Liveperson AI Chatbot Overview

LivePerson offers AI chatbot tools to transform customer interactions. Brands can easily build, integrate, manage, and optimize chatbots with this platform.

Use Cases

Customers recommend Engagement Management, Social Media Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Liveperson AI Chatbot.

Other use cases:

  • Advertisement
  • Communication Management
  • Helpdesk Management
  • Conversion Management
  • Contact List Management
  • Lead Analytics
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Liveperson AI Chatbot.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Launch New Products
  • Grow Market Share
  • Increase Customer Life Time Value
  • Improve Digital And Social Presence
  • Improve ROI
  • Scale Best Practices
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Efficiency
See all business priorities See less business priorities

Liveperson AI Chatbot Use-Cases and Business Priorities: Customer Satisfaction Data

Liveperson AI Chatbot works with different mediums / channels such as Chat. Social Media. E-Mail etc.

Liveperson AI Chatbot's features include Bot, Personalization, Dashboard, etc. and Liveperson AI Chatbot support capabilities include Chat Support, AI Powered, Phone Support, etc. also Liveperson AI Chatbot analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Businesses can use these advantages to promote long-term engagement and improve customer relationship...." Peer review from Featured Customers

Liveperson AI Chatbot, Chatbot, Zoom Virtual Agent, 247.ai, U-Analyze, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Liveperson AI Chatbot

Top Industries

  • Information Technology and Services
  • Transportation/Trucking/Railroad
  • Automotive

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Liveperson AI Chatbot is popular in Information Technology And Services, Transportation/Trucking/Railroad, and Automotive and is widely used by Small Business, Enterprise, and Large Enterprise.

Comprehensive Insights on Liveperson AI Chatbot Use Cases

What Are the key features of Liveperson AI Chatbot for Engagement Management?

What Are the key features of Liveperson AI Chatbot for Social Media Management?

What Are the key features of Liveperson AI Chatbot for Customer Feedback Management?

What makes Liveperson AI Chatbot ideal for Communication Management?

21+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Liveperson AI Chatbot solved their Chatbot needs. Cuspera uses 722 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

Case Studies

Consumer Electronics

CASE STUDY Mouser Electronics

Mouser Electronics effectively enhances customer experience using AI chatbots, integrating human touch and advanced conversational tools.

Computer Software

CASE STUDY ConsenSys

ConsenSys uses LivePerson to automate customer engagement and manage rapid growth effectively.

Banking

CASE STUDY RBS

RBS enhanced mobile banking, improving customer connectivity and engagement using Conversational AI.

Banking

CASE STUDY RBS

RBS enhanced mobile banking, improving customer connectivity and engagement using Conversational AI.

Computer Software

CASE STUDY ConsenSys

ConsenSys uses LivePerson to automate customer engagement and manage rapid growth effectively.

Consumer Electronics

CASE STUDY Mouser Electronics

Mouser Electronics effectively enhances customer experience using AI chatbots, integrating human touch and advanced conversational tools.

Video

LivePerson's Voice AI

Video Thumbnail

Frequently Asked Questions(FAQ)

for Liveperson AI Chatbot

What is Liveperson AI Chatbot?

Liveperson is a conversational platform for sales, marketing, customer care teams to enhance customer engagement and increase revenue.

Liveperson helps teams to sell products, answer customer queries using website, app, email, whatsapp, sms, line, google adlingo, rcs. It helps in retrieving product information, product specification and availability, highlighting promotional offers and provide shipping and installation information.

Liveperson uses Artificial intelligence for a seamless conversational experience on the most popular messaging bot channels. It comes with ability to buy products and get answers to questions in messaging channels using AI.

What is Liveperson AI Chatbot used for?

Liveperson AI Chatbot is a Chatbot Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Engagement Management, Social Media Management and Customer Feedback Management .

What are the top features of Liveperson AI Chatbot?

bot, Personalization and Dashboard are some of the top features of Liveperson AI Chatbot.

Who uses Liveperson AI Chatbot?

Liveperson AI Chatbot is used by Information Technology And Services, Transportation/Trucking/Railroad and Automotive among other industries.

What are Liveperson AI Chatbot alternatives?

Chatbot, Zoom Virtual Agent, 247.Ai and U-Analyze are popular alternatives for Liveperson AI Chatbot.

Where is Liveperson AI Chatbot located?

Liveperson AI Chatbot is headquartered at 475 10th Ave 5th Floor New York, NY 10018.
lightning

Peers used Liveperson AI Chatbot for engagement management and social media management

Liveperson AI Chatbot Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.83/5 ★

Read Reviews (66)
Analytics

4.79/5 ★

Read Reviews (42)
Custom Reports

4.31/5 ★

Read Reviews (57)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.83/5 ★

Read Reviews (66)
Analytics

4.79/5 ★

Read Reviews (42)
Custom Reports

4.31/5 ★

Read Reviews (57)

Software Failure Risk Guidance

?

for Liveperson AI Chatbot

Overall Risk Meter

Low Medium High

Top Failure Risks for Liveperson AI Chatbot

LivePerson, Inc News

Financial

LivePerson to Announce First Quarter 2025 Financial Results on May 7 , 2025

LivePerson will announce its first quarter 2025 financial results on May 7, 2025.

Financial

LivePerson to Announce First Quarter 2025 Financial Results on May 7, 2025 - Yahoo Finance

LivePerson reported first quarter 2025 financial results with $64.7 million in revenue, down 24% year-over-year due to customer churn and downsells. Adjusted EBITDA reached $0.2 million, above guidance. Net loss narrowed to $14.1 million from $35.6 million a year prior. The company signed 50 deals, including 5 new customers, and ARPC rose 2.4% to $640,000.

Partnership

Five9, Intelisys Alum to Lead LivePerson Alliances - Channel Futures

Five9 and Intelisys alum will lead alliances at LivePerson.

Executive

LivePerson Announces the Appointment of Two New Board Members

LivePerson has appointed two new members to its board of directors.

LivePerson, Inc Profile

Company Name

LivePerson, Inc

Company Website

https://www.liveperson.com/

Year Founded

1995

HQ Location

475 10th Ave 5th Floor New York, NY 10018

Employees

501-1000

Social

Financials

IPO