Bloomfire Overview

This is a summary of the comprehensive capabilities and benefits of Bloomfire based on over 2780 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Bloomfire, Shelf.io, Guru knowledge network, KnowledgeOwl, livepro, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Bloomfire is right for your needs? Our Cuspera AI engine can evaluate how Bloomfire fits your specific business needs, industry, and context. Get your personalized assessment report today.

Bloomfire supports business activities such as:

  • Knowledge Management
  • Content Management
  • Collaboration
  • Engagement Management
  • Training & Onboarding

Bloomfire can help you with many business goals, such as Acquire Customers, Scale Best Practices, Enhance Customer Relationships, Grow Market Share, Establish Thought Leadership, etc. As a solution, Bloomfire's capabilities include Recording, Personalization, Alerts: Popups & Notifications, etc.

Bloomfire was founded in 2010. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"We had standing room only training. I think it just shows that people are clamoring to get their hands on a tool like this. " - Sydney Leonard

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Bloomfire solved their Knowledge Management needs. Cuspera uses 2780 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities peers achieved using Bloomfire.

Other priorities:

  • Enhance Customer Relationships
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Internal Communications
  • Improve ROI
  • Shorten Ramp Up Time
  • Improve Efficiency
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Knowledge Management , Content Management , Collaboration , as the business use cases that they have been most satisfied while using Bloomfire.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Knowledge Management

4.85/5 ★

Read Reviews (227)

"...We use Bloomfire as an internal knowledge base for our customer support team...."
sharing knowledge

4.91/5 ★

Read Reviews (93)

"...The Solution: Using Bloomfire to Collaborate and Share Knowledge Across Locations...."
creating knowledge base

4.05/5 ★

Read Reviews (3)

"...Improve your content, spot knowledge gaps, gain insights from search trends, and identify the most important information. ..."
Content Management

4.52/5 ★

Read Reviews (157)

"...I really like the easy of use in creating new content...."
content publishing

4.59/5 ★

Read Reviews (67)

"...Easily mass update your content, schedule posts to publish or auto-expire, set review reminders, and analyze content engagement to ensure your stakeholders have access only to the information that will drive results. ..."
content sharing

4.63/5 ★

Read Reviews (33)

"...It is interesting to know that there is a portal that gives access for various documentations shared by various organizations...."
content curation

4.05/5 ★

Read Reviews (25)

"...Be consistent, start creating content correctly from scratch, remember that the real value of this product, is its contents...."
searching for content

4.70/5 ★

Read Reviews (13)

"...Customer organizations use Bloomfire to find and follow internal experts, create and post content, search and browse interesting topics and ask and answer questions...."
Collaboration

4.94/5 ★

Read Reviews (119)

"...Your platform help us to share news, presentation and information regarding to our community!...."
PEER EXPERIENCES
Knowledge Management

4.85/5 ★

Read Reviews (227)

"...We use Bloomfire as an internal knowledge base for our customer support team...." Peer review by David T., Customer Engagement Manager, Apparel & Fashion
sharing knowledge

4.85/5 ★

Read Reviews (93)

creating knowledge base

4.85/5 ★

Read Reviews (3)

Content Management

4.52/5 ★

Read Reviews (157)

"...I really like the easy of use in creating new content...." Peer review by Ralph V, Graphics Designer & Web Developer, Mechanical or Industrial Engineering
content publishing

4.52/5 ★

Read Reviews (67)

content sharing

4.52/5 ★

Read Reviews (33)

content curation

4.52/5 ★

Read Reviews (25)

searching for content

4.52/5 ★

Read Reviews (13)

Collaboration

4.94/5 ★

Read Reviews (119)

"...Your platform help us to share news, presentation and information regarding to our community!...." Peer review by Mariana L, Community Associate, Developer Relations , Computer Software

33+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2780 insights from peers and experts to help you assess how these Bloomfire use cases fit your Knowledge Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Sydney Leonard

Associate Manager of Knowledge Management

Southwest Airlines

We had standing room only training. I think it just shows that people are clamoring to get their hands on a tool like this. Testimonial By Sydney Leonard

Diana Powell

Go-To-Market Manager

Conagra

When we switched over to Bloomfire, within a few weeks we were getting feedback that it was saving employees 20-30 minutes a day looking for information. Testimonial By Diana Powell

Jeff Miller

Director of Learning and Performance

Insperity

Everyone's going to different meetings in different places at different times. Bloomfire is a great way for people to still interact and provide thoughts, ideas, suggestions, and support to one another. Testimonial By Jeff Miller
CUSTOMERS TESTIMONIALS

Sydney Leonard

Associate Manager of Knowledge Management

Southwest Airlines

We had standing room only training. I think it just shows that people are clamoring to get their hands on a tool like this. Testimonial By Sydney Leonard

Diana Powell

Go-To-Market Manager

Conagra

When we switched over to Bloomfire, within a few weeks we were getting feedback that it was saving employees 20-30 minutes a day looking for information. Testimonial By Diana Powell

Jeff Miller

Director of Learning and Performance

Insperity

Everyone's going to different meetings in different places at different times. Bloomfire is a great way for people to still interact and provide thoughts, ideas, suggestions, and support to one another. Testimonial By Jeff Miller

Case Studies

COMPANY CASE STUDIES
Case Study VRBO

VRBO Uses Bloomfire to Reduce Call Resolution Time.

Read More
Case Study Conagra

Conagra Brands Empowers Data-Driven Decisions.

Read More
Case Study Insperity

Insperity Centralizes Their Collective Knowledge Using Bloomfire.

Read More

Frequently Asked Questions(FAQ)

for Bloomfire

What is Bloomfire?

Bloomfire is a knowledge sharing platform to create one secure, searchable and easily accessible platform. The solution helps eradicate information silos by allowing the teams to securely share content with their peers.

What is Bloomfire used for?

Bloomfire is a Knowledge Management Software mainly used by its customers to Acquire Customers and Scale Best Practices by Knowledge Management, Content Management and Collaboration .

What are the top features of Bloomfire?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of Bloomfire.

Who uses Bloomfire?

Bloomfire is used by Marketing And Advertising, Human Resources and Internet among other industries.

What are Bloomfire alternatives?

Shelf.Io, Guru Knowledge Network, KnowledgeOwl and Livepro are popular alternatives for Bloomfire.

Where is Bloomfire located?

Bloomfire is headquartered at 1717 W. 6th Street, #100 Austin, TX 78703.

Popular Business Setting

for Bloomfire

Top Industries

  • Marketing and Advertising
  • Human Resources
  • Internet

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Bloomfire to Acquire customers and Scale best practices

Peer and Expert Opinion on Features

for Bloomfire

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.83/5 ★

Read Reviews (59)
Personalization

4.31/5 ★

Read Reviews (30)
Alerts: popups & Notifications

4.21/5 ★

Read Reviews (24)
SEO

3.61/5 ★

Read Reviews (21)
Gamification

3.72/5 ★

Read Reviews (12)
FEATURES RATINGS AND REVIEWS
Recording

4.83/5 ★

Read Reviews (59)
Personalization

4.31/5 ★

Read Reviews (30)
Alerts: popups & Notifications

4.21/5 ★

Read Reviews (24)
SEO

3.61/5 ★

Read Reviews (21)
Gamification

3.72/5 ★

Read Reviews (12)

IT and Other Capabilities

for Bloomfire

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.47/5 ★

Read Reviews (351)
Data Export

4.29/5 ★

Read Reviews (236)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.47/5 ★

Read Reviews (351)
Data Export

4.29/5 ★

Read Reviews (236)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.62/5 ★

Read Reviews (19)
24/7 Support

4.60/5 ★

Read Reviews (405)
Email Support

4.60/5 ★

Read Reviews (16)
Chat Support

4.46/5 ★

Read Reviews (18)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.62/5 ★

Read Reviews (19)
24/7 Support

4.60/5 ★

Read Reviews (405)
Email Support

4.60/5 ★

Read Reviews (16)
Chat Support

4.46/5 ★

Read Reviews (18)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (28)
Analytics

4.52/5 ★

Read Reviews (168)
Custom Reports

4.26/5 ★

Read Reviews (216)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (28)
Analytics

4.52/5 ★

Read Reviews (168)
Custom Reports

4.26/5 ★

Read Reviews (216)

Software Failure Risk Guidance

?

for Bloomfire

Overall Risk Meter

Low Medium High

Top Failure Risks for Bloomfire

Vendor Profile Details

Company Name

Bloomfire

Company Website

https://bloomfire.com/

Year Founded

2010

HQ Location

1717 W. 6th Street, #100 Austin, TX 78703

Employees

11-50

Social

Financials

SERIES B