Cisco CUBE Analytics and Reporting Overview

Variphy streamlines Unified Communications analytics by offering a comprehensive platform for Call Detail Record (CDR) reporting and call analytics. It provides a centralized view of all CDR analytics and management solutions, enhancing visibility and insight into communication systems. Variphy's platform is designed to support diverse industry needs, from healthcare providers gaining visibility into Cisco phone systems to international banks improving caller experience insights. The platform's ability to configure parameters and handle unlimited data makes it a reliable choice for organizations seeking detailed call analytics. Variphy's quick deployment, with a trial launch possible in just 20 minutes, underscores its user-friendly nature and efficiency in delivering actionable insights.

Use Cases

Customers recommend Call Analytics, Social Media Analytics, Collaboration, as the business use cases that they have been most satisfied with while using Cisco CUBE Analytics and Reporting.

Other use cases:

  • Communication Management
  • Call Recording
  • Conference Call Management
  • Helpdesk Management
  • Tracking Contacts
  • Call Searching
  • Call Scoring
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Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using Cisco CUBE Analytics and Reporting.

Other priorities:

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Cisco CUBE Analytics and Reporting Use-Cases and Business Priorities: Customer Satisfaction Data

Cisco CUBE Analytics and Reporting works with different mediums / channels such as Phone Calls. and E-Mail.

Cisco CUBE Analytics and Reporting's features include Dashboard, Recording, Alerts: Popups & Notifications, etc. and Cisco CUBE Analytics and Reporting support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Cisco CUBE Analytics and Reporting analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Organizations of all sizes in health care, government (city, state & federal), education, energy, finance, legal, and high-tech have implemented Variphy Call Analytics...." Peer review from Variphy

Cisco CUBE Analytics and Reporting, CARTO Platform, Hevo, Skyvia Platform, Phocas, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Cisco-cdr-reporting is enhanced by Variphy’s Call Analytics solution, offering quick call detail searches and comprehensive call flow insights. Users can track performance metrics, including busy hours, hunt groups, and answer rates.

Popular Business Setting

for Cisco CUBE Analytics and Reporting

Top Industries

  • Hospital & Health Care
  • Health, Wellness and Fitness
  • Automotive

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Cisco CUBE Analytics and Reporting is popular in Hospital & Health Care, Health, Wellness And Fitness, and Automotive and is widely used by Enterprise, Large Enterprise, and Mid Market.

Comprehensive Insights on Cisco CUBE Analytics and Reporting Use Cases

What solutions does Cisco CUBE Analytics and Reporting provide for Call Analytics?

Why is Cisco CUBE Analytics and Reporting the best choice for Social Media Analytics?

How efficiently Does Cisco CUBE Analytics and Reporting manage your Collaboration?

How can Cisco CUBE Analytics and Reporting enhance your Communication Management process?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Cisco CUBE Analytics and Reporting solved their Business Intelligence needs. Cuspera uses 1074 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Case Studies

Hospital & Health Care

CASE STUDY WakeMed Health & Hospitals

Variphy Reporting and Analytics for Cisco CUCM and CUBE helped WakeMed Health & Hospitals improve call handling and service quality. WakeMed needed better insights into patient calls and agent perfor...mance. Variphy made reporting easy and gave management clear, actionable data. The solution was quick to deploy and simple to use. WakeMed now has accurate visibility and can make better decisions with reliable analytics.

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Information Technology and Services

CASE STUDY US-based SaaS company

Variphy Reporting and Analytics for Cisco CUCM helped a US-based SaaS company with over 24,000 endpoints. The company struggled with limited CDR analysis tools, poor user access control, and capped c...all record retention. Variphy provided robust reporting, fast deployment, and unlimited CDR data retention. Voice engineers gained full control over data, improved troubleshooting, and better compliance. Unlimited retention supported long-term business strategy and reporting needs.

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Hospital & Health Care

CASE STUDY University Hospitals of Cleveland

Variphy Reporting and Analytics for Cisco CUCM helped University Hospitals of Cleveland manage 40,000 phones across their network. The hospital needed better insights, resource allocation, and troubl...eshooting for their telephony system. Variphy provided easy-to-use reporting and change management tools. The solution improved reporting, enabled efficient resource management, and delivered fast returns within months. Reliable support and quick licensing adjustments supported the hospital during rapid growth.

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Education

CASE STUDY The University of Winnipeg

Variphy Reporting and Analytics for Cisco CUCM helped the University of Winnipeg gain visibility into call data across over 1,500 phones. The university faced high telco bills and trouble tracking lo...ng-distance charges and DIDs. Variphy provided real-time call monitoring, DID management, and CDR reporting. The university quickly identified unusual international calls, saving thousands in potential toll fraud. Variphy reduced costs, improved workflow, and became essential for the IT team.

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Hospital & Health Care

CASE STUDY Tampa General Hospital

Variphy helped Tampa General Hospital manage a complex telephony system with 11,000 phones. The hospital used Variphy Reporting and Analytics, Change Management, and Remote Phone Control for Cisco CU...CM. Variphy made it easier to track changes, troubleshoot, and schedule reports. The solution reduced the need for on-site technician visits and improved SLA performance. Tampa General Hospital saved money by replacing less robust software with Variphy.

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CASE STUDY TrueBlue

Variphy Reporting and Analytics for Cisco CUCM helped TrueBlue manage telecommunications across four global CUCM clusters. The company needed better reporting as their old tool could not meet growing... business demands. Variphy made it easy to create detailed, business-friendly reports and share dashboards. The telecom team saved time and gave business managers the data they needed. Reports are now automated, and the team can focus on other important work.

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Frequently Asked Questions(FAQ)

for Cisco CUBE Analytics and Reporting

What are the top features of Cisco CUBE Analytics and Reporting?

Dashboard, Recording and Alerts: popups & Notifications are some of the top features of Cisco CUBE Analytics and Reporting.

Who uses Cisco CUBE Analytics and Reporting?

Cisco CUBE Analytics and Reporting is used by Hospital & Health Care, Health, Wellness And Fitness and Automotive among other industries.

What are Cisco CUBE Analytics and Reporting alternatives?

CARTO Platform, Hevo, Skyvia Platform and Phocas are popular alternatives for Cisco CUBE Analytics and Reporting.

Where is Cisco CUBE Analytics and Reporting located?

Cisco CUBE Analytics and Reporting is headquartered at 722 Old Jonas Hill Rd, Lafayette, CA 94549, US.
lightning

Peers used Cisco CUBE Analytics and Reporting for call analytics and social media analytics

Cisco CUBE Analytics and Reporting Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.67/5 ★

Read Reviews (165)
Custom Reports

4.36/5 ★

Read Reviews (315)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.67/5 ★

Read Reviews (165)
Custom Reports

4.36/5 ★

Read Reviews (315)

Software Failure Risk Guidance

?

for Cisco CUBE Analytics and Reporting

Overall Risk Meter

Low Medium High

Top Failure Risks for Cisco CUBE Analytics and Reporting

Variphy, Inc. News

Product

Variphy Introduces Support for Microsoft Teams DID Management

Variphy has launched new support for Microsoft Teams direct inward dialing (DID) management. This update enables organizations to manage and analyze Teams DID assignments within Variphys call analytics platform. The integration streamlines number administration and enhances unified communications reporting for enterprises using Microsoft Teams.

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Product

Variphy Introduces Support for Microsoft Teams DID Management - ACCESS Newswire

Variphy launched a new Direct Inward Dialing (DID) management integration for Microsoft Teams Phone. The solution provides centralized DID management, real-time number inventory visibility, automated assignment workflows, and advanced analytics. Enterprises can now efficiently control and scale their Teams-based telephony infrastructure with streamlined number management and reporting.

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Product

Variphy Introduces CUBE CDR Reporting and Analytics in Variphy Cloud for Greater Granularity

Variphy introduces CUBE CDR Reporting and Analytics in Variphy Cloud for enhanced data granularity.

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Product

Variphy Introduces CUBE CDR Reporting and Analytics in Variphy Cloud for Greater Granularity

Variphy has introduced CUBE CDR Reporting and Analytics in Variphy Cloud, offering greater granularity.

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Variphy, Inc. Profile

Company Name

Variphy, Inc.

Company Website

https://www.variphy.com/

HQ Location

722 Old Jonas Hill Rd, Lafayette, CA 94549, US

Employees

11-50

Social

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Financials

PRIVATE