads with the OnSpot... Social app to collect new Instagram, Facebook, and Twitter followers. Before, they relied on paper signage, which did not work well and was not trackable. After four events, they gained over 4,100 new social media followers, including 3,100+ on Instagram and 260+ Facebook Likes. The app made it easy to connect with event attendees and grow their online audience.
Education Case Studies and Customer Success Stories with OnSpot Social
University of Oklahoma (OU) Athletics
- Education
- Large
Norman, USA
OnSpot Social helped University of Oklahoma Athletics collect student contact information for recruitment. Before, each employee used a different method,... making data entry hard. With OnSpot Social on iPads, the process became fast and easy. In just 18 days, OU Athletics collected over 1,000 email addresses, 950 names, and 700 phone numbers. The app made it simple to add new student leads to their recruitment list.
Real Estate Case Studies and Customer Success Stories with OnSpot Social
eXp Realty
- Real Estate
- Large
Seattle, USA
OnSpot Social helped eXp Realty collect 40+ leads and 45 open house surveys in one day. eXp Realty used the... app on iPads at open houses to gather buyer contact details and feedback. The tool replaced paper forms and made it easy for buyers to submit information. Realtors could instantly send real estate materials to leads by text or email. This improved lead generation and buyer engagement at open houses.
Apparel & Fashion Case Studies and Customer Success Stories with OnSpot Social
American Apparel
- Apparel & Fashion
- Large
Los Angeles, USA
American Apparel used the OnSpot Social email app in 280 stores worldwide. They wanted a better way to grow their... email marketing database. Employees used iPads to collect email addresses from shoppers in-store. In 18 months, they gathered over 1 million email addresses and new leads. The app made it easy to build a large email list quickly.
California Travel and Tourism Commission (CTTC)
- Government Administration
- Medium
Pasadena, USA
OnSpot Social helped the California Travel and Tourism Commission collect over 8,500 new leads and 8,250 surveys in 18 months. CTTC set up... kiosks at 16 highway rest areas, using the survey app to gather feedback from travelers. The app made it easy for visitors to share their experiences and rate their trips. Insights from the surveys improved customer experience at rest stops. CTTC learned what tourists value most about California.
