Real-World Case Studies and Customer Success Stories with Custobar

Custobar helped Schuhhaus Walder AG unify 200,000 customer profiles across stores and online. The company used Custobar’s platform to connect... their POS and e-commerce systems. This gave their marketing team instant access to customer data. They launched personalized offers and improved loyalty program recognition. Walder now uses data to drive growth and reward VIP customers.
Show More..

Futterplatz online GmbH used Custobar to unlock access to 180,000 previously unreachable customers. Their old email provider limited outreach to... just 10% of their database. By integrating Custobar with Shopware 6 and JTL Wawi, Futterplatz unified customer data and improved segmentation. They now target offers based on purchase history and discount propensity. The expected result is €100,000 in annual profit and a path to double revenue.
Show More..

Custobar helped Fiksuruoka, an online grocery retailer, save 20 million kilograms of food from waste. Fiksuruoka used Custobar to send... targeted messages about surplus groceries across email, SMS, app, and web push. The platform unified customer data, enabled precise segmentation, and automated winback campaigns. Fiksuruoka saw an 8% higher conversion rate and an 18% increase in purchases from re-engaged customers. Custobar allowed Fiksuruoka to manage all communications from one place, supporting their mission to reduce food waste.
Show More..

Custobar helped Scandinavian Outdoor use their customer data for better marketing. Columbia Road integrated AI agents with Custobar's platform. The... team quickly found insights about customer behavior and store performance. They used these insights to improve marketing for each store. The process was fast and easy, saving hours of manual work. The solution enabled data-driven decisions and set up future automation.
Show More..

Custobar helped Ruohonjuuri move from mass email to targeted marketing. They used customer data to segment audiences and personalize campaigns.... Email open rates rose above 70% and conversion rates reached nearly 13%. Ruohonjuuri combined online and in-store data for a 360° customer view. Their new strategy increased engagement and improved marketing results.
Show More..

Custobar helped Clous Mode, a Dutch fashion retailer, boost conversion rates to 9%. The company used Custobar to combine online... and offline customer data for targeted marketing. Clous Mode ran campaigns focused on loyal customers, generating over €100,000 in sales in one month. The platform's analytics revealed that 20% of customers drive 70% of revenue. Clous Mode now delivers personalized experiences across email, social media, and direct mail.
Show More..

Custobar helped Expert, a leading electronics retailer, organize and use their data better. After adopting Custobar, Expert saw a 150%... increase in newsletter subscribers and a 30% conversion rate from their first email automation. Over half of their newsletters now outperform previous benchmarks. Custobar's segmentation and personalization tools made email marketing easier and more effective. Local store owners can now send personalized messages to their customers, boosting engagement and store visits.
Show More..

AVA used Custobar to combine sales data from over 50 stores and its online shop. The company wanted to reach... all customer types with targeted messages. Custobar helped AVA merge offline and online data for a full customer view. Automated email marketing and targeted newsletters led to a 43% open rate and a 10.3% conversion rate. AVA values Custobar’s support and the ability to use all customer data for campaigns.
Show More..

Kekäle, a Finnish clothing retailer, uses Custobar's 360° customer view to unify data from ERP, PIM, and eCommerce systems. Real-time updates provide... a complete view of customer behavior and transactions. Staff access insights on loyalty, product preferences, and campaign activity to improve service and upselling. Kekäle reports new marketing insights and better targeting with comprehensive dashboards. The solution supports both in-store and customer service teams.
Show More..

Custobar helped Scandinavian Outdoor use their customer data better. Columbia Road used Custobar's platform to power AI agents. These agents... gave fast insights into customer behavior and store performance. Scandinavian Outdoor could compare top customer segments and find ways to improve marketing. The project made it easy for the team to get answers and act on data quickly. This led to smarter decisions and better results.
Show More..

M Room used Custobar to improve their marketing automation. They raised their email open rate to 60% and click conversion... to over 30%. Custobar helped cut 5 minutes from each membership purchase, saving time for staff. Automated reminders increased customer satisfaction. M Room chose Custobar for its usability, price, and strong analytics.
Show More..

Custobar helped Ruohonjuuri move from mass email marketing to targeted campaigns. By segmenting customers and using a 360° view, they... achieved email open rates over 70% and conversion rates near 13%. Ruohonjuuri combined in-store and online data for smarter targeting. They used value-based segmentation and personalized content to boost engagement. Their campaigns now reach the right audience and drive higher sales.
Show More..

Custobar helped SeaSea, the largest boating accessories retailer in Northern Europe, close the gap with its customers. Before Custobar, SeaSea... struggled to track customer lifetime value and email campaign impact. With Custobar’s dashboards and custom reports, SeaSea gained a full view of customer behavior from email open to purchase. Email campaign creation time dropped from two hours to 15 minutes. SeaSea now targets emails based on past purchases, saving money and boosting productivity.
Show More..

AVA used Custobar to merge sales data from over 50 stores and their online shop. They wanted to reach different... customer types with tailored messages. Custobar's RFM matrix helped AVA target campaigns and make data actionable. Automated email marketing and targeted newsletters led to a 43% open rate and a 10.3% conversion rate. AVA values Custobar's ongoing support and customer approach.
Show More..

Suomalainen Kirjakauppa, Finland’s largest bookshop chain, uses Custobar Customer Data Platform to centralize and activate customer data. The company wanted... more personalized marketing and improved customer engagement. Custobar’s segmentation and targeting tools helped increase click-through rates and reduce email opt-outs. Staff found the platform easy to use for both basic and advanced marketing tasks. Over 700,000 loyalty program members benefit from tailored campaigns, boosting sales and customer loyalty.
Show More..

Custobar helped Kekäle, a Finnish fashion retailer, unify customer data from all channels. Before, they could not track customer behavior... across stores and online. With Custobar, they now segment customers and automate loyalty program communications. The platform gives a 360° customer view and real-time data updates. A targeted campaign for a new brand launch brought in €9,400 from 1,000 customers.
Show More..

Custobar helped PharmaMarket improve their email marketing results. PharmaMarket used Custobar to manage customer data, automate marketing, and segment audiences.... They reactivated 4,000 inactive customers with targeted campaigns. Reminder emails drove over 1,100 purchases in three days. PharmaMarket saw an 80% increase in customer lifetime value. The team found Custobar easy to use and praised its support.
Show More..

Scandinavian Outdoor used Custobar's customer data platform to unify data from online and physical stores. They segmented customers and ran... targeted campaigns, leading to a fivefold increase in conversion rates. A cross-sell campaign achieved a 10.6% conversion rate and a 47% open rate. Re-engagement of VIP clients resulted in money per recipient 42 times higher than bulk campaigns. Tailored campaigns for niche interests drove high engagement and revenue per recipient. Integrations with live chat and loyalty programs further improved customer experience.
Show More..

Custobar helped Ströh nearly double revenue from 2017 to 2020. Ströh used Custobar to combine all customer data and automate... over 300 marketing journeys. Shopping carts from existing customers grew by 27%. The revenue ratio of existing to new customers improved by 32%. Ströh also cut marketing spend by 5% and raised NPS by 8 points. The solution enabled targeted campaigns and better customer insights.
Show More..

Halti used Custobar's Customer Data Platform to move from mass messaging to targeted campaigns. They segmented customers by interests like... skiing type and clothing size. With Custobar, Halti automated marketing and integrated their point-of-sale system. They used browsing data to personalize campaigns across email, Google, and Facebook. Halti saw higher open rates and better sales from targeted campaigns. The team praised Custobar's ease of use and strong customer support.
Show More..