Real-World Case Studies and Customer Success Stories with MAXMA

MAXMA.com helped Русские самоцветы, a jewelry brand, grow their average order value by 150% and purchases by 147%. The brand used a loyalty program with increased welcome bonuses to attract new custo...mers. During a spring campaign, revenue rose by 219% before bonuses and 195% after bonuses. VIP customers spent 367% more per order than others. The campaign showed that personalizing offers and using targeted communications can boost sales and customer engagement.
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MAXMA helped Аптека Фарма launch a simple loyalty program. The program uses a bonus system with easy registration and clear rules. Customers can register online or in-store and earn points for purcha...ses. The loyalty program pays off 14 times, with every 100 rubles invested bringing in 1400 rubles. Over 61% of customers use the bonus cards, and the program generates 72.8% of total revenue.
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MAXMA.com helped a premium meat boutique grow revenue from its customer base. The boutique used MAXMA's loyalty platform to build a 15,000-person client list and launched a bonus system for repeat pu...rchases. Campaigns using personalized offers and Wallet-cards achieved at least 700% ROI and saved 10,000 rubles monthly on SMS. MAXMA recommended birthday offers, targeting one-time buyers, managing expiring stock, and 'happy hour' promotions. These steps aimed to boost revenue, increase repeat purchases, and reduce single-purchase customers.
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MAXMA.com helped Green Malina, a retailer of outerwear, grow their average order value. Green Malina ran a promotion offering 2,000 rubles cashback for purchases over 13,000 rubles. The campaign led ...to 63 purchases with an average order value of 15,000 rubles. The average check increased by 5,000 rubles, repeat purchases grew by 14%, and the customer base grew by 97%. The promotion also attracted new customers and increased loyalty.
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MAXMA loyalty platform helped Hookah Market, a retail chain, grow their average transaction by 30%. The company used a multi-level loyalty program and segmented communications to boost customer engag...ement. Days between purchases dropped by 15.6% and repeat purchases rose by 5%. Customers in the loyalty program spent 21% more per visit than non-members. Targeted campaigns achieved high ROI, with some segments seeing over 1000% ROI and conversion rates above 10%.
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MAXMA helped BOLSHOY, a large department store in Yekaterinburg, set up a loyalty program. The program lets shoppers earn and spend bonuses across more than 100 Russian fashion brands in the store. C...ustomers join through a web form and use a wallet card on their phones. BOLSHOY uses push notifications and email campaigns to promote brands and inform customers. As a result, the store's customer base grows, more people use loyalty cards, and revenue from the loyalty program increases.
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MAXMA helped KOMIX, a small cosmetics retail chain in Adygea, launch a loyalty program. KOMIX used a multi-level bonus system, giving 5%, 7%, or 10% back in points based on purchase totals. They segm...ented customers and sent targeted offers, like 500 bonus points for VIPs and 25% discounts for inactive buyers. Over 90% of KOMIX's revenue now comes from loyal customers. The program increased customer retention and optimized marketing costs.
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MAXMA helped Mate Flowers boost loyalty program revenue by 16 times. Mate Flowers used a multi-level bonus system, Telegram bot, and automated messaging. Customers registered easily online or via Tel...egram to get virtual loyalty cards. The program achieved an 89% card usage rate. Automated and manual campaigns increased engagement and sales. The loyalty program drove strong business growth for Mate Flowers.
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MAXMA.com helped Мир Корма run a loyalty program for their pet store chain. The program gave 5% cashback and let customers pay up to 99% of a purchase with bonuses. 99.1% of all buyers joined the loy...alty program. The brand used push messages, customer segmentation, and wallet cards to boost engagement. Targeted bonus campaigns delivered ROI as high as 11,493%. The loyalty system helped keep customers and drive repeat sales.
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MAXMA helped Спорт&Мода boost loyalty program engagement from 48% to 77% in 3 months. The brand used a tiered bonus system, staff training, daily reminders, and gamification to drive results. Average... transaction value for loyalty members was 13% higher than non-members. Targeted email campaigns delivered an average ROI of 480%. Спорт&Мода gained better customer insights and increased repeat purchases with MAXMA's platform.
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MAXMA.com helps CONSO, a women's clothing brand, achieve up to 9407% ROI on email campaigns. CONSO uses minimalism and emotional storytelling in their emails. They avoid aggressive sales tactics and ...focus on brand values. Their email design is simple and elegant. With MAXMA.com, CONSO improved customer engagement and loyalty. The brand sees stable sales and high ROI without heavy discounts or pushy messages.
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MAXMA helped Lady Sharm, a Russian women's clothing brand, improve their loyalty program. Lady Sharm used MAXMA's platform for personalized campaigns, automatic and manual messaging, and bonus offers.... Over three years, average order value grew by 28% for loyalty members and LTV increased by 58%. Repeat purchases rose by 49% and the loyal customer base grew by 43%. The brand used Wallet cards, push notifications, and targeted promotions to drive these results.
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MAXMA helped Autentiments, a premium Russian fashion brand, improve customer retention and revenue. The challenge was to reduce customer churn and grow sales after traditional traffic channels became... less effective. MAXMA implemented a loyalty program, smartRFM analytics, and targeted communications. As a result, Autentiments reduced churn by 72% and increased revenue by 32%. The loyalty program now drives more repeat purchases and higher engagement.
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MAXMA.com helped Дюма, a women's clothing brand, grow repeat purchases by 410%. The brand used MAXMA.com to manage loyalty programs and customer communications. In five months, loyalty program revenu...e rose 61%, customer lifetime grew 300%, and purchases per client increased by 105.73%. Дюма used email campaigns, tiered loyalty levels, and targeted promotions. Seasonal offers achieved ROI up to 836%. The brand now plans more automation and analytics to boost results further.
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MAXMA helped Cheese it! Bakery set up a loyalty program for their online store. They placed loyalty offers at key points on the website, like the homepage, product pages, cart, and account area. The ...program used a simple registration process and wallet cards for easy access. As a result, 93% of customers joined the loyalty program. This increased customer retention and made communication more efficient.
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MAXMA helped Limoni, a cosmetics brand, improve their loyalty program. Limoni wanted to increase revenue by using better communication channels and loyalty mechanics. MAXMA analyzed Limoni's loyalty ...data and suggested steps like easier registration, more visible offers, and staff scripts. They also recommended product bundles and targeted bonus offers. These changes aimed to boost loyalty card use, raise average order value, and reactivate lapsed customers.
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MAXMA.com helped Suprotec, an automotive chemicals brand, grow revenue by 30% using personalized loyalty programs. Suprotec used customer data to send targeted offers and reminders, like oil change d...iscounts at the right time. The loyalty program included segmentation, personalized campaigns, and automated communications. ROI from campaigns reached 200% to 800%. About 10% of customers returned to stores after long breaks, driven by timely messages and offers.
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MAXMA helped Сердце России, a large pharmacy chain, automate marketing and loyalty programs. The company wanted a solution with good price, quality, and easy use. After using MAXMA for a year, the av...erage check grew by 23%. Repeat purchases increased 1.6 times. LTV grew 3.5 times. Customers bought more often and stayed with the brand longer.
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