Real-World Case Studies and Customer Success Stories with EmailOpen™

EmailOpen helps a leading healthcare company send targeted internal communications to thousands of employees. The team uses dynamic content to... deliver relevant information to seven different employee segments. This reduces email overload and ensures each staff member gets only what they need. The company tracks open rates and article performance to improve engagement. EmailOpen's content management system makes collaboration and urgent updates easy. The healthcare provider values the support and training from EmailOpen.
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EmailOpen helped Lafayette General Health launch a weekly internal newsletter, Generally Speaking, to fight email fatigue and boost staff engagement. The team set... a goal of a 15% click-to-open rate in year one and achieved 18%. In year two, they surpassed their 20% target, reaching a 26% average click-to-open rate. The newsletter replaced a costly print version and enabled fast, targeted communication across 4,500 employees. Features like "Meet the Team" and community stories increased interaction and built a stronger workplace community.
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UNC Health used EmailOpen to improve internal communications across 17 hospitals and over 900 clinics. Before, they had inconsistent branding... and no way to track which messages worked best. With EmailOpen, they created a centralized newsletter and set up mailing lists for all staff. The platform made it easy to share content and keep branding consistent. After using EmailOpen, their newsletters reached open rates of 70% or higher.
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EmailOpen helped UNC Health improve internal communications across 17 hospitals and 900 clinics. Before, teams used different tools and had... inconsistent branding. Staff missed important messages and could not track which content worked best. With EmailOpen, UNC Health streamlined processes, made branding consistent, and empowered local teams to create their own messages. The mobile-optimized platform let busy staff read newsletters anywhere.
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EmailOpen helped Premise Health boost employee use of onsite health centers. The company used targeted email marketing to reach 40,000... employees for a large corporate client. In one year, new portal registrations rose by 39% and online appointments increased by 68%. Annual physicals went up by 118%, biometric screenings by 102%, and well-woman exams by 97%. The campaign saved the client $1.5 million in a year.
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EmailOpen helps a leading healthcare service provider improve internal communications. The company needed to reach thousands of employees with different... information needs. They used EmailOpen to create a weekly newsletter with dynamic content for seven audience segments. The tool made it easy to target articles to specific employee roles. Staff found the system intuitive and helpful for sharing both companywide and targeted updates.
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EmailOpen helped Lafayette General Health improve internal communications with a centralized email newsletter. The hospital system faced email fatigue and... inconsistent messaging across its 4,500 employees. The communications director chose EmailOpen to deliver consistent, targeted updates and support the social strategy. EmailOpen enabled quick newsletter creation and audience segmentation. The new approach increased engagement and helped share successes across facilities.
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EmailOpen helped a large healthcare provider fix email overload. The company had too many emails from different departments, causing low... readership and frustration. EmailOpen set up a single weekly email using Message Builders. All messages now go through one person in corporate communications. This made emails clear and easy to manage. Productivity went up and employees now understand business goals better. More people also use the company intranet.
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EmailOpen helped Trilogy Health Services improve internal communications. The company replaced Outlook emails with branded, trackable email newsletters. Teams now... create nine newsletters, reaching over 15,000 employees. Read rates rose to 60%-85%, with click-throughs up to 50%. EmailOpen's reporting and subscriber management made communication easier and more effective.
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EmailOpen helped IHG send personalized executive emails to Crowne Plaza hotel owners and operators. The solution automated the delivery of... Winning Metrics, including occupancy satisfaction and market share data. IHG used EmailOpen to segment content and increase open rates. The tool made it easy to update and send tailored performance reports. Leaders used these insights to improve guest service and hotel performance.
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EmailOpen helped Trilogy Health Services improve internal communications. Before, staff used Outlook emails that were long and hard to read.... EmailOpen provided an email newsletter platform. Staff could now send easy-to-read newsletters and track engagement. The first newsletter was a big success. In one year, Trilogy grew from one to nine newsletters. Staff can now search for information and find what they need quickly.
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EmailOpen helped IHG improve internal and executive communication for Crowne Plaza hotel operators. IHG used personalized email newsletters to share... monthly performance metrics with owners and operators of 150 hotels in the US and Canada. The newsletters included key data like occupancy satisfaction and market share. Segmenting content increased relevance and open rates. Executives could quickly access property data to enhance guest service and satisfaction.
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EmailOpen helped CoBiz Financial centralize and improve internal and external communications. CoBiz Financial needed better segmentation, accurate reporting, and brand... consistency for its email newsletters. The previous email marketing tool was hard to use and gave unreliable metrics. With EmailOpen, staff can now create and send newsletters easily, use branded templates, and get strong analytics. Support from EmailOpen is fast and helpful, letting CoBiz Financial meet tight deadlines and suggest new features.
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EmailOpen helped a global financial services company send daily email communications to over 20,000 employees. The digital communications team needed... an easy tool for large email distributions and fast adoption. EmailOpen provided a simple platform with nightly sync to HR databases, making list management fast and accurate. The company improved efficiency, security, and readership rates. The client praised EmailOpen for quick, reliable service and innovative solutions.
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EmailOpen helps Federal Home Loan Bank of Chicago improve B2B email marketing. The bank uses EmailOpen for targeted email newsletters... and daily communications. The solution supports both internal sales teams and external member communications. EmailOpen enables branded, targeted campaigns for thousands of contacts. The bank delivers better customer experience and supports its mission with these tools.
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EmailOpen helped CoBiz Financial improve both internal and external communications. The company faced problems with email overload, poor segmentation, and... unreliable reporting. EmailOpen provided strong training, support, and analytics. CoBiz Financial now sends targeted messages quickly and easily. The solution supports their brand and helps avoid compliance risks.
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EmailOpen helped Omnitracs improve internal communications during a major acquisition and the pandemic. The Compass Connect newsletter, built on EmailOpen,... replaced outdated Outlook emails and made news easy to find. Employees could quickly access COVID-19 updates and integration news. The tool enabled Omnitracs to engage 2,400 employees across multiple regions. Color-coded tags and templates made content more organized and engaging.
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EmailOpen helped Omnitracs improve internal communications during a major acquisition and the pandemic. Omnitracs used EmailOpen to relaunch their weekly... email newsletter, Compass Connect, for 2,400 employees across multiple regions. The new tool replaced outdated Outlook templates and made communications easier to track and measure. Employees stayed engaged and informed about company changes. The platform supported Omnitracs in unifying messaging and honoring global teams.
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EmailOpen helped Jeppesen improve internal communications with a secure, two-way email newsletter. Jeppesen wanted to better connect over 900 aviation... group employees with company news and successes. EmailOpen provided a platform for monthly, branded newsletters and strong reporting. The solution enabled more employee engagement and interaction. Jeppesen valued EmailOpen's design support, new features, and responsive service.
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EmailOpen helped Dyno Nobel move from a print newsletter to a digital e-newsletter for internal communication. Dyno Nobel needed a... partner for consulting, design, and technical support. EmailOpen provided a custom Message Builders platform, matching Dyno Nobel's branding and supporting multiple languages. The solution included features for surveys, quizzes, and attachments. Dyno Nobel improved employee engagement and streamlined communication with this new system.
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EmailOpen helped Cox Communications unify internal communications for 21,000 employees. The company needed mobile-ready, branded email newsletters with analytics. EmailOpen... delivered a solution that enabled 45 internal newsletters and tracked engagement. National newsletters saw 55% to 65% open rates, with executive messages reaching up to 90%. The platform also solved intranet and mobile access challenges for field staff.
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EmailOpen helped Cox Communications improve internal communications. Cox needed a way to send consistent, branded messages to 21,000 employees, many... working in the field. EmailOpen provided mobile-ready email newsletters and templates. The solution unified messaging and made it easy to track employee engagement. Employees responded positively, and demand for the new newsletters grew quickly.
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EmailOpen helped Dana Incorporated boost employee engagement with a daily internal email newsletter. Dana used EmailOpen to create a branded,... dynamic template and automate content delivery to 10,000 employees. The solution enabled easy integration with Factiva and Yammer, streamlining content creation. Open rates for the newsletters exceeded 50%. Dana now connects employees globally and shares key corporate updates using EmailOpen.
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EmailOpen helped Dana Incorporated improve internal email communications. Dana wanted to boost employee engagement and share stories across 30 countries.... They used EmailOpen to create weekly employee spotlight emails and a redesigned newsletter called Headline News. The new system made emails more dynamic and unified the workforce. Dana could now track metrics like open rates to measure success.
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EmailOpen helped a global media and technology company improve internal communications. The team used Message Builder to create and share... employee newsletters and executive messages. Dynamic segmentation and template libraries made it easy to reach all employees and streamline workflows. The company valued EmailOpen’s training, support, and new features like campaign tags and image rerouting. Tracking open and click rates helped the team improve content and delivery.
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EmailOpen's Message Builder helped Stephanie Johnson boost sales with integrated email marketing. The company used e-commerce newsletters linked to their... website. This let them quickly promote new collections and special offers. Emails pulled content from the website, keeping prices and links accurate. The solution increased website traffic, sales, and conversion rates. More new and repeat customers joined, and brand loyalty grew as customers expected exclusive offers.
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EmailOpen helped Premise Health boost health center usage for a large corporate client. The email marketing campaign increased new portal... registrations by 39% and online appointments by 68%. Annual physicals rose by 118%, biometric screenings by 102%, and well-woman exams by 97%. The campaign drove an 11% increase in overall utilization and saved the client nearly $1.5 million in one year. EmailOpen's platform made it easy to create and track targeted internal newsletters.
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EmailOpen helps the Federal Home Loan Bank of Chicago deliver targeted email marketing to over 5,000 community investment contacts and 2,000 financial institutions. The bank moved... most email communications from Outlook to EmailOpen, gaining analytics that guide smarter marketing decisions. Segmented lists and campaign tools let the team reach diverse B2B audiences. The communications team values EmailOpen’s user-friendly interface, strong customer support, and design services. EmailOpen enables continuous improvement and supports the bank’s mission to serve member institutions.
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EmailOpen helped Manhattan Associates speed up internal communications. The company used EmailOpen to create mobile-friendly employee newsletters for 2,800 staff.... Readership rates reached about 60%. The platform's segmentation and click map features let the team target messages and track engagement. EmailOpen saved time and made it easy to share important updates with a busy, global workforce.
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EmailOpen helped Jeppesen launch an internal communications email newsletter for its aviation group. The first issue saw a 50% unique... open rate. Jeppesen used EmailOpen's design and reporting features to improve employee engagement. They added a comment feature and IP address security for better interaction and protection. The main story readership rate increased to 30% after refining content based on analytics.
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EmailOpen helped a healthcare company improve employee engagement with internal email newsletters. The company wanted to make sure employees got... clear and consistent brand messages. They used custom templates and mobile-friendly designs to connect emails to the company brand. Employees felt more connected to the company and its goals. The program made it easier for staff to recognize important messages and boosted engagement.
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EmailOpen helped Tahiti Tourisme North America improve their email marketing. Tahiti Tourisme needed to send travel deals and partner offers... to over 100,000 consumers quickly. EmailOpen created custom email templates and integrated tools for easy blasts and tracking. The solution let the marketing team send targeted emails in just five minutes. The new system kept the Tahiti brand strong and made communication fast and simple.
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EmailOpen helped Manhattan Associates improve internal communications. The company needed faster, more agile employee messaging. They moved from custom email... newsletters to a dynamic platform. The new system let them send timely updates from the CEO and HR. Mobile-responsive newsletters made it easy for traveling employees to stay connected. Audience segmentation features empowered the internal communications team.
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EmailOpen helped an IT department in healthcare improve internal communications. The challenge was to deliver clear messages about new applications... and support services. EmailOpen's enterprise solution provided real-time measurement, reporting, and forecasting features. The IT team saw smoother application rollouts and better user adoption. Communications became more targeted and reduced email overload. The department reported excellent ROI and less time spent on routine support.
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EmailOpen helped Hot Tips improve internal employee communication. The old newsletter was hard to edit and sent as a large... attachment, making it difficult for employees to read or share. EmailOpen's Newsletter Builder made it easy to create and send branded, reader-friendly emails. Employees could preview content and forward messages easily. The new system increased employee understanding and connection with the company. It also strengthened the company's brand identity.
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EmailOpen helped a global Fortune 100 media and technology company improve internal communications. The company needed better tools and metrics... than their previous Outlook add-on. EmailOpen provided onboarding, 1:1 training, and regular updates. The team used EmailOpen to create branded newsletters and executive emails. Employees gave positive feedback on the new look. The Message Builder feature made it easy to create and share content.
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EmailOpen helped Air Tahiti Nui connect with thousands of independent travel agents. The company used Message Builders to let agents... personalize branded flyers and emails. Agents could add their own offers and contact details while staying on brand. The solution was easy to use and did not need technical support. After the first mailing, Internet bookings increased. Air Tahiti Nui built stronger loyalty with agents and reached more customers. The program delivered rapid ROI and is expanding to new networks.
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EmailOpen's enterprise solution helped a healthcare company improve internal email communication. The company needed to know which employees opened emails... by region and job title. EmailOpen provided real-time charts and reports, showing open rates and allowing instant content adjustments. 20,000 email addresses were synchronized daily. Managers gained better targeting and control, making emails more relevant and increasing response rates.
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