Real-World Case Studies and Customer Success Stories with ContactMonkey

ContactMonkey helped CertaPro Painters achieve a 13% average click rate on internal email campaigns. The team lacked data and feedback... tools before using the platform. With ContactMonkey, they gained real-time employee feedback and engagement metrics. This allowed them to make data-driven decisions and improve internal communications. The platform's ease of use and responsive support were key benefits. CertaPro now uses surveys and click tracking to refine their strategy.
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First Onsite used ContactMonkey's SMS and email tools to reach frontline workers during emergencies. Before, only 55% opened newsletters and... 40% read them. After using analytics to improve content, open rates hit 100% and read rates rose to 55%. SMS allowed fast crisis communication, especially during hurricanes, ensuring urgent messages reached employees not at desks. Segmentation and tracking features helped target messages and measure engagement. The solution made internal communication faster and more effective for mobile workers.
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ContactMonkey helped Flagger Force boost internal email open rates by over 40%. The company struggled with outdated tools, poor analytics,... and emails flagged as phishing. ContactMonkey offered robust analytics, seamless Outlook integration, and real-time collaboration. Admins and content creators found the new template builder easier to use. Employees now receive important updates without issues, and trust in internal communications has improved.
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ContactMonkey helped Widener University double their internal newsletter frequency. The team used ContactMonkey’s Outlook integration to send branded, engaging emails... directly from their inbox. They no longer needed to manage lists outside Outlook. Multiple departments now use the tool for consistent, on-brand communication. Engagement tracking lets them improve content based on what people click.
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ContactMonkey helped IDP improve internal communications with data-driven insights. Before, IDP did not know if employees read or engaged with... messages. With ContactMonkey, the team used email analytics to track open rates, clicks, and read times. They designed better email templates based on this data. The team set clear KPIs and improved employee engagement. Now, IDP tailors content to what staff want and measures results with real data.
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ContactMonkey helped Exemplis boost their internal newsletter open rates to over 70% and click rates to 20–30%. Before, Exemplis struggled... to track employee engagement and feedback using MailChimp. With ContactMonkey, they now gather real-time feedback through pulse surveys and comments. The team can present clear data to leadership and tailor communications to different groups. Employees feel more connected and aligned with company goals.
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ContactMonkey helped Mettler Toledo save 25 days a year on internal communications. The team used to spend 8 hours a... week creating eNews with multiple tools. With ContactMonkey, they now build emails faster and stay within Outlook. Open rates for disengaged employees rose by 33%. The team sends 206 fewer emails per year and can track what employees read. Personalized, visually engaging emails improved feedback and engagement.
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ContactMonkey helped Joules achieve over 90% internal email open rates. The communications team used ContactMonkey's analytics to track employee engagement... and improve content. Branded templates and segmentation allowed for targeted, visually distinct newsletters. Pulse surveys replaced annual questionnaires, increasing feedback frequency. Davies set KPIs and measured success using real-time data. The solution enabled Joules to send 5-6 tailored communications per week.
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ContactMonkey helped CNI improve employee engagement across 14 companies. The internal communications team used advanced email design, interactive features, and... analytics to boost training participation and feedback. Smartlinks and embedded videos made emails more engaging. Pulse surveys and comment boxes gave direct employee insights. The team tracked open rates and click-throughs to refine messaging. Fast support from ContactMonkey enabled continuous improvement.
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ContactMonkey helped Assured Partners improve internal communications during the pandemic. The team needed to send more company-wide emails and wanted... better design options. ContactMonkey’s email template builder made it easy to create, share, and save templates in multiple formats. Departments could customize messages for their regions. Employees gave more positive feedback on internal emails. The team valued responsive customer support and regular product updates.
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ContactMonkey helped Thumbtack's internal communications team achieve 0 unsubscribes and 82% open rates. The team switched from an external marketing... tool to ContactMonkey to avoid employees unsubscribing from vital internal emails. ContactMonkey's Gmail integration and template builder made it easy to create engaging, branded newsletters. The tool enabled fast adoption, improved email readability, and allowed the team to track open rates and engagement. During the pandemic, the team scaled communications and delivered frequent CEO updates efficiently.
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ContactMonkey helped Freedom Mobile boost internal email read rates from 32% to 40%. Open rates increased by 15% after using... real-time analytics and audience-specific data. The communications team used ContactMonkey to schedule emails for better engagement. Leadership used analytics to improve team communication. Freedom Mobile kept ContactMonkey after an acquisition because of its measurable impact.
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ContactMonkey helped Alnylam fix email delivery and tracking issues for 2,000+ employees. The team used ContactMonkey to create engaging internal... email templates and newsletters. They collected real-time employee feedback with embedded star ratings. Email scheduling and tracking became reliable, with open rates reaching 100% for key messages. Employees gave positive feedback on the improved email quality and design.
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ContactMonkey helps internal communications teams work better. The platform is easy to use for writers and editors. It makes reporting... to senior executives simple. Users can quickly see what works and what does not. Many recommend ContactMonkey for its intuitive design and strong reporting features.
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