Bloomfire Overview

Bloomfire leverages AI to transform organizational knowledge into actionable insights, enhancing enterprise intelligence. Its AI-driven platform centralizes information, making it easily accessible and searchable, which reduces the time employees spend looking for information. This capability supports informed decision-making and fosters collaboration across departments. Bloomfire's system quantifies the value of enterprise intelligence by providing a framework for measuring knowledge impact. The platform's seamless implementation ensures quick adoption, allowing businesses to unlock their full potential without disruption. This knowledge management solution is particularly beneficial for industries where quick access to information is critical, such as customer service and research and development.

Use Cases

Customers recommend Knowledge Management, Content Management, Collaboration, as the business use cases that they have been most satisfied with while using Bloomfire.

Other use cases:

  • Engagement Management
  • Onboarding
  • Communication Management
  • Market Research
  • Sales Document Management
  • Social Media Analytics
  • Helpdesk Management
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Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Bloomfire.

Other priorities:

  • Enhance Customer Relationships
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Internal Communications
  • Improve ROI
  • Shorten Ramp Up Time
  • Improve Efficiency
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
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Bloomfire Use-Cases and Business Priorities: Customer Satisfaction Data

Bloomfire's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and Bloomfire support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Bloomfire analytics capabilities include Analytics, and Custom Reports.

Reviews

"Before Bloomfire, information was chaotic. After we started using Bloomfire, everything is in one place, everyone knows where to go it's where you go to find your information." - Patrick Hays

Bloomfire, livepro, Shelf.io, Panviva, KnowledgeOwl, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Bloomfire’s AI-based knowledge management software helps organizations unlock their potential. Information is efficiently organized and easily accessible.

Popular Business Setting

for Bloomfire

Top Industries

  • Marketing and Advertising
  • Human Resources
  • Internet

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Bloomfire is popular in Marketing And Advertising, Human Resources, and Internet and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Bloomfire Use Cases

How efficiently Does Bloomfire manage your Knowledge Management?

How efficiently Does Bloomfire manage your Content Management?

How can Bloomfire optimize your Collaboration Workflow?

How efficiently Does Bloomfire manage your Engagement Management?

How does Bloomfire facilitate Onboarding?

33+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Bloomfire solved their Knowledge Management needs. Cuspera uses 2780 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Bloomfire testimonial

Patrick Hays

Technical Writer

VRBO

Before Bloomfire, information was chaotic. After we started using Bloomfire, everything is in one place, everyone knows where to go it's where you go to find your information. Testimonial By Patrick Hays
Bloomfire testimonial

Diana Powell

Go-To-Market Manager

Conagra

When we switched over to Bloomfire, within a few weeks we were getting feedback that it was saving employees 20-30 minutes a day looking for information. Testimonial By Diana Powell
Bloomfire testimonial

Jeff Miller

Director of Learning and Performance

Insperity

Everyone's going to different meetings in different places at different times. Bloomfire is a great way for people to still interact and provide thoughts, ideas, suggestions, and support to one another. Testimonial By Jeff Miller
CUSTOMERS TESTIMONIALS
Bloomfire testimonial

Patrick Hays

Technical Writer

VRBO

Before Bloomfire, information was chaotic. After we started using Bloomfire, everything is in one place, everyone knows where to go it's where you go to find your information. Testimonial By Patrick Hays
Bloomfire testimonial

Diana Powell

Go-To-Market Manager

Conagra

When we switched over to Bloomfire, within a few weeks we were getting feedback that it was saving employees 20-30 minutes a day looking for information. Testimonial By Diana Powell
Bloomfire testimonial

Jeff Miller

Director of Learning and Performance

Insperity

Everyone's going to different meetings in different places at different times. Bloomfire is a great way for people to still interact and provide thoughts, ideas, suggestions, and support to one another. Testimonial By Jeff Miller

Case Studies

Financial Services

CASE STUDY Jackson Hewitt

Jackson Hewitt needed to onboard thousands of employees each year. They wanted to make sure tax preparers had the right resources. They used Bloomfire to help with this process. Bloomfire made it eas...ier for employees to find the information they needed. This improved the onboarding experience for new hires.

Banking

CASE STUDY Top Credit Unions

Top Credit Unions wanted to improve how their teams searched for information. They used Bloomfire to make it easier to find and share knowledge. Users found the platform easy to use and navigate. The... feedback from users was very positive. Bloomfire helped fill knowledge gaps and made search functions better.

Transportation/Trucking/Railroad

CASE STUDY Giltner Logistics

Giltner Logistics wanted to improve how they managed change and trained new employees. They used Bloomfire to help with these challenges. With Bloomfire, they made their onboarding process much faste...r. They reduced onboarding time to one-third of what it was before. The quality of training stayed the same even though it was faster.

Banking

CASE STUDY Dime Community Bank

Dime Community Bank wanted to improve knowledge management and security. They used Bloomfire to help employees find information quickly. Employee engagement increased a lot. Staff could get what they... needed without using many channels. The solution made work easier for everyone.

Legal Services

CASE STUDY MLA Global

MLA Global wanted to improve how they manage knowledge. They used the Bloomfire platform to help with this. Chris Gunkel, Executive Director at MLA Global, said that using a knowledge management plat...form like Bloomfire is important for serious knowledge management. The case highlights the value of using Bloomfire for better knowledge sharing and efficiency.

Apparel & Fashion

CASE STUDY A prestigious luxury accessories brand

A leading luxury accessories brand wanted to improve how it managed knowledge. The brand used Bloomfire to make sharing and finding information easier. The solution helped teams work together better.... The brand became more efficient in handling knowledge. This led to smoother operations and better results for the company.

Frequently Asked Questions(FAQ)

for Bloomfire

What is Bloomfire?

Bloomfire is a knowledge sharing platform to create one secure, searchable and easily accessible platform. The solution helps eradicate information silos by allowing the teams to securely share content with their peers.

The platform primarily offers Knowledge management, content organization and management, AI-powered search, Community-powered Q&A, content organization, Email and in-app notifications, Multimedia content sharing, Role-based management, content moderation, Publishing and Engagement features, Salesforce and Google Apps integration, Unlimited groups and sub-communities.

The AI powered search deep indexes every word and creates automatic tags. The platform gives users the flexibility to create impactful content by using rich media like images, videos etc. Every post gives users the option to comment, ask questions or share answers, like, share and follow.

What is Bloomfire used for?

Bloomfire is a Knowledge Management Software mainly used by its customers to Acquire Customers and Scale Best Practices by Knowledge Management, Content Management and Collaboration .

What are the top features of Bloomfire?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of Bloomfire.

Who uses Bloomfire?

Bloomfire is used by Marketing And Advertising, Human Resources and Internet among other industries.

What are Bloomfire alternatives?

Livepro, Shelf.Io, Panviva and KnowledgeOwl are popular alternatives for Bloomfire.

Where is Bloomfire located?

Bloomfire is headquartered at 1717 W. 6th Street, #100 Austin, TX 78703.
lightning

Peers used Bloomfire for knowledge management and content management

Bloomfire Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (28)
Analytics

4.52/5

Read Reviews (168)
Custom Reports

4.26/5

Read Reviews (216)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (28)
Analytics

4.52/5

Read Reviews (168)
Custom Reports

4.26/5

Read Reviews (216)

Software Failure Risk Guidance

?

for Bloomfire

Overall Risk Meter

Low Medium High

Top Failure Risks for Bloomfire

Bloomfire, Inc. News

Product

Faster Than the Competition: How Enterprise Intelligence Accelerates Product Development

Bloomfire has launched new generative AI and Enterprise Search features for its knowledge management platform. These enhancements enable faster knowledge creation and retrieval, improving productivity for enterprise users. Integration with document repositories supports scalable deployment across organizations, helping teams drive performance and make data-driven decisions.

Product

The 7 Knowledge Management Trends Shaping 2025

Bloomfire introduces generative AI and enterprise search features to enhance knowledge management, boosting efficiency and collaboration across organizations.

Annual Planning for a Knowledge Management Program

Bloomfire introduces generative AI and Enterprise Search to enhance knowledge management, boosting efficiency and integration with document repositories for seamless organizational scaling.

Awards

Bloomfire Named AI-Based Knowledge Management Software Company of the Year 2024 by CIO Review - PR Newswire

Bloomfire won the AI-Based Knowledge Management Software Company of the Year 2024 award from CIO Review.

Bloomfire, Inc. Profile

Company Name

Bloomfire, Inc.

Company Website

https://bloomfire.com/

Year Founded

2010

HQ Location

1717 W. 6th Street, #100 Austin, TX 78703

Employees

11-50

Social

Financials

SERIES B