Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Cx MOMENTS solved their Customer Success Platform needs. Cuspera uses 163 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Success Platform needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Cx MOMENTS.

Use Cases

Peers recommend Helpdesk Management , Customer Feedback Management , Subscription Management , as the business use cases that they have been most satisfied while using Cx MOMENTS.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Website and Chat

4.90/5

Read Reviews (31)

"...A case study showing how AI customer support reporting helps companies focus their product improvements based on their customers feedback. ..." Find out how our customers excel at support
Customer Feedback Management

4.37/5

Read Reviews (6)

"...Analyze your customer sentiment, CSAT and NPS for every category of support queries or complaints. ..." Cx Moments
measuring net promoter score

3.27/5

Read Reviews (1)

"...Analyze your customer sentiment, CSAT and NPS for every category of support queries or complaints. ..."
measuring customer satisfaction

3.19/5

Read Reviews (1)

"...Analyze your customer sentiment, CSAT and NPS for every category of support queries or complaints. ..."
Subscription Management with Website

4.55/5

Read Reviews (5)

"...CX Moments has helped my support team hone in on specific customer issues such as; subscription management, rewards redemption, and even website navigation...."
PEER EXPERIENCES
Helpdesk Management with Website and Chat

4.90/5

Read Reviews (31)

"...A case study showing how AI customer support reporting helps companies focus their product improvements based on their customers feedback. ..." Find out how our customers excel at support
Customer Feedback Management

4.37/5

Read Reviews (6)

"...Analyze your customer sentiment, CSAT and NPS for every category of support queries or complaints. ..." Cx Moments
measuring net promoter score

4.37/5

Read Reviews (1)

measuring customer satisfaction

4.37/5

Read Reviews (1)

Subscription Management with Website

4.55/5

Read Reviews (5)

"...CX Moments has helped my support team hone in on specific customer issues such as; subscription management, rewards redemption, and even website navigation...." Peer review by Caiden T, Manager of Customer Relations, Food & Beverages

8+ more Business Use Cases

Our AI advisor, Wyz, harnessed 163 insights from peers and experts to help you assess how these Cx MOMENTS use cases fit your Customer Success Platform needs.

Based on peer insights

Cuspera recommends Cx MOMENTS for

Use Cases Helpdesk Management , Customer Feedback Management , Subscription Management
Medium Website, Chat
Features Ticketing, Personalization, Rewards
Business Priorities Acquire Customers, Enhance Customer Relationships
Industries Food & Beverages

Popular Business Setting

for Cx MOMENTS

Top Industries

  • Food & Beverages

Popular in

  • Small Business

Peers used Cx MOMENTS to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Cx MOMENTS

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Ticketing

4.13/5

Read Reviews (10)
Personalization

3.64/5

Read Reviews (5)
Rewards

4.46/5

Read Reviews (5)
Gamification

4.46/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Ticketing

4.13/5

Read Reviews (10)
Personalization

3.64/5

Read Reviews (5)
Rewards

4.46/5

Read Reviews (5)
Gamification

4.46/5

Read Reviews (5)

IT and Other Capabilities

for Cx MOMENTS

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.49/5

Read Reviews (3)
Data Import

3.41/5

Read Reviews (10)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.49/5

Read Reviews (3)
Data Import

3.41/5

Read Reviews (10)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.71/5

Read Reviews (12)
Email Support

4.65/5

Read Reviews (8)
Phone Support

4.65/5

Read Reviews (8)
24/7 Support

4.52/5

Read Reviews (41)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.71/5

Read Reviews (12)
Email Support

4.65/5

Read Reviews (8)
Phone Support

4.65/5

Read Reviews (8)
24/7 Support

4.52/5

Read Reviews (41)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.56/5

Read Reviews (6)
Custom Reports

3.68/5

Read Reviews (15)
Analytics

3.06/5

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.56/5

Read Reviews (6)
Custom Reports

3.68/5

Read Reviews (15)
Analytics

3.06/5

Read Reviews (3)

Software Failure Risk Guidance

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for Cx MOMENTS

Top Failure Risks for Cx MOMENTS

Vendor Profile Details

Company Name

Cx MOMENTS

Company Website

https://www.cxmoments.com

HQ Location

Block 3, Blackrock Business Park, Blackrock, Dublin IE

Employees

02-10

Social

Financials

Private