London Borough of Tower Hamlets
- Government Administration
- Large
London, UK
Cludo’s analytics platform helps London Borough of Tower Hamlets understand what users search for on their website. The council uses... these insights to spot user needs, close content gaps, and improve navigation. With over 3.5 million site visits in 2019, Cludo’s data enables the team to make data-driven decisions. The council can now prioritize content creation, adjust language, and plan proactively based on real user behavior. This approach leads to a more responsive and user-centered website for their diverse community.
London Borough of Bexley
- Government Administration
- Large
London, UK
London Borough of Bexley used Cludo to improve its website search. The council wanted to help residents find information fast.... After switching to Cludo, they reduced calls to the contact centre. The team used search data to create content that matched what residents needed. Features like Page Rankings and Instant Suggestions helped keep information current. The new search made the website easier for everyone to use.
Chesterfield County
- Government Administration
- Large
Chesterfield, USA
Cludo helped Chesterfield County cut website search complaints to zero. Residents now find answers in just two clicks, down from... seven. Over 3 million searches and 300,000 AI summaries were served in the first year. Custom banners and API integrations guide users to the right resources fast. Analytics from Cludo help the county improve content and adapt to user needs. Chesterfield County won digital governance awards for its AI-powered site search.
City of Raleigh
- Government Administration
- Large
Raleigh, USA
Cludo replaced Google Search Appliance for the City of Raleigh during a major website redesign. Raleigh needed a fast, easy-to-implement... search solution that worked out-of-the-box. Cludo’s platform enabled quick API integration and required minimal staff time. The intuitive dashboard let multiple teams update content and use search analytics to spot gaps. Raleigh also added Cludo’s AI Chat to help residents get answers 24/7. The city’s website won awards for quality after the switch.
Lillestrøm Municipality
- Government Administration
- Medium
Lillestrøm, Norway
Cludo helped Lillestrøm Municipality improve its website search. The old search tool gave poor results and caused more support calls.... With Cludo, staff can update search quickly and easily. Residents now find information faster. The number of phone and email inquiries has dropped. Employees use analytics to adapt content to user needs.
Larimer County
- Government Administration
- Medium
USA
Cludo helped Larimer County improve its website search for 350,000 residents. The county struggled with residents not finding key information... online, especially after Google Site Search ended. Their homegrown tool lacked features and required too much developer time. Cludo provided an easy setup, analytics, and tools for marketers and developers. Now, residents find information faster, and the team can guide users with banners and synonyms. Mobile search use rose to 40%, and Cludo data helped address pandemic-related questions quickly.
City of Reykjavík
- Government Administration
- Large
Reykjavík, Iceland
Cludo Search with AI Chat and AI Summaries helped the City of Reykjavík cut human-handled support chats by 46%. Citizens now get... instant answers to common questions, reducing clicks and improving satisfaction. AI Summaries let users see key info right on the search page, so they don’t need to click through links. The city’s digital team saw chat volume handled by AI jump to over 5,000 in seven months. Reykjavík’s website now delivers faster, simpler public service for thousands of daily visitors.
London Borough of Tower Hamlets
- Government Administration
- Large
London, UK
Cludo’s analytics platform helps London Borough of Tower Hamlets understand what users search for on their website. The council uses... these insights to spot user needs, close content gaps, and improve navigation. With over 3.5 million site visits in 2019, Cludo’s data enables the team to make data-driven decisions. The council can now prioritize content creation, adjust language, and plan proactively based on real user behavior. This leads to a more responsive and user-centered website for their diverse community.
London Borough of Bexley
- Government Administration
- Large
London, UK
London Borough of Bexley used Cludo to improve its website search. The council wanted to help residents find information fast.... They switched from a poor search tool to Cludo. The team used search data to create content that matched what residents needed. Call volume to the contact centre went down. Bexley now uses features like Page Rankings and Instant Suggestions to keep content relevant and help users quickly. The website is now more focused on residents’ needs.
Larimer County
- Government Administration
- Medium
USA
Cludo helped Larimer County improve its website search for 350,000 residents. The county struggled with residents not finding key information... online, especially after Google Site Search ended. Their homegrown tool lacked features and required too much developer time. Cludo provided an easy-to-use search solution with analytics and intuitive tools. Now, residents find information faster, and the team uses search data to guide users and fill content gaps. Mobile search sessions rose to 40%, and Cludo's integration with Google Analytics helped address pandemic-related needs.
City of Raleigh
- Government Administration
- Large
Raleigh, USA
Cludo helped the City of Raleigh replace Google Search Appliance during a major website redesign. Raleigh needed a fast, easy... search solution that worked out-of-the-box and required little staff time. Cludo’s API integration fit their design needs and was simple to implement. After launch, feedback was positive and the site won awards for quality. Cludo’s analytics and AI Chat tools now help Raleigh improve content and serve residents better.
Lillestrøm kommune
- Government Administration
- Large
Lillestrøm, Norway
Cludo helped Lillestrøm kommune improve its website search. Residents now find information faster and easier. Staff spend less time answering... calls and emails. The municipality uses analytics to adapt content to user needs. Employees can update search results without outside help. Complaints have dropped since Cludo was implemented.
Manufacturing Case Studies and Customer Success Stories with Cludo
Rogers Corporation
- Manufacturing
- Large
Chandler, USA
Cludo helped Rogers Corporation improve its website search for a large catalog of engineered materials. Rogers used Cludo's AI-powered features... like Misspellings and Synonyms to ensure users found the right products, even with typos or varied terminology. The team identified five customer personas and tailored search experiences, using banners to highlight tools and certifications. This led to a nearly 50% clickthrough rate on banners and better user experience for customers researching products. Rogers now anticipates user needs and delivers more relevant search results.
Cludo’s AI-powered site search helped Bobcat boost lead conversions by 600%. Bobcat, a global manufacturer, struggled with limited search tools... and frustrated website visitors. Cludo unified search across 28 sites, making it easier for customers to find products and services. Click-through rates doubled, and customer complaints about search dropped. Bobcat’s team used analytics to close content gaps and improve digital marketing results.
Cludo’s AI-powered site search helped Bobcat boost leads by 600%. Before Cludo, visitors struggled to find products and left the... site frustrated. Bobcat needed a smarter, unified search tool for its global sites. Cludo delivered intent-based ranking, analytics, and local control. Click-through rates doubled and customer complaints dropped. Bobcat now converts more visitors and supports global teams with tailored search experiences.
Cludo helped Rogers Corporation improve its website search for a wide range of engineered materials. Rogers used Cludo's AI-powered features... to handle misspellings and synonyms, making it easier for customers to find products. The team identified five user personas and tailored search experiences for each. Banners promoting interactive tools achieved nearly a 50% clickthrough rate. Rogers now delivers more relevant results and anticipates customer needs during product research.
Cludo helped Kamstrup improve their website search. Before, only 3.27% of visitors used the search tool. Kamstrup wanted a flexible,... easy-to-use solution with better results and less backend work. They chose Cludo for its intelligent search features and quick setup. After implementing Cludo, search sessions rose to 15%. The new search is more user-friendly and helps both customers and employees find information faster.
Education Case Studies and Customer Success Stories with Cludo
Massachusetts College of Liberal Arts
- Education
- Small
North Adams, USA
Cludo helped Massachusetts College of Liberal Arts transform their website search. The college saw a 19.2% rise in search engagement... and a 15.2% increase in click-through rates. Unanswered student questions dropped by 57% in just two months. AI-powered features like chat, summaries, and analytics made it easier for students to find answers. The small marketing team now uses data to guide content and improve student experience.
Boise State University used Cludo to improve search across 600+ websites for 25,000 students and 5,000 employees. The university needed... an intuitive search tool to manage 50,000+ pages and serve diverse audiences. Cludo enabled fast updates, better control over content, and quick removal of unwanted pages. Search analytics helped the team direct users to current information and optimize for seasonal trends. The solution supported the university’s mission to help every visitor find what they need online.
Højskolerne, an association of 70 folk high schools in Denmark, needed a better way to help students and faculty find course information online. Their old website... search engine worked but was hard to use. They chose Cludo to redesign their site search. After switching, they saw an easier and improved site experience for users.
Cludo helped Højskolerne, an association of 70 folk high schools in Denmark, improve their website experience. Their old site search... worked but was hard to use. Højskolerne needed a better way for students and faculty to find course information. They chose Cludo to redesign their site search. The new solution made it easier for users to get the information they needed.
Publishing Case Studies and Customer Success Stories with Cludo
Danish Health Authority (Sundhedsstyrelsen)
- Public Sector
Cludo helped the Danish Health Authority manage a surge in website traffic during the COVID-19 pandemic. The agency used Cludo's... search tools like Banners and synonyms to guide citizens to accurate information. They adjusted search features to match changing queries and ranked important pages higher. The team built a large COVID-19 information library, growing from one page to an entire section. Cludo's analytics and tools made it easier to keep citizens informed as the situation changed.
Cludo's Intents feature helps London Borough of Tower Hamlets improve their website content. The council uses AI-driven search intent data... to track visitor behavior and trends. This lets them spot what users are looking for and fill content gaps. The tool saves time by grouping search terms and showing what topics are trending. The team uses this data to adjust content, like adding banners or moving pages, to better meet user needs.
IDA (The Danish Society of Engineers)
- Professional Training & Coaching
- Large
Copenhagen, Denmark
IDA used Cludo to improve its website search for over 150,000 STEM members. The old search was basic and did... not help members find resources. Cludo's intelligent search and custom SERP increased traffic to IDA's site by 25%. Members now find events, resources, and benefits more easily. The redesign encourages more engagement and exploration across the site.
IDA (The Danish Society of Engineers)
- Professional Training & Coaching
- Large
Copenhagen, Denmark
Cludo search helped IDA, The Danish Society of Engineers, boost website traffic by 25%. IDA needed a better way for... its 150,000 members to find resources and benefits online. Their old search tool was basic and hard to use. Cludo provided a machine learning-powered search with analytics and custom banners. Members now find events and resources faster. Engagement and exploration of website categories increased after the redesign.
Banking Case Studies and Customer Success Stories with Cludo
Apple Federal Credit Union
- Banking
- Medium
Fairfax, USA
Cludo helped Apple Federal Credit Union improve their online member experience. Their old CMS search did not meet member needs.... Cludo's search solution made it easier for members to find information. The team used search data to refine content and add features like Quicklinks. Personalization increased member engagement and loyalty. Apple FCU now uses search insights to support member education and growth.
Cludo helped Apple Federal Credit Union improve their online member experience. Their old CMS search was not meeting member needs.... Cludo's search solution made it easier for members to find information. The team used search data to refine content and add features like Quicklinks. Personalization increased member engagement and loyalty. Apple FCU now uses search insights to support member education and growth.
Vodafone Australia
- Telecommunications
- Very Large
Sydney, Australia
Vodafone Australia used Cludo’s intelligent search platform to improve its website experience. The marketing team gained full control over search... optimization, reducing reliance on developers. Cludo’s analytics and machine learning turned millions of searches into 28 actionable topics. Visitors now find relevant content faster, leading to higher engagement and better conversion rates. The integrated 404 module and banner features further enhanced navigation and promotion.
Vodafone Australia
- Telecommunications
- Very Large
Sydney, Australia
Vodafone Australia used Cludo’s intelligent search platform to improve its website experience. The marketing team gained full control over search... optimization, reducing reliance on developers. Cludo’s analytics and machine learning turned millions of searches into 28 actionable topics. The new search solution increased engagement and improved online conversion rates. Integrated banners and a dynamic 404 module helped guide users to relevant content.
Pharmaceuticals Case Studies and Customer Success Stories with Cludo
Association of the British Pharmaceutical Industry (ABPI)
- Pharmaceuticals
- Medium
London, UK
ABPI used Cludo to improve search across its websites. The new search tool helped different audiences find information faster. Website... retention and total time spent increased. The team could adjust search for each group, like patients or schools. Employees also found content more easily. ABPI now ranks higher on Google and keeps visitors engaged longer.
Association of the British Pharmaceutical Industry (ABPI)
- Pharmaceuticals
- Medium
London, UK
Cludo search helped ABPI improve website retention and digital presence. ABPI needed a search tool to serve diverse audiences with... relevant results. After switching from their CMS search to Cludo, they saw increased time spent on site and higher engagement. Custom banners and boosted results guided users to the right resources. The search tool also made it easier for employees to find content. ABPI now tailors search for each audience, including schools and the NHS, improving user experience and satisfaction.
Cludo Site Search helped A. Vogel become a top online source for natural health information. A.Vogel needed a better site...search to support their shift from supplier to information hub. They chose Cludo for its easy interface, strong support, and helpful features. The team valued Cludo’s hands-on approach and innovation. With Cludo, A.Vogel improved website usability and became a leader in their field.
Visit St. Pete/Clearwater
- Marketing And Advertising
- Small
St. Petersburg, USA
Cludo helped Visit St. Pete/Clearwater fix their website search after a redesign. The team needed a search tool that was... easy to use and could be customized for different audiences. Cludo's solution let them update content quickly and offer results in multiple languages. They used search data to address urgent topics like red tide, keeping tourists informed. The new search made it easier for both residents and visitors to find what they need.
JADU
- Information Technology And Services
- Small
Leicester, UK
JADU partnered with Cludo to improve search for UK council websites. Their goal was to help clients' content teams save... time and deliver more value. Cludo's analytics made it easy for JADU's clients to understand user needs and improve content. The integration was simple and support from Cludo was strong. As a result, local councils saw better site search ratings and fewer calls to customer service centers.
