CUSPERA

Bloomfire

4.38 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(4301 Reviews)

Bloomfire: Best in Class Knowledge Sharing Platform

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About Bloomfire

Bloomfire is a knowledge sharing platform to create one secure, searchable and easily accessible platform. The solution helps eradicate information silos by allowing the teams to securely share content with their peers.

The platform primarily offers Knowledge management, content organization and management, AI-powered search, Community-powered Q&A, content organization, Email and in-app notifications, Multimedia content sharing, Role-based management, content moderation, Publishing and Engagement features, Salesforce and Google Apps integration, Unlimited groups and sub-communities.

The AI powered search deep indexes every word and creates automatic tags. The platform gives users the flexibility to create impactful content by using rich media like images, videos etc. Every post gives users the option to comment, ask questions or share answers, like, share and follow.

Reviews - Customer Testimonials

Diana Powell

Go-To-Market Manager

Conagra

Diana Powell

Go-To-Market Manager

Conagra

When we switched over to Bloomfire, within a few weeks we were getting feedback that it was saving employees 20-30 minutes a day looking for information.

Jeff Miller

Director of Learning and Performance

Insperity

Jeff Miller

Director of Learning and Performance

Insperity

Everyone's going to different meetings in different places at different times. Bloomfire is a great way for people to still interact and provide thoughts, ideas, suggestions, and support to one another.

Sydney Leonard

Associate Manager of Knowledge Management

Southwest Airlines

Sydney Leonard

Associate Manager of Knowledge Management

Southwest Airlines

We had standing room only training. I think it just shows that people are clamoring to get their hands on a tool like this.

Reviews - Case Studies

Case Study VRBO

VRBO Uses Bloomfire to Reduce Call Resolution Time.

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VRBO Uses Bloomfire to Reduce Call Resolution Time.

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Case Study Orvis

Orvis Elevates Customer Service with Bloomfire.

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Orvis Elevates Customer Service with Bloomfire.

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Case Study Ogilvy

Ogilvy Increases Client Satisfaction by 30% with Bloomfire Knowledge Sharing.

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Ogilvy Increases Client Satisfaction by 30% with Bloomfire Knowledge Sharing.

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Peer and Expert Reviews
for Bloomfire

Goals

Acquire customers and Shorten ramp up time are the most popular goals peers achieved using Bloomfire .

Other goals:

  • Enhance customer relationships
  • Scale best practices
  • Improve ROI
  • Enter new markets internationally or locally
  • Increase sales & revenue
  • Establish thought leadership
  • Grow market share
  • Improve efficiency
  • Improve internal communications
  • Improve digital and social presence
See all goals See less goals

Channels

It is the best suited for phone calls, offline, social media, channels.

Other channels:

  • video
  • e-mail
  • point of sale
  • user generated content
  • blogs
  • website
  • Facebook
  • on premises
  • newsletter
  • events
  • trade shows
  • chat
  • Slack
  • LinkedIn
  • promotions
  • mobile
  • mobile app
  • games
  • support groups
  • channel partners
  • Skype
See all channels See less channels

Processes

Peers recommend knowledge management, content management, collaboration, as the business processes that they have been most satisfied while using Bloomfire .

Read Reviews of Business Process for Bloomfire

Knowledge management

Sharing knowledge

Content management

Content publishing

Content sharing

Content curation With Video

Searching for content With Chat and Slack

Collaboration

Engagement management

Engaging and following up With E mail

Communication management With Social media

Sending & publishing communications

Training & onboarding

Sales call management With Phone calls and Offline and Video and Events and Trade shows

Call recording With Phone calls and Offline and Video and Events and Trade shows

Social media management With Social media

Social media analytics

Sales document management With Offline and Point of sale

Document sharing With Offline and Point of sale

Proposal & quote management With Offline and Point of sale

Helpdesk management With Phone calls and Offline

Market research With Offline

Workflow management

Groups management With Social media and Linkedin and Facebook

Customer feedback management

Measuring customer satisfaction

Contact list management With Phone calls

Advertisement

Products & pricelist management With Chat and Slack

Business development

Generation of new leads

Campaign management

Lifetime value management

Customer case management

Coaching

Community building

Offer management

Lead management

Public relations

Playbook creation

Lead engagement

Product marketing

Social media marketing With Social media

Event management

Conversion management

See allless Activities

Popular Business Setting
for Bloomfire

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Bloomfire to Acquire customers and Shorten ramp up time

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IT and Other Capabilities
for Bloomfire

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

Chat Support

Phone Support

24/7 Support

Email Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

See Sample Risk Report

Overall Risk Meter

Low Medium High

Top Failure Risks for Bloomfire

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First 5 Reports are Free

Find software similar to Bloomfire

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Vendor Profile Details

Company Name Bloomfire
Company Website https://bloomfire.com/
Year Founded 2010
HQ Location 1717 W. 6th Street, #100 Austin, TX 78703
Employees 11-50
Social
Financials Series B