MaintainX Overview

MaintainX is a leading CMMS and Asset Management software used by over 10,000 teams to optimize maintenance, operations, and compliance. It helps organizations minimize unplanned equipment downtime, enhancing productivity and collaboration across multiple teams and locations. The platform offers enterprise-grade security and scalability, making it suitable for large-scale operations. MaintainX integrates critical workflows, ensuring seamless communication and task management. This software is particularly valuable for industries that rely on maintaining equipment uptime and operational efficiency. A notable feature is its ability to centralize maintenance tasks, which can significantly reduce operational disruptions and improve asset longevity.

Use Cases

Customers recommend Workflow Management, Contact List Management, Order Management, as the business use cases that they have been most satisfied with while using MaintainX.

Other use cases:

  • Engagement Management
  • Products & Pricelist Management
  • Collaboration
  • Sending & Publishing Communications
  • Tracking & Monitoring Communications
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Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using MaintainX.

Other priorities:

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MaintainX Use-Cases and Business Priorities: Customer Satisfaction Data

MaintainX works with different mediums / channels such as Mobile. E-Mail. Offline etc.

MaintainX's features include Alerts: Popups & Notifications, Personalization, and Recording. and MaintainX support capabilities include Phone Support, 24/7 Support, Email Support, etc. also MaintainX analytics capabilities include Analytics, and Custom Reports.

Reviews

"...MaintainX is mobile-first workflow and procedure digitization software that allows frontline teams to know what they need to do and how to do it...." Peer review from MaintainX

MaintainX, belong to a category of solutions that help Digital Asset Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

MaintainX helps businesses manage maintenance and daily operations efficiently. Reactive and preventive maintenance tracking is simplified for free.

Popular Business Setting

for MaintainX

Top Industries

  • Hospitality
  • Religious Institutions
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

MaintainX is popular in Hospitality, Religious Institutions, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.

MaintainX Customer wins, Customer success stories, Case studies

How can MaintainX optimize your Workflow Management Workflow?

How does MaintainX address your Contact List Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well MaintainX solved their Digital Asset Management needs. Cuspera uses 273 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Asset Management needs.

Duracell - Consumer Goods - Consumer Goods

MaintainX helped Duracell save over $50,000 a year on parts inventory costs. Duracell used MaintainX to digitize maintenance and inventory management. The integration with SAP gave technicians real-t...ime inventory data on mobile devices. This made maintenance teams more productive and reduced time wasted searching for parts. The solution improved cost tracking and reporting for finance teams.

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Zeta Energy - Manufacturing - Manufacturing

MaintainX helped Zeta Energy cut equipment repair time from weeks to hours. The team replaced spreadsheets with a centralized maintenance system. They now track inventory in real time using QR codes ...and a mobile app. Standard operating procedures and root cause analysis are now streamlined. Zeta Energy improved maintenance planning and reduced downtime. The company eliminated messy inventory records and increased production capacity.

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Hypertherm Associates - Manufacturing - Manufacturing

MaintainX helped Hypertherm Associates modernize maintenance by integrating machine data and streamlining workflows. The team replaced an outdated system, improved reporting, and gained better visibi...lity into equipment performance. MaintainX’s open API enabled easy integration with other systems. The company reduced costs by optimizing parts inventory and improved capacity planning. Fast adoption and strong customer support made the transition smooth.

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Tosca - Food & Beverages - Food & Beverages

MaintainX helped Tosca improve overall equipment effectiveness by 25 percentage points. Tosca struggled with a legacy CMMS that was hard to use and lacked mobile access. MaintainX offered easy preven...tive maintenance management and fast onboarding. Tosca implemented MaintainX at 16 sites in under five months. The team quickly reached their OEE target, boosting efficiency and maintenance tracking.

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Southeast Power Corporation - Utilities - Utilities

MaintainX helped Southeast Power Corporation organize over 1,000 assets and launch a preventive maintenance program. The team created more than 6,000 work orders and developed standard operating proc...edures. Communication improved as employees accessed equipment data on mobile devices. The CMMS software reduced downtime and made technicians more self-sufficient. Southeast Power now creates predictive maintenance work orders and runs operations more efficiently.

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Michaels Stores - Retail - Retail

MaintainX helped Michaels Stores cut mean time to repair by 70%. The team also increased mean time between failures by 20%. Before MaintainX, Michaels used paper checklists and a legacy CMMS that slo...wed work. The new system made it easy to track data, standardize maintenance, and reduce emergency parts spending. Technicians now use mobile tools, improving data quality and accountability across all distribution centers.

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Discover Simplified Maintenance with MaintainX

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Peers used MaintainX for workflow management and contact list management

MaintainX Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.27/5 ★

Read Reviews (5)
Custom Reports

3.18/5 ★

Read Reviews (43)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.27/5 ★

Read Reviews (5)
Custom Reports

3.18/5 ★

Read Reviews (43)

Software Failure Risk Guidance

?

for MaintainX

Overall Risk Meter

Low Medium High

Top Failure Risks for MaintainX

MaintainX, Inc. News

Partnership

Augury and MaintainX Partner to Deliver Closed-Loop Maintenance ...

Augury and MaintainX have partnered to integrate Augury's AI-driven machine insights into MaintainX's platform, creating a closed-loop maintenance system. This integration transforms predictive diagnostics into real-time work orders, enabling dynamic, condition-based maintenance. The solution improves operational efficiency by automating work orders and feeding repair outcomes back into the AI system, reducing equipment downtime.

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Product

MaintainX Launches Reporting AI for Maintenance

MaintainX has launched Reporting AI, a new solution designed to enhance maintenance management by providing data-driven insights. This tool uses advanced AI to analyze maintenance data, offering detailed reports that help teams identify trends and performance gaps. It supports proactive maintenance by simplifying complex data and enabling predictive processes, thus improving equipment reliability and operational efficiency.

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Product

MaintainX Launches Reporting AI for Maintenance and Reliability

MaintainX has launched Report Builder AI, an advanced reporting tool within its platform that uses natural language processing to create custom reports and visualizations for maintenance teams. This feature allows users to generate reports on labor, inventory, and asset performance without needing complex spreadsheets or third-party tools, enhancing operational decision-making.

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Awards

MaintainX Wins 2026 G2 Best Software Award

MaintainX has been named to G2's 2026 Best Software Awards list, recognizing its AI-powered maintenance and asset management platform. This award highlights MaintainX's global standing among the top 100 software companies, based on authentic user reviews. The company continues to lead in the EAM and CMMS categories, achieving a perfect satisfaction score.

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MaintainX, Inc. Profile

Company Name

MaintainX, Inc.

Company Website

https://www.getmaintainx.com/

Year Founded

2018

HQ Location

185 Clara St, San Francisco, California 94107, US

Employees

101-250

Social

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Financials

SERIES C