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Accounting Case Studies and Customer Success Stories with iManage Records Manager

Menzies - Accounting - Large

iManage helped Menzies, a UK accountancy firm, scale document management for 1,100 employees and 20 million documents. The firm replaced... Virtual Cabinet with iManage Cloud for better uptime, security, and seamless Microsoft 365 integration. Implementation took under two months, with minimal training needed. Menzies now enjoys 99.95% uptime, fast document search, and improved collaboration. Staff productivity and client service improved as a result.

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Menzies - Accounting - Large

London, UK

Menzies used iManage to centralize and secure 20 million documents for over 1,000 employees. The firm replaced its old document... management system with iManage Cloud, achieving 99.95% uptime and seamless integration with Microsoft 365. Staff now find documents faster and collaborate more easily, with 1,000+ daily active users. The solution supports rapid growth and reduces IT maintenance. Menzies delivers better client service and values iManage as a trusted partner.

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RSM Australia - Accounting - Large

Perth, Australia

RSM Australia upgraded to iManage Work 10 to unify 32 offices on one platform. The firm saved $1.41 million by... automating background processes and $500,000 during initial implementation. Staff productivity increased, with 80% onboarding quickly and remote work fully supported. iManage enabled secure document sharing and streamlined collaboration, helping RSM maintain business continuity during the pandemic. The solution positioned RSM for future growth and further technology integration.

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Bol Adviseurs - Accounting - Medium

Amsterdam, Netherlands

Bol Adviseurs used iManage Work 10 in the Cloud to make knowledge sharing easier for 220 employees. The firm needed... secure, scalable document management after rapid growth. iManage enabled fast, secure access to data and automated workflows, saving the work of two full-time staff each year. Integration with Microsoft Outlook let employees work from one interface. The upgrade improved productivity, security, and helped attract top talent.

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RSM Australia - Accounting - Large

Perth, Australia

RSM Australia upgraded to iManage Work 10 to unify 32 offices on a single platform. The firm saved $1.41 million... by automating background processes and $500,000 during initial implementation. Staff quickly adapted to the new system, boosting productivity and supporting remote work. iManage enabled secure document sharing and seamless integration with existing systems. The move helped RSM maintain business continuity during the pandemic and increase revenue growth.

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RSM Australia - Accounting - Large

Perth, Australia

RSM Australia moved 25. 3 million documents and 11 million emails to iManage Cloud, streamlining content management for 2,000 staff...across 32 offices. The migration was seamless, with no disruptions or escalations. Users saw faster system performance and improved collaboration, especially with Microsoft Teams integration. The firm projects over $2 million in savings within four years. iManage enabled a single source of truth, enhanced productivity, and supports RSM’s 2030 digital strategy.

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Financial Services Case Studies and Customer Success Stories with iManage Records Manager

 

Asian Development Bank (Office of the General Counsel) - Financial Services - Small

Manila, Philippines

iManage Work 10 in the Cloud helped the Office of the General Counsel at Asian Development Bank save 1,800 hours per month on filing and searching. The legal team... boosted productivity by 75% after moving to a centralized, cloud-based document management system. Staff can now access documents securely from anywhere, supporting remote work and reducing reliance on paper. The solution increased data security and made knowledge easier to find. The OGC migrated 5 TB of data and now manages all legal documents digitally.

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Asian Development Bank (Office of the General Counsel) - Financial Services - Small

Manila, Philippines

iManage Work 10 in the Cloud helped the Office of the General Counsel at Asian Development Bank save 1,800 hours per month on filing and searching. The legal team... reduced time spent on document management by 75%. Staff now access documents securely from anywhere. The solution enabled a paperless office, supporting sustainability goals. Data security and access control improved for 110 users.

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Management Consulting Case Studies and Customer Success Stories with iManage Records Manager

 

Deloitte Luxembourg - Management Consulting - Large

Luxembourg, Luxembourg

Deloitte Luxembourg used iManage Cloud to unify document management for over 2,500 users across four business lines. The firm replaced... custom systems and local servers, reducing complexity and improving security and compliance. Integration with Microsoft 365 and ERP streamlined workflows and boosted collaboration. Monthly utilization reached 88%, with 100% adoption in the tax business line. The platform enabled faster information access, consistent document handling, and easier compliance with EU regulations.

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Professional Training & Coaching Case Studies and Customer Success Stories with iManage Records Manager

Deloitte Luxembourg - Professional Services - Very Large

iManage Work 10 in the Cloud helped Deloitte Luxembourg standardize document management for over 2,500 users. The firm replaced custom... systems and local servers, reducing complexity and saving time. Integration with Microsoft 365 and ERP boosted collaboration and compliance. Monthly utilization reached 88%, with 100% adoption in the tax business line. Secure, governed content management supports future AI initiatives and strict compliance needs.

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Insurance Case Studies and Customer Success Stories with iManage Records Manager

 

Liberty Mutual - Insurance - Very Large

Boston, USA

Liberty Mutual used iManage Work 10 in the Cloud to modernize legal knowledge management. The company retired over 100 servers,... cutting management overhead and costs. Staff now collaborate securely from anywhere and find documents faster. The migration took just six weeks and improved productivity for the legal team. iManage Threat Manager gives insights into usage and helps drive adoption.

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Government Administration Case Studies and Customer Success Stories with iManage Records Manager

 

Independent Regulatory Body - Government Administration - Small

London, UK

iManage Insight+ and iManage Work in the Cloud helped an independent regulatory body in London manage 100 active cases and 15,000 knowledge documents. The regulator consolidated... case files and knowledge resources on a single cloud platform, improving search speed and access. Staff now find information in seconds, boosting decision-making and closing cases faster. The move reduced IT overhead, enhanced security, and enabled remote access. The regulator can now focus on strategic innovation instead of IT maintenance.

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Manufacturing Case Studies and Customer Success Stories with iManage Records Manager

 

US-based global corporation (Legal Operations) - Manufacturing - Large

USA

iManage Work 10 in the Cloud helped a US-based global corporation's legal operations team overcome major challenges with their previous document management provider. The team struggled... with poor user adoption, complex administration, and lack of support from NetDocuments. After switching to iManage, they saw user adoption rise to the 90th percentile. The intuitive interface and strong customer success support made the transition smooth. The legal team now looks forward to leveraging AI features for faster contract review and knowledge management.

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Hospital & Health Care Case Studies and Customer Success Stories with iManage Records Manager

 

Parkview Health - Hospital & Health Care - Very Large

Fort Wayne, USA

Parkview Health used iManage Work 10 in the Cloud to replace its secure shared drive. Staff now find documents in... minutes instead of hours. The platform improved collaboration and data security for 17,500 employees. Parkview Health saved significant costs by eliminating third-party data room expenses. Microsoft 365 and Adobe integrations made document sharing and searching much easier. The solution supports flexible, secure work for teams across 15 hospitals and 22 outpatient centers.

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Pharmaceuticals Case Studies and Customer Success Stories with iManage Records Manager

 

Gilead - Pharmaceuticals - Very Large

California, USA

Gilead used iManage Work 10 in the Cloud to improve legal document management. The legal team gained better control over... sensitive data and made documents easier to find. The migration to the cloud happened during the 2020 pandemic, helping the company avoid disruption. Lawyers now access documents faster and work more securely. IT support calls dropped, and new healthcare innovations reach the market faster.

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Other Industry Case Studies and Success Stories with iManage Records Manager

Rio Tinto - Mining - Very Large

iManage Work 10 in the Cloud helped Rio Tinto improve document management for its legal team. The company replaced SharePoint... with iManage, making searches faster and the interface easier to use. 210 staff migrated 4.5 million documents, reaching 80% adoption in four months. Employees now access institutional knowledge quickly and securely. The platform supports collaboration, data governance, and future AI integration.

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Rio Tinto - Mining - Medium

London, UK

Rio Tinto replaced SharePoint with iManage to improve legal document management. The legal team rolled out iManage Work 10, Share,... Drive, and Threat Manager to 210 staff. They migrated 4.5 million documents and achieved 80% adoption in four months. Staff now find documents faster and collaborate better. The platform's search and integration with Microsoft 365 boosted productivity and data security.

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Customer Success Stories of iManage Records Manager

 

Indias legal tech market: iManage on the knowledge gap

iManage's research highlights a significant knowledge management gap in India's legal tech market, with professionals losing up to 40 minutes daily searching for information. Cyril Amarchand Mangaldas... has fully adopted iManage's platform, contrasting with many Indian firms lacking formal document management systems.

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Hamburg Commercial Bank AG Selects iManage to Strengthen Collaborative ...

Hamburg Commercial Bank AG has implemented the iManage Cloud platform to enhance collaborative legal workflows and centralize document management. This deployment supports... 32 users, aiming to improve transparency and continuity in legal operations. The implementation was completed with Morae, an iManage partner, marking a significant step in the bank's digital transformation of legal processes.

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iManage reports strong global growth as organisations anchor AI investments in a trusted knowledge foundation

iManage announced significant global growth, adding 340 new customers in 2025 and expanding its cloud platform to 71% of its global customer base. The company emphasizes... its AI strategy with the Ask iManage search tool and the Model Context Protocol (MCP) for secure AI integration. iManage's platform supports AI adoption by providing a reliable, governed knowledge foundation, crucial for operationalizing AI at scale.

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iManage Reports Strong Global Growth as Organizations Anchor AI ...

iManage reports significant global growth, adding 340 new customers in 2025 and expanding its cloud platform to 71% of its customer base. The company highlights... its AI strategy with the Ask iManage feature and the Model Context Protocol (MCP) for secure AI tool integration. iManage received the Innovating Knowledge Management award at Legalweek 2026.

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Deloitte Luxembourg Strengthens Knowledge Management and Security with iManage Cloud

Deloitte Luxembourg has implemented iManage Cloud to enhance document and email management, standardizing operations across its audit, tax, advisory, and consulting services. This deployment supports... over 2,500 users and consolidates various systems into a unified platform, improving governance, compliance, and collaboration. The move also positions Deloitte Luxembourg to explore AI initiatives securely.

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Menzies LLP Strengthens Knowledge Management and Security with iManage Cloud - The Manila Times

Menzies LLP has deployed the iManage Cloud to unify 20 million files and enhance productivity for 1,100 users. This transition from... an on-premises system, completed with partner Morae, supports Menzies' growth and improves collaboration, security, and client service. The firm is also exploring iManage's AI capabilities for future innovation.

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Seddons GSC Selects iManage to Modernize Document and Email Management with Cloud - First Approach

Seddons GSC, a UK-based law firm, has selected iManage to modernize its document and email management with a cloud-first approach. Approximately 150 users... will benefit from iManage's platform, which integrates with Microsoft applications to support hybrid work. The implementation, including the use of the AI assistant Ask iManage, aims to enhance operational efficiency and client service.

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IManage Cloud Gains Traction in Asia Legal Sector

iManage reports a 168% increase in new cloud users in Asia, driven by firms modernizing for AI-driven legal work. Indonesian law firm... summA transitioned to iManage Cloud, enhancing its operations with the support of local partner Business Network Solutions. This shift underscores the growing adoption of secure, scalable platforms in the region, laying the groundwork for AI ConfidenceTM in legal services.

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iManage reports strong ANZ growth as 'firms embrace cloud and AI'

iManage reports significant growth in Australia and New Zealand, with a 129% increase in professionals migrating to iManage Cloud. The company highlights... the adoption of its AI assistant, Ask iManage, which is integrated into iManage Work 10. This growth reflects the increasing confidence in AI and cloud solutions among legal firms in the region.

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iTWire - iManage Cloud in Australia and New Zealand (ANZ)

iManage has reported a significant 129% year-over-year increase in professionals migrating to its cloud platform in Australia and New Zealand. This growth reflects... the region's embrace of cloud and AI technologies, as highlighted at the ALPMA Summit and ALTACON 2025.

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IManage Sees ANZ Growth with Cloud , AI Adoption

iManage reports significant growth in Australia and New Zealand, with a 129% increase in professionals migrating to iManage Cloud. The company highlights... the adoption of its AI assistant, Ask iManage, at the ALPMA Summit + ALTACON 2025. This growth reflects the demand for AI ConfidenceTM, ensuring AI delivers trusted answers. iManage's cloud platform supports secure, efficient knowledge management for legal professionals.

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