Real-World Case Studies and Customer Success Stories with Corrigo

Royal London Asset Management wanted to increase asset value and reduce carbon emissions. They used Hank's AI technology in a... 125,000-square-foot property. This improved HVAC operations and energy efficiency. They achieved 21% energy savings and a 708% ROI. Equipment life was extended by 1 to 2 years.
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A prominent global bank needed help implementing their smart building strategy as they lacked internal expertise. JLL provided a comprehensive... smart building design tailored to local conditions in India and Singapore. They reviewed existing technologies, conducted workshops, and managed system implementation. JLL ensured the use of secure, open protocols for future integrations. The project delivered 40 key performance indicators across 12 use cases, ensuring on-time delivery and providing insights on building performance and employee satisfaction.
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JLL uses Corrigo to improve facilities management for a leading global bank. They replaced multiple point solutions with Corrigo's secure... software platform, which includes a robust mobile app. This change accelerated inspections, work order creation, and preventive maintenance scheduling. As a result, JLL's work order management SLAs are at 95% or higher every month. The system is user-friendly and saves time by allowing engineers to input work orders on-site.
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A large national retailer improved its facilities management with Corrigo. The Corrigo interface reduced clicks, saving time on work orders.... This efficiency helped the team manage 25,000 work orders annually. Managed Services maintained efficiency despite staff reductions. Corrigo allowed flexibility and cost savings for the retailer.
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The world's largest e-commerce retailer uses Corrigo as a core facility technology globally. Corrigo helps manage work orders, connect with... service providers, and pay invoices. The retailer integrates Corrigo with other technologies to find synergies and efficiencies. At one site, they process tens of thousands of work orders monthly. Corrigo's features, like digital rounds, provide valuable asset insights. The integration offers real-time updates, improving customer relationships.
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JLL Corrigo Enterprise helped Hall & Kay modernize fire protection services. Hall & Kay needed to improve efficiency and manage... a growing customer base with complex regulations. They used JLL Corrigo Enterprise for dynamic scheduling, real-time dashboards, and digital data capture. The platform reduced technical verification time from 3-4 weeks to 2-3 days. Over 7,000 work orders are managed each year. The solution improved time tracking, resource management, and asset data analysis, leading to less downtime and better operations.
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Corrigo helped Milton CAT improve facilities management. The company used Corrigo to track issues in real time and manage resources... better. This made operations faster and more efficient. The platform also reduced overhead costs and improved cost visibility. Facility managers now handle workloads and maintenance more easily. Communication between staff and vendors is better with Corrigo.
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A consumer technology company faced challenges with CRE project governance, leading to increased costs and reduced agility. JLL Technologies helped... by designing a global CRE technology project management office aligned with the company's goals. They led change management to ensure employee adoption of project governance. The company eliminated an eight-month backlog and improved project portfolio visibility. They achieved 50-60% time savings by automating manual technology testing processes. Consistent and accurate space occupancy reporting was delivered with Archibus system tuning.
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Samuels & Associates faced high energy costs for their 492,126 sq. ft. property in Boston, MA. They spent about $826,000... annually, with 45% of this on HVAC energy. They used Hank, an AI-based HVAC optimization solution, to reduce these costs. Hank's experts worked with Eversource, the utility provider, to find savings. As a result, Samuels & Associates achieved an estimated annual cost reduction of $71,500, which is a 19% reduction in HVAC energy consumption.
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Kenny Phimmachack, a Management Analyst II at the City of Fresno, uses Corrigo for facilities management. He tracks work orders... and creates custom reports for accounting. Corrigo helps verify work orders and track costs for fixed charges and additional modifications. It also allows citizens to report issues, like plumbing, which are then addressed by the city.
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T-Mobile uses Corrigo to improve its facilities management. Chris Medina, a regional manager, highlights how Corrigo provides a one-stop shop... for asset management, work order ticketing, compliance tracking, vendor invoicing, and payments. This system helps T-Mobile achieve higher uptime and network resiliency. Corrigo streamlines processes, connects service providers, and enhances preventive maintenance scheduling, saving time and money.
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A global technology company faced challenges with their IWMS implementation. JLL helped them improve space management and lease administration. They... managed over 50 million square feet and 800 properties. JLL scaled services to match the company's growth. The partnership continues to deliver long-term value.
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Corrigo helped Jack in the Box manage facilities for over 430 Jack in the Box and 300 Qdoba stores. The company saved... more than $2.1 million by avoiding service calls and improving self-help. They also eliminated over $2.2 million in warranty service fees by automating warranty tracking. Jack in the Box built an innovation roadmap to improve guest experience. The solution gave them full visibility into operations and vendor management.
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Johnson Controls, Inc. (JCI) uses the Corrigo platform to manage industrial work orders efficiently. The main challenge was keeping employees... trained in a heavily transactional facility management environment. Corrigo helps filter and track work orders, ensuring they are directed correctly. Weekly calls with JLL teams help track work order progress. The platform's tracking capabilities and online training at JLLT University are highly valued by JCI.
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A global technology company faced data and system disconnects among internal teams. They worked with JLL to implement an Integrated... Workplace Management System (IWMS). This centralized system improved data alignment and process efficiencies. The company increased agility and collaboration across teams. They now have a single source of truth for their real estate portfolio and facilities management. The IWMS implementation supports future growth with plans to expand globally.
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Corrigo Enterprise helped PSG Holdings manage 300-500 monthly work orders. Manual processes were replaced with automated assignment and real-time mobile... access. The transition took six months. Administrative workload dropped sharply. Managers gained real-time visibility into technician locations and job status. Service delivery improved for commercial and government clients.
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OUTFRONT Media transformed its asset inspection process with JLL Technologies and IBM TRIRIGA. They digitized the manual inspection forms, making... them accessible on mobile phones, even offline. This change improved efficiency and user experience, leading to rapid adoption. The centralized data allows for quick reporting and supports future initiatives like storm preparation.
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