MaintainX Overview

MaintainX is a leading CMMS and Asset Management software used by over 10,000 teams to optimize maintenance, operations, and compliance. It helps organizations minimize unplanned equipment downtime, enhancing productivity and collaboration across multiple teams and locations. The platform offers enterprise-grade security and scalability, making it suitable for large-scale operations. MaintainX integrates critical workflows, ensuring seamless communication and task management. This software is particularly valuable for industries that rely on maintaining equipment uptime and operational efficiency. A notable feature is its ability to centralize maintenance tasks, which can significantly reduce operational disruptions and improve asset longevity.

Use Cases

Customers recommend Workflow Management, Contact List Management, Order Management, as the business use cases that they have been most satisfied with while using MaintainX.

Other use cases:

  • Engagement Management
  • Products & Pricelist Management
  • Collaboration
  • Sending & Publishing Communications
  • Tracking & Monitoring Communications
See all use cases See less use cases

Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using MaintainX.

MaintainX Use-Cases and Business Priorities: Customer Satisfaction Data

MaintainX works with different mediums / channels such as Mobile. E-Mail. Offline etc.

MaintainX's features include Alerts: Popups & Notifications, Personalization, and Recording. and MaintainX support capabilities include Phone Support, 24/7 Support, Email Support, etc. also MaintainX analytics capabilities include Analytics, and Custom Reports.

Reviews

"...MaintainX is mobile-first workflow and procedure digitization software that allows frontline teams to know what they need to do and how to do it...." Peer review from MaintainX

Peer review evidence (same sources as the product rating summary)

"...With help from MaintainX I was able to put together successful work flows and implement a fleet program we are now entering month 6 and still loving it...." Peer review by Brent T., Fleet Manager, Utilities
"...Being able to track work accross our facilities has made day to day operations run smoother and kept managment in constant contact with whats going on...." Peer review by Justin P., Building Supervisor, Hospitality
"...MaintainX supports native iOS and Android apps, giving users the flexibility to complete work orders, manage assets and locations, and communicate with teams anytime, anywhere, via any mobile or tablet device...." Peer review

MaintainX, belong to a category of solutions that help Digital Asset Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

MaintainX helps businesses manage maintenance and daily operations efficiently. Reactive and preventive maintenance tracking is simplified for free.

Popular Business Setting

for MaintainX

Top Industries

  • Hospitality
  • Religious Institutions
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

MaintainX is popular in Hospitality, Religious Institutions, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.

MaintainX Customer wins, Customer success stories, Case studies

What benefits does MaintainX offer for Workflow Management?

What makes MaintainX ideal for Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well MaintainX solved their Digital Asset Management needs. Cuspera uses 273 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Asset Management needs.

Titan America - Manufacturing - Large

Norfolk, USA

MaintainX helped Titan America cut unplanned maintenance by 30%. The company needed better tools to track equipment failures and manage preventive maintenance. With MaintainX, technicians now use mob...ile devices to log inspections and work orders in real time. The platform integrates with Titan’s ERP and Domo dashboards, saving hours of manual data entry. Titan America now tracks over 800 assets and has digitized 150 procedures, improving transparency and decision-making across the company.

Synergy Flavors - Food & Beverages - Medium

Wauconda, USA

MaintainX helped Synergy Flavors cut downtime by 90% on key production equipment in just 13 weeks. The team achieved a 99.8% work order completion rate across 4,600 annual work orders. Mean time to r...epair dropped by 48%. MaintainX enabled real-time data access, improved visibility, and supported full budget compliance. Synergy Flavors now makes faster repairs and smarter decisions with digital workflows.

Maas Energy Works - Manufacturing - Medium

Eureka, USA

MaintainX helped Maas Energy Works boost efficiency by 30%. The company used to track maintenance and inventory with spreadsheets and word of mouth. With MaintainX, Maas automated maintenance, improv...ed compliance, and reduced downtime. The mobile platform made it easy for field teams to log work and manage assets across four states. Maas now handles over 25,000 work orders and 2,500 assets in MaintainX. Customer trust and productivity increased as a result.

Enor Chile - Utilities - Medium

Santiago, Chile

MaintainX helped Enor Chile digitize preventive maintenance and centralize work orders. The company cut administrative reporting time by 30% and improved field data quality by 30%. Maintenance tracea...bility increased by 40%, and audit preparation time dropped by 33%. Teams now access procedures and asset history from mobile devices. Enor Chile can plan smarter and make data-driven decisions for maintenance.

 

Michaels - Retail - Large

Irving, USA

MaintainX helped Michaels cut mean time to repair by 70%. The team also increased mean time between failures by 20%. Before MaintainX, Michaels used paper checklists and an old CMMS that was hard to ...use. With MaintainX, they made maintenance data easy to track and share. The company now has better preventive maintenance, less downtime, and improved team communication.

 

US LBM - Construction - Large

Buffalo Grove, USA

US LBM used MaintainX to standardize maintenance across more than 60 plants. Before, each site had different systems and inconsistent processes. MaintainX provided an easy-to-use CMMS that unified as...set records and improved communication. The rollout was iterative, focusing on core features and allowing flexibility. Now, technicians share best practices and treat maintenance as a collective effort. The company has a single platform for maintenance nationwide.

Discover Simplified Maintenance with MaintainX

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Peers used MaintainX for workflow management and contact list management

MaintainX Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.27/5

Read Reviews (5)
Custom Reports

3.18/5

Read Reviews (43)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.27/5

Read Reviews (5)
Custom Reports

3.18/5

Read Reviews (43)

Software Failure Risk Guidance

?

for MaintainX

Overall Risk Meter

Low Medium High

Top Failure Risks for MaintainX

MaintainX, Inc. News

Product

MaintainX touts AI solution for preparing maintenance reports

MaintainX has launched Report Builder AI, an AI-driven tool designed to assist facilities managers and technicians in generating maintenance reports using plain-language prompts. This solution aims to reduce downtime and improve asset management by enabling users to extract insights from maintenance data without needing advanced technical skills. The tool addresses customer demand for advanced reporting and helps capture institutional knowledge for better operational planning.

Partnership

Augury and MaintainX Partner to Deliver Closed-Loop Maintenance ...

Augury and MaintainX have partnered to integrate Augury's AI-driven machine insights into MaintainX's platform, creating a closed-loop maintenance system. This integration transforms predictive diagnostics into real-time work orders, enabling dynamic, condition-based maintenance. The solution improves operational efficiency by automating work orders and feeding repair outcomes back into the AI system, reducing equipment downtime.

Product

MaintainX Launches Reporting AI for Maintenance

MaintainX has launched Reporting AI, a new solution designed to enhance maintenance management by providing data-driven insights. This tool uses advanced AI to analyze maintenance data, offering detailed reports that help teams identify trends and performance gaps. It supports proactive maintenance by simplifying complex data and enabling predictive processes, thus improving equipment reliability and operational efficiency.

Product

MaintainX Launches Reporting AI for Maintenance and Reliability

MaintainX has launched Report Builder AI, an advanced reporting tool within its platform that uses natural language processing to create custom reports and visualizations for maintenance teams. This feature allows users to generate reports on labor, inventory, and asset performance without needing complex spreadsheets or third-party tools, enhancing operational decision-making.

MaintainX, Inc. Profile

Company Name

MaintainX, Inc.

Year Founded

2018

HQ Location

185 Clara St, San Francisco, California 94107, US

Employees

101-250

Social

Financials

SERIES C