Granular reporting on Call Detail before the call is dispersed to various parts of organization.
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Hospital & Health Care Case Studies and Customer Success Stories with Cisco CUBE Analytics and Reporting
Northwestern Health Unit (NWHU)
- Hospital & Health Care
- Medium
Kenora, Canada
Northwestern Health Unit (NWHU) struggled to pull CDR data and create reports. Non-technical executives found the reports hard to understand.... Variphy Voice made it easy to access and interpret call data. Now, NWHU can quickly generate clear reports for all users. This improved decision-making and saved time for the team.
University Hospitals of Cleveland
- Hospital & Health Care
- Large
Cleveland, USA
University Hospitals of Cleveland needed to manage a large network. They chose Variphy to help with this challenge. Variphy provided... tools for unified communications analytics and call reporting. The solution helped the hospital manage their voice infrastructure. This improved network management for the healthcare provider.
WakeMed Health & Hospitals
- Hospital & Health Care
- Large
Raleigh, USA
WakeMed Health & Hospitals struggled to pull CDR data and create reports. Non-technical executives found the reports hard to understand.... Variphy Voice made it easy to access and interpret call data. Now, leaders can quickly get the information they need. The process is faster and simpler for everyone.
Kelsey-Seybold Clinic
- Hospital & Health Care
- Large
Houston, USA
Kelsey-Seybold Clinic struggled to pull CDR data and create reports. Non-technical executives found the reports hard to understand. Variphy made... it easier to access and interpret call data. The solution improved reporting for leadership. Executives now get clear, useful information from call reports.
Tampa General Hospital
- Hospital & Health Care
- Large
Tampa, USA
Tampa General Hospital used Variphy to improve telephony management. The hospital enhanced its call reporting and analytics. Variphy helped reduce... the need for on-site visits. This made managing phone systems easier for the team. The solution improved efficiency in hospital communications. Tampa General Hospital saw better results with less effort.
Midland Health struggled to pull CDR data. Reports were hard for non-technical leaders to read. Variphy Voice made it easy... to get call data. Executives now understand reports quickly. The process is faster and simpler for everyone.
Variphy helped Mercy Hospital make call detail record (CDR) data easy to access. Before, Mercy struggled to pull reports and... share them with non-technical executives. With Variphy, reports became simple to generate and easy to understand. Now, leaders at Mercy can quickly see the data they need. This improved decision-making and saved time for the team.
Education Case Studies and Customer Success Stories with Cisco CUBE Analytics and Reporting
Sacred Heart University
- Education
- Large
Fairfield, USA
Sacred Heart University used Variphy to modernize its CUCM call tracking. The university needed better visibility into its calling environment.... Variphy provided unified communications analytics and call reporting. This helped Sacred Heart University improve call management and reporting. The solution made it easier to track and analyze calls across the campus.
The University of Winnipeg used Variphy analytics and reporting to stop toll fraud. The solution helped the university save thousands... of dollars in potential charges. Variphy provided clear call reporting and unified communications analytics. The university improved security and gained better insight into their voice infrastructure. This case shows the value of analytics for preventing telecom fraud.
Mountain Area Health Education Center (MAHEC)
- Education
- Medium
Asheville, USA
Mountain Area Health Education Center (MAHEC) struggled to pull CDR data. Reports were hard for non-technical executives to understand. Variphy... made it easier to access and interpret call data. Now, MAHEC can quickly generate clear reports. Executives get the information they need without confusion.
Herzing University used Variphy Voice to track call activity across its campuses. The solution gave them deeper visibility into phone... system metadata. This helped ensure accurate monitoring of calls. The university improved oversight of communications between locations. Variphy Voice supported unified communications analytics for Herzing University.
Sacred Heart University used Variphy to improve their CUCM reporting. The university needed better analytics for their unified communications system.... Variphy provided a reporting tool that worked with their existing setup. This helped Sacred Heart University get more insights from their call data. The solution made it easier to manage and analyze communications.
Automotive Case Studies and Customer Success Stories with Cisco CUBE Analytics and Reporting
Interstate Batteries
- Automotive
- Large
Dallas, USA
Interstate Batteries needed better reporting for their CUCM data. They chose Variphy Voice to improve visibility and analytics. The solution... helped them meet growing demand for detailed call reporting. Now, they have clearer insights into their unified communications. This supports better business decisions and operations.
Carolina Cat needed better visibility into their Cisco UC platform. They wanted to measure and optimize call interactions. Variphy Voice... helped them track performance and analyze call data. This improved their ability to manage communications. Carolina Cat gained insights to optimize their unified communications system.
Retail Case Studies and Customer Success Stories with Cisco CUBE Analytics and Reporting
Princess Auto
- Retail
- Large
Winnipeg, Canada
Princess Auto used Variphy to improve visibility into their Cisco Collaboration phone system. The company wanted to better understand how... their phone system was being used. Variphy provided analytics and reporting tools. This helped Princess Auto track usage and make informed decisions. The solution made it easier to manage their communications.
Financial Services Case Studies and Customer Success Stories with Cisco CUBE Analytics and Reporting
Northwest Community Credit Union
- Financial Services
- Medium
Eugene, USA
Northwest Community Credit Union needed a way to keep operations smooth across many branches. They used Variphy Voice to support... their network. The solution helped them manage communications more reliably. This made it easier to support all locations. The credit union improved efficiency and kept their branches connected.
Insurance Case Studies and Customer Success Stories with Cisco CUBE Analytics and Reporting
Security Mutual Life Insurance Company of New York
- Insurance
- Medium
Binghamton, USA
Security Mutual Life Insurance Company of New York needed better reporting for their Cisco Unified Communications Manager system. They chose Variphy... for its analytics and reporting features. The solution helped them gain insights into their voice infrastructure. This improved their ability to manage communications. Variphy made it easier to track and analyze call data.
Computer Software Case Studies and Customer Success Stories with Cisco CUBE Analytics and Reporting
A leading SaaS company
- Computer Software
- Large
USA
Variphy helped a leading SaaS company improve call data management. The company used Variphy’s reporting tools and unlimited CDR retention.... This made compliance easier. The solution worked with Cisco, Webex, Zoom, and Microsoft Teams. The SaaS company now manages call data better and meets compliance needs.
Government Administration Case Studies and Customer Success Stories with Cisco CUBE Analytics and Reporting
City of North Augusta
- Government Administration
- Small
North Augusta, USA
City of North Augusta needed easy-to-use software with strong technical support. They had limited time and resources. Variphy provided a... solution that was simple to use. The city benefited from reliable support. This helped them manage their communications more efficiently.
TrueBlue
- Information Technology And Services
- Large
Tacoma, USA
TrueBlue needed a reliable reporting solution for 7,000 endpoints across several clusters. They chose Variphy to manage unified communications analytics... and call reporting. Variphy helped TrueBlue gain better visibility and control over their voice infrastructure. The solution supported multiple platforms, including Cisco, Webex, Zoom, and Microsoft Teams. TrueBlue improved their reporting and management of voice systems with Variphy.
