Bloomfire Overview

Bloomfire leverages AI to transform organizational knowledge into actionable insights, enhancing enterprise intelligence. Its AI-driven platform centralizes information, making it easily accessible and searchable, which reduces the time employees spend looking for information. This capability supports informed decision-making and fosters collaboration across departments. Bloomfire's system quantifies the value of enterprise intelligence by providing a framework for measuring knowledge impact. The platform's seamless implementation ensures quick adoption, allowing businesses to unlock their full potential without disruption. This knowledge management solution is particularly beneficial for industries where quick access to information is critical, such as customer service and research and development.

Use Cases

Customers recommend Knowledge Management, Content Management, Collaboration, as the business use cases that they have been most satisfied with while using Bloomfire.

Other use cases:

  • Engagement Management
  • Onboarding
  • Communication Management
  • Market Research
  • Sales Document Management
  • Social Media Analytics
  • Helpdesk Management
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Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Bloomfire.

Other priorities:

  • Enhance Customer Relationships
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Internal Communications
  • Improve ROI
  • Shorten Ramp Up Time
  • Improve Efficiency
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
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Bloomfire Use-Cases and Business Priorities: Customer Satisfaction Data

Bloomfire's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and Bloomfire support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Bloomfire analytics capabilities include Analytics, and Custom Reports.

Reviews

"Everyone's going to different meetings in different places at different times. Bloomfire is a great way for people to still interact and provide thoughts, ideas, suggestions, and support to one another." - Jeff Miller

Bloomfire, livepro, Shelf.io, Panviva, KnowledgeOwl, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Bloomfire’s AI-based knowledge management software helps organizations unlock their potential. Information is efficiently organized and easily accessible.

Popular Business Setting

for Bloomfire

Top Industries

  • Marketing and Advertising
  • Human Resources
  • Internet

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Bloomfire is popular in Marketing And Advertising, Human Resources, and Internet and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Bloomfire Use Cases

How can Bloomfire enhance your Knowledge Management process?

Why is Bloomfire the best choice for Content Management?

What solutions does Bloomfire provide for Collaboration?

What makes Bloomfire ideal for Engagement Management?

What makes Bloomfire ideal for Onboarding?

33+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Bloomfire solved their Knowledge Management needs. Cuspera uses 2780 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Bloomfire testimonial

Jeff Miller

Director of Learning and Performance

Insperity

Everyone's going to different meetings in different places at different times. Bloomfire is a great way for people to still interact and provide thoughts, ideas, suggestions, and support to one another. Testimonial By Jeff Miller
Bloomfire testimonial

Patrick Hays

Technical Writer

VRBO

Before Bloomfire, information was chaotic. After we started using Bloomfire, everything is in one place, everyone knows where to go it's where you go to find your information. Testimonial By Patrick Hays
Bloomfire testimonial

Diana Powell

Go-To-Market Manager

Conagra

When we switched over to Bloomfire, within a few weeks we were getting feedback that it was saving employees 20-30 minutes a day looking for information. Testimonial By Diana Powell
CUSTOMERS TESTIMONIALS
Bloomfire testimonial

Jeff Miller

Director of Learning and Performance

Insperity

Everyone's going to different meetings in different places at different times. Bloomfire is a great way for people to still interact and provide thoughts, ideas, suggestions, and support to one another. Testimonial By Jeff Miller
Bloomfire testimonial

Patrick Hays

Technical Writer

VRBO

Before Bloomfire, information was chaotic. After we started using Bloomfire, everything is in one place, everyone knows where to go it's where you go to find your information. Testimonial By Patrick Hays
Bloomfire testimonial

Diana Powell

Go-To-Market Manager

Conagra

When we switched over to Bloomfire, within a few weeks we were getting feedback that it was saving employees 20-30 minutes a day looking for information. Testimonial By Diana Powell

Case Studies

COMPANY INDUSTRY CASE STUDIES
Bloomfire case study
Marketing and Advertising
Marketing and Advertising
Case Study Ogilvy

Ogilvy Increases Client Satisfaction by 30% with Bloomfire Knowledge Sharing.

Read More
Bloomfire case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
CASE STUDY A global leader in logistics and transportation

A global logistics company wanted to improve how it managed knowledge. The company used Bloomfire to help teams find and share information more easily. Bloomfire made it easier for employees to access important documents and answers. This helped teams work together better. The company now shares kn...owledge faster and more efficiently.

Read More
Bloomfire case study
Internet
Internet
Case Study VRBO

VRBO Uses Bloomfire to Reduce Call Resolution Time.

Read More

Frequently Asked Questions(FAQ)

for Bloomfire

What is Bloomfire?

Bloomfire is a knowledge sharing platform to create one secure, searchable and easily accessible platform. The solution helps eradicate information silos by allowing the teams to securely share content with their peers.

The platform primarily offers Knowledge management, content organization and management, AI-powered search, Community-powered Q&A, content organization, Email and in-app notifications, Multimedia content sharing, Role-based management, content moderation, Publishing and Engagement features, Salesforce and Google Apps integration, Unlimited groups and sub-communities.

The AI powered search deep indexes every word and creates automatic tags. The platform gives users the flexibility to create impactful content by using rich media like images, videos etc. Every post gives users the option to comment, ask questions or share answers, like, share and follow.

What is Bloomfire used for?

Bloomfire is a Knowledge Management Software mainly used by its customers to Acquire Customers and Scale Best Practices by Knowledge Management, Content Management and Collaboration .

What are the top features of Bloomfire?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of Bloomfire.

Who uses Bloomfire?

Bloomfire is used by Marketing And Advertising, Human Resources and Internet among other industries.

What are Bloomfire alternatives?

Livepro, Shelf.Io, Panviva and KnowledgeOwl are popular alternatives for Bloomfire.

Where is Bloomfire located?

Bloomfire is headquartered at 1717 W. 6th Street, #100 Austin, TX 78703.
lightning

Peers used Bloomfire for knowledge management and content management

Bloomfire Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (28)
Analytics

4.52/5

Read Reviews (168)
Custom Reports

4.26/5

Read Reviews (216)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (28)
Analytics

4.52/5

Read Reviews (168)
Custom Reports

4.26/5

Read Reviews (216)

Software Failure Risk Guidance

?

for Bloomfire

Overall Risk Meter

Low Medium High

Top Failure Risks for Bloomfire

Bloomfire, Inc. News

Product

Faster Than the Competition: How Enterprise Intelligence Accelerates Product Development

Bloomfire has launched new generative AI and Enterprise Search features for its knowledge management platform. These enhancements enable faster knowledge creation and retrieval, improving productivity for enterprise users. Integration with document repositories supports scalable deployment across organizations, helping teams drive performance and make data-driven decisions.

Product

The 7 Knowledge Management Trends Shaping 2025

Bloomfire introduces generative AI and enterprise search features to enhance knowledge management, boosting efficiency and collaboration across organizations.

Annual Planning for a Knowledge Management Program

Bloomfire introduces generative AI and Enterprise Search to enhance knowledge management, boosting efficiency and integration with document repositories for seamless organizational scaling.

Awards

Bloomfire Named AI-Based Knowledge Management Software Company of the Year 2024 by CIO Review - PR Newswire

Bloomfire won the AI-Based Knowledge Management Software Company of the Year 2024 award from CIO Review.

Bloomfire, Inc. Profile

Company Name

Bloomfire, Inc.

Company Website

https://bloomfire.com/

Year Founded

2010

HQ Location

1717 W. 6th Street, #100 Austin, TX 78703

Employees

11-50

Social

Financials

SERIES B