UNC Health used EmailOpen to improve internal communications across 17 hospitals and 900 clinics. Before, teams used different tools and... lacked consistent branding and analytics. With EmailOpen, they created a centralized newsletter and streamlined mailing lists. Local teams now use shared content and branded templates. Open rates reached 70% or higher, showing strong staff engagement. Analytics help teams track what works best.
Healthcare provider
- Hospital & Health Care
- Large
EmailOpen helped a large healthcare provider solve employee email overload. The company had 20,000 employees receiving too many emails from... different departments. EmailOpen created a single weekly e-newsletter using a custom Message Builder. All messages were funneled through one source for clarity and consistency. Productivity increased and frustration dropped. Employees now get important updates in one place, improving communication and intranet use.
Undisclosed healthcare company
- Hospital & Health Care
- Large
EmailOpen helped a large healthcare company improve its internal communications. The old newsletter was hard to edit and sent as... a large attachment, making it unpopular. Using EmailOpen's Newsletter Builder, the team created web-based, branded, interactive emails. Employees found the new format easier to read and share. The solution increased employee connection and strengthened the company's brand identity.
Leading Healthcare Service Provider
- Hospital & Health Care
- Very Large
USA
EmailOpen helped a leading healthcare provider reach 20,000 employees with targeted internal newsletters. The team used dynamic content to send... relevant articles to seven different employee segments. This reduced email overload and improved engagement for physicians, front office, and administrative staff. The solution made it easy to collaborate, track metrics, and share resources. The company saw higher productivity and better communication across its centers.
Lafayette General Health
- Hospital & Health Care
- Large
Lafayette, USA
EmailOpen helped Lafayette General Health improve internal communications with a centralized email newsletter. The team set a goal of a... 15% click-to-open rate in the first year and achieved 18%. In the second year, they surpassed their 20% target, reaching a 26% average click-to-open rate. The newsletter increased engagement, supported community-building, and replaced an outdated print newsletter. EmailOpen's reporting tools provided valuable insights for leadership and helped streamline communication across a large, diverse workforce.
Undisclosed healthcare company
- Hospital & Health Care
- Large
EmailOpen helped a large healthcare company reach 20,000 employees with branded internal email newsletters. The challenge was to boost employee... engagement and reinforce the company's brand identity. EmailOpen delivered custom-designed, mobile-friendly templates for consistent messaging. Employees reported stronger connections to company goals and leadership. The program improved communication, increased alignment, and made key messages more visible.
Undisclosed healthcare company
- Hospital & Health Care
- Large
EmailOpen helped a large healthcare company improve internal email communication. The company needed to know which employees read messages and... refine content for relevance. EmailOpen's Message Builder provided real-time charts and reports on email open rates by job title and region. Administrators could instantly adjust content and measure impact. The solution supported daily updates for 20,000 employees, leading to better targeting and higher response rates.
EmailOpen helped Premise Health boost employee use of health centers for a large corporate client. Targeted email marketing led to... a 39% rise in portal registrations and a 68% jump in online appointments. Annual physicals increased by 118%, biometric screenings by 102%, and well-woman exams by 97%. The campaign drove an 11% overall increase in health center utilization and saved the client nearly $1.5 million in one year. Premise Health used EmailOpen’s intuitive platform to deliver timely, trackable internal communications.
Trilogy Health Services
- Hospital & Health Care
- Very Large
Louisville, USA
Trilogy Health Services used EmailOpen to improve internal communications. Before, they relied on Outlook emails that were hard to read... and not trackable. With EmailOpen, they launched branded email newsletters that are easy to search and engage with. In one year, they grew from one to nine newsletters, reaching different teams. Read rates now reach up to 85%, with click-throughs as high as 50%. EmailOpen’s reporting and subscriber management help keep content relevant and prove business value.
EmailOpen helped Premise Health boost health center usage for a large corporate client. The team used targeted email marketing to... increase employee awareness and drive service utilization. Open rates ranged from 25% to 32%. Health center usage rose by 11% in one year. The campaign saved the client nearly $1.5 million. Online appointments jumped 68%, and portal registrations grew 39%.
Lafayette General Health
- Hospital & Health Care
- Large
Lafayette, USA
EmailOpen helped Lafayette General Health launch a weekly internal newsletter called Generally Speaking. The newsletter replaced scattered emails and an... outdated print newsletter, improving communication across 4,500 employees. In the first year, LGH achieved an 18% click-to-open rate, surpassing their 15% goal. In the second year, they reached a 26% average click-to-open rate. The newsletter increased staff engagement, supported community-building, and provided measurable results for leadership.
Leading Healthcare Company
- Hospital & Health Care
- Very Large
USA
EmailOpen helps a leading healthcare company send targeted internal newsletters to thousands of employees. The team uses dynamic content to... deliver relevant articles to seven different employee segments. This reduces email overload and ensures each role gets the right information. The company tracks open rates and article performance to improve communication. Staff can collaborate in real time and access archived newsletters and resources. EmailOpen provides design, training, and technical support as the company grows.
UNC Health used EmailOpen to improve internal communications across 17 hospitals and 900 clinics. Before EmailOpen, teams struggled with inconsistent... messaging and lacked analytics. EmailOpen enabled a centralized newsletter, streamlined mailing lists, and mobile-optimized content. The platform's API and templates helped local teams share relevant news. After launch, newsletter open rates reached 70% or higher. UNC Health now tracks content effectiveness and onboards new communicators quickly.
Leading Healthcare Service Provider
- Hospital & Health Care
EmailOpen helps a leading healthcare service provider improve internal communications. The company needed to reach thousands of employees with different... information needs. They used EmailOpen to create a weekly newsletter with dynamic content for seven audience segments. The tool made it easy to target articles to specific employee roles. Staff found the system intuitive and helpful for sharing both companywide and targeted updates.
EmailOpen helped a large healthcare provider fix email overload. The company had too many emails from different departments, causing low... readership and frustration. EmailOpen set up a single weekly email using Message Builders. All messages now go through one person in corporate communications. This made emails clear and easy to manage. Productivity went up and employees now understand business goals better. More people also use the company intranet.
EmailOpen helped Lafayette General Health improve internal communications with a centralized email newsletter. The hospital system faced email fatigue and... inconsistent messaging across its 4,500 employees. The communications director chose EmailOpen to deliver consistent, targeted updates and support the social strategy. EmailOpen enabled quick newsletter creation and audience segmentation. The new approach increased engagement and helped share successes across facilities.
EmailOpen helped Premise Health boost employee use of onsite health centers. The company used targeted email marketing to reach 40,000... employees for a large corporate client. In one year, new portal registrations rose by 39% and online appointments increased by 68%. Annual physicals went up by 118%, biometric screenings by 102%, and well-woman exams by 97%. The campaign saved the client $1.5 million in a year.
EmailOpen helped UNC Health improve internal communications across 17 hospitals and 900 clinics. Before, teams used different tools and had... inconsistent branding. Staff missed important messages and could not track which content worked best. With EmailOpen, UNC Health streamlined processes, made branding consistent, and empowered local teams to create their own messages. The mobile-optimized platform let busy staff read newsletters anywhere.
Financial Services Case Studies and Customer Success Stories with EmailOpen™
A global financial services company
- Financial Services
- Very Large
EmailOpen helped a global financial services company send daily internal emails to over 20,000 employees. The digital communications team needed... a simple, secure tool for large-scale, segmented email distribution. EmailOpen enabled nightly HR syncs, improved delivery with throttling, and added TSL encryption for compliance. Five staff now manage all employee communications with fast onboarding. Employees are more informed and the company meets strict security standards.
EmailOpen helped CoBiz Financial overhaul its internal and external communications. The company replaced a confusing email system with EmailOpen's easy-to-use... platform. Now, CoBiz Financial sends branded newsletters to employees and clients. The solution improved segmentation, analytics, and brand consistency. Internal newsletters now reach 90% to 95% of employees. The communications team uses data to plan content and boost engagement.
Federal Home Loan Bank of Chicago
- Financial Services
- Very Large
Chicago, USA
Federal Home Loan Bank of Chicago uses EmailOpen to send targeted email newsletters and daily updates to its member banks. The communications team... moved from Microsoft Outlook to EmailOpen to track customer behavior and improve campaign segmentation. They send bi-monthly and quarterly newsletters to thousands of financial institutions and daily market updates to over 1,200 contacts. EmailOpen's analytics help the sales team understand customer interests and plan content. The bank values EmailOpen's flexible features and strong customer support.
EmailOpen helped CoBiz Financial centralize and improve its internal and external communications. The company replaced a confusing email system with... EmailOpen, gaining better segmentation, analytics, and brand consistency. CoBiz Financial now sends targeted newsletters and event alerts to employees and clients. The solution led to a 90% to 95% read rate for internal newsletters. Analytics from EmailOpen guide content planning and boost engagement.
Federal Home Loan Bank of Chicago
- Financial Services
EmailOpen helps Federal Home Loan Bank of Chicago improve B2B email marketing. The bank uses EmailOpen for targeted email newsletters... and daily communications. The solution supports both internal sales teams and external member communications. EmailOpen enables branded, targeted campaigns for thousands of contacts. The bank delivers better customer experience and supports its mission with these tools.
Global financial services company
- Financial Services
EmailOpen helped a global financial services company send daily email communications to over 20,000 employees. The digital communications team needed... an easy tool for large email distributions and fast adoption. EmailOpen provided a simple platform with nightly sync to HR databases, making list management fast and accurate. The company improved efficiency, security, and readership rates. The client praised EmailOpen for quick, reliable service and innovative solutions.
EmailOpen helped CoBiz Financial improve both internal and external communications. The company faced problems with email overload, poor segmentation, and... unreliable reporting. EmailOpen provided strong training, support, and analytics. CoBiz Financial now sends targeted messages quickly and easily. The solution supports their brand and helps avoid compliance risks.
Hospitality Case Studies and Customer Success Stories with EmailOpen™
Trilogy Health Services
- Hospitality
- Very Large
Louisville, USA
EmailOpen helped Trilogy Health Services improve internal communications. Outlook emails were hard to read and not trackable. EmailOpen enabled easy-to-read,... branded newsletters with searchable archives. Teams now send nine newsletters, reaching over 15,000 employees. Read rates rose to 80% within 24 hours. Subscriber management and reporting features made communication more effective.
Tahiti Tourisme North America
- Hospitality
- Small
California, USA
EmailOpen helped Tahiti Tourisme North America send monthly email blasts to over 100,000 travelers. The platform provided custom templates that... pulled partner offers into emails with one click. EmailOpen added a web survey to collect consumer data for targeted campaigns. List management and tracking tools kept the database current and measured engagement. The solution generated hundreds of leads and made it easy for the marketing team to share up-to-date travel deals.
IHG (InterContinental Hotels Group)
- Hospitality
- Very Large
London, UK
EmailOpen helped IHG send personalized performance emails to 20,000 employees at Crowne Plaza hotels in the US and Canada. The tool automated... mail merge from Excel, letting executives see key metrics like occupancy satisfaction and guest reviews. IHG used segmented, branded newsletters to keep hotel operators informed and engaged. The solution made it easy to update and deliver relevant data, improving communication and decision-making. Most Crowne Plaza leaders now use these emails to track and boost performance.
IHG (InterContinental Hotels Group)
- Hospitality
- Very Large
London, UK
EmailOpen helped IHG send personalized performance emails to Crowne Plaza hotel owners and operators in the US and Canada. The tool automated... the process, pulling data from spreadsheets and generating clear, tailored reports for each executive. This made it easy for leaders to see key metrics like occupancy satisfaction and market share. IHG used these insights to improve guest service and drive better results. The solution saved time and reduced errors in internal communications.
EmailOpen helped IHG improve internal and executive communication for Crowne Plaza hotel operators. IHG used personalized email newsletters to share... monthly performance metrics with owners and operators of 150 hotels in the US and Canada. The newsletters included key data like occupancy satisfaction and market share. Segmenting content increased relevance and open rates. Executives could quickly access property data to enhance guest service and satisfaction.
EmailOpen helped Trilogy Health Services improve internal communications. Before, staff used Outlook emails that were long and hard to read.... EmailOpen provided an email newsletter platform. Staff could now send easy-to-read newsletters and track engagement. The first newsletter was a big success. In one year, Trilogy grew from one to nine newsletters. Staff can now search for information and find what they need quickly.
Omnitracs
- Transportation/Trucking/Railroad
- Large
Dallas, USA
Omnitracs used EmailOpen to improve internal communications during a major acquisition and the COVID-19 pandemic. The company replaced outdated Outlook... emails with a weekly newsletter, Compass Connect, to keep 2,400 employees informed and engaged. The new format made news easier to find and increased employee feedback. Open rates reached the high 30s and 40s. EmailOpen's platform helped unify teams and streamline messaging across global offices.
Air Tahiti Nui
- Transportation/Trucking/Railroad
- Medium
Papeete, France
EmailOpen's Message Builders helped Air Tahiti Nui boost internet bookings after their first campaign. The airline used customizable flyer templates... to let independent travel agents personalize messages while keeping ATN's brand consistent. Agents could email or print flyers, adding their own details and special offers. The solution was easy to use, needing no technical support. ATN tracked campaign engagement and quickly saw a return on investment.
Omnitracs
- Transportation/Trucking/Railroad
- Large
Dallas, USA
Omnitracs used EmailOpen to improve internal communications during a major acquisition and the pandemic. The company replaced Outlook emails with... a weekly newsletter, Compass Connect, to keep 2,400 employees informed and engaged. EmailOpen made it easy to design, track, and organize content, helping employees quickly find important updates. Open rates reached the high 30s and 40s. The platform supported Omnitracs in uniting teams and sharing key messages across global offices.
EmailOpen helped Omnitracs improve internal communications during a major acquisition and the pandemic. Omnitracs used EmailOpen to relaunch their weekly... email newsletter, Compass Connect, for 2,400 employees across multiple regions. The new tool replaced outdated Outlook templates and made communications easier to track and measure. Employees stayed engaged and informed about company changes. The platform supported Omnitracs in unifying messaging and honoring global teams.
Manufacturing Case Studies and Customer Success Stories with EmailOpen™
Jeppesen
- Manufacturing
- Large
Englewood, USA
EmailOpen helped Jeppesen launch a monthly internal email newsletter for its aviation group. The first issue saw a 50% unique... open rate and a 15% main story readership. By analyzing engagement data, Jeppesen improved main story readership to 30%. EmailOpen added features like commenting and IP-based security to boost interaction and protect content. The newsletter increased employee engagement and gave leaders clear ROI for internal communications.
EmailOpen helped Dyno Nobel move from a print newsletter to a digital e-newsletter for employees. The Message Builders platform enabled... easy management, custom branding, and integration of surveys and quizzes. Dyno Nobel achieved over 75% readership for its weekly eConnect email, reaching all employees globally. The solution supported change management during a corporate acquisition, keeping staff informed and engaged. EmailOpen's reporting tools provided actionable feedback to leadership based on employee survey responses.
EmailOpen helped Jeppesen improve internal communications with a secure, two-way email newsletter. Jeppesen wanted to better connect over 900 aviation... group employees with company news and successes. EmailOpen provided a platform for monthly, branded newsletters and strong reporting. The solution enabled more employee engagement and interaction. Jeppesen valued EmailOpen's design support, new features, and responsive service.
EmailOpen helped Dyno Nobel move from a print newsletter to a digital e-newsletter for internal communication. Dyno Nobel needed a... partner for consulting, design, and technical support. EmailOpen provided a custom Message Builders platform, matching Dyno Nobel's branding and supporting multiple languages. The solution included features for surveys, quizzes, and attachments. Dyno Nobel improved employee engagement and streamlined communication with this new system.
Telecommunications Case Studies and Customer Success Stories with EmailOpen™
Cox Communications
- Telecommunications
- Very Large
Atlanta, USA
EmailOpen helped Cox Communications unify internal communications for its 21,000 employees. The company needed mobile-ready email newsletters to reach field... staff and office workers. EmailOpen delivered branded, responsive templates and landing pages. Open rates for national newsletters reached 55% to 65%, with executive messages hitting up to 90%. The solution enabled analytics, two-way engagement, and workarounds for an outdated intranet. Cox now produces 45 internal newsletters, boosting employee engagement and brand consistency.
Cox Communications
- Telecommunications
- Very Large
Atlanta, USA
EmailOpen helped Cox Communications unify internal messaging for 21,000 employees. The company needed mobile-ready, branded email newsletters to reach field... staff and track engagement. EmailOpen enabled consistent branding, high open rates up to 90% for executive messages, and two-way communication features. The solution also provided analytics, workarounds for legacy systems, and fast newsletter creation. Cox now uses EmailOpen for both internal news and product information access.
EmailOpen helped Cox Communications improve internal communications. Cox needed a way to send consistent, branded messages to 21,000 employees, many... working in the field. EmailOpen provided mobile-ready email newsletters and templates. The solution unified messaging and made it easy to track employee engagement. Employees responded positively, and demand for the new newsletters grew quickly.
Automotive Case Studies and Customer Success Stories with EmailOpen™
Dana Incorporated
- Automotive
- Large
Maumee, USA
EmailOpen helped Dana Incorporated boost employee engagement with daily internal email newsletters. Dana wanted to connect 20,000 employees across 30... countries and unify its workforce. EmailOpen delivered branded, graphic-rich templates and automated scheduling. The solution included RSS integration for easy content import and executive communications. Open rates for newsletters exceeded 50%. Dana now shares news, best practices, and employee stories, improving internal communication and morale.
EmailOpen helped Dana Incorporated improve employee engagement with a daily internal email newsletter. Dana used EmailOpen to create a new... look for their "Headline News" and automate content delivery. The solution allowed Dana to measure open rates, streamline content creation, and link stories to their intranet. Over 10,000 employees now receive daily updates, with open rates above 50%. Dana also uses EmailOpen for executive communications and event-based messaging.
EmailOpen helped Dana Incorporated improve internal email communications. Dana wanted to boost employee engagement and share stories across 30 countries.... They used EmailOpen to create weekly employee spotlight emails and a redesigned newsletter called Headline News. The new system made emails more dynamic and unified the workforce. Dana could now track metrics like open rates to measure success.
Retail Case Studies and Customer Success Stories with EmailOpen™
Stephanie Johnson
- Retail
- Medium
USA
EmailOpen's Message Builder helped Stephanie Johnson boost sales and manage inventory. The retail brand used integrated email marketing to send... targeted offers and new collection announcements. Emails linked directly to the shopping cart, making purchases easy. The solution increased website traffic, sales, and conversion rates. More new and repeat customers joined, and brand loyalty grew with consistent messaging.
EmailOpen's Message Builder helped Stephanie Johnson boost sales with integrated email marketing. The company used e-commerce newsletters linked to their... website. This let them quickly promote new collections and special offers. Emails pulled content from the website, keeping prices and links accurate. The solution increased website traffic, sales, and conversion rates. More new and repeat customers joined, and brand loyalty grew as customers expected exclusive offers.
Manhattan Associates
- Information Technology And Services
- Large
Atlanta, USA
Manhattan Associates used EmailOpen to improve internal communications. The company needed faster, more agile employee messaging. They moved from custom... emails to a mobile-responsive newsletter platform. EmailOpen enabled targeted, segmented communications and easy content management. Readership of the HR Weekly newsletter averages 60%. The click map feature helps track what content works best. The platform supports global teams with localized newsletters.
Manhattan Associates
- Information Technology And Services
- Large
Atlanta, USA
EmailOpen helped Manhattan Associates speed up internal communications. The company used EmailOpen to create mobile-friendly employee newsletters. This made it... easier for their traveling workforce to stay informed. The HR Weekly newsletter reached about 1,200 U.S. employees with a 60% average readership. The CEO newsletter went to all 2,800 employees worldwide. EmailOpen's click map and segmentation features let the team track engagement and target content. The platform saved time and improved employee connection.
Media Production Case Studies and Customer Success Stories with EmailOpen™
A global media and technology company
- Media Production
- Very Large
EmailOpen helped a global media and technology company improve internal communications. The team used EmailOpen to create branded newsletters and... executive messages. Dynamic segmentation and template libraries made it easy to reach all employees. The company tracked open and click rates to improve content. EmailOpen's support and new features helped the team work faster and smarter.
Banking Case Studies and Customer Success Stories with EmailOpen™
Federal Home Loan Bank of Chicago (FHLBC)
- Banking
- Large
Chicago, USA
EmailOpen helps the Federal Home Loan Bank of Chicago deliver targeted email marketing to over 5,000 contacts. The bank uses... EmailOpen to segment audiences and run campaigns for different customer groups. Analytics from EmailOpen guide the sales team and improve content planning. The communications team values EmailOpen’s user-friendly interface and responsive customer support. EmailOpen’s design services and webinars help the bank enhance branding and engagement.
Tahiti Tourisme North America
- Marketing And Advertising
- Small
California, USA
EmailOpen helped Tahiti Tourisme North America improve partner communications with branded email newsletters. The solution included targeted updates for travel... agents and media, plus special alerts for urgent news. Over 5,000 partners now receive four types of regular communications. A hurricane update email reached 2,200 people with a 34% open rate. More than 60% of certified travel agents open the monthly Tiare News newsletter.
Other Industry Case Studies and Success Stories with EmailOpen™
Global Fortune 100 media and technology company
- Media And Technology
- Very Large
EmailOpen helped a global Fortune 100 media and technology company improve internal communications. The team used EmailOpen to create branded... newsletters and executive emails for 20,000 employees. Dynamic segmentation and analytics let them target messages and track engagement. The Message Builder tool streamlined newsletter creation and sharing. Regular updates and collaboration with EmailOpen led to new features and better workflows. The company saw higher employee engagement and more effective communication.
Undisclosed Healthcare Company (20,000 employees)
- Healthcare
- Very Large
EmailOpen helped a healthcare company with 20,000 employees improve IT communications. The IT team used EmailOpen to send clear, targeted... internal emails about new application rollouts and support updates. Real-time tracking and reporting showed which messages worked best. The company saw smoother rollouts, higher user adoption, and less email overload. IT saved time on support and proved ROI for their communication efforts.
EmailOpen helped Jeppesen launch a secure, interactive employee email newsletter. The first issue saw a 50% unique open rate and... a 30% main story readership rate. Jeppesen used EmailOpen's design and reporting features to refine content and boost engagement. The team added comment functionality to promote two-way dialogue. EmailOpen quickly implemented IP address security to protect company information.
EmailOpen helped a large healthcare company improve internal communications. The company used custom email newsletters to reinforce brand messages to... 20,000 employees. The solution included branded templates and mobile-friendly designs. Employees felt more connected to the company and its goals. The program increased engagement and strengthened corporate identity.
Global Fortune 100 Company (Media and Technology)
- Media And Technology
EmailOpen helped a global Fortune 100 media and technology company improve internal communications. The company needed better tools and metrics... than their previous Outlook add-on. EmailOpen provided onboarding, 1:1 training, and regular updates. The team used EmailOpen to create branded newsletters and executive emails. Employees gave positive feedback on the new look. The Message Builder feature made it easy to create and share content.
EmailOpen helped Hot Tips improve internal employee communication. The old newsletter was hard to edit and sent as a large... attachment, making it difficult for employees to read or share. EmailOpen's Newsletter Builder made it easy to create and send branded, reader-friendly emails. Employees could preview content and forward messages easily. The new system increased employee understanding and connection with the company. It also strengthened the company's brand identity.
EmailOpen helped an IT department in healthcare improve internal communications. The challenge was to deliver clear messages about new applications... and support services. EmailOpen's enterprise solution provided real-time measurement, reporting, and forecasting features. The IT team saw smoother application rollouts and better user adoption. Communications became more targeted and reduced email overload. The department reported excellent ROI and less time spent on routine support.
EmailOpen helped Manhattan Associates improve internal communications. The company needed faster, more agile employee messaging. They moved from custom email... newsletters to a dynamic platform. The new system let them send timely updates from the CEO and HR. Mobile-responsive newsletters made it easy for traveling employees to stay connected. Audience segmentation features empowered the internal communications team.
EmailOpen helped Tahiti Tourisme North America improve their email marketing. Tahiti Tourisme needed to send travel deals and partner offers... to over 100,000 consumers quickly. EmailOpen created custom email templates and integrated tools for easy blasts and tracking. The solution let the marketing team send targeted emails in just five minutes. The new system kept the Tahiti brand strong and made communication fast and simple.
EmailOpen's enterprise solution helped a healthcare company improve internal email communication. The company needed to know which employees opened emails... by region and job title. EmailOpen provided real-time charts and reports, showing open rates and allowing instant content adjustments. 20,000 email addresses were synchronized daily. Managers gained better targeting and control, making emails more relevant and increasing response rates.
EmailOpen helped Air Tahiti Nui connect with thousands of independent travel agents. The company used Message Builders to let agents... personalize branded flyers and emails. Agents could add their own offers and contact details while staying on brand. The solution was easy to use and did not need technical support. After the first mailing, Internet bookings increased. Air Tahiti Nui built stronger loyalty with agents and reached more customers. The program delivered rapid ROI and is expanding to new networks.