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Retail Case Studies and Customer Success Stories with Extole Advocacy
RevZilla - Retail - Medium
Extole's Drop-a-Hint Referral Program helped RevZilla boost holiday sales. RevZilla made it easy for customers to share gift ideas with... friends and family. The program was simple to add to product pages and let shoppers send specific product details. RevZilla saw a 20% conversion rate and thousands of gift suggestions. The program became an evergreen feature for year-round gifting.
Amerisleep - Retail - Medium
Amerisleep used Extole to automate its refer-a-friend program. Before Extole, Amerisleep managed referrals manually during checkout. The manual process made... it hard to scale as orders and site traffic grew. Extole's platform helped Amerisleep streamline customer referrals. This improved customer acquisition and rewarded loyal advocates.
Lull - Retail - Small
Lull used Extole to improve its referral program. Their old system had problems with coupon abuse and low reward redemption.... Extole's fraud prevention blocked self-referrals and flagged low-quality referrals. The new program stopped cancelled orders from being rewarded. Lull saw a 9% conversion rate for new customer acquisition.
Brunette the Label - Retail
Extole helped Brunette the Label improve their influencer program. The brand needed to manage many advocates and wanted a fully... branded, white-label experience. Their old platform was too basic and hard to use. Extole built a custom program that let influencers share discount codes and track rewards. Influencers now get clear reports and easy payments. This made the program easier to run and more engaging for influencers.
Lull - Retail
Extole helped Lull, a mattress retailer, fix problems with their old referral program. Lull's previous provider could not stop coupon... abuse or offer A/B testing. Extole's platform blocked self-referrals and flagged suspicious activity. Lull used A/B testing to pick Amazon gift cards as rewards. In 30 days, Lull saw results equal to 7 months with their old provider. Lull achieved a 9% conversion rate and 53% more advocates with the new program.
RevZilla - Retail - Medium
RevZilla used Extole to boost holiday sales and customer acquisition. The team wanted a simple way for motorcycle fans to... share gift ideas with friends and family. Their website lacked easy sharing and gifting options. Extole's solution made it easy to "drop a hint" about desired gifts. This helped RevZilla drive more sales and reach new customers during the holidays.
RevZilla - Retail
Extole’s Drop-a-Hint Referral Program helped RevZilla boost holiday sales. RevZilla needed an easy way for customers to share gift ideas... with friends and family. The drop-a-hint button let shoppers send specific product suggestions, making gift giving simple. The program was so successful that RevZilla kept it year-round. It now generates thousands of gift suggestions and delivers a 20% conversion rate.
Banking Case Studies and Customer Success Stories with Extole Advocacy
GO2bank - Banking - Large
Extole helped GO2bank improve its refer-a-friend program with A/B testing. GO2bank used Extole to test four different sharing experiences for... customers. The goal was to increase new customer acquisition through referrals. The platform's creative tools made it easy to try new designs and messages. Results showed an increased share rate on the best-performing variation, but no specific numbers are given.
SkyOne Federal Credit Union - Banking - Medium
Extole helped SkyOne Federal Credit Union boost member acquisition during the pandemic. SkyOne needed to drive online lead generation for... their Concierge team when in-person events stopped. Extole launched two digital programs: Refer Your Concierge and Sales Welcome Offer. These programs let members refer friends and track acquisitions to specific team members. SkyOne saw higher conversion rates and increased account acquisition.
3Rivers Federal Credit Union - Banking - Medium
3Rivers Federal Credit Union used Extole to improve its member referral program. The credit union wanted less manual work and... fewer technical issues. Extole gave them more automation and flexibility. As a result, they saw a 63% higher signup rate and a 49% higher conversion rate than the industry average. Members had a smoother and more engaging experience.
GO2bank - Banking - Large
GO2bank used Extole to improve its refer-a-friend program. The goal was to help more customers refer friends and increase new... customer signups. Extole ran an A/B test to find the best way to widen the referral funnel. This helped GO2bank reach more people and boost conversions. The case shows how referral marketing can drive growth for fintech companies.
SkyOne - Banking - Small
SkyOne used Extole to increase new member signups when in-person events stopped during the pandemic. The bank needed a way... to help its business development team get more leads online. Extole delivered two digital experiences that made it easy to track and grow new memberships. This helped SkyOne support digital banking adoption and boost member acquisition during a tough time.
SkyOne Federal Credit Union - Banking
Extole helped SkyOne Federal Credit Union boost member acquisition during the pandemic. SkyOne needed a way to drive online acquisitions... and track them to each Concierge. Extole launched two programs: Refer Your Concierge and Sales Welcome Offer. These programs let members refer friends directly to their Concierge and rewarded new accounts. The solution made digital acquisition easy and improved the experience for new members. SkyOne saw higher conversion rates and more account acquisitions.
3Rivers Federal Credit Union - Banking - Large
Extole helped 3Rivers Federal Credit Union automate and modernize its referral program. The credit union replaced manual tracking with automation,... reducing technical workload. Members now have more reward options and a smoother experience. Extole’s platform enabled real-time offer updates and CRM integrations. 3Rivers achieved above industry average signup and conversion rates.
Apparel & Fashion Case Studies and Customer Success Stories with Extole Advocacy
Brunette the Label - Apparel & Fashion - Small
Brunette the Label used Extole to improve their influencer program. Their old provider made it hard to manage many advocates... and customize emails. Extole helped them handle more advocates at once. The platform let them scale their program and use white-labeled emails. This made their influencer marketing more effective.
Bestseller - Apparel & Fashion - Large
Extole helped Bestseller, a global apparel retailer, boost brand awareness in the US and Canada. Bestseller used Extole's on-site launch... service to quickly start four referral programs across two brands and two markets. A week-long holiday email campaign doubled revenue and increased advocate sharing by 16 times. The campaign achieved a 31% advocacy rate among North American customers. Language localization features made it easy to adapt creative for French, Spanish, and English audiences.
Brunette the Label - Apparel & Fashion - Medium
Extole helped Brunette the Label upgrade their influencer program. The brand needed to manage many advocates and wanted a fully... branded, white-label experience. Extole delivered a tailored solution with easy discount code sharing and automated influencer rewards. The platform tracks purchases and provides transparent reporting. This improved influencer engagement and streamlined program management.
Bestseller - Apparel & Fashion - Large
Bestseller used Extole to launch four referral programs in the US and Canada in just one day. The team ran... a week-long holiday email campaign that doubled revenue from the previous week. Advocate sharing increased 16 times during the promotion. Extole's platform made it easy to localize content in French, Spanish, and English. Bestseller valued the fast implementation and flexible creative tools.
Bestseller - Apparel & Fashion
Extole helped Bestseller, a global apparel retailer, grow brand awareness in the US and Canada. Bestseller used Extole's on-site launch... service to quickly start four referral programs for two brands in two markets. A week-long holiday email campaign doubled revenue from the previous week and led to 16 times more advocate sharing. The platform's language localization made it easy to adjust creative for French, Spanish, and English. Bestseller achieved a 31% advocacy rate in North America.
Financial Services Case Studies and Customer Success Stories with Extole Advocacy
TaxAct - Financial Services - Medium
TaxAct used Extole's platform to run A/B tests on advocate rewards. They wanted to keep their best advocates sharing and... tested different rewards to motivate them. Using data from past tax seasons, they measured the impact of reward levels across the referral funnel. The results led to a Super Advocate program with better rewards for top advocates. This approach helped TaxAct optimize their referral marketing strategy.
TaxAct - Financial Services - Medium
TaxAct used Extole's platform to test different advocate rewards. They wanted to keep their best advocates sharing and engaged. By... running A/B tests, TaxAct found the right rewards for high-power advocates. This led to the launch of a Super Advocate program. The program encouraged more referrals and sharing among top users. TaxAct used data from past tax seasons to guide their strategy.
TaxAct - Financial Services
TaxAct used Extole's platform to run A/B tests on advocate rewards. They wanted to keep their best advocates sharing and... needed to find the right rewards for high-power advocates. By using data from past tax seasons, they measured the impact of different rewards across the referral funnel. The results led to a Super Advocate program with better rewards for top advocates. This approach helped TaxAct drive more conversions from their advocate network.
Insurance Case Studies and Customer Success Stories with Extole Advocacy
Policygenius - Insurance - Medium
Policygenius used Extole to upgrade their refer-a-friend program. Their old provider could not support different customer journeys for home, life,... and auto insurance. Extole built a referral program that matched each product's unique process. This helped Policygenius meet regulatory needs and improve customer-led growth. The new program gave them better insight and flexibility to scale.
Policygenius - Insurance
Extole helped Policygenius upgrade their refer-a-friend program. Policygenius needed a flexible solution for different insurance products and customer journeys. Their... old provider was too limited and did not support their goals. With Extole, Policygenius launched a referral program that matched each product type and journey. Customers could share with friends and get $50 or $100 rewards based on the policy. Extole enabled journey-specific tracking and insights, helping Policygenius optimize and scale their referral marketing.
Policygenius - Insurance - Medium
Extole helped Policygenius upgrade their refer-a-friend program for insurance products. The old provider could not support different customer journeys or... regulatory needs. Extole enabled multi-product, journey-specific referral campaigns with flexible rewards and analytics. Policygenius now tracks events like underwriting and application status. The new program launched industry-specific referral campaigns in just one week.
Computer Software Case Studies and Customer Success Stories with Extole Advocacy
ESET - Computer Software - Large
ESET used Extole to improve its referral program. The old referral process was confusing and hard to use. ESET made... the referral flow easier to understand and use. This led to a 400% increase in signups. Conversions went up by 240%. The customer journey is now smoother and more effective.
ESET - Computer Software
Extole helped ESET improve its referral program. ESET faced low participation because the referral process was confusing and the code... field was hard to find. Extole created custom share and landing pages with clear instructions and easy navigation. The new pages made it simple for customers to share and redeem referrals. As a result, ESET saw immediate increases in share rates, signups, and conversions.
ESET - Computer Software - Large
Extole helped ESET improve its referral program by redesigning the advocate and friend landing pages. The new experience made it... easier for customers to share and redeem referrals. ESET added clear program details, an FAQ, and pre-loaded eligible products for a smoother checkout. As a result, share rates, signups, and conversions increased. The referral program now drives more purchases for ESET.
Consumer Goods Case Studies and Customer Success Stories with Extole Advocacy
Lull - Consumer Goods - Medium
Extole helped Lull stop referral program abuse and boost customer acquisition. Lull used Extole's fraud prevention and A/B testing to... improve referral quality. After 30 days, Lull saw results equal to 7 months with their old provider. Amazon gift cards drove 53% more advocates. Lull now gets a 9% conversion rate from advocates.
Amerisleep - Consumer Goods - Medium
Extole helped Amerisleep automate its referral program. Amerisleep had a manual system that could not keep up with rapid growth.... Extole's platform let Amerisleep scale advocate marketing and reward top brand advocates. The new system increased conversion rates and supported global expansion. Amerisleep now reaches new markets with a strong customer acquisition program.
Amerisleep - Consumer Goods
Extole helped Amerisleep automate its refer-a-friend program. Amerisleep had a manual referral system that could not keep up with rapid... growth. Extole provided a robust platform and support to streamline advocate marketing. Amerisleep used Extole to identify and reward high-value advocates. The new system increased conversion rates and supported Amerisleep's global expansion.
Health, Wellness and Fitness Case Studies and Customer Success Stories with Extole Advocacy
The Sculpt Society - Health, Wellness And Fitness - Small
The Sculpt Society used Extole to launch a referral program. The brand wanted to turn word-of-mouth into a measurable way... to get new members. Trust and credibility were important for their fitness service. Extole helped them create a program that kept referrals authentic. This made it easier for people to try The Sculpt Society and boosted free trial signups.
The Sculpt Society - Health, Wellness And Fitness - Small
Extole helped The Sculpt Society boost its free-trial conversion rate to 82%. The fitness brand used Extole to launch a... scalable, branded referral program. The platform enabled A/B testing, campaign optimization, and strong personalization. The marketing team ran campaigns and reports without heavy technical support. Extole turned referrals into a measurable, high-performing acquisition channel.
Consumer Services Case Studies and Customer Success Stories with Extole Advocacy
GO2bank - Consumer Fintech
Extole helped GO2bank improve its refer-a-friend program. GO2bank used Extole's A/B testing to try four different sharing experiences. The goal... was to help more customers refer friends and grow new signups. Extole's platform made it easy to test which design worked best. The results showed an increased share rate on the top-performing variation.