Retail Case Studies and Customer Success Stories with DataGrail
Sportsman's Warehouse
- Retail
- Large
Salt Lake City, USA
Sportsman's Warehouse needed a new consent management platform before Black Friday. They chose DataGrail for fast implementation and strong compliance.... The team launched in two months, handling a 40% increase in website traffic with no impact on page speed. DataGrail Request Manager also helped automate rising data subject requests. The solution improved accuracy and user experience for both compliance and marketing.
DataGrail helped Studs, a retail ear-piercing company, build a data privacy program without an IT or engineering team. Studs used DataGrail’s... automated platform to manage data mapping and DSR requests, cutting manual costs and clarifying data practices for customers. The solution improved consumer trust and brand loyalty. Studs also saw better relationships with investors and stakeholders. DataGrail’s easy integration and expert support made privacy management simple for Studs.
DataGrail helped Bed Bath & Beyond automate data privacy processes after its merger with Overstock. The company reduced data subject... request turnaround from three weeks to just a few hours. DataGrail integrated with about 50 internal and third-party systems, streamlining compliance. Bed Bath & Beyond achieved a 10x ROI by freeing engineers from manual privacy tasks. The solution improved both customer and employee experiences.
DataGrail helped Sportsman's Warehouse launch a new consent management platform before Black Friday. The team needed reliable cookie compliance and... fast implementation. DataGrail delivered a solution in just two months with minimal technical work. There was no negative impact on website speed or customer experience. Sportsman's handled a 40% increase in holiday website traffic without issues. They also automated data subject request management using DataGrail Request Manager.
DataGrail helped Bed Bath & Beyond automate data privacy and DSR management. Before, it took up to three weeks to... process a data subject request, involving 46 technologies and many staff. With DataGrail, turnaround dropped to a few hours, handled by one person. The solution integrated with about 50 systems and unified legal, compliance, and security teams. Bed Bath & Beyond achieved a 10x ROI and improved customer trust.
LastPass
- Information Technology And Services
- Medium
Boston, USA
LastPass used DataGrail to build an AI governance program that scales with their business. They created a new privacy impact... assessment workflow in DataGrail to manage AI risks and educate requesters. The platform helps LastPass maintain a real-time record of processing activities and spot privacy risks quickly. LastPass also set up cross-functional teams and an AI usage policy to ensure secure and ethical AI adoption. Their approach led to recognition as a nominee in the 2025 Data Privacy Hero Awards.
Poppulo
- Information Technology And Services
- Medium
Cork, Ireland
Poppulo used DataGrail to improve its data privacy program. Adrienne Komogorov led a data mapping project to help Poppulo manage... privacy risk. DataGrail connected to systems like Okta and Salesforce to find shadow IT and classify sensitive data. The platform sent alerts about new systems and risks, helping Poppulo keep its data map current. This made it easier for Poppulo to meet GDPR rules and support business needs like security and vendor management.
Aura
- Information Technology And Services
- Medium
Boston, USA
Aura used DataGrail to improve its data privacy and AI governance. The Chief Privacy Officer, Mirena Taskova, leveraged DataGrail Live... Data Map to monitor data flows and manage risk in real time. Aura integrated Data Subject Request Management with core systems, speeding up request turnaround. The Customer Service team was trained to handle privacy requests, improving service and compliance. DataGrail helped Aura align privacy with business goals and adapt quickly to new AI challenges.
Okta
- Information Technology And Services
- Large
San Francisco, USA
Okta used DataGrail to automate and improve their data privacy operations. Before, Okta’s team spent days processing data subject requests... by hand. With DataGrail, Okta cut DSR processing time by 46%. This freed up analysts for other work. Okta’s leaders gained better visibility into privacy operations. Okta also used DataGrail to quickly onboard new applications after acquiring Auth0.
Drata
- Information Technology And Services
- Medium
San Diego, USA
Drata used DataGrail to automate data subject request processing and data mapping. This helped Drata improve transparency and build customer... trust. The team reduced manual work and risk of errors. Drata launched a new consent solution in just two weeks. DataGrail’s integrations let Drata focus on strategic work and maintain privacy compliance.
Computer Software Case Studies and Customer Success Stories with DataGrail
nCino
- Computer Software
- Medium
Wilmington, USA
DataGrail helped nCino automate privacy processes and reduce manual work. Anna Rogers led the move to a single privacy platform,... improving transparency and user trust. nCino used DataGrail Consent, Request Manager, and Live Data Map to ensure global compliance and streamline cookie governance. The company indexed hundreds of systems and nearly fully automated data subject request compliance. This allowed nCino to adapt quickly during acquisitions and stay ahead of privacy regulations.
DataGrail helped Crossbeam automate privacy request fulfillment, saving over 2 hours per DSR. The engineering team no longer handles manual... data pulls, reducing labor and risk. Crossbeam implemented DataGrail in under three weeks. The platform supports compliance with CCPA, CPRA, and other regulations. Crossbeam now demonstrates privacy commitment to customers and scales privacy practices as it grows.
Drata used DataGrail to automate data mapping and privacy request management. The team reduced manual work and improved transparency for... customers. DataGrail’s integrations helped Drata quickly process data subject requests and update consent handling. Drata launched the new consent solution in just two weeks. The partnership enabled a scalable privacy program and built greater customer trust.
DataGrail helped Crossbeam automate privacy request handling, saving over 2 hours per data subject request. The legal team can now... manage privacy compliance alone, freeing engineering to focus on product development. Crossbeam implemented DataGrail in less than three weeks using a low-code onboarding process. The platform supports compliance with CCPA, CPRA, and other regulations. Crossbeam now demonstrates privacy commitment to customers and scales privacy practices as the company grows.
Consumer Services Case Studies and Customer Success Stories with DataGrail
GoFundMe
- Consumer Services
- Medium
Redwood City, USA
GoFundMe used DataGrail to automate over 200 data subject rights requests each month. The team set up 30+ integrations for... end-to-end DSR automation across on-premise and cloud tools. This freed up the privacy team to focus on proactive privacy initiatives and AI governance. DataGrail’s system inventory report gave instant insight into 500+ systems and improved GDPR compliance. GoFundMe standardized privacy processes after acquiring Classy, supporting privacy-by-design across the company.
DataGrail helped Studs, a small experiential commerce company, build a data privacy program without an IT or engineering team. Studs used DataGrail’s... automated platform for data mapping and DSR management. The solution reduced privacy costs and improved consumer trust and brand loyalty. Studs also gained better relationships with investors and stakeholders. The platform’s easy integration and expert support made privacy management simple for Studs.
Life360 used DataGrail to manage a high volume of data privacy requests. Before DataGrail, over 18 staff were needed to... handle privacy tasks. With DataGrail, Life360 mapped over 400 systems and automated privacy request processing. Now, one person can manage requests, which take just 15 minutes each. The team can focus on strategic projects and has better control over sensitive data.
Education Case Studies and Customer Success Stories with DataGrail
Labster
- Education
- Medium
Copenhagen, Denmark
Labster used DataGrail to automate data privacy management across its global operations. Before DataGrail, processing each DSR request took three... people and three hours. With DataGrail, one person can now handle requests in minutes. The platform gave Labster full visibility into data usage and automated data discovery. This freed up over two hours a day for teams to focus on strategic work. DataGrail helped Labster improve compliance and reduce risk.
Real Estate Case Studies and Customer Success Stories with DataGrail
Compass
- Real Estate
DataGrail helped Compass improve its data privacy program. Compass used DataGrail to manage data subject requests and automate data mapping.... This saved time for engineering and made privacy requests easier for customers. The platform also helped Compass track compliance and share data insights across teams. Leaders at Compass now work together on privacy and use DataGrail to stay organized and efficient.
Branch used DataGrail to automate privacy compliance across 300+ systems. Manual workflows slowed their tech strategy, so they switched to... automated DSR and real-time data mapping. DataGrail helped Branch unlock 45 AI systems safely and improved employee adoption of privacy measures. The team cut hundreds of hours from DSR processing and built a strong privacy culture. Branch now manages risk proactively and supports innovation with confidence.
Medical Devices Case Studies and Customer Success Stories with DataGrail
Dexcom
- Medical Devices
- Large
San Diego, USA
Dexcom used DataGrail to automate privacy request management. The company processed requests three times faster after switching solutions. By building... a custom bot with DataGrail’s API, Dexcom saved 800-1,200 hours per month across three teams. Automation reduced manual work and improved compliance. The privacy team now spends more time on proactive reporting and risk mitigation.
MLS is deploying DataGrail's agentic AI data privacy platform, including the Fan Genome 360 product, to enhance fan data management and compliance. This initiative involves... the league office and 23 clubs, while other teams must meet MLS privacy standards. The platform offers centralized control and visibility, supporting MLS's digital ecosystem.
