Cisco CUBE Analytics and Reporting: Product updates, Customer stories, and Insights | 2026 Cuspera

Variphy helped Sacred Heart University modernize CUCM call tracking. The university struggled to turn Cisco CUCM call data into useful reports and wanted a simple solution. Variphy provided user-frie...ndly dashboards and reports with minimal training. The transition was smooth and did not disrupt daily operations. The platform scaled to support over 1,500 phones and offered responsive support. Sacred Heart now has automated, easy-to-read reports for compliance, billing, and troubleshooting.
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Variphy Reporting and Analytics for Cisco CUCM, UCCX, and CUBE helped Carolina Cat gain clear visibility into their Cisco UC environment. Before Variphy, they struggled with hard-to-maintain custom s...olutions and lacked actionable call data. Variphy provided a single dashboard for CDR and contact center data, making reports easy for business leaders to understand. The tool helped fix a contact center script issue and revealed excess SIP trunk capacity, leading to better customer experience and cost savings. Business leaders now trust their phone system thanks to objective data from Variphy.
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Variphy Reporting and Analytics for Cisco CUCM helped Mercy Hospital manage a large communications network. Mercy needed to meet data retention rules and track troubled calls. They also lacked analyt...ics for non-contact center staff. Variphy gave them unlimited CDR data retention and advanced search features. Hospital managers could report on calls by user, department, and device. Mercy used call flow reporting to track call events and improve patient care. Configurable dashboards gave insights into call volumes and distributions.
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Variphy Reporting and Analytics for Cisco CUCM helped Kelsey-Seybold Clinic manage their communications. The clinic had a small telecom staff and struggled with limited reporting tools. Variphy provi...ded fast deployment, strong support, and easy training. The solution enabled on-demand reports and better troubleshooting. Kelsey-Seybold improved their communication management with features like CUBE, change management, and dial plan management.
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Variphy Reporting and Analytics for Cisco CUCM helped Sacred Heart University improve their call data management. The university needed a tool that worked with their Cisco CUCM system and was easy fo...r their engineering team to use. Variphy provided smooth integration and did not require learning new software. The support team at Variphy made the transition easy. Sacred Heart University now has better reporting and reliable service for their telecommunications.
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Variphy Reporting and Analytics for Cisco CUCM helped Security Mutual Life Insurance Company of New York improve telecom operations. The company struggled with poor visibility, slow phone deployment,... and manual extension tracking. Variphy gave instant insights and made tracking easy. The team quickly identified a WAN issue and stopped using spreadsheets. Phone deployment time dropped, and the transition to production had zero downtime.
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