Automated Direct Mail Platform to Program and control direct mail just like email
Financial Services Case Studies and Success Stories with Lob Print & Mail
CASE STUDY Honeydue
Lob Address Verification API helped Honeydue improve customer onboarding for their Joint Banking feature. Honeydue faced an 18% rejection rate due to unverifiable addresses, especially for couples wh...o had just moved in together. By using Lob's API, Honeydue validated addresses in real time and tailored the onboarding journey. The integration was fast, taking only 30 minutes to explain to engineers. Honeydue now delivers a smoother customer experience and meets compliance requirements.
Lob Address Verification helped BlueChip Financial fix address issues in their direct mail campaigns. BlueChip used Lob to parse, standardize, and filter millions of addresses. This led to a 50% redu...ction in failed mailings and cut potential mail costs by over half. BlueChip also improved their data quality by removing undeliverable addresses. The solution was easy to use and freed up resources for BlueChip to focus on their mission.
Lob's API helped Saylent improve direct mail marketing for banks and credit unions. Saylent's customers struggled with manual, slow, and non-personalized campaigns. Lob enabled fast, automated, and p...ersonalized direct mail as part of Saylent's Engage platform. The integration took just two weeks. Saylent's clients now save time and can run more targeted campaigns with less effort.
Food & Beverages Case Studies and Success Stories with Lob Print & Mail
CASE STUDY Marley Spoon
Lob helped Marley Spoon use automated direct mail to win back churned customers. The CRM team used customer data to target high-value users and ran test campaigns. Direct mail drove 20% of conversion...s in one quarter. The conversion rate from direct mail was 263% higher than email. Automation saved the team time and money. Marley Spoon plans to expand direct mail in its marketing mix.
Lob Address Verification API helps Current, a modern banking solution, reduce compliance costs and improve customer experience. Current uses Lob to verify customer addresses during onboarding, which ...cuts down on bad data and saves users time. This integration boosts KYC first-time acceptance rates and lowers compliance spend. The automated process builds trust and makes onboarding smoother for new users.
Lob's Print & Mail API helps Resistbot deliver messages from individuals to elected officials. Resistbot turns text messages into letters and sends them by mail, reaching offices without digital acce...ss. When a Texas politician disabled fax machines, Resistbot sent 100,000 letters through Lob. In 2018, Resistbot used Lob to help users pre-fill and mail over 10,000 voter registration forms. Lob ensures messages always reach their destination, supporting Resistbot's mission for government accountability.
Lob’s Print and Mail and Address Verification APIs helped JustFix.nyc automate sending attorney-vetted notices to landlords. Before Lob, JustFix.nyc mailed each letter by hand, which took a lot of ti...me and effort. With Lob, they send large volumes of certified mail quickly and easily, without post office trips. The Address Verification API ensures every letter goes to the right place. This automation saves time, reduces costs, and lets JustFix.nyc focus more on fighting housing displacement in New York City.
With Lob, Fundraise Up has been able to simplify their users’ checkout experiences, which has increased the total number of donations made and reduced donor abandonment rates.
Lob's Address Verification API helped Ameelio build a free app for families to send letters to incarcerated loved ones. Ameelio used Lob to standardize over 1,800 prison addresses and track mail deli...very. The integration took less than a day and enabled a fast launch. In the first week, users sent 300 letters and 88% added a contact. Lob's platform removed the need for complex print and mail logistics, letting Ameelio focus on its mission.
With Lob, Fundraise Up has been able to simplify their users’ checkout experiences, which has increased the total number of donations made and reduced donor abandonment rates.
Lob's Print and Mail & Address Verification helped MuckRock automate direct mail for public records requests. Before Lob, staff spent many hours each week on manual mailing tasks. With Lob, MuckRock ...saved 10-20 hours of staff time weekly. The platform's tracking features improved reliability and made accounting easier. Implementation was fast, with in-house developers finishing weeks ahead of schedule.
Lob for Salesforce helped Travis Manion Foundation automate donor acknowledgement letters. Before, staff spent hours each week on a manual process with a third-party vendor. The new automated workflo...w uses Salesforce data, ensures correct formatting, and tracks delivery. TMF cut direct mail costs by 50% and saved staff hours. The implementation took less than 10 hours and went live in under a month.
How Lob helped Myriad in meeting the monthly challenge of creating thousands of HIPAA-compliant invoices, split between insurance companies and individuals
How VillageCareMAX were able to successfully automate several of their direct mail efforts by creating more efficient workflows that surround their offline communication
How Lob helped Myriad in meeting the monthly challenge of creating thousands of HIPAA-compliant invoices, split between insurance companies and individuals
How VillageCareMAX were able to successfully automate several of their direct mail efforts by creating more efficient workflows that surround their offline communication
The healthcare company achieved improved audience engagement and targeted outreach using intelligent direct mail, optimizing message delivery and timing for better results.
The healthcare company achieved improved audience engagement and targeted outreach using intelligent direct mail, optimizing message delivery and timing for better results.
With Lob Address Verification API live, when new buyers join the B-Stock marketplace, their addresses are verified as they enter in their address information.
With Lob Address Verification API live, when new buyers join the B-Stock marketplace, their addresses are verified as they enter in their address information.
Lob helped thredUP run a direct mail reactivation campaign to win back inactive customers. thredUP used Lob’s platform to segment audiences, personalize postcards, and A/B test creative formats. The ...campaign led to a 128% boost in ROI, with the highest engagement from unsubscribed users. A follow-up test showed a 45% off offer drove a 4x higher conversion rate than 30% off. Lob’s automation reduced manual work and increased efficiency for thredUP.
Lob Address Verification API helped B-Stock fix address errors for its online marketplace. Before Lob, B-Stock's support team spent many hours fixing bad addresses. Lob's CASS certified API checks ad...dresses as buyers enter them, using USPS data. This made B-Stock's deliveries more reliable and cut down on support time. B-Stock now saves time and money with fewer manual checks and higher delivery rates.
With Lob Address Verification API live, when new buyers join the B-Stock marketplace, their addresses are verified as they enter in their address information.
Lob helped Branch automate its direct mail operations. Branch faced slow, manual mail processes and compliance challenges as it grew. Lob's platform integrated with Iterable and Customer.io, letting ...Branch send 5,000 postcards in five minutes. QR codes in mailings made it easy for customers to act. Branch saw a 25% increase in customer retention. Lob's automation improved compliance, scalability, and supported Branch's sustainability goals.
Lob helped Clearcover automate and scale their direct mail for compliance and customer servicing. Clearcover used Lob's API to replace manual print processes, saving time and reducing errors. After i...ntegration, Clearcover increased from a few hundred to about 6,000 automated mail pieces per month. Lob's automation features helped decrease liability exposure by at least 50%. The solution made audits easier and supported Clearcover's rapid growth in the insurance industry.
Lob helped CPH & Associates automate their direct mail process. Before Lob, CPH used manual workflows and external printers, which took two weeks to send campaigns. With Lob’s API and integrations, C...PH reduced lead time by 98%, now sending mail in less than one hour. Automation let CPH support customer channel preferences and cut manual work from three people to less than one. This improved retention and made direct mail more valuable for CPH.
Lob automated direct mail helped Encamp streamline compliance mailings. Encamp faced tight deadlines and high volume, risking fines if mail was late or wrong. Lob integrated with Encamp’s tech stack,... automating mail and reducing manual work. Upgrading to Lob’s Enterprise plan cut costs and improved efficiency. Encamp saved money, reduced compliance risk, and freed staff for higher-value work. The solution made direct mail fast, accurate, and reliable for Encamp.
Real Estate Case Studies and Success Stories with Lob Print & Mail
CASE STUDY RealMailers
Lob helped RealMailers automate direct mail marketing. Before Lob, RealMailers spent a lot of time and effort on manual mail campaigns. Lob's platform automated the process and integrated in just two... hours. RealMailers scaled from 50 local agents to over 500 agents and brokers nationwide. The solution made targeted mailing campaigns faster, easier, and more affordable for their clients.
Lob helped Realeflow improve its direct mail marketing platform. Realeflow faced slow, manual processes and lacked campaign insights. By integrating Lob's API, Realeflow launched a new direct mail to...ol with better templates and analytics. In the first 30 days, direct mail campaigns increased by over 300% and unique user adoption grew by over 200%. Realeflow lowered costs and gave users more control and insight into their campaigns.
Lob helped Inside Real Estate improve their direct mail process. Before Lob, the team at Kunversion+ sent postcards by hand, which slowed them down. With Lob’s API, they automated and scaled their di...rect mail, making it easy to personalize every piece. This change led to a fivefold increase in postcard response rates. The company now sends targeted, personalized mail quickly and at a lower cost.
Lob helped VentureStack improve its direct mail marketing. VentureStack wanted more personalized and trackable mail to stand out in real estate. Lob's automated direct mail let them customize letters... and postcards, add QR codes, and use A/B testing. They saved time by automating orders and list management. VentureStack achieved an 8.3x return on ad spend, far above the industry average. Direct mail now drives more online leads and supports their digital marketing.
Other Industry Case Studies and Success Stories with Lob Print & Mail
CASE STUDY Congress.Cards
Lob's direct mail API helped Congress.Cards enable activism during the 2020 protests. Congress.Cards used Lob to send thousands of postcards to Congress, supporting police reform and racial justice. ...The platform automated postcard mailing and address verification, making it easy for users to contact representatives. For every card sent, $1 was donated to related causes. The API was easy to use and helped with reporting and donations.
Lob helped VillageCareMAX automate HIPAA-compliant direct mail. Before Lob, VillageCareMAX spent over 300 hours each month on manual mail tasks. With Lob, they automated workflows and saved 4,000 hou...rs a year. The solution improved delivery of care plan letters and monthly reports. VillageCareMAX now sends mail faster and at lower cost, while keeping member data secure.
Lob’s Print & Mail Automation helped Pearly, a dental RCM SaaS platform, add physical mail to digital billing and marketing. Pearly used Lob’s API to send physical billing statements for overdue acco...unts, boosting collection rates. The new omnichannel approach led to a 9% increase in collections and a 27% improvement in write-off recovery, adding $211K annually for larger SMBs. Days-to-pay dropped by 18%, and DSOs saved over $27,000 a year by targeting mailings. Pearly’s marketing team and customers saved dozens of hours each month with automation.
Lob's automated direct mail platform helped Mabel reach Medicare patients with personalized letters from their doctors. Mabel used Lob's API to automate mailings, segment patients, and customize mess...ages using EHR data. This solution replaced manual processes and improved efficiency for 3,000 clinics. Mabel achieved response rates 30 to 50 times higher than industry norms, averaging around 5%. The campaigns generated about $360 million in incremental revenue for Mabel's clients, with over 60% from direct mail.
Lob helped CouchSurfing automate their address verification process. Before Lob, CouchSurfing used a manual system to send postcards, which was slow and error-prone. With the Lob API, they now send p...ostcards on-demand and ensure addresses are accurate. This saves time every week and reduces manual work. CouchSurfing also benefits from better pricing, faster delivery, and dynamic postcard updates.
Lob helped Clover Health automate HIPAA-compliant direct mail. Clover Health struggled with manual mail processes and compliance audits. Lob’s APIs let them send compliance mail automatically. This f...reed up staff for higher-level work. Audit preparation became easy with secure archives on the Lob dashboard. Clover Health now sends mail instantly and accurately, improving efficiency and compliance.
Lob Address Verification API helped Carewell fix undeliverable address issues. Carewell used Lob to cut shipping costs by $5,000 a month. The API was easy to set up, taking just four hours. Carewell ...improved on-time delivery and sent welcome letters to new customers. Customers stopped blaming Carewell for wrong addresses. Carewell built more trust and loyalty with their customers.
Lob helped Myriad Women’s Health automate their billing process for DNA screenings. Myriad used Lob’s API to send HIPAA-compliant invoices and follow-ups. The mail included clear payment instructions... and a pre-addressed slip for easy returns. This made it simple for patients to pay their bills. Myriad saw a 20% increase in patient payments and fewer customer service calls.
