Cisco CUBE Analytics and Reporting Overview

Variphy streamlines Unified Communications analytics by offering a comprehensive platform for Call Detail Record (CDR) reporting and call analytics. It provides a centralized view of all CDR analytics and management solutions, enhancing visibility and insight into communication systems. Variphy's platform is designed to support diverse industry needs, from healthcare providers gaining visibility into Cisco phone systems to international banks improving caller experience insights. The platform's ability to configure parameters and handle unlimited data makes it a reliable choice for organizations seeking detailed call analytics. Variphy's quick deployment, with a trial launch possible in just 20 minutes, underscores its user-friendly nature and efficiency in delivering actionable insights.

Use Cases

Customers recommend Call Analytics, Social Media Analytics, Collaboration, as the business use cases that they have been most satisfied with while using Cisco CUBE Analytics and Reporting.

Other use cases:

  • Communication Management
  • Call Recording
  • Conference Call Management
  • Helpdesk Management
  • Tracking Contacts
  • Call Searching
  • Call Scoring
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Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using Cisco CUBE Analytics and Reporting.

Other priorities:

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Cisco CUBE Analytics and Reporting Use-Cases and Business Priorities: Customer Satisfaction Data

Cisco CUBE Analytics and Reporting works with different mediums / channels such as Phone Calls. and E-Mail.

Cisco CUBE Analytics and Reporting's features include Dashboard, Recording, Alerts: Popups & Notifications, etc. and Cisco CUBE Analytics and Reporting support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Cisco CUBE Analytics and Reporting analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Variphy is the preferred analytics platform for Cisco collaboration...." Peer review from Variphy

Peer review evidence (same sources as the product rating summary)

"...Whether you're planning a green field deployment, managing mature CUCM installations, or ready to upgrade your existing Cisco CDR Reporting product, Variphy Call Analytics delivers real value and will be easy to trial and deploy...." Peer review
"...Industry leading Cisco CDR Reporting & Call Analytics, UCCX Wallboard Reporting & Analytics, Change, Audit & As-Built Reporting, DN & Dial Plan Management, & Remote Phone Control & Macros all in a single pane of glass...." Peer review from Variphy
"...Variphy is the preferred analytics platform for Cisco collaboration...." Peer review from Variphy

Cisco CUBE Analytics and Reporting, CARTO Platform, Hevo, Skyvia Platform, Phocas, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Cisco-cdr-reporting is enhanced by Variphy’s Call Analytics solution, offering quick call detail searches and comprehensive call flow insights. Users can track performance metrics, including busy hours, hunt groups, and answer rates.

Popular Business Setting

for Cisco CUBE Analytics and Reporting

Top Industries

  • Hospital & Health Care
  • Health, Wellness and Fitness
  • Automotive

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Cisco CUBE Analytics and Reporting is popular in Hospital & Health Care, Health, Wellness And Fitness, and Automotive and is widely used by Enterprise, Large Enterprise, and Mid Market.

Cisco CUBE Analytics and Reporting Customer wins, Customer success stories, Case studies

What Are the key features of Cisco CUBE Analytics and Reporting for Call Analytics?

How efficiently Does Cisco CUBE Analytics and Reporting manage your Social Media Analytics?

How does Cisco CUBE Analytics and Reporting address your Collaboration Challenges?

Why is Cisco CUBE Analytics and Reporting the best choice for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Cisco CUBE Analytics and Reporting solved their Business Intelligence needs. Cuspera uses 1074 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

 

Western Steel Buildings - Construction - Small

Park City, USA

Variphy Call Analytics for Zoom Phone helped Western Steel Buildings after they moved from RingCentral to Zoom Phone. The company needed better call reporting and dashboards to track key metrics. Var...iphy provided advanced analytics, customizable dashboards, and reporting features. Within a week, management gained the data needed for growth and training. The solution enabled forecasting, metric tracking, and improved business outcomes.

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Sacred Heart University - Education - Large

Fairfield, USA

Sacred Heart University used Variphy to modernize its CUCM call tracking. The university needed better visibility into its calling environment. Variphy provided unified communications analytics and c...all reporting. This helped Sacred Heart University improve call management and reporting. The solution made it easier to track and analyze calls across the campus.

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Sacred Heart University - Education - Large

Fairfield, USA

Sacred Heart University used Variphy to improve their CUCM reporting. The university needed better analytics for their unified communications system. Variphy provided a reporting tool that worked wit...h their existing setup. This helped Sacred Heart University get more insights from their call data. The solution made it easier to manage and analyze communications.

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Herzing University - Education - Medium

Milwaukee, USA

Herzing University used Variphy Voice to track call activity across its campuses. The solution gave them deeper visibility into phone system metadata. This helped ensure accurate monitoring of calls.... The university improved oversight of communications between locations. Variphy Voice supported unified communications analytics for Herzing University.

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WakeMed Health & Hospitals - Hospital & Health Care - Large

Raleigh, USA

WakeMed Health & Hospitals struggled to pull CDR data and create reports. Non-technical executives found the reports hard to understand. Variphy Voice made it easy to access and interpret call data. ...Now, leaders can quickly get the information they need. The process is faster and simpler for everyone.

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TrueBlue - Information Technology And Services - Large

Tacoma, USA

TrueBlue needed a reliable reporting solution for 7,000 endpoints across several clusters. They chose Variphy to manage unified communications analytics and call reporting. Variphy helped TrueBlue ga...in better visibility and control over their voice infrastructure. The solution supported multiple platforms, including Cisco, Webex, Zoom, and Microsoft Teams. TrueBlue improved their reporting and management of voice systems with Variphy.

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Cisco CUBE Analytics and Reporting

What are the top features of Cisco CUBE Analytics and Reporting?

Dashboard, Recording and Alerts: popups & Notifications are some of the top features of Cisco CUBE Analytics and Reporting.

Who uses Cisco CUBE Analytics and Reporting?

Cisco CUBE Analytics and Reporting is used by Hospital & Health Care, Health, Wellness And Fitness and Automotive among other industries.

What are Cisco CUBE Analytics and Reporting alternatives?

CARTO Platform, Hevo, Skyvia Platform and Phocas are popular alternatives for Cisco CUBE Analytics and Reporting.

Where is Cisco CUBE Analytics and Reporting located?

Cisco CUBE Analytics and Reporting is headquartered at 722 Old Jonas Hill Rd, Lafayette, CA 94549, US.
lightning

Peers used Cisco CUBE Analytics and Reporting for call analytics and social media analytics

Cisco CUBE Analytics and Reporting Competitors

Cisco CUBE Analytics and Reporting Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.67/5 ★

Read Reviews (165)
Custom Reports

4.36/5 ★

Read Reviews (315)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.67/5 ★

Read Reviews (165)
Custom Reports

4.36/5 ★

Read Reviews (315)

Software Failure Risk Guidance

?

for Cisco CUBE Analytics and Reporting

Overall Risk Meter

Low Medium High

Top Failure Risks for Cisco CUBE Analytics and Reporting

Variphy, Inc. News

M&A

Valsoft Corporation Expands Unified Communications Portfolio with the Acquisition of Variphy - Yahoo Finance

Valsoft Corporation has acquired Variphy, a California-based provider of unified communications analytics and management solutions. This acquisition allows Variphy to leverage Valsoft's resources to enhance innovation and expand its customer base while maintaining its operational autonomy. Variphy will join the Lighthouse Software Group, benefiting from shared expertise and resources.

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Product

Variphy Introduces Support for Microsoft Teams DID Management

Variphy has launched new support for Microsoft Teams direct inward dialing (DID) management. This update enables organizations to manage and analyze Teams DID assignments within Variphys call analytics platform. The integration streamlines number administration and enhances unified communications reporting for enterprises using Microsoft Teams.

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Product

Variphy Introduces Support for Microsoft Teams DID Management - ACCESS Newswire

Variphy launched a new Direct Inward Dialing (DID) management integration for Microsoft Teams Phone. The solution provides centralized DID management, real-time number inventory visibility, automated assignment workflows, and advanced analytics. Enterprises can now efficiently control and scale their Teams-based telephony infrastructure with streamlined number management and reporting.

Read more →
Product

Variphy Introduces CUBE CDR Reporting and Analytics in Variphy Cloud for Greater Granularity

Variphy introduces CUBE CDR Reporting and Analytics in Variphy Cloud for enhanced data granularity.

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Variphy, Inc. Profile

Company Name

Variphy, Inc.

Company Website

https://www.variphy.com/

HQ Location

722 Old Jonas Hill Rd, Lafayette, CA 94549, US

Employees

11-50

Social

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Financials

PRIVATE