Chatmeter helps Northland Properties manage guest feedback across 250+ locations. The team struggled to spot trends and respond quickly to reviews. With Chatmeter's AI and Pulse Ai: Signals, they now... find major themes fast and improve guest engagement. They use analytics to answer key questions and boost their NPS score. Northland Properties now has an 85% response rate and a 4.5 average rating.
Chatmeter helps Northland Properties manage guest feedback across 250+ locations. The team struggled to spot trends and respond quickly to reviews. With Chatmeter's AI and Pulse Ai: Signals, they now... find key themes fast and improve guest engagement. The dashboard is easy to use and offers strong analytics. Northland Properties achieved an 85% response rate and a 4.5 average rating.
Chatmeter helped Brookshire Brothers improve their online reputation and customer experience. The company wanted to stay competitive as it grew and entered new markets. Chatmeter boosted their local ...search visibility and made it easier to manage online reviews. After one year, Brookshire Brothers saw an 81% increase in review response rates, a 66.7% increase in Google impressions, and a 21.6% increase in driving direction clicks.
Brookshire Brothers partnered with Chatmeter to increase their online visibility and protect their brand’s reputation through an all-in-one local SEO platform.
Brookshire Brothers partnered with Chatmeter to increase their online visibility and protect their brand’s reputation through an all-in-one local SEO platform.
Brookshire Brothers partnered with Chatmeter to increase their online visibility and protect their brand’s reputation through an all-in-one local SEO platform.
Brookshire Brothers partnered with Chatmeter to increase their online visibility and protect their brand’s reputation through an all-in-one local SEO platform.
Brookshire Brothers partnered with Chatmeter to increase their online visibility and protect their brand’s reputation through an all-in-one local SEO platform.
Financial Services Case Studies and Success Stories with Chatmeter Platform
CASE STUDY H&R Block Canada
Pulse Ai from Chatmeter helped H&R Block Canada manage a flood of reviews during tax season. The team used Pulse Ai to quickly see what was happening at each location. They could spot review themes a...nd make fast changes to improve client experience. The company achieved a 100% response rate across 900+ locations. Carla Lestinho, client experience manager II, said Chatmeter was a life changer for her and the marketing team.
Pulse Ai from Chatmeter helps H&R Block Canada manage reviews during tax season. The team struggled to analyze reviews quickly and make changes in time. With Pulse Ai, they can see what is happening ...at each location and spot review themes fast. This lets them make important changes to client experience. They now have a 100% response rate across 900+ locations. The marketing team calls Chatmeter a life changer.
Food & Beverages Case Studies and Success Stories with Chatmeter Platform
CASE STUDY A&W
A&W improved their online visibility and customer engagement using Chatmeter's AI-powered platform for reputation, social media, and listings management.
A&W improved their online visibility and customer engagement using Chatmeter's AI-powered platform for reputation, social media, and listings management.
Health, Wellness and Fitness Case Studies and Success Stories with Chatmeter Platform
CASE STUDY CareVet
Chatmeter helped CareVet, a network of 175 veterinary hospitals, manage its online reputation. CareVet needed a way to respond to customer feedback quickly and efficiently. Chatmeter's platform and g...enerative AI tools let CareVet personalize review responses and save time. CareVet achieved a 34% review response rate, a 4.6 overall star rating, and an 11% increase in direct searches.
Chatmeter helped CareVet, a network of 175 veterinary hospitals, manage its online reputation. CareVet needed a way to respond to customer feedback quickly and save time for its small marketing team.... Chatmeter's platform and AI tools let CareVet reply to reviews faster and more personally. CareVet saw a 34% review response rate, a 4.6 overall star rating, and an 11% increase in direct searches.
Chatmeter helped LaserAway boost their online reputation management. LaserAway used Chatmeter to increase review volume by 62% and review response rate by 135% in 9 months. This led to a 20 to 30% in...crease in organic leads. LaserAway manages over 3,000 locations. The Chief Marketing Officer praised Chatmeter's support as the best he has encountered.
Chatmeter helped Legend Homes manage and update property listings online. Legend Homes wanted to boost sales and keep customers happy. They used Chatmeter’s Listings Management to keep listings accur...ate and respond to feedback. After rebranding some communities, they reached a 98% listings accuracy score. Chatmeter made it easy to manage 47 locations and keep all property details current.
How by partnering with Chatmeter, ALCO Management was able to keep their promise of being as responsive, reachable and transparent with their residents as possible.
How by partnering with Chatmeter, ALCO Management was able to keep their promise of being as responsive, reachable and transparent with their residents as possible.
Chatmeter helped Legend Homes manage and update property listings online. Legend Homes wanted to boost sales and keep customers happy. With Chatmeter’s Listings Management, they kept listings accurat...e and improved online visibility. The company rebranded some communities and used Chatmeter to update names and logos easily. Legend Homes now has a 98% listings accuracy score and manages 47 locations with Chatmeter.
How by partnering with Chatmeter, ALCO Management was able to keep their promise of being as responsive, reachable and transparent with their residents as possible.
How by partnering with Chatmeter, ALCO Management was able to keep their promise of being as responsive, reachable and transparent with their residents as possible.
How by partnering with Chatmeter, ALCO Management was able to keep their promise of being as responsive, reachable and transparent with their residents as possible.
Hospital & Health Care Case Studies and Success Stories with Chatmeter Platform
CASE STUDY Franciscan Missionaries of Our Lady Health System
Chatmeter helped Franciscan Missionaries of Our Lady Health System improve their digital strategy in one year. The health system had many doctors, clinics, and hospitals that needed better online lis...tings and review responses. Chatmeter cleaned up every listing and made sure every review got a response. The team reached a 97% response rate across 1,700+ providers. The customer praised Chatmeter for excellent service.
Chatmeter helped UPMC manage over 9,000 listings for 400+ locations. UPMC struggled to keep their online presence accurate to boost appointments. Using Chatmeter, they raised listings accuracy from 5...0% to 98%. Now, 25% of all scheduled appointments come directly from their listings. Provider photos, hours, and keywords improved their profiles. The marketing director praised Chatmeter for making this possible.
BrightView, a healthcare provider, improved their online reputation by 20% using Chatmeter's platform. They received over 250 new reviews and gained more insights into customer sentiment.
Chatmeter helped UPMC manage over 9,000 listings for 400+ locations. UPMC struggled to keep their online presence accurate to drive more appointments. Using Chatmeter, they raised listings accuracy f...rom 50% to 98%. Now, 25% of all scheduled appointments come directly from their listings. Provider photos, hours, and keywords improved their visibility. UPMC credits Chatmeter for these results.
CASE STUDY Franciscan Missionaries of Our Lady Health System
Chatmeter helped Franciscan Missionaries of Our Lady Health System improve their digital strategy. The health system had many doctors, clinics, and hospitals that needed better online listings and re...view responses. Chatmeter worked with the team to clean up every listing and set up a process to answer all reviews. The team reached a 97% response rate. The customer praised Chatmeter for excellent service.
Chatmeter helped Classic Collision improve customer engagement online. The team used Chatmeter to set up a process to respond to every review. They escalated issues and resolved customer complaints q...uickly. The brand marketing manager said Chatmeter's team is proactive and responsive. This made it easier for Classic Collision to show care and support to customers before they visit in person.
Chatmeter helped Driven Brands improve local search rankings for 11 brands. The company moved from #16.7 to #4.1 for top non-branded “near me” keywords. Impressions doubled to over 22.1 million in on...e year. Driven Brands achieved a 94% response rate on 50,000 reviews per month. The solution supported over 5,000 locations and increased keyword positions by 12.6 in 3 months.
Mister Transmission improved customer engagement and revenue optimization using Chatmeter's AI-powered platform, benefiting from real-time insights and enhanced online visibility.
Chatmeter helped Caliber manage its online reputation across 2,000+ locations. Caliber faced rapid growth, opening hundreds of new sites and handling 12,000 reviews each month. The team used Chatmete...r's enterprise platform to get insights beyond just listings and reviews. Caliber saw a 31% increase in 5-star reviews and achieved a 100% response rate. The solution supported both mobile and brick-and-mortar locations.
Chatmeter helped Classic Collision improve customer engagement online. The team used Chatmeter to set up a process to respond to every review. They escalated and resolved customer complaints quickly.... The brand marketing manager said Chatmeter's team is proactive and responsive. This made Classic Collision show care to customers before they even visit in person.
Chatmeter helped Mister Transmission improve its online presence and social media for over 55 locations. The company needed to boost local search rankings and connect with customers online after shif...ting away from radio ads during the pandemic. Using Chatmeter, Mister Transmission managed social posts for all locations with one click. In 2022, they saw a 40% increase in clicks to driving directions, a 39% increase in Google Post views, and a 25% increase in clicks to call.
Chatmeter helped Master AutoTech rebrand from Master Muffler and update online listings for 25 locations. The company used Chatmeter’s AI-powered sentiment analysis tool, Pulse, to gain insights from... customer feedback. The platform made it easy to keep listings accurate and up to date. Master AutoTech achieved a 4.5+ star rating across all locations and a 100% review response rate. The rebrand improved online visibility and customer experience.
Chatmeter helped Master AutoTech rebrand from Master Muffler and update online listings for 25 locations. The Listings Management solution made sure all business information was accurate and easy to ...find. The team used Chatmeter’s Pulse tool for AI-powered sentiment analysis to track customer feedback. Master AutoTech achieved a 4.5+ star rating across all locations and a 100% review response rate. The company matched or exceeded competitors in review volume after the rebrand.
Mister Transmission improved customer engagement and revenue optimization using Chatmeter's AI-powered platform, benefiting from real-time insights and enhanced online visibility.
Chatmeter helped Driven Brands improve local search rankings for 11 brands. The company moved from #16.7 to #4.1 for top non-branded “near me” keywords. Impressions doubled to over 22.1 million in on...e year. Driven Brands achieved a 94% response rate on 50,000 reviews per month. The solution supported over 5,000 locations and increased keyword positions by 12.6 in 3 months.
Chatmeter helped Caliber manage its online reputation across 2,000+ locations. Caliber faced rapid growth, opening hundreds of new sites and handling 12,000 reviews each month. The company used Chatm...eter's enterprise platform to gain insights beyond basic listings and reviews. Caliber achieved a 31% increase in 5-star reviews and reached a 100% response rate to customer feedback.
Chatmeter helped A&W improve its online reputation and customer experience. A&W used Chatmeter to manage local business listings and review management. After four months, A&W saw a 12% increase in Pa...ge-1 appearances on Yelp and a 15% increase on Google. Click-to-call actions on Google rose by 13%. A&W now uses Chatmeter data to help decide on new franchise locations.
Chatmeter helped MR MIKES Steakhouse Casual manage its online reputation across 46 locations. MR MIKES needed a better way to handle customer feedback and online listings as it grew. Chatmeter provid...ed a single dashboard for managing reviews, social media, and customer sentiment. The platform was easy to use and quick to roll out. MR MIKES achieved 96% listings accuracy, a 76% review response rate, and over 84% positive reviews.
Chatmeter helped MR MIKES Steakhouse Casual manage its online reputation across 46 locations. MR MIKES needed a better way to handle customer feedback and online listings as it grew. Chatmeter provid...ed a single dashboard for managing reviews, social media, and customer sentiment. The platform was easy to use and quick to roll out. MR MIKES achieved 96% listings accuracy, a 76% review response rate, and over 84% positive reviews.
Chatmeter helped LaserAway boost their online reputation. LaserAway used Chatmeter to increase review volume by 62% and response rate by 135% in 9 months. This led to a 20 to 30% rise in organic lead...s. The business manages over 3,000 locations. The Chief Marketing Officer praised Chatmeter's support as the best he has encountered.
