Real-World Case Studies and Customer Success Stories with Extole Advocacy

Extole helped Brunette the Label improve their influencer program. The brand needed to manage many advocates and wanted a fully branded, white-label experience. Their old platform was too basic and h...ard to use. Extole built a custom program that let influencers share discount codes and track rewards. Influencers now get clear reports and easy payments. This made the program easier to run and more engaging for influencers.
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Extole helped Lull, a mattress retailer, fix problems with their old referral program. Lull's previous provider could not stop coupon abuse or offer A/B testing. Extole's platform blocked self-referr...als and flagged suspicious activity. Lull used A/B testing to pick Amazon gift cards as rewards. In 30 days, Lull saw results equal to 7 months with their old provider. Lull achieved a 9% conversion rate and 53% more advocates with the new program.
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Extole’s Drop-a-Hint Referral Program helped RevZilla boost holiday sales. RevZilla needed an easy way for customers to share gift ideas with friends and family. The drop-a-hint button let shoppers s...end specific product suggestions, making gift giving simple. The program was so successful that RevZilla kept it year-round. It now generates thousands of gift suggestions and delivers a 20% conversion rate.
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TaxAct used Extole's platform to run A/B tests on advocate rewards. They wanted to keep their best advocates sharing and needed to find the right rewards for high-power advocates. By using data from ...past tax seasons, they measured the impact of different rewards across the referral funnel. The results led to a Super Advocate program with better rewards for top advocates. This approach helped TaxAct drive more conversions from their advocate network.
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Extole helped Policygenius upgrade their refer-a-friend program. Policygenius needed a flexible solution for different insurance products and customer journeys. Their old provider was too limited and... did not support their goals. With Extole, Policygenius launched a referral program that matched each product type and journey. Customers could share with friends and get $50 or $100 rewards based on the policy. Extole enabled journey-specific tracking and insights, helping Policygenius optimize and scale their referral marketing.
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Extole helped SkyOne Federal Credit Union boost member acquisition during the pandemic. SkyOne needed a way to drive online acquisitions and track them to each Concierge. Extole launched two programs...: Refer Your Concierge and Sales Welcome Offer. These programs let members refer friends directly to their Concierge and rewarded new accounts. The solution made digital acquisition easy and improved the experience for new members. SkyOne saw higher conversion rates and more account acquisitions.
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Extole helped GO2bank improve its refer-a-friend program. GO2bank used Extole's A/B testing to try four different sharing experiences. The goal was to help more customers refer friends and grow new s...ignups. Extole's platform made it easy to test which design worked best. The results showed an increased share rate on the top-performing variation.
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Extole helped Bestseller, a global apparel retailer, grow brand awareness in the US and Canada. Bestseller used Extole's on-site launch service to quickly start four referral programs for two brands ...in two markets. A week-long holiday email campaign doubled revenue from the previous week and led to 16 times more advocate sharing. The platform's language localization made it easy to adjust creative for French, Spanish, and English. Bestseller achieved a 31% advocacy rate in North America.
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Extole helped ESET improve its referral program. ESET faced low participation because the referral process was confusing and the code field was hard to find. Extole created custom share and landing p...ages with clear instructions and easy navigation. The new pages made it simple for customers to share and redeem referrals. As a result, ESET saw immediate increases in share rates, signups, and conversions.
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Extole helped Amerisleep automate its refer-a-friend program. Amerisleep had a manual referral system that could not keep up with rapid growth. Extole provided a robust platform and support to stream...line advocate marketing. Amerisleep used Extole to identify and reward high-value advocates. The new system increased conversion rates and supported Amerisleep's global expansion.
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