MaintainX Overview

MaintainX is a leading CMMS and Asset Management software used by over 10,000 teams to optimize maintenance, operations, and compliance. It helps organizations minimize unplanned equipment downtime, enhancing productivity and collaboration across multiple teams and locations. The platform offers enterprise-grade security and scalability, making it suitable for large-scale operations. MaintainX integrates critical workflows, ensuring seamless communication and task management. This software is particularly valuable for industries that rely on maintaining equipment uptime and operational efficiency. A notable feature is its ability to centralize maintenance tasks, which can significantly reduce operational disruptions and improve asset longevity.

Use Cases

Customers recommend Workflow Management, Contact List Management, Order Management, as the business use cases that they have been most satisfied with while using MaintainX.

Other use cases:

  • Engagement Management
  • Products & Pricelist Management
  • Collaboration
  • Sending & Publishing Communications
  • Tracking & Monitoring Communications
See all use cases See less use cases

Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using MaintainX.

MaintainX Use-Cases and Business Priorities: Customer Satisfaction Data

MaintainX works with different mediums / channels such as Mobile. E-Mail. Offline etc.

MaintainX's features include Alerts: Popups & Notifications, Personalization, and Recording. and MaintainX support capabilities include Phone Support, 24/7 Support, Email Support, etc. also MaintainX analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Simplicity, communication platform with other users, interactive, customer support!. ...." Peer review by Carlos S., CEO

Peer review evidence (same sources as the product rating summary)

"...With help from MaintainX I was able to put together successful work flows and implement a fleet program we are now entering month 6 and still loving it...." Peer review by Brent T., Fleet Manager, Utilities
"...Being able to track work accross our facilities has made day to day operations run smoother and kept managment in constant contact with whats going on...." Peer review by Justin P., Building Supervisor, Hospitality
"...MaintainX supports native iOS and Android apps, giving users the flexibility to complete work orders, manage assets and locations, and communicate with teams anytime, anywhere, via any mobile or tablet device...." Peer review

MaintainX, belong to a category of solutions that help Digital Asset Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

MaintainX helps businesses manage maintenance and daily operations efficiently. Reactive and preventive maintenance tracking is simplified for free.

Popular Business Setting

for MaintainX

Top Industries

  • Hospitality
  • Religious Institutions
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

MaintainX is popular in Hospitality, Religious Institutions, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.

MaintainX Customer wins, Customer success stories, Case studies

How efficiently Does MaintainX manage your Workflow Management?

What solutions does MaintainX provide for Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well MaintainX solved their Digital Asset Management needs. Cuspera uses 273 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Asset Management needs.

 

Redimix - Manufacturing - Medium

Manchester, USA

MaintainX helped Redimix cut maintenance costs by 53.9% year-over-year. The company used MaintainX to standardize training, improve inventory management, and centralize maintenance data. Redimix comp...leted nearly 1,800 work orders since implementation. The mobile platform made it easy for all staff to use. Redimix also reduced winter maintenance spend by 66%.

 

Hypertherm Associates - Manufacturing - Large

Hanover, USA

MaintainX helped Hypertherm Associates modernize maintenance across multiple factories. The team replaced outdated systems and manual reporting with real-time data and easy-to-use mobile tools. They ...improved preventive maintenance planning and balanced technician workloads. Inventory costs dropped as parts tracking became more accurate. Integration with IoT and Power BI enabled smarter decisions and better reporting. Hypertherm now uses data-driven maintenance to extend equipment life and reduce unnecessary work.

 

Hudsonville Ice Cream - Food & Beverages - Medium

Holland, USA

Hudsonville Ice Cream used MaintainX to modernize its maintenance program. They integrated machine signals from Ignition into MaintainX for real-time monitoring and automatic work order creation. The... team centralized all work orders, manuals, and alerts in one system, saving time and improving accountability. MaintainX’s AI tools cut up to 90% of the time needed to create procedures and work orders. Each technician now saves at least two hours per week, and downtime has decreased thanks to faster parts searches and predictive maintenance.

 

Zeta Energy - Manufacturing - Small

Houston, USA

MaintainX helped Zeta Energy cut equipment repair times from weeks to hours. The team replaced manual spreadsheets with a centralized maintenance system. They now track inventory in real time using Q...R codes and a mobile app. Standard operating procedures and root cause analysis are now streamlined. Zeta Energy improved production capacity and reduced costs with MaintainX.

 

Suominen - Manufacturing - Medium

Helsinki, Finland

MaintainX helped Suominen, a global manufacturer, unify maintenance and asset management across plants on three continents. The solution integrated with SAP ECC to sync parts inventory and purchasing... data in real time. The rollout at the Green Bay site took 3.5 months and launched on schedule without errors. Early results show reduced manual reconciliation and improved data alignment for operations, finance, and supply chain teams. Standardized processes now support future SAP migration plans.

 

PharmaNZ - Manufacturing - Small

New Zealand

MaintainX helped PharmaNZ cut maintenance costs by over 70%, saving more than $70,000. The company moved from manual, paper-based compliance and reactive maintenance to a digital, proactive approach.... Audits now take hours less, and preventive maintenance work increased by 200%. Inventory management improved, reducing downtime and production losses. PharmaNZ also freed up its quality team by absorbing calibration tasks into maintenance.

Discover Simplified Maintenance with MaintainX

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Peers used MaintainX for workflow management and contact list management

MaintainX Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.27/5

Read Reviews (5)
Custom Reports

3.18/5

Read Reviews (43)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.27/5

Read Reviews (5)
Custom Reports

3.18/5

Read Reviews (43)

Software Failure Risk Guidance

?

for MaintainX

Overall Risk Meter

Low Medium High

Top Failure Risks for MaintainX

MaintainX, Inc. News

Product

MaintainX touts AI solution for preparing maintenance reports

MaintainX has launched Report Builder AI, an AI-driven tool designed to assist facilities managers and technicians in generating maintenance reports using plain-language prompts. This solution aims to reduce downtime and improve asset management by enabling users to extract insights from maintenance data without needing advanced technical skills. The tool addresses customer demand for advanced reporting and helps capture institutional knowledge for better operational planning.

Partnership

Augury and MaintainX Partner to Deliver Closed-Loop Maintenance ...

Augury and MaintainX have partnered to integrate Augury's AI-driven machine insights into MaintainX's platform, creating a closed-loop maintenance system. This integration transforms predictive diagnostics into real-time work orders, enabling dynamic, condition-based maintenance. The solution improves operational efficiency by automating work orders and feeding repair outcomes back into the AI system, reducing equipment downtime.

Product

MaintainX Launches Reporting AI for Maintenance

MaintainX has launched Reporting AI, a new solution designed to enhance maintenance management by providing data-driven insights. This tool uses advanced AI to analyze maintenance data, offering detailed reports that help teams identify trends and performance gaps. It supports proactive maintenance by simplifying complex data and enabling predictive processes, thus improving equipment reliability and operational efficiency.

Product

MaintainX Launches Reporting AI for Maintenance and Reliability

MaintainX has launched Report Builder AI, an advanced reporting tool within its platform that uses natural language processing to create custom reports and visualizations for maintenance teams. This feature allows users to generate reports on labor, inventory, and asset performance without needing complex spreadsheets or third-party tools, enhancing operational decision-making.

MaintainX, Inc. Profile

Company Name

MaintainX, Inc.

Year Founded

2018

HQ Location

185 Clara St, San Francisco, California 94107, US

Employees

101-250

Social

Financials

SERIES C