Liveperson Chatbots Overview
Liveperson is a conversational platform for sales, marketing, customer care teams to enhance customer engagement and increase revenue.
Liveperson helps teams to sell products, answer customer queries using website, app, email, whatsapp, sms, line, google adlingo, rcs. It helps in retrieving product information, product specification and availability, highlighting promotional offers and provide shipping and installation information.
Liveperson uses Artificial intelligence for a seamless conversational experience on the most popular messaging bot channels. It comes with ability to buy products and get answers to questions in messaging channels using AI.
Cuspera Reviews
42 buyers and buying teams have used Cuspera to assess how well Liveperson Chatbots solved their Chatbot needs. Cuspera uses 722 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Business Priorities
Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities peers achieved using Liveperson Chatbots.
Use Cases
Peers recommend Engagement Management , Social Media Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using Liveperson Chatbots.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Chat |
4.88/5 ★ |
"...Customer engagement can be done through live chats, SMS, WhatsApp and Facebook Messenger...." Best Live Chat Support For Your WordPress Site |
| engaging and following up |
4.83/5 ★ |
|
| Social Media Management with Social Media and E-Mail |
4.87/5 ★ |
"...The post LivePerson adds social and email to its conversational platform appeared first on Marketing Land. via Marketing Land..." LivePerson adds social and email to its conversational platform |
| social media analytics |
4.79/5 ★ |
|
| managing social media account |
4.04/5 ★ |
|
| engaging on social media |
3.64/5 ★ |
|
| scheduling post to social media |
3.64/5 ★ |
|
| Customer Feedback Management with Phone Calls and Chat |
4.81/5 ★ |
"...And you can understand customer satisfaction in real time through a combination of sentiment scores and conversation survey results. ..." AI-Powered Chatbots |
| measuring customer satisfaction |
4.59/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Chat |
4.88/5 ★ |
"...Customer engagement can be done through live chats, SMS, WhatsApp and Facebook Messenger...." Best Live Chat Support For Your WordPress Site |
|
| engaging and following up |
4.88/5 ★ |
| Social Media Management with Social Media and E-Mail |
4.87/5 ★ |
"...The post LivePerson adds social and email to its conversational platform appeared first on Marketing Land. via Marketing Land..." LivePerson adds social and email to its conversational platform |
|
| social media analytics |
4.87/5 ★ |
| managing social media account |
4.87/5 ★ |
| engaging on social media |
4.87/5 ★ |
| scheduling post to social media |
4.87/5 ★ |
| Customer Feedback Management with Phone Calls and Chat |
4.81/5 ★ |
"...And you can understand customer satisfaction in real time through a combination of sentiment scores and conversation survey results. ..." AI-Powered Chatbots |
|
| measuring customer satisfaction |
4.81/5 ★ |
21+ more Business Use Cases
Our AI advisor, Wyz, harnessed 722 insights from peers and experts to help you assess how these Liveperson Chatbots use cases fit your Chatbot needs.
Popular Business Setting
for Liveperson Chatbots
Top Industries
- Information Technology and Services
- Transportation/Trucking/Railroad
- Automotive
Popular in
- Small Business
- Enterprise
- Large Enterprise
Peers used Liveperson Chatbots to Enhance customer relationships and Enter new markets internationally or locally
Liveperson Chatbots Alternatives
Peer and Expert Opinion on Features
for Liveperson Chatbots
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (35) |
| Personalization | Read Reviews (25) |
| Dashboard | Read Reviews (13) |
| Templates | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (35) |
| Personalization | Read Reviews (25) |
| Dashboard | Read Reviews (13) |
| Templates | Read Reviews (5) |
IT and Other Capabilities
for Liveperson Chatbots
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (20) |
| Data Import | Read Reviews (23) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (20) |
| Data Import | Read Reviews (23) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (72) |
| Phone Support | Read Reviews (10) |
| 24/7 Support | Read Reviews (114) |
| Email Support | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (72) |
| Phone Support | Read Reviews (10) |
| 24/7 Support | Read Reviews (114) |
| Email Support | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (66) |
| Analytics | Read Reviews (42) |
| Custom Reports | Read Reviews (57) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (66) |
| Analytics | Read Reviews (42) |
| Custom Reports | Read Reviews (57) |
Software Failure Risk Guidance
?for Liveperson Chatbots
Overall Risk Meter
Top Failure Risks for Liveperson Chatbots
Vendor Profile Details
HQ Location
475 10th Ave 5th Floor New York, NY 10018
Employees
501-1000
Social
Financials
IPO
Get a personalised risk report for Liveperson Chatbots
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Liveperson Chatbots may get in touch with you regarding your request.
Request Custom Quote
Liveperson will get in touch with you regarding your request.