Bloomfire: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Bloomfire
Brand: Bloomfire
Rating: 4.38 (2780 reviews)

4.38 5

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(2780)

Bloomfire: Best in Class Knowledge Sharing Platform

AI Powered

Bloomfire Overview

Bloomfire’s AI-based knowledge management software helps organizations unlock their potential. Information is efficiently organized and easily accessible.

Use Cases

Customers recommend Knowledge Management, Content Management, Collaboration, as the business use cases that they have been most satisfied with while using Bloomfire.

Other use cases:

Engagement Management
Onboarding
Communication Management
Market Research
Sales Document Management
Social Media Analytics
Helpdesk Management

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Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Bloomfire.

Other priorities:

Enhance Customer Relationships
Grow Market Share
Establish Thought Leadership
Improve Internal Communications
Improve ROI
Shorten Ramp Up Time
Improve Efficiency
Increase Sales & Revenue
Improve Digital And Social Presence
Enter New Markets Internationally Or Locally

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Bloomfire Use-Cases and Business Priorities: Customer Satisfaction Data

Bloomfire's features include Recording, Personalization, Alerts: Popups & Notifications, etc.

Reviews

"Before Bloomfire, information was chaotic. After we started using Bloomfire, everything is in one place, everyone knows where to go it's where you go to find your information." - Patrick Hays

Bloomfire, Shelf.io, Guru knowledge network, KnowledgeOwl, livepro, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bloomfire

Top Industries

Marketing and Advertising
Human Resources
Internet

Popular in

Mid Market
Small Business
Enterprise

Bloomfire is popular in Marketing And Advertising, Human Resources, and Internet and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Bloomfire Use Cases

How can Bloomfire enhance your Knowledge Management process?

Bloomfire is a knowledge management solution that facilitates the sharing and centralizing of information within organizations. It provides a secure and easy-to-use platform for knowledge sharing and collaboration. While Bloomfire offers a robust knowledge base community, it may not be ideal for organizations seeking platforms that integrate knowledge management as a component of broader services.

"...Gives agents access to our whole knowledge base so they are more capable of assisting our customers without having to keep them in training for an excessive amount of time...." Peer review by Nikki H, Customer Service Supervisor

Why is Bloomfire the best choice for Content Management?

Bloomfire provides a platform for content management and social collaboration. It enables users to share content, including documents and videos, with colleagues. Users can create and manage content easily through a simple editor and upload content from various sources, including cloud-based drives. Bloomfire's content management capabilities are limited by the inability to share specific documents with particular teams.

"...Trainers and corporate users are able to post updated content and answer questions so that the entire company can be on the same page with the latest information...." Peer review by Administrator

How efficiently Does Bloomfire manage your Collaboration?

Bloomfire facilitates collaboration by providing a centralized platform for knowledge sharing and interaction. The platform supports various content types, enabling teams to collaborate on projects and stay informed. Bloomfire currently lacks real-time co-editing functionality for collaborative document creation.

"...Bloomfire is very versatile, easy to use, and encourages interaction and collaboration among users...." Peer review by Danica Rhoades

How does Bloomfire address your Engagement Management Challenges?

Bloomfire facilitates knowledge sharing and employee engagement. It provides a platform for users to contribute content, track engagement levels, and access information. Bloomfire's ability to foster engagement can be limited, and managing content requires significant effort.

"...If nobody is engaging then it's not worth the time...." Peer review by Robert S. S., Computer Software

How does Bloomfire address your Onboarding Challenges?

Bloomfire facilitates a streamlined onboarding experience for new employees, fostering knowledge sharing and collaboration across teams and locations. It allows for quick and easy content creation and distribution, resulting in a more efficient onboarding process. However, its user interface presents a challenge for some, and the lack of clear communication regarding development plans could limit adoption.

"...Additionally, we use Bloomfire to onboard new employees to ensure they have the same training materials that are completed in the correct order...." Peer review by Anna M., Non-Profit Organization Management

33+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Bloomfire solved their Knowledge Management needs. Cuspera uses 2780 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Patrick Hays Technical Writer VRBO	Before Bloomfire, information was chaotic. After we started using Bloomfire, everything is in one place, everyone knows where to go it's where you go to find your information. Testimonial By Patrick Hays
Sydney Leonard Associate Manager of Knowledge Management Southwest Airlines	We had standing room only training. I think it just shows that people are clamoring to get their hands on a tool like this. Testimonial By Sydney Leonard
Jeff Miller Director of Learning and Performance Insperity	Everyone's going to different meetings in different places at different times. Bloomfire is a great way for people to still interact and provide thoughts, ideas, suggestions, and support to one another. Testimonial By Jeff Miller

CUSTOMERS	TESTIMONIALS
Patrick Hays Technical Writer VRBO	Before Bloomfire, information was chaotic. After we started using Bloomfire, everything is in one place, everyone knows where to go it's where you go to find your information. Testimonial By Patrick Hays
Sydney Leonard Associate Manager of Knowledge Management Southwest Airlines	We had standing room only training. I think it just shows that people are clamoring to get their hands on a tool like this. Testimonial By Sydney Leonard
Jeff Miller Director of Learning and Performance Insperity	Everyone's going to different meetings in different places at different times. Bloomfire is a great way for people to still interact and provide thoughts, ideas, suggestions, and support to one another. Testimonial By Jeff Miller

Case Studies

COMPANY	CASE STUDIES
Ogilvy	Case Study Ogilvy Ogilvy Increases Client Satisfaction by 30% with Bloomfire Knowledge Sharing. Read More
Conagra	Case Study Conagra Conagra Brands Empowers Data-Driven Decisions. Read More
Insperity	Case Study Insperity Insperity Centralizes Their Collective Knowledge Using Bloomfire. Read More

Frequently Asked Questions(FAQ)

for Bloomfire

What is Bloomfire?

Bloomfire is a knowledge sharing platform to create one secure, searchable and easily accessible platform. The solution helps eradicate information silos by allowing the teams to securely share content with their peers.

The platform primarily offers Knowledge management, content organization and management, AI-powered search, Community-powered Q&A, content organization, Email and in-app notifications, Multimedia content sharing, Role-based management, content moderation, Publishing and Engagement features, Salesforce and Google Apps integration, Unlimited groups and sub-communities.

The AI powered search deep indexes every word and creates automatic tags. The platform gives users the flexibility to create impactful content by using rich media like images, videos etc. Every post gives users the option to comment, ask questions or share answers, like, share and follow.

What is Bloomfire used for?

Bloomfire is a Knowledge Management Software mainly used by its customers to Acquire Customers and Scale Best Practices by Knowledge Management, Content Management and Collaboration .