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Bloomfire

4.38 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(3931 Reviews, Testimonials & Expert Opinions)
(3931 Reviews, Testimonials & Expert Opinions)

Bloomfire: Best in Class Knowledge Sharing Platform

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About Bloomfire

Bloomfire is a knowledge sharing platform to create one secure, searchable and easily accessible platform. The solution helps eradicate information silos by allowing the teams to securely share content with their peers.

The platform primarily offers Knowledge management, content organization and management, AI-powered search, Community-powered Q&A, content organization, Email and in-app notifications, Multimedia content sharing, Role-based management, content moderation, Publishing and Engagement features, Salesforce and Google Apps integration, Unlimited groups and sub-communities.

The AI powered search deep indexes every word and creates automatic tags. The platform gives users the flexibility to create impactful content by using rich media like images, videos etc. Every post gives users the option to comment, ask questions or share answers, like, share and follow.

Evaluating Bloomfire for your Knowledge Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 3931 insights from peers and experts who used Bloomfire to help you determine how well it fits your Knowledge Management needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Bloomfire solves your Knowledge Management needs.

Customer Testimonials

Diana Powell

Go-To-Market Manager

Conagra

Diana Powell

Go-To-Market Manager

Conagra

When we switched over to Bloomfire, within a few weeks we were getting feedback that it was saving employees 20-30 minutes a day looking for information.

Jeff Miller

Director of Learning and Performance

Insperity

Jeff Miller

Director of Learning and Performance

Insperity

Everyone's going to different meetings in different places at different times. Bloomfire is a great way for people to still interact and provide thoughts, ideas, suggestions, and support to one another.

Sydney Leonard

Associate Manager of Knowledge Management

Southwest Airlines

Sydney Leonard

Associate Manager of Knowledge Management

Southwest Airlines

We had standing room only training. I think it just shows that people are clamoring to get their hands on a tool like this.

Case Studies

Case Study VRBO

VRBO Uses Bloomfire to Reduce Call Resolution Time.

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VRBO Uses Bloomfire to Reduce Call Resolution Time.

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Case Study Orvis

Orvis Elevates Customer Service with Bloomfire.

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Orvis Elevates Customer Service with Bloomfire.

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Case Study Ogilvy

Ogilvy Increases Client Satisfaction by 30% with Bloomfire Knowledge Sharing.

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Ogilvy Increases Client Satisfaction by 30% with Bloomfire Knowledge Sharing.

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Peer and Expert Opinions
for Bloomfire

Goals

Scale best practices and Acquire customers are the most popular goals peers achieved using Bloomfire .

Other goals:

  • Enhance customer relationships
  • Increase sales & revenue
  • Improve internal communications
  • Grow market share
  • Establish thought leadership
  • Improve ROI
  • Shorten ramp up time
  • Improve efficiency
  • Improve digital and social presence
  • Enter new markets internationally or locally
See all goals See less goals

Channels

It is the best suited for offline, social media, phone calls, channels.

Other channels:

  • video
  • e-mail
  • point of sale
  • user generated content
  • blogs
  • Facebook
  • website
  • on premises
  • newsletter
  • events
  • trade shows
  • LinkedIn
  • promotions
  • chat
  • Slack
  • mobile
  • mobile app
  • games
  • support groups
  • channel partners
  • Skype
See all channels See less channels

Processes

Peers recommend knowledge management, content management, collaboration, as the business processes that they have been most satisfied while using Bloomfire .

Read Peer and Expert Experience for Business Use Cases

BUSINESS USE CASE

SATISFACTION

PEER EXPERIENCES

Knowledge management

"...Insperity initially began using Bloomfire in 2015 as a knowledge sharing tool for their sales department...."
Case Study Insperity

sharing knowledge

Content management

"...The main one we use it for is preparing video tutorials, trainings and documents to share with our colleagues in the US and India...."
Peer review by Anna M., Non-Profit Organization Management

content publishing

content sharing

content curation

searching for content

Collaboration

"...This solution supports various content types including video, PDF files, PowerPoint presentations, screen captures and more...."
Peer review

+36 more business use cases

Our AI advisor, Wyz, harnessed 3931 insights from peers and experts to help you assess how these Bloomfire use cases fit your Knowledge Management needs.

Popular Business Setting
for Bloomfire

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Bloomfire to Scale best practices and Acquire customers

Verify if it works for you

Peer and Expert Opinion on Features
for Bloomfire

  • Low
  • Medium
  • High

Recording

Personalization

Alerts: popups & Notifications

Templates

IT and Other Capabilities
for Bloomfire

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

Chat Support

Phone Support

24/7 Support

Email Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Bloomfire

Vendor Profile Details

Company Name Bloomfire
Company Website https://bloomfire.com/
Year Founded 2010
HQ Location 1717 W. 6th Street, #100 Austin, TX 78703
Employees 11-50
Social
Financials Series B