OnSpot Social Overview

OnSpot Social addresses the challenge of capturing leads effectively in dynamic environments like trade shows, events, and retail locations. This app transforms an iPad into a powerful tool for collecting emails and leads, even without internet access. By streamlining the lead capture process, it enhances experiential marketing efforts, ensuring businesses can engage customers seamlessly. Users can tailor the app's features to meet specific business needs, making it versatile across various settings. The app's capability to function offline ensures uninterrupted lead collection, crucial for maintaining momentum during events. This adaptability is supported by integration with existing systems, enhancing data flow and lead management.

Use Cases

Customers recommend Engagement Management, Capturing Leads, Trade Show Marketing, as the business use cases that they have been most satisfied with while using OnSpot Social.

Other use cases:

  • Lead Qualification: Technographic
  • Customer Feedback Management
  • Account Management
  • Rating And Review Management
  • Sales Review & Feedback
  • Campaign Management
  • Conversion Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using OnSpot Social.

Other priorities:

  • Grow Market Share
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Increase Sales & Revenue
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OnSpot Social Use-Cases and Business Priorities: Customer Satisfaction Data

OnSpot Social works with different mediums / channels such as Mobile. Offline. Social Media etc.

OnSpot Social's features include Feedback Surveys, Contests/Quizes, Gamification, etc. and OnSpot Social support capabilities include 24/7 Support, Email Support, Phone Support, etc. also OnSpot Social analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Featuring automated email and mobile content delivery, as well as email collection and lead capture technology, digital signage, games, surveys, social media support, and more, OnSpot Social aims to deliver a simple yet effective customer engagement solution...." Peer review

OnSpot Social, belong to a category of solutions that help Lead Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Onspot-social is an industry-leading app for email and lead collection at trade shows, events, and retail locations. It enhances engagement in experiential marketing settings.

OnSpot Social Customer wins, Customer success stories, Case studies

How does OnSpot Social address your Engagement Management Challenges?

How efficiently Does OnSpot Social manage your Capturing Leads?

How does OnSpot Social facilitate Trade Show Marketing?

How efficiently Does OnSpot Social manage your Customer Feedback Management?

11 buyers and buying teams have used Cuspera to assess how well OnSpot Social solved their Lead Generation needs. Cuspera uses 333 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Lead Generation needs.

The Light Group - Hospitality

OnSpot Social helped The Light Group collect contact information at their bars and nightclubs. The Light Group used iPads with the OnSpot Social app at multiple locations to gather customer data. The...y collected email addresses, mobile numbers, Facebook Likes, and Twitter Followers. Since December 2012, they collected contact information from 118,178 customers. Over 84% of the data came from four nightclubs. This helped The Light Group build customer loyalty and increase repeat visits.

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California Travel and Tourism Commission (CTTC) - Government Administration

OnSpot Social helped the California Travel and Tourism Commission collect visitor feedback at 16 highway rest areas. The challenge was to capture survey responses from thousands of daily visitors. CT...TC used OnSpot Social kiosks with a Premium subscription to gather feedback and improve customer experience. In 18 months, they collected over 8,500 new leads and 8,250 completed surveys. The app made it easy to get valuable insights from tourists.

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Barona Casino - Hospitality

OnSpot Social helped Barona Casino improve their email list building. Barona replaced paper signups with the OnSpot Social app using the Scratch & Win feature. This made it fun for customers to share... their contact information. In the first year, Barona collected over 2,900 email addresses and 1,100 people played and won prizes. The app made lead capture easy and engaging for both staff and guests.

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Estée Lauder - Cosmetics

OnSpot Social helped Estée Lauder improve event marketing with automated texts and emails. Estée Lauder used iPads and the OnSpot Social app to collect contact info at B2C events. Attendees got insta...nt coupons by text, boosting engagement. Over 2,000 new leads were collected and 1,000+ automated texts and emails were sent. The company tracked results and calculated ROI using OnSpot Social's dashboard.

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Nutrition Systems - Food & Beverages

OnSpot Social helped Nutrition Systems improve lead capture at trade shows. Nutrition Systems used the app to collect leads digitally instead of using paper forms. The app's digital signage drew in a...ttendees, who entered their information on iPads. Nutrition Systems collected 15,674 qualified leads at three events. They also gained over 9,000 Facebook Likes and 6,300+ leads with full contact details.

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Trek Bikes - Sporting Goods

OnSpot Social helped Trek Bikes replace paper waiver forms with digital release forms. Trek used the app at events and in stores to let customers sign waivers on an iPad. This made the process easier... for staff and customers. Over three years, Trek collected 23,000+ email addresses, 18,000+ digital waivers, and 15,000+ digital signatures. The solution removed the need to store paper forms and improved efficiency.

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lightning

Peers used OnSpot Social for engagement management and capturing leads

OnSpot Social Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.35/5 ★

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.35/5 ★

Read Reviews (9)

Software Failure Risk Guidance

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for OnSpot Social

Overall Risk Meter

Low Medium High

Top Failure Risks for OnSpot Social

OnSpot Social, LLC Profile

Company Name

OnSpot Social, LLC

Company Website

https://onspotsocial.com/

Year Founded

2011

HQ Location

2053 Sturbridge Drive, Jamison, PA 18929, US

Employees

1-10

Social

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