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Retail Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

 

Lidl Belgium - Retail - Very Large

Neckarsulm, Germany

Lidl Belgium uses Blue Billywig to share interactive recipe videos across its own and partner websites. The platform's templates and... automated branding help scale content and match each partner's look. Viewers can download recipes or sign up for Lidl's newsletter directly from the videos. Integration with Lidl's email marketing system automates recipe email creation. Lidl achieved a 6.68% average engagement, 66.32% completion, and 6.05% conversion rate.

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Karwei - Retail - Large

Netherlands

Karwei used Blue Billywig's interactive video platform to inspire DIY enthusiasts. They created 40 interactive videos in less than a... year. These videos attract an average of 21,500 views per month. 91% of viewers gave positive feedback. Karwei wanted to help customers learn new skills and use their website and app more often.

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Allerhande - Retail - Very Large

Netherlands

Allerhande uses Blue Billywig's online video platform to manage and deliver over 2,700 interactive cooking videos. The platform helps Allerhande... reach 500,000 viewers each month and achieve a 60% video completion rate. Interactive features let viewers add groceries to their cart and follow step-by-step recipes. Integration with analytics tools gives Allerhande deep insights into audience behavior. Instream ads help monetize content and boost revenue.

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Lidl Belgium - Retail - Very Large

Neckarsulm, Germany

Lidl Belgium used Blue Billywig's platform to share interactive recipe videos across their own and partner websites. They automated video... branding and layout to match each partner site, making content scalable. Viewers could download recipes or sign up for Lidl's newsletter directly from the videos. Integration with Lidl's email marketing system streamlined recipe email creation. The campaign achieved a 6.68% average engagement rate, 66.32% completion rate, and 6.05% conversion rate.

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Karwei - Retail - Large

Netherlands

Karwei used Blue Billywig's interactive video platform to inspire DIY enthusiasts. They created 40 interactive videos in less than a... year. These videos attract an average of 21,500 views per month. Customer satisfaction reached 91%. Karwei's branded video player helps viewers learn step-by-step and find relevant information quickly.

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Albert Heijn - Retail - Very Large

Zaandam, Netherlands

Albert Heijn used Blue Billywig's online video platform to turn recipe videos into a retail media channel. They reached 500,000... viewers each month and achieved a 60% video completion rate. The platform enabled shoppable and interactive videos, letting viewers add ingredients to their online cart. Integrated video ad monetization created a new revenue stream for Albert Heijn. Brands gained actionable data, seeing direct links between video views and product purchases.

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Albert Heijn - Retail - Very Large

Zaandam, Netherlands

Albert Heijn used Blue Billywig's online video platform to turn its Allerhande recipe videos into a retail media channel. The platform enabled... seamless video content management, ad monetization, and integration with first-party data for targeted advertising. Shoppable and interactive videos let viewers add ingredients directly to their online cart, making shopping easier. The solution reached 500,000 viewers monthly, achieved a 60% video completion rate, and delivered a new revenue stream through in-stream ads. Brands gained actionable analytics, seeing direct links from video views to product purchases.

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Intertoys - Retail

Blue Billywig helped Intertoys launch personalized birthday videos for children. Parents can create custom videos by entering details like age... and interests. The platform makes it easy to download and share these videos. Intertoys uses the platform to gain insights into customer preferences. This solution boosts community engagement and helps Intertoys understand its audience better.

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Allerhande - Retail

Blue Billywig's online video platform helps Allerhande manage and grow their video content. Allerhande wanted to inspire people with recipe... videos and boost grocery sales. The platform lets them upload, tag, and organize videos easily. Viewers can interact with videos, like adding groceries to their cart. Allerhande links analytics to learn about their audience. They reach over 500,000 viewers each month and have a 60% video completion rate.

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Media Production Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

 

Ringier - Media Production - Small

Switzerland

Blue Billywig helped Ringier double their outstream video revenue. Ringier brought video sales in-house using Blue Billywig’s platform. Player load... times dropped by 50%. Completion rates increased by 10%. Ringier now controls video sales and optimizes ad performance with analytics tools.

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Omroep Brabant - Media Production - Medium

Netherlands

Omroep Brabant used Blue Billywig's online video platform to boost video reach and revenue. They streamlined their workflow, speeding up... publishing and distributing content across web, app, social, and OTT. The platform enabled them to monetize videos with multiple ad formats and improve viewer engagement using features like floating player and autoplay. Omroep Brabant now achieves over 30 million online views per year, supporting live, on-demand, and short-form content. Their digital presence covers all major platforms, ensuring sustainable revenue growth.

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Ringier - Media Production - Medium

Zurich, Switzerland

Blue Billywig helped Ringier double their outstream video revenue. Ringier used Blue Billywig's platform to bring video sales in-house. Player... load times dropped by 50%. Completion rates increased by 10%. Ringier gained more control over video sales and improved user experience.

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Omroep Brabant - Media Production - Medium

Netherlands

Omroep Brabant used Blue Billywig's online video platform to boost video reach and revenue. They automated video distribution across web,... app, social, and OTT, reducing publishing time and editorial workload. The platform enabled monetization with multiple ad formats and improved viewer engagement with features like floating player and autoplay. Omroep Brabant now achieves over 30 million online views per year, supporting live, on-demand, and radio content. Their digital presence covers all major platforms, ensuring sustainable revenue growth.

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Business Insider Netherlands - Media Production - Medium

Netherlands

Business Insider Netherlands used Blue Billywig's video platform to improve their video advertising. They boosted ad revenue by 60% and... cut costs by 30%. The platform helped them streamline editorial workflows and increase video views. They also implemented content feeds to support their growth. Blue Billywig's tools made it easier to manage and monetize video content.

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BOFF. - Media Production - Small

Bern, Switzerland

BOFF. used Blue Billywig's interactive video platform to create a gamified campaign for water safety. The campaign, "Save your Friends,"... educated young people about the dangers of Swiss waters. The interactive video featured a timer and life counter to boost engagement. The campaign reached 16,500 views and achieved a 30% completion rate. BOFF. produced the video in four languages, saving time and expanding its reach.

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Regiogroei - Media Production

Blue Billywig's online video platform helped Regiogroei, a group of 10 Dutch regional broadcasters, create a unified distribution system for video and audio content. The platform enabled... seamless publishing across web, apps, and social media, improving user experience and content reach. Regiogroei increased revenue with cookieless video monetization and streamlined ten workflows into one efficient process. The broadcasters now deliver consistent, high-quality content and plan to expand with personalized video experiences.

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Business Insider Netherlands - Media Production

Blue Billywig helped Business Insider Netherlands improve their video advertising strategy. The platform streamlined editorial workflows and increased video views.... Business Insider Netherlands boosted ad revenue by 60% and cut costs by 30%. They used video monetization and content management tools. The company is the largest business news platform in the Netherlands with over 2 million unique visitors per month.

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Food & Beverages Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

 

Nespresso - Food & Beverages - Very Large

Lausanne, Switzerland

Nespresso used Blue Billywig's interactive video platform to help B2B customers learn about their coffee machines. The videos show how... to brew coffee and maintain the machines. Over 15% of B2B customers have used these videos, watching 4 to 5 topics per session. This self-service approach reduced pressure on Nespresso’s customer service team. Customer feedback is used to improve the videos and service.

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Luma Delikatessen - Food & Beverages - Small

Switzerland

Luma Delikatessen used Blue Billywig's shoppable video to boost online sales and brand awareness. The campaign let viewers order meat... directly from the video, reducing steps in the buying process. The video achieved a 31% completion rate, double the average for non-interactive campaigns. Higher click-through rates and increased sales followed. Luma also gained insights into customer preferences from video interactions.

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Luma Delikatessen - Food & Beverages - Small

Switzerland

Luma Delikatessen used Blue Billywig's shoppable video to boost online sales and brand awareness. The campaign let viewers order meat... directly from the video, reducing steps in the buying process. The video achieved a 31% completion rate, double the average for non-interactive campaigns. Higher click-through rates and increased sales followed. Luma also gained insights into customer preferences from video interactions.

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Nespresso - Food & Beverages - Very Large

Switzerland

Nespresso used Blue Billywig's interactive video platform to help B2B customers learn about their coffee machines. The videos show how... to brew coffee and maintain the machines. Over 15% of B2B customers have used these videos, watching 4 to 5 topics per session. This approach reduced pressure on Nespresso’s customer service team. Customer feedback is used to improve the videos and service.

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Budweiser - Food & Beverages - Very Large

St. Louis, USA

Budweiser used Blue Billywig's personalized video to boost engagement and brand recognition. The "Dare to Dream" campaign let people create... custom beer bottles and share their dreams online. Over 53,000 dreams were submitted, and three winners received €25,000 and coaching. Personalized Dream Bottles were sold in Dutch supermarkets. The campaign increased Budweiser’s reach and awareness in the Netherlands.

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Insurance Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

 

ONVZ - Insurance - Medium

Netherlands

ONVZ used Blue Billywig's interactive video platform to inform clients about health insurance changes. Each customer received a personalized video... showing their specific plan and premium details. The videos linked to client data, making the experience relevant and clear. ONVZ achieved a 93% customer satisfaction rate and a 24% completion rate. Feedback and analytics helped ONVZ improve their video content over time.

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Klap - Insurance - Small

Netherlands

Klap used Blue Billywig's platform to send personalized videos to clients. They targeted special occasions like birthdays and company events.... Videos featured Klap employees for a personal touch. The process was automated using Klap’s CMS and personalized with client data. Klap achieved an 80% video completion rate, 22% feedback rate, and 97% satisfaction rate. This approach increased customer loyalty and satisfaction in the insurance sector.

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a.s.r. - Insurance - Large

Utrecht, Netherlands

Blue Billywig helped a. s.r. boost pension engagement with personalized interactive video. a.s.r. welcomed new pension participants using tailored onboarding...videos. This approach encouraged 60% of users to log in and update their details. 97% of viewers rated the video positively. a.s.r. also collected personal emails to maintain contact after employment changes.

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ONVZ - Insurance - Medium

Netherlands

ONVZ used Blue Billywig's interactive video platform to inform clients about health insurance changes. Each customer received a personalized video... showing their specific plan details and premiums. The solution linked video interactivity with client data for tailored experiences. ONVZ achieved a 93% customer satisfaction rate and a 24% completion rate. The platform helped ONVZ reach 14,000 views and gather feedback to improve content.

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Klap - Insurance - Small

Amsterdam, Netherlands

Blue Billywig helped Klap, a Dutch insurance broker, use personalized video to engage clients. Klap sent videos on client birthdays... and company events, using their own employees for a personal touch. Videos were distributed automatically through their CMS, with data-driven personalization for each recipient. Klap achieved an 80% completion rate, 22% feedback rate, and 97% satisfaction rate. This approach increased customer loyalty and satisfaction in the insurance sector.

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Non-Profit Organization Management Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

 

Dutch Burns Foundation - Non Profit Organization Management - Small

Netherlands

Dutch Burns Foundation used Blue Billywig's interactive video platform to teach fire safety. They created a gamified quiz that put... viewers in real-life fire scenarios. The campaign reached 144,000 views with a 72% completion rate and 8% conversion rate. Viewers could order fire alarms or become donors directly from the video. The campaign increased new donor signups and raised awareness about fire prevention.

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Dutch Burns Foundation - Non Profit Organization Management - Small

Netherlands

Dutch Burns Foundation used Blue Billywig's interactive video platform to teach fire safety. The campaign reached 144,000 views and had... a 72% completion rate. Viewers could take a quiz, see the impact of their choices, and order fire safety products or become donors. The interactive video helped increase new donor signups. Gamification and direct payment links made the experience engaging and actionable.

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Dutch Burns Foundation - Non Profit Organization Management - Small

Netherlands

Dutch Burns Foundation used Blue Billywig's interactive video platform to teach fire safety. They created a gamified quiz to show... parents how to protect their families. The campaign reached 144,000 views and had a 72% completion rate. Viewers could order fire alarms or become donors directly from the video. The campaign increased new donor signups and raised awareness about fire prevention.

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Swedish Red Cross - Non Profit Organization Management

Blue Billywig interactive video helps the Swedish Red Cross teach first aid to 350,000 people. The organization uses storytelling and... gamification in its campaign. The goal is to create awareness and provide first aid training in remote areas. The campaign encourages viewers to download the Red Cross app and share the course online. The interactive video platform supports learning where no instructors are available.

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Telecommunications Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

 

KPN - Telecommunications - Very Large

Rotterdam, Netherlands

KPN used Blue Billywig's interactive video platform to answer common customer questions. This helped reduce inbound phone calls by 17%.... At least 70% of customers said their questions were answered after watching the videos. KPN created videos for the top five support topics. The solution led to higher customer satisfaction and lower service costs.

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KPN - Telecommunications - Very Large

Rotterdam, Netherlands

KPN used Blue Billywig's interactive video platform to answer common customer questions. This helped reduce inbound phone calls by 17%.... At least 70% of customers said their questions were answered after watching the videos. KPN created videos for their top five support topics. The solution led to happier customers and lower service costs.

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Budget Thuis - Telecommunications - Medium

Netherlands

Budget Thuis used Blue Billywig's interactive video to help customers set up internet, TV, and phone services. The videos guide... users step by step, optimized for mobile devices. After launch, 90% of viewers said the video helped them connect their services. The company saw a major drop in customer service calls. The videos reached a 65% completion rate and 34,400 views.

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Telia - Telecommunications

Blue Billywig's Online Video Platform helped Telia train over 18,000 employees on fire safety and evacuation. Interactive video made learning... more engaging and easier to remember. Telia used the platform to cut down on customer service calls with explainer videos. The training reached staff in seven countries and got strong positive feedback. Telia's Wi-Fi TV-box explainer video earned over 85% customer satisfaction.

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Publishing Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

 

SDU - Publishing - Medium

The Hague, Netherlands

SDU used Blue Billywig's platform to help Dutch municipalities create accessible videos for their websites. The goal was to improve... access to information and meet web accessibility guidelines. SDU produced customizable, interactive videos that match each municipality's branding and include features like captions and keyboard controls. These videos make it easier for citizens to find answers and have received positive feedback from councils and viewers. The solution supports knowledge sharing and enhances user experience for local government communication.

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SDU - Publishing - Medium

Netherlands

SDU used Blue Billywig's platform to create WCAG-compliant videos for Dutch municipalities. The goal was to improve accessibility and deliver... up-to-date information to citizens. SDU produced customizable, interactive videos that match each municipality's branding. Features like captions and keyboard controls made the videos accessible for all users. Local councils reported faster information delivery and positive feedback from viewers.

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Aller Media Denmark - Publishing - Medium

Copenhagen, Denmark

Blue Billywig helped Aller Media Denmark grow video revenue by 670%. The publisher saw a 690% increase in video views... and a 30% rise in completion rates. Aller Media used Blue Billywig’s video monetization and content management tools. They implemented features like prebid player bidding and outstream passbacks. A single embed script made setup easy and boosted ad inventory across their magazine portfolio.

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Gamer Network - Publishing

Blue Billywig's online video platform helped Gamer Network control their video content and boost ad revenue. Gamer Network wanted to... manage player appearance, improve monetization, and keep their YouTube workflow. The platform let them handle all video and ads in one place, with easy integration and custom branding. They saw better user experience, more video engagement, and higher revenue. A custom solution and close work with Blue Billywig's team drove strong results.

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Sports Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

 

AZ Alkmaar - Sports - Medium

Alkmaar, Netherlands

AZ Alkmaar used Blue Billywig to boost fan engagement and monetize video content. The club streamed live matches, press conferences,... and highlights directly to fans, bypassing third-party restrictions. They used interactive video features and OTT experiences to increase video views and page visits. Fans could shop for merchandise and tickets directly from videos, creating new revenue streams. AZ also leveraged analytics to track sponsor content performance and improve fan insights.

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AZ Alkmaar - Sports - Medium

Alkmaar, Netherlands

AZ Alkmaar used Blue Billywig to boost fan engagement and monetize video content. The club launched live streams and managed... broadcasting rights on its own platform. Fans can shop for merchandise and tickets directly from videos. AZ also added sponsorships and shoppable videos for new revenue streams. The platform's analytics help AZ track sponsor performance and fan behavior.

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Ajax - Sports

Blue Billywig's online video platform helps Ajax connect with fans. Ajax uses the platform to offer exclusive content and live... streams on their website and app. The system streamlines content publishing and supports fast delivery on matchdays. Ajax bypasses third-party restrictions, giving fans direct access to live and highlight videos. The partnership with Blue Billywig started in 2009 and includes regular collaboration to meet Ajax’s needs.

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AZ Alkmaar - Sports

Blue Billywig helps AZ Alkmaar use video to boost fan engagement and create new revenue. AZ streams live matches, press... conferences, and highlights on their own platform. This lets them control broadcasting rights and avoid third-party restrictions. Fans can shop for merchandise and tickets directly from videos. AZ also uses sponsorships and analytics to monetize content and track results.

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Government Administration Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

 

Dutch Tax and Customs Administration - Government Administration - Very Large

Netherlands

Blue Billywig helped the Dutch Tax and Customs Administration create an interactive video to explain the fiscal impact of divorce. The video covered... four key topics and was easy to update. It received an average rating of 8 and an 85% click-through rate. Viewers liked the clear overview and interactive features. Feedback and analytics were used to improve the video further.

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The Dutch Tax and Customs Administration - Government Administration - Very Large

Netherlands

The Dutch Tax and Customs Administration used Blue Billywig's interactive video platform to help citizens understand the fiscal impact of divorce. They created an... animated video that covers four key topics and is easy to update. The video received an average rating of 8 and achieved an 85% click-through rate. Viewers appreciated the clear overview and interactive features. Feedback and analytics were used to further optimize the content.

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Dutch Tax and Customs Administration - Government Administration - Very Large

Netherlands

Blue Billywig helped the Dutch Tax and Customs Administration create an interactive video to explain the fiscal impact of divorce. The video covered... four key topics and was easy to update as laws changed. Viewers gave the video an average rating of 8 and an 85% click-through rate. Feedback and analytics were used to improve the content. Citizens found the video helpful and appreciated the interactive features.

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Financial Services Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

 

a.s.r. - Financial Services - Large

Utrecht, Netherlands

Blue Billywig's interactive video helps a. s.r. welcome new pension participants. The videos encourage users to log in and update...their personal details. 60% of participants engage with the follow-up video and portal. 97% of viewers rate the video positively. a.s.r. uses personalized onboarding to boost pension engagement and collect contact details.

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Alecta - Financial Services - Medium

Stockholm, Sweden

Alecta used Blue Billywig's interactive video platform to make pension information easier to understand. They created explainer videos on salary... pension contributions and survivor’s pension. The videos included quizzes, feedback, and downloads to engage viewers. Alecta achieved a 37% feedback rate, 62% completion rate, and a 19% click-through rate on downloadable content. The project helped Alecta reach more clients and simplify complex pension topics.

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Banking Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

 

ING Wholesale Banking - Banking - Very Large

Amsterdam, Netherlands

ING Wholesale Banking used Blue Billywig's interactive video platform to turn six client stories into engaging videos. The interactive layers... let viewers access extra information about each case. Analytics tracked which video elements were most popular. Views on these interactive cases were much higher than on regular client stories. Visitors also spent more time on the pages, giving ING new insights into client interests.

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ING Wholesale Banking - Banking - Very Large

Amsterdam, Netherlands

ING Wholesale Banking used Blue Billywig's interactive video platform to turn six client stories into engaging videos. They added interactive... layers so viewers could access more details about each case. Analytics tracked which video elements were most popular. Views on these interactive cases were much higher than on regular client stories. Visitors also spent more time on the pages, giving ING new insights into client interests.

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Automotive Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

 

Profile - Automotive - Large

Netherlands

Profile used Blue Billywig's interactive video platform to launch a new tire product. They created a playful quiz video, driving... traffic with a special landing page and social media teasers. The campaign achieved a 50% engagement rate and a 12% conversion rate from 12,000 views. Profile used in-depth analytics to understand viewer behavior and improve future campaigns. The interactive approach set Profile apart and helped collect valuable customer data.

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Profile - Automotive - Large

Netherlands

Profile used Blue Billywig's interactive video platform to launch a new tire product. They created a playful video quiz campaign... with a special landing page and social media teasers. The campaign achieved a 50% engagement rate and a 12% conversion rate from 12,000 views. Profile used in-depth analytics to understand viewer behavior and improve future campaigns. The interactive approach helped Profile boost sales and collect valuable customer data.

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Utilities Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

 

Eneco - Utilities - Large

Rotterdam, Netherlands

Eneco used Blue Billywig's interactive video platform to answer frequent customer questions. They created videos for their smart thermostat, Toon,... to help users and reduce support calls. The videos reached 5,000 views per month. Eneco achieved an 87% customer satisfaction rate. 45% of viewers found the videos helpful. The company now uses online video more widely for customer service.

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Eneco - Utilities - Large

Rotterdam, Netherlands

Eneco used Blue Billywig's interactive video platform to answer frequent customer questions. They created videos for their smart thermostat, Toon,... to help users and reduce support calls. The videos reached 5,000 views per month and achieved an 87% customer satisfaction rate. 45% of viewers found the videos helpful. Eneco reduced incoming calls and expanded their use of online video for customer service.

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Internet Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

 

Adasta - Internet - Small

Italy

Blue Billywig helped Adasta cut costs by 30% and boost ad revenue by 25%. Adasta used Blue Billywig’s platform to... deliver premium video content and manage monetization for over 60 Italian publishers. The platform’s features, like dynamic content feeds and Prebid integration, made workflows easier and kept content fresh. Adasta’s net revenue result exceeded 79%. The partnership created unique viewing experiences and higher returns for publishers.

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Everysport Media Group - Internet

Blue Billywig helped Everysport Media Group improve their video content workflow. The platform made it easy for editors to manage... and publish videos. Everysport used analytics to find pages missing video and added relevant playlists. This change doubled their video views in six months. Their ad inventory and instream revenue also grew.

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Entertainment Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

Vidio - Entertainment

Vidio used Blue Billywig's Interactive Video Ads Studio to boost viewer engagement and help advertisers like Grab and Ace Hardware get more conversions. Vidio ran campaigns... with interactive ad templates that let viewers choose deals and products. The Grab campaign saw up to 2.9% click-through rates. The Ace Hardware campaign reached a 10.4% overall CTR. Vidio's use of interactive video ads made their platform stand out and delivered strong results for their partners.

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Consumer Electronics Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

 

Samsung - Consumer Electronics - Very Large

Seoul, South Korea

Samsung used Blue Billywig's interactive video platform to answer common customer questions. This helped reduce call center traffic and cut... costs. The videos let customers solve problems on their own, anytime. Samsung saw a 76% customer satisfaction rate and an 80% resolution rate. Over 119,000 interactive video views were recorded.

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Real Estate Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

Elkien - Real Estate - Medium

Leeuwarden, Netherlands

Blue Billywig's interactive video helps Elkien inform tenants about annual rent increases. Tenants can set preferences and choose their situation... for tailored information. 80% of viewers actively select their own scenario. Elkien saw a 75% satisfaction score and fewer unjustified objections. The video is clear and inclusive, supporting tenants with low literacy.

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Marketing and Advertising Case Studies and Customer Success Stories with Blue Billywig Online Video Platform

Waytogrow - Marketing And Advertising - Medium

Blue Billywig's video monetization platform helped Waytogrow boost video revenue for their international publisher portfolio by 540% in just 3 months. Waytogrow used features... like contextual video content suggestions, smart playlists, and prebid player bidding to create over 80 million instream ad opportunities per month. The GROW Video Player became a key product for their publishers. Implementation was fast and easy, supporting hundreds of publishers and thousands of video clips. This solution enabled Waytogrow to maximize ad revenue and support quality content.

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Other Industry Case Studies and Success Stories with Blue Billywig Online Video Platform

 

Vliegtickets - Travel - Medium

Netherlands

Vliegtickets used Blue Billywig's interactive video platform to improve customer service. They created FAQ videos that let travelers get answers... any time. This led to a 26% drop in inbound phone calls. At least 80% of viewers found the videos helpful. The solution made it easy to manage and scale video content for different brands.

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Vliegtickets - Travel - Medium

Netherlands

Vliegtickets used Blue Billywig's interactive video platform to improve customer service. They created FAQ videos that let travelers get answers... any time. This led to a 26% drop in inbound phone calls. At least 80% of viewers found the videos helpful. The solution made it easy to manage and scale customer service content.

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