Custobar Overview

Custobar helps e-commerce and omnichannel retailers enhance customer engagement by mastering data from various touchpoints. This platform automates personalized experiences across channels, making it easier for businesses to connect with their customers. Imagine a retail team using Custobar to gather and visualize customer data, uncovering insights that drive targeted marketing strategies. By identifying customer segments, they can tailor communications to meet individual needs, boosting revenue. Trusted by over 300 companies globally, Custobar is particularly popular in Finland. Its ability to transform data into actionable insights makes it a valuable tool for businesses aiming to improve customer relationships and grow their market presence.

Use Cases

Customers recommend Loyalty Management, Advertisement, Engagement Management, as the business use cases that they have been most satisfied with while using Custobar.

Other use cases:

  • Campaign Management
  • Channel Marketing
  • Customer Feedback Management
  • Segmentation And Targeting
  • Products & Pricelist Management
  • Contact List Management
  • Lifetime Value Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Custobar.

Other priorities:

  • Increase Sales & Revenue
  • Increase Customer Life Time Value
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Custobar Use-Cases and Business Priorities: Customer Satisfaction Data

Custobar works with different mediums / channels such as Social Media. Facebook. Text SMS etc.

Custobar's features include Personalization, Micro Customer Segmenting, Widgets, etc. and Custobar support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Custobar analytics capabilities include Custom Reports, and Analytics.

Custobar, Oracle Advertising and Customer Experience (CX), Kobie Loyalty Cloud, TL Connects, Smarketing Cloud, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Custobar is a customer data platform that identifies your data. Its marketing automation supports every stage of the customer journey.

Custobar Customer wins, Customer success stories, Case studies

How can Custobar enhance your Loyalty Management process?

How can Custobar enhance your Engagement Management process?

Why is Custobar the best choice for Campaign Management?

What benefits does Custobar offer for Channel Marketing?

11 buyers and buying teams have used Cuspera to assess how well Custobar solved their Customer Data Platform needs. Cuspera uses 443 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

AVA - Retail

Custobar helped AVA, a Belgian retailer with over 50 stores and an online shop, connect data from both physical and online sales. AVA used Custobar’s customer data platform to target different custom...er groups with personalized messages. Automated email campaigns, like abandoned cart reminders and VIP newsletters, led to strong results. AVA’s VIP newsletter saw a 43% open rate, 7.6% click rate, and a 10.3% conversion rate. AVA values Custobar’s support and the ability to improve campaigns with features like product recommendations.

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Clous Mode - Apparel & Fashion

Custobar helped Clous Mode, a Dutch fashion retailer, merge online and offline customer data into one profile. This enabled targeted marketing campaigns and deep insights into customer behavior. Clou...s Mode achieved a 9% conversion rate in a campaign targeting brand-loyal customers, generating over €100,000 in sales in one month. The RFM Matrix revealed that 20% of clients drive nearly 70% of revenue. Clous Mode uses email, social media, and physical mailings to reach customers and credits Custobar for improved engagement and sales.

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Halti - Apparel & Fashion

Custobar CDP helped Halti move from mass messaging to targeted marketing. Halti used marketing automation and customer segmentation to reach the right audience. They created campaigns based on custom...er interests like sport type and clothing size. Halti saw high open rates and strong sales from these targeted campaigns. The platform's easy integrations and automation improved their email marketing. Halti recommends Custobar for ecommerce businesses wanting better results.

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HC Porin Ässät - Sports

HC Porin Ässät used the Custobar Customer Data Platform to improve their sports and events marketing. They faced challenges with disconnected systems and lack of data-driven marketing. After implemen...ting Custobar CDP, newsletter subscriptions grew by 9.6%. Open rates among season ticket customers reached 60% to 87%. Every newsletter now leads to sales. The club uses personalized content and offers to boost engagement and drive revenue.

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Kekäle - Retail

Custobar helped Kekäle, a Finnish fashion retailer, unify customer data from all channels. Before Custobar, Kekäle could not easily analyze customer behavior or segment loyalty program members. With ...Custobar, they now merge data from ERP, PIM, and e-commerce into actionable customer profiles. The marketing team can target campaigns more precisely and measure results in real sales. One campaign for a new brand launch generated €9,400 from 1,000 customers.

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La mer - Consumer Goods

Custobar helped La mer improve their email marketing. La mer saw a 63% increase in repeat customer revenue. Their conversion rates reached 30% for both generic and automated campaigns. The share of e...mail marketing in total revenue more than doubled, reaching 26.2% in 2022. Email open rates hit 36% and click-through rates 6.5%, much higher than industry averages. La mer now uses Custobar for personalised, automated customer messages.

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How to create email templates in Custobar - Video tutorial

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Peers used Custobar for loyalty management and advertisement

Custobar Features

  • Low
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  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.70/5

Read Reviews (6)
Custom Reports

4.17/5

Read Reviews (32)
Analytics

4.10/5

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.70/5

Read Reviews (6)
Custom Reports

4.17/5

Read Reviews (32)
Analytics

4.10/5

Read Reviews (12)

Custobar Integrations

Custobar integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

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for Custobar

Overall Risk Meter

Low Medium High

Top Failure Risks for Custobar

Custobar Oy News

Product

Custobar's freshest updates, including finding campaigns by product!

Custobar has introduced several updates to enhance campaign management, including a new "BETA - Actions" view that allows users to find campaign actions by product and view product details. Additional features include customizable pop-up close button colors, preview images for pop-up and banner campaigns, and resolved issues with Meta and Google Ads campaigns. These updates aim to streamline campaign organization and improve user experience.

Custobar Oy Profile

Company Name

Custobar Oy

Company Website

https://www.custobar.com/

HQ Location

Helsinki, Southern Finland

Employees

11-50

Social

Financials

SEED