Egen built a new cloud platform for FanFood using Amazon Web Services. FanFood needed to serve more fans at large stadiums but their old system could not scale. Egen created a serverless solution tha...t works for both iOS and Android. The new platform lets FanFood process 10 times more orders. FanFood also saved $100,000 in operating costs and can now serve 2,200% more fans.
CASE STUDY One of the most prominent retailers in the United States
UltronAI computer vision technology helps a leading US retailer with over 4,000 locations. The retailer uses UltronAI to speed up check-out and reduce theft. The solution uses AI for product identifi...cation. Egen and UltronAI work with Carnegie Mellon University to bring advanced AI to real-world retail problems. The technology supports self-checkout, loss prevention, and inventory monitoring.
Egen helped Peapod launch same-day grocery delivery by modernizing its digital infrastructure. Peapod faced slow order processing and outdated systems that could not support new delivery options. Ege...n built a cloud-based, microservices architecture using Apache Kafka and updated over 120 legacy applications. Order processing time dropped from 12 hours to a few seconds. Peapod now offers same-day delivery and leads in online grocery services.
Publishing Case Studies and Success Stories with Egen
CASE STUDY Utah Division of Wildlife Resources
Egen built new data tools for the Utah Division of Wildlife Resources. The tools help staff track and protect wildlife using real-time data. Egen replaced old spreadsheets with a visual map system. S...taff can now see real-time locations for 11,798 animals and access over 20 years of animal data. Geofencing alerts help protect animals from threats. The new system helps staff act quickly to keep wildlife safe.
Egen and Google Cloud built a vaccine distribution solution for the Commonwealth of Massachusetts. The state needed a fast way to share public health information and manage COVID-19 vaccine appointme...nts. Egen created a registration and notification system using Google Cloud tools. The system launched in less than a week. Over 400,000 people registered on the first day, and 650,000 people were vaccinated through the new system.
Computer & Network Security Case Studies and Success Stories with Egen
CASE STUDY A global cybersecurity company
Egen helped a global cybersecurity company rebuild its Snowflake Data Cloud and consolidate over 40 marketing dashboards into one Tableau dashboard. The new dashboard gives the marketing team a singl...e source of truth for key metrics. This improved efficiency and allowed deeper analysis of marketing strategy. The team now uses the dashboard daily to make better marketing decisions. The dashboard also supports pipeline generation measurement and advanced data science techniques for growth.
Professional Training & Coaching Case Studies and Success Stories with Egen
CASE STUDY Dale Carnegie & Associates
Egen built Operations Central for Dale Carnegie & Associates using Salesforce. Dale Carnegie needed better data and more efficient operations for its global franchise network. Egen extended Salesforc...e Sales Cloud to cover business operations, revenue, and strategic data. The new system supports trainer onboarding, scheduling, registration, and payments. Dale Carnegie now has centralized data and improved efficiency. Franchise and corporate teams benefit from better business insights.
Real Estate Case Studies and Success Stories with Egen
CASE STUDY A leading health care services provider
Egen modernized the sales data infrastructure for a leading health care services provider. The company struggled with slow, outdated data systems and needed faster, integrated sales reporting. Egen m...oved sales data to Snowflake and built new reporting views. Sales reports that once took two hours now take just two minutes. Reporting and data integration times dropped by 80-90%. Data auditability improved by 100%. The provider now gets fast, actionable insights to guide business growth.
Government Administration Case Studies and Success Stories with Egen
CASE STUDY Utah Division of Wildlife Resources
Egen built the Utah Wildlife Habitat Analysis Tool for the Utah Division of Wildlife Resources. DWR needed a better way to share wildlife and plant data with land planners. Egen used Google Cloud and... Esri GIS tools to create an online portal that combines data from many sources. The tool lets users see environmental impacts for specific land parcels. DWR staff can update the data and use dashboards for insights. The tool helps protect wildlife and supports smarter land planning.
CASE STUDY Commonwealth of Massachusetts Executive Office of Public Safety and Security (EOPSS)
Egen built the Criminal Justice 360 Cross-Tracking System for the Commonwealth of Massachusetts Executive Office of Public Safety and Security. EOPSS needed a better way to collect and share criminal... justice data from many sources. Old data was stored in microfiche and scanned documents, while new data was siloed across agencies. Egen's solution created a central hub with over 17.3 million criminal justice events from 13 counties and 17 agencies. The system gives both public and secure views, improving transparency and access for government and researchers.
Sullivan County used Google Cloud Dialogflow and Egen to build a virtual agent for their website. The virtual agent answers common questions for over 78,000 residents. This helped reduce call volume ...by more than 56% at the DMV in four months. County staff now spend more time on complex tasks. The solution launched in under three months and improved service for residents.
Egen helped the Utah Department of Transportation modernize its contractor engagement system. UDOT replaced its old Project Explorer with the new Contractor Zone web application. The new system uses ...Google Cloud Platform for better scalability and reliability. Contractors now have a simple dashboard to track projects, manage profiles, and receive alerts. Single sign-on with UtahID makes access easy. The new platform improves user experience for both UDOT staff and contractors.
Egen and Google Cloud used Contact Center AI to help the City of San José improve its 311 service. The city faced long wait times and high call volumes in its Customer Contact Center. Egen built a cu...stom translation model and added virtual agents for English and Spanish. Citizens can now make real-time requests online or by phone. This solution increased call handling speed and citizen satisfaction without adding staff.
Manufacturing Case Studies and Success Stories with Egen
CASE STUDY Global manufacturing leader
Revenue Intelligence gave a global manufacturing leader better visibility into its sales and revenue pipeline. The company wanted more robust analytics than what Salesforce Sales Cloud offered. Egen ...set up Revenue Intelligence from scratch, including pipeline analytics, app configuration, and opportunity split data. The project included bulk action items and knowledge transfer. The company gave Egen a five-star satisfaction rating and praised the team's understanding of its needs.
Egen built an IoT platform for Caterpillar to track over 200,000 assets worldwide. The solution included a single data lake and APIs for data access. Egen created more than 250 predictive maintenance... models, processing 12 billion IoT sensor readings daily. The project connected 160 enterprise dealers and reduced Caterpillar's cloud costs by 65%. Model deployment times improved from one per quarter to one per week.
Human Resources Case Studies and Success Stories with Egen
CASE STUDY A leading HR services company
Egen used Salesforce and AI modeling to help a leading HR services company improve customer retention. The company managed over 15,000 customers and needed to predict which clients might leave. Egen ...integrated more than 1.5 billion rows of data and built predictive models with 75% accuracy for attrition risk. Customer relationship managers now use dashboards to see risk indicators and take action. The company can now act early to keep customers and improve its services.
Hospital & Health Care Case Studies and Success Stories with Egen
CASE STUDY A large health care services provider
Egen used CRM Analytics dashboards in Salesforce for a large health care services provider. The provider had over 5 million members and struggled to track contact center performance. Egen unified dat...a from Genesys Telephony and Salesforce Service Cloud. They built dashboards in six weeks, showing metrics like case handling time and member satisfaction. Agents and supervisors now use these dashboards to improve team performance and member retention.
Restaurants Case Studies and Success Stories with Egen
CASE STUDY Wendy's
Egen and Google Cloud built a new platform for Wendy's. Wendy's moved from on-premises and third-party clouds to Google Cloud. The new platform cut operational costs by 45% each year. It reduced new ...feature turnaround from two days to one hour. Deployment is now fully automated. Egen helped Wendy's create a culture of innovation and attract top tech talent.
Other Industry Case Studies and Success Stories with Egen
CASE STUDY A leading communications company
Egen used Google Cloud Vision AI object detection to help a leading communications company speed up cost estimate generation. The company had 80 estimators who manually reviewed complex floor plans, ...a process that took up to 8 hours. Egen's AI model reduced this to less than 30 minutes, boosting efficiency by nearly 95%. The model identifies over 50 symbols with 90% accuracy and supports cost estimators with a web app and dashboard. The company plans to expand the AI's capabilities and automate more tasks in the future.
Egen built a new healthcare staffing platform for Curative using Salesforce. Curative needed a system to match clinicians with jobs and manage timesheets, credentialing, and business development. The... old Bullhorn software was not customizable. Egen worked closely with Curative to design and build the new platform, migrating all data and improving data quality by removing 5,000 duplicate records. The new platform launched three months early and now helps Curative track staffing, manage opportunities, and ensure provider qualifications.
Egen built three connected Tableau dashboards for Jvion. Jvion needed a way for clinicians to find patients with unusual health risk scores by location. The dashboards let users filter maps, view det...ailed scorecards, and export data. Clinicians can now spot outliers and see key social factors for each area. Jvion uses these insights to help improve patient health outcomes.
