MaintainX Overview

MaintainX is a leading CMMS and Asset Management software used by over 10,000 teams to optimize maintenance, operations, and compliance. It helps organizations minimize unplanned equipment downtime, enhancing productivity and collaboration across multiple teams and locations. The platform offers enterprise-grade security and scalability, making it suitable for large-scale operations. MaintainX integrates critical workflows, ensuring seamless communication and task management. This software is particularly valuable for industries that rely on maintaining equipment uptime and operational efficiency. A notable feature is its ability to centralize maintenance tasks, which can significantly reduce operational disruptions and improve asset longevity.

Use Cases

Customers recommend Workflow Management, Contact List Management, Order Management, as the business use cases that they have been most satisfied with while using MaintainX.

Other use cases:

  • Engagement Management
  • Products & Pricelist Management
  • Collaboration
  • Sending & Publishing Communications
  • Tracking & Monitoring Communications
See all use cases See less use cases

Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using MaintainX.

MaintainX Use-Cases and Business Priorities: Customer Satisfaction Data

MaintainX works with different mediums / channels such as Mobile. E-Mail. Offline etc.

MaintainX's features include Alerts: Popups & Notifications, Personalization, and Recording. and MaintainX support capabilities include Phone Support, 24/7 Support, Email Support, etc. also MaintainX analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Simplicity, communication platform with other users, interactive, customer support!. ...." Peer review by Carlos S., CEO

Peer review evidence (same sources as the product rating summary)

"...MaintainX is a mobile-first work order and procedure digitization software which helps factory frontline teams know exactly what they need to do and how to do it with centralized safety procedures, environmental checklists, tooling and gauge reporting, maintenance procedures, training checklists, and auditing/inspection workflows...." Peer review
"...Align your maintenance program to the standards of your choice Maintain Industry Standards Track compliance and seamlessly record history in the cloud Monitor Compliance Manage and update procedures across your organization to the latest standards Update Procedures with Ease Emphasize and reinforce your commitment to keeping your team safe Increase Organizational Awareness..." MaintainX Manage your Maintenance and Operations
"...MaintainX supports native iOS and Android apps, giving users the flexibility to complete work orders, manage assets and locations, and communicate with teams anytime, anywhere, via any mobile or tablet device...." Peer review

MaintainX, belong to a category of solutions that help Digital Asset Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

MaintainX helps businesses manage maintenance and daily operations efficiently. Reactive and preventive maintenance tracking is simplified for free.

Popular Business Setting

for MaintainX

Top Industries

  • Hospitality
  • Religious Institutions
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

MaintainX is popular in Hospitality, Religious Institutions, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.

MaintainX Customer wins, Customer success stories, Case studies

What solutions does MaintainX provide for Workflow Management?

What solutions does MaintainX provide for Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well MaintainX solved their Digital Asset Management needs. Cuspera uses 273 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Asset Management needs.

 

Michaels - Retail - Large

Irving, USA

MaintainX helped Michaels cut mean time to repair by 70%. The team also increased mean time between failures by 20%. Before MaintainX, Michaels used paper checklists and an old CMMS that was hard to ...use. With MaintainX, they made maintenance data easy to track and share. The company now has better preventive maintenance, less downtime, and improved team communication.

 

US LBM - Construction - Large

Buffalo Grove, USA

US LBM used MaintainX to standardize maintenance across more than 60 plants. Before, each site had different systems and inconsistent processes. MaintainX provided an easy-to-use CMMS that unified as...set records and improved communication. The rollout was iterative, focusing on core features and allowing flexibility. Now, technicians share best practices and treat maintenance as a collective effort. The company has a single platform for maintenance nationwide.

 

Cintas - Consumer Services - Very Large

Cincinnati, USA

MaintainX helped Cintas deploy a new maintenance management system across 200 sites in just 9 weeks. The mobile platform replaced an outdated CMMS, making maintenance tasks faster and easier for fron...tline workers. Cintas saw big gains in efficiency, less paperwork, and faster access to maintenance records. QR codes let anyone submit work requests, speeding up repairs. The new system freed up hours each week for staff to focus on higher-value work.

 

Cardinal Glass LG - Manufacturing - Large

Eden Prairie, USA

MaintainX helped Cardinal Glass LG cut unplanned downtime by about 60%. The team completed 70% more preventive maintenance work orders year over year. On-time work order completion rose by 14%. Audit... prep time dropped by an average of six hours. The mobile-first CMMS platform made it easy for staff to report and track maintenance. Cardinal Glass LG now has better visibility and faster response times for maintenance tasks.

 

DNP - Manufacturing - Large

Tokyo, Japan

MaintainX helped DNP, a leading industrial printing manufacturer, boost asset availability by 17%. Before, DNP tracked downtime and maintenance on paper, causing delays and missed issues. With Mainta...inX and MachineMetrics, operators now submit maintenance requests in three clicks. Real-time data lets teams spot problems and act fast. DNP replaced siloed reporting with a shared dashboard, improving decision-making and reducing unplanned downtime.

 

Magnera - Manufacturing - Medium

Asheville, USA

MaintainX helped Magnera's Asheville facility cut downtime by 12 hours per month, saving over $575k a year. The team increased technical availability by 12% and kept output steady despite losing four... skilled technicians. Real-time collaboration and mobile work order management improved communication and reduced conflict between maintenance and production. Magnera now completes preventive maintenance faster and documents work with photos and checklists. The facility plans to integrate SAP for better parts tracking and analytics.

Discover Simplified Maintenance with MaintainX

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Peers used MaintainX for workflow management and contact list management

MaintainX Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.27/5

Read Reviews (5)
Custom Reports

3.18/5

Read Reviews (43)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.27/5

Read Reviews (5)
Custom Reports

3.18/5

Read Reviews (43)

Software Failure Risk Guidance

?

for MaintainX

Overall Risk Meter

Low Medium High

Top Failure Risks for MaintainX

MaintainX, Inc. News

Product

MaintainX touts AI solution for preparing maintenance reports

MaintainX has launched Report Builder AI, an AI-driven tool designed to assist facilities managers and technicians in generating maintenance reports using plain-language prompts. This solution aims to reduce downtime and improve asset management by enabling users to extract insights from maintenance data without needing advanced technical skills. The tool addresses customer demand for advanced reporting and helps capture institutional knowledge for better operational planning.

Partnership

Augury and MaintainX Partner to Deliver Closed-Loop Maintenance ...

Augury and MaintainX have partnered to integrate Augury's AI-driven machine insights into MaintainX's platform, creating a closed-loop maintenance system. This integration transforms predictive diagnostics into real-time work orders, enabling dynamic, condition-based maintenance. The solution improves operational efficiency by automating work orders and feeding repair outcomes back into the AI system, reducing equipment downtime.

Product

MaintainX Launches Reporting AI for Maintenance

MaintainX has launched Reporting AI, a new solution designed to enhance maintenance management by providing data-driven insights. This tool uses advanced AI to analyze maintenance data, offering detailed reports that help teams identify trends and performance gaps. It supports proactive maintenance by simplifying complex data and enabling predictive processes, thus improving equipment reliability and operational efficiency.

Product

MaintainX Launches Reporting AI for Maintenance and Reliability

MaintainX has launched Report Builder AI, an advanced reporting tool within its platform that uses natural language processing to create custom reports and visualizations for maintenance teams. This feature allows users to generate reports on labor, inventory, and asset performance without needing complex spreadsheets or third-party tools, enhancing operational decision-making.

MaintainX, Inc. Profile

Company Name

MaintainX, Inc.

Year Founded

2018

HQ Location

185 Clara St, San Francisco, California 94107, US

Employees

101-250

Social

Financials

SERIES C