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Banking Case Studies and Customer Success Stories with CardVision
Dime Community Bank
- Banking
- Medium
New York, USA
Card Expert from Fiserv helped Dime Community Bank increase activation rates and grow transaction counts. The bank purged unused cards... and lowered debit program expenses. Dime generated more revenue and improved ATM fleet effectiveness. Collaboration with Fiserv led to a tailored solution. Scheduled office hours and community participation supported ongoing improvements.
Fiserv worked with Regions Bank to boost digital banking engagement. They ran marketing campaigns for CheckFree RXP, Zelle, and TransferNow.... During campaign periods, these products saw higher transaction growth, user growth, and engagement. Digital adoption led to lower attrition, more product holdings, higher deposit balances, and increased net profit. The case highlights the impact of targeted marketing on digital banking success.
Weiland Account Analysis helped Salem Five support its growing commercial business. The bank used the solution to streamline account analysis... and billing. Custom reporting improved decision making. Web-based access increased convenience and productivity. The bank captured more income opportunities and made its offerings more competitive.
Fiserv's Interactive Branch Kiosk and Verifast Kiosk helped First Alliance Credit Union offer more self-service options. This let branch staff... spend more time with members and provide financial consulting. The credit union improved member satisfaction with these digital banking solutions. Fiserv's technology supported better service and efficiency for the credit union.
Card Expert from Fiserv helped Dime Community Bank clean up thousands of inactive debit cards and reduce fraud risk. The bank increased... its card activation rate by over 50% with targeted email campaigns. Dime used analytics to boost debit card usage among low-use customers and improve ATM fleet management. The collaboration enabled Dime to segment cardholders, analyze fraud trends, and optimize cash inventory. Card Expert's dashboards and reporting tools supported Dime's data-driven strategy for card portfolio growth.
Card Expert from Fiserv helped Dime Community Bank increase revenue and lower debit program costs. The bank wanted to remove... unused cards, boost new card activation, and grow transactions for low-use customers. Dime worked with Fiserv to tailor Card Expert to its needs. They used scheduled office hours and joined the Card Expert Community to find new solutions. The bank saw higher activation rates, more transactions, and better ATM fleet performance.
Utilities Case Studies and Customer Success Stories with CardVision
Salt River Project (SRP)
- Utilities
- Large
Tempe, USA
Salt River Project used CheckFreePay from Fiserv to improve cash bill payment for customers. SRP replaced its old kiosk network... with over 600 payment locations, a 10X increase. Customers can now pay bills in cash at more places, get receipts, and receive change. The new system processes $4–$5 million in payments each month. SRP reduced costs, expanded access, and made bill payment easier for cash-preferred users.
CheckFreePay from Fiserv helped Salt River Project (SRP) improve in-person bill payments. SRP customers can now pay bills in cash... at over 600 locations, a 10X increase from before. Customers can pay by account number or by bar code at select retail stores. The solution offers receipts, change, and handles large payments. This made bill payments faster, easier, and more secure for SRP's cash-preferred customers.
Thread Bank Selects Finxact from Fiserv to Power Embedded Banking Strategies, Serving as a Model for Community Banks - Business Wire
Thread Bank has selected Finxact from Fiserv as its core banking platform to enhance its embedded banking strategies. This partnership aims... to provide scalable, compliant solutions for community banks, leveraging Finxact's API-first approach and Fiserv's compliance expertise. Infinant will support the initiative with its Interlace Platform, offering a modern user interface for banking and payment processing.