Real-World Case Studies and Customer Success Stories with Bazaarvoice Vibe

Rebel used Bazaarvoice to upgrade its user-generated content strategy. The company focused on collecting more ratings and reviews from both... customers and in-store experts. Rebel saw a 78% increase in conversion on products with reviews compared to those without. The team used review data to guide business decisions and build trust with shoppers. Syndication of reviews from brand partners helped boost review volume quickly.
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Oak Furnitureland used Bazaarvoice to boost e-commerce growth and social engagement. They added user-generated content galleries and Like2buy to their... website and Instagram. Visitors who engaged with these features spent 281% more time on site. Conversion rates increased by 248%. Average order value rose by 21%. Bazaarvoice moderation tools saved time managing user content and kept the brand’s promise of authenticity.
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Oak Furnitureland used Bazaarvoice to collect and display user-generated content on its website. Real customer photos increased visitor time on... site by 281%. Conversion rates more than tripled for shoppers browsing these galleries. The company also saw a 248% increase in conversions from Instagram traffic using Like2Buy. Average order value rose by 21%. Moderation services helped Oak Furnitureland manage and curate social content efficiently.
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Bazaarvoice Contextual Commerce helped a national furniture retailer boost patio sales by $830k in just 30 days. The retailer faced... low visibility for its outdoor furniture guide. Bazaarvoice used targeted contextualization campaigns to reach the right shoppers. The campaign appeared in over 410,000 sessions and drove a 5% lift in average order value. The retailer saw a 3.3% increase in conversions and 8.49% revenue lift.
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Bazaarvoice Contextual Commerce helped a US-headquartered furniture retailer boost holiday sales. The retailer wanted to increase average order value and... revenue during the winter season using real-time data and machine learning. Bazaarvoice built a creative on-site experience that delighted shoppers and highlighted new products. The campaign ran for three weeks and delivered an 11.3% lift in average order value and an 8.6% revenue increase. The partnership expanded to include more seasonal campaigns.
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Bazaarvoice Ratings & Reviews helped Brooks Running Australia boost conversion rates by 52%. The company used review syndication, sweepstakes, and... loyalty programs to collect 20,000 native reviews and syndicate 100,000 more. Shoppers who engaged with reviews drove a 48% increase in revenue per visitor. Brooks AU also saw a 10% lift in organic reach. The easy-to-use platform and local support made implementation smooth for their digital team.
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Bazaarvoice Social Commerce helped Dreams, the UK’s leading bed specialist, boost conversion rates by 200%. By using Bazaarvoice Galleries and... Ratings & Reviews, Dreams increased time on site by 360% and average order value by 62%. User-generated content (UGC) inspired shoppers and improved trust. Visual UGC on the homepage and social channels drove more engagement and sales. Dreams now uses customer images to shape its own product imagery.
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Bazaarvoice Social Commerce helped Hobbycraft boost conversion by 219%. The retailer used user-generated content from social media and added Bazaarvoice... Galleries to their website. Customers who interacted with these galleries spent 367% more time on site and increased their average order value by 24%. Hobbycraft reached its annual ROI goal in just eight months. The solution also saved time for the team and improved customer engagement.
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Bazaarvoice Ratings & Reviews helped Absco Sheds boost review volume by 1,190% across retail partners. Absco Sheds used QR codes... and gift card incentives to collect over 1,100 reviews in under two years. Syndicating reviews to retailers like Bunnings, Home Depot, and Walmart increased sales and improved customer satisfaction. The solution set clear assembly expectations and built trust with buyers. Absco Sheds also used reviews in social media and paid ads to drive engagement.
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Bazaarvoice Sampling helped Petco boost review volume by 405% for private label and seasonal products. Petco saw a 48% increase... in revenue per visit, a 28% higher conversion rate, and a 15% rise in average order value for sampled products. Organic search clicks jumped 80%, and impressions rose 140%. The Spotted Sampling Program drove more high-quality reviews, photos, and brand awareness, improving SEO and sales.
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Bazaarvoice Social Commerce helped Dreams boost conversion rates by 200%. The UK bed retailer used Bazaarvoice Galleries to show real... customer photos on its website and social channels. This led to a 360% increase in time spent on site and a 62% rise in average order value. Customers trusted reviews and user-generated content, making them more likely to buy. Dreams now uses customer images to shape its own product photos and marketing.
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Bazaarvoice helped Hobbycraft use user-generated content (UGC) to boost online sales. Hobbycraft added Bazaarvoice Galleries and UGC from social media... to their website. Customers who interacted with these galleries spent 367% more time on site. Conversion rates increased by 219% and average order value rose by 24%. Hobbycraft reached their annual ROI goal in just eight months.
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Petco used Bazaarvoice's Spotted Sampling Program to boost reviews and sales for its private label products. The program led to... a 48% increase in revenue per visit and a 28% higher conversion rate for sampled products. Review volume jumped by 405%, and organic search clicks rose by 80%. Petco also saw a 15% increase in average order value. The program helped Petco get more detailed reviews with images, improving product discoverability and customer confidence.
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Bazaarvoice helped a leading US furniture retailer boost holiday sales. The retailer wanted to increase revenue and average order value... using real-time data and machine learning. Bazaarvoice built a creative on-site experience that delighted shoppers and highlighted new products. The campaign ran for three weeks and lifted average order value by 11.3% and revenue by 8.6%. The retailer expanded their partnership with Bazaarvoice for future campaigns.
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Bazaarvoice Contextual Commerce helped a national furniture retailer boost patio sales by $830k in just 30 days. The retailer used... targeted campaigns to promote its outdoor furniture guide. The campaign reached over 410,000 sessions and drove 23,500 extra orders. Average order value rose by $40, with a 5% lift in revenue and a 3.3% increase in conversions. The results show the power of precise, data-driven marketing for seasonal sales.
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Officeworks used Bazaarvoice ratings and reviews to boost online sales and customer engagement. After adding the first review to a... product, conversion rates increased. Displaying star ratings on category pages led to more cart additions and higher order volume. Officeworks now has over 250,000 reviews, helping drive organic traffic and improve the shopper experience. User-generated content also gives Officeworks insights to optimize their website and retain customers.
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Petco used Bazaarvoice Ratings & Reviews and Questions & Answers to help pet parents make better buying decisions. Visitors who engaged... with reviews saw a 15% higher revenue per visitor and an 8% higher conversion rate. Dog food products with more reviews saw up to a 43% lift in conversion. Petco collected over 1.5 million reviews, with 80% coming from syndication. The company also ensured 94% of questions on its site received answers, boosting customer trust and loyalty.
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Bazaarvoice Sampling helped Argos collect over 20,000 reviews from 5,200 testers across 3,500 products. Argos used product sampling to boost... review volume, giving suppliers early customer feedback and increasing sales. Reviews from the program are twice as long as native reviews and 40% receive helpfulness votes. Argos saw a 53% uplift in mobile conversion, 51% on desktop, and 45% on app among shoppers who interacted with user-generated content. The program supports both new and existing products, helping brands improve and sell more.
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Bazaarvoice's visual content solution helped DSW double its online conversion rate. DSW used user-generated images to give shoppers style guidance... and real-world product views. Shoppers who engaged with visual content were twice as likely to buy and spent more per order. The solution also combined ratings and reviews to boost customer confidence. DSW integrated visual UGC into its omnichannel strategy, driving higher engagement and sales.
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Urban Barn used Bazaarvoice to boost user-generated content across its website, social media, and stores. The company wanted to make... shopping more engaging and consistent online and in-store. By adding Bazaarvoice Galleries, Like2Buy, and Reveal, Urban Barn saw a 270% increase in time on site. Conversion rates went up by 59%, and average order value rose by 29%. Customers now see real photos and stories from other shoppers, making it easier to choose and buy furniture.
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Parachute used Bazaarvoice to add user-generated content (UGC) to its ad campaigns. The brand featured lifestyle images from real customers... in retargeting ads. This led to a 35% higher click-through rate and a 60% lower cost per click. Parachute gained a steady stream of new, high-quality content for marketing. UGC helped boost engagement and conversions for the bedding and bath retailer.
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Bazaarvoice helps RedBalloon boost online sales and attract new customers. RedBalloon uses user-generated content like ratings, reviews, and photos to... increase conversion rates and average order value. The site features 123,000 reviews, which help shoppers pick the right experience or gift. Customer feedback shapes product rankings and inspires trust in buyers. RedBalloon also uses these insights to support its 1,800 experience partners and improve offerings.
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Bazaarvoice helped Feelunique, Europe’s largest online beauty retailer, drive $10 million in extra e-commerce sales by leveraging user-generated content. The company increased... conversion rates by 140% and average order value by 32% by displaying customer reviews and social content. Time on site rose 375% for visitors engaging with visual galleries. Feelunique boosted review submissions by 288% using in-mail and multi-product review features. The platform made it easy to collect and showcase shoppable images from Instagram, increasing traffic and engagement.
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Bazaarvoice Ratings & Reviews helped Absco Sheds boost review volume by 1,190% across retail partners. The company used QR codes... and gift card incentives to collect over 1,100 reviews in under two years. Syndicating reviews to retailers like Bunnings, Home Depot, and Walmart improved sales and set clear assembly expectations. Customer feedback was also used in social media and paid ads, building trust and engagement. Absco Sheds saw higher customer satisfaction and stronger retailer relationships.
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Bazaarvoice helped Calego collect and syndicate over 250,000 product reviews. Calego used customer feedback to improve product design, like fixing... luggage tipping issues. The company leveraged review insights to launch new, popular product colors. Calego's review volume led to increased retail sales and earned them Walmart's Supplier of the Year award. During the pandemic, strong ratings helped Calego expand into new retailers with health kits.
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Bazaarvoice helped Rossignol boost review collection by 119%. Rossignol used customer reviews across its website and stores to improve the... shopping journey. Visitors who interacted with ratings and reviews saw a 262% increase in revenue per visitor. Customer engagement rose by 150%. Rossignol also used athlete and ambassador feedback to highlight product quality and drive conversions.
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Bazaarvoice Ratings & Reviews helped Molton Brown boost online fragrance sales. The brand used QR codes in stores to collect... reviews, driving a 43% lift in conversion rate and a 54% increase in revenue per visitor. Early access for VIPs and omnichannel review collection gave new scents strong credibility at launch. Syndication services spread reviews across markets, supporting global growth. Molton Brown's digital strategy now delivers measurable results and a better customer experience.
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Bazaarvoice Social Commerce helped MAM UK double their conversion rate and boost site visits by 157%. MAM used Galleries and... Like2Buy to show user-generated content and drive more sales. The company saw a 108% increase in conversions and a 58% rise in average order value. Like2Buy brought in an extra £96k in yearly revenue. MAM also syndicated over 40,000 reviews across major retailers, strengthening their brand leadership.
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Bazaarvoice Ratings & Reviews helped Absolution Cosmetics increase revenue by $107k in six months. The organic beauty brand used the... Bazaarvoice API to integrate reviews into their website and loyalty platform. This seamless integration boosted review volume by 313% and raised customer engagement from 28% to 61%. Revenue per visitor jumped from 14% to 123%. Absolution also improved product packaging based on customer feedback, driving better ratings.
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Bazaarvoice's affable. ai creator marketing platform helped L'Occitane run a Christmas influencer campaign. The brand onboarded 53 micro-influencers, each with...over 80,000 followers. L'Occitane automated influencer discovery, campaign management, and analytics. The campaign generated 80 Instagram stories and reached over 400,000 impressions. L'Occitane achieved an earned media value of $23,000.
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Bazaarvoice helped ghd launch the Duet Style Hot Air Styler with 229 reviews collected before launch and 534 more in the first month. ghd used Bazaarvoice... sampling and user-generated content to refine messaging and build trust. The campaign spanned seven markets and achieved an average 4.7-star rating, with 96% of reviews above 4 stars. ROI was 4x higher than previous launches, driving strong sales and brand engagement.
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Bazaarvoice helped ghd collect 229 reviews before launching the ghd Duet Style Hot Air Styler. ghd used sampling campaigns in... seven markets to gather real user feedback and testimonials. They added 534 more reviews in the first month after launch. The average rating was 4.7 stars, with 96% of reviews above 4 stars. This approach built trust, improved messaging, and drove sales for ghd's flagship product.
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Rossignol used Bazaarvoice to collect customer reviews across online and in-store channels. The company included reviews at every stage of... the buying journey to build trust and improve conversion rates. Rossignol saw a 119% increase in review collection and a 262% increase in revenue per visitor who interacted with reviews. Customer engagement rose by 150%. Product feedback also helped Rossignol improve its product lines and marketing.
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L'Occitane used Bazaarvoice's affable. ai creator marketing platform to run a Christmas influencer campaign. They recruited 53 micro-influencers in the...beauty and lifestyle niche. The platform automated influencer discovery, campaign management, and analytics. L'Occitane achieved an estimated reach of over 400,000 impressions and an earned media value of $23,000. The team saved time and gained better insights for future campaigns.
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Bazaarvoice helped Molton Brown boost online fragrance sales. The team used QR codes in stores to collect reviews and offered... a prize draw as an incentive. This campaign led to a 54% increase in revenue per visitor and a 43% jump in conversion rate when shoppers engaged with reviews. Early access for VIPs and review syndication across markets gave new products strong visibility. Molton Brown now plans to expand QR code review collection to packing slips.
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Bazaarvoice Social Commerce helped MAM double their conversion rate and boost site traffic by 157%. MAM used Galleries and Like2Buy... to showcase user-generated content, driving a 108% increase in conversions and a 58% rise in average order value. Like2Buy alone generated an extra £96k in yearly revenue. MAM also syndicated over 40,000 reviews across major retailers. The integration of Ratings & Reviews, Syndication, and Sampling inspired more purchases and improved product credibility.
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Absolution Cosmetics used Bazaarvoice API to boost customer reviews and trust. They integrated Ratings & Reviews into their website and... loyalty platform. Over six months, revenue per visitor jumped from 14% to 123%. Customer engagement rose from 28% to 61%. $107k in revenue was directly linked to Ratings & Reviews. The brand also improved product packaging based on review feedback.
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Bazaarvoice helped Petmate boost review volume by 380% using In-Mail and Multi-Product Submission. Petmate syndicated over 8,500 reviews to more... than 50 retailers, increasing retail sales and product innovation. Sampling campaigns led to a 17% rise in pageviews, 185% higher conversion, and 157% more revenue per visitor. Petmate uses user-generated content to build trust and guide product improvements. Responding to over 2,000 consumer questions, Petmate ensures shoppers have the information they need.
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Lemi Shine used Bazaarvoice Sampling to collect user reviews before launching new cleaning products. The company sent samples to customers,... resulting in dozens of reviews and a 4.8 average rating for its Everyday Spray. Lemi Shine syndicated over 15,000 reviews to retail partners, making up more than 95% of its total review volume. This approach helped build trust with new buyers, improved product messaging, and reduced product returns. User-generated content gave Lemi Shine an edge over larger competitors in the retail channel.
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Bazaarvoice helped MAM boost revenue per visitor by 84% using user-generated content. MAM displayed more reviews on its own site... and syndicated over 40,000 reviews to retail partners. This increased conversions, average order value, and parent confidence in MAM products. The brand also saw a 71% lift in average order value and an 8% conversion lift among visitors who read reviews. UGC improved SEO and visibility on retail sites, driving more traffic and sales.
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Bazaarvoice helps KidKraft collect and analyze customer reviews across 50+ retail sites. KidKraft uses this feedback to improve products and... update marketing messages. The company achieved 100% review coverage and gathered nearly 100,000 reviews. Insights from reviews led to new product versions and better feature promotion. KidKraft saw increased sales and stronger customer trust as a result.
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Maybelline used Bazaarvoice to launch its “Tester Squad” community. The goal was to collect more reviews for new products on... a non-transactional website. By running targeted sampling campaigns, Maybelline increased review volume by 1,000% in one year. The average product rating rose from 3.7 to 4.4 stars. Now, 90% of product page views include reviews, up from 67%.
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Bazaarvoice helped Rimmel boost sales by 44% for sampled products using its Influenster community. Rimmel sent custom sampling boxes to... 2,000 targeted consumers, who created over 1,200 new reviews and 2,400 social posts. The campaign reached 15.7 million impressions and increased brand awareness. 73% of participants said they would buy Rimmel products in the next six months. User-generated content drove more sales than typical digital campaigns in the beauty category.
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Bazaarvoice helped Burt's Bees launch its first cosmetics line by using consumer-generated content. Within two weeks, 94% of product samplers... submitted reviews, generating over 300 reviews and a 4.48 average star rating. Review syndication to 15 retailers boosted retail channel sales and provided early product feedback. Shoppers engaging with reviews saw a 16% conversion lift and a 20% increase in revenue per visitor. User-generated content also guided website improvements and new feature additions.
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Bazaarvoice helped Unilever boost purchase intent by 150% on SimpleSkincare. com through user-generated content. Unilever used reviews to increase revenue,...loyalty, and search traffic. The company integrated UGC across marketing, product development, and customer service. Sampling campaigns generated thousands of reviews for brands like Suave. Unilever also used customer feedback to improve products and personalize experiences.
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Bazaarvoice Sampling helped Clarins boost review volume for key anti-aging products. Clarins sent samples to French consumers, resulting in 138... new reviews in 36 days. 91% of recipients submitted a review, surpassing expectations. The campaign increased online conversion rates and provided rich, authentic customer feedback. Clarins now uses sampling to support product launches and improve review quality.
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Le Col used Bazaarvoice to boost online sales with user-generated content. By combining reviews and authentic customer images, Le Col... saw a 125% increase in conversion rates. Products with reviews had a 13% higher average order value and 155% more revenue per visitor. The company used reviews to set sizing expectations and reduce returns. Le Col also syndicated reviews and images to retail partners for greater impact.
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Brooks Running Australia used Bazaarvoice Ratings & Reviews to collect and share customer feedback. They saw a 52% increase in... conversion rates and a 48% rise in revenue per visitor when shoppers engaged with reviews. The company also boosted its organic reach by 10%. Brooks AU used sweepstakes and loyalty programs to encourage reviews, collecting 20,000 native reviews and syndicating 100,000 more. The easy-to-use platform and local support helped them adapt quickly to changing online shopping trends.
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Bazaarvoice Social Commerce helped Taking Shape boost revenue and conversion in just three months. The plus-size fashion brand used Showroom,... Reveal, Like2Buy, and Galleries to connect social and e-commerce. They saw a 216% lift in conversion, 15% higher average order value, and 58% more time on site with Galleries. Like2Buy delivered a 77% click-through rate. The seamless omnichannel experience increased customer engagement and sales.
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Bazaarvoice Contextual Commerce™ helped a global fashion retailer earn $18. 9 million in extra revenue in just 60 days. The...retailer wanted to improve its already high 5.5% conversion rate using machine learning and personalization. Bazaarvoice built a custom solution for four brands, sharing cart and checkout data while keeping each brand's standards. The integration boosted conversion rates by 3.6% and revenue per visit by over 2% in the first two weeks. Mobile shoppers saw the biggest gains, and there was no drop in order size or items per transaction.
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Bazaarvoice Ratings & Reviews helped Popken Fashion Group boost e-commerce with authentic customer feedback. The company achieved a 7.98% conversion... rate among review-engaging customers and 56% overall customer engagement. Review syndication enabled cross-border trust and faster product validation. Discount codes in post-purchase emails increased review submissions. A/B testing showed users who interacted with reviews converted 3.5 times higher than others.
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Bazaarvoice Galleries helped River Island boost conversion rates by 184%. The fashion brand used social and visual user-generated content to... inspire shoppers and increase engagement. Customers who interacted with UGC spent over twice as long on the site and had a 45% higher average order value. River Island also added wish list functionality to improve the shopping experience. The solution made shopping more engaging and increased sales.
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Bazaarvoice helped Oliver Bonas boost conversions by 188% with shoppable visual and social user-generated content. The brand used UGC imagery... on its homepage and product pages to inspire shoppers and improve engagement. Time on site increased by 176%, and average order value rose by 26%. Bazaarvoice streamlined social media workflows and reporting, making it easier for the team to manage content and gain insights. Oliver Bonas now features real customer photos, building community and driving sales.
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Bazaarvoice Contextual Commerce helped a Fortune 250 global fashion retailer generate $18. 9 million in extra revenue in just 60...days. The retailer wanted to improve its already high 5.5% conversion rate using machine learning and hyper-personalization. Bazaarvoice worked with the retailer’s e-commerce and IT teams to create a custom solution for four brands, sharing cart and checkout data. The integration increased revenue per visit and conversion rates by over 2% in two weeks, and by 3.6% on average over 60 days. Mobile conversions saw the biggest gains, with no negative impact on order size.
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Bazaarvoice Social Commerce helped Taking Shape, a plus-size fashion brand, boost online sales. In three months, they saw a 216%... lift in conversion and a 15% increase in average order value. Like2Buy drove a 77% click-through rate, while Showroom links on Facebook achieved a 43% CTR to product pages. Taking Shape used user-generated content and shoppable galleries to create a seamless omnichannel experience. The brand quickly integrated all Bazaarvoice tools for measurable results.
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Bazaarvoice helped Oliver Bonas boost online sales with shoppable user-generated content. The brand used visual and social content from real... customers on its homepage and product pages. This led to a 188% increase in conversion rate and a 176% rise in time spent on site. Average order value also grew by 26%. Social media workflows and reporting became easier and faster for the team.
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Bazaarvoice Ratings & Reviews helped Popken Fashion Group boost e-commerce results. Customers who engaged with reviews converted at a 7.98%... rate. 56% of shoppers interacted with reviews, showing strong engagement. Review syndication supported new market launches and cross-border trust. Discount codes in post-purchase emails increased review submissions. Popken Fashion Group now plans further upgrades to review display and global expansion.
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La Redoute used Bazaarvoice Ratings & Reviews to collect over 800,000 product reviews, with 30% sourced from brands in the Bazaarvoice network. This user-generated content... helped boost online sales and build customer trust. The company saw higher conversion rates and stronger customer engagement. La Redoute’s digital transformation focused on a customer-centric approach, using reviews to support buying decisions and deepen relationships. The program also increased the number of products with reviews, enhancing the shopping experience.
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Bazaarvoice Galleries helped River Island boost sales by showcasing user-generated content on its website. Shoppers who engaged with this visual... content drove a 184% increase in conversion rates. Average order value rose by 45%. Visitors spent more than twice as long browsing. The solution included a wish list feature, making shopping more interactive and inspiring.
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Beko ANZ used Bazaarvoice to collect over 30,000 product reviews on retail sites in just eight months. The company saved... more than $100,000 a year on consumer research by using Bazaarvoice Insights & Reports. Syndicated reviews helped Beko place products in more stores and strengthen retail partnerships. User-generated content increased online sales and built customer trust. Retailers now see Beko as a more important brand thanks to the high volume of reviews.
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Bazaarvoice helped Beko ANZ collect over 20,000 five-star reviews from customers in Australia and New Zealand. Beko used authentic user-generated... content to guide product design, improve features like Auto Door Opening, and highlight health benefits such as Hygiene Plus. Daily review analysis with AI tools shaped Beko's product roadmap and marketing strategy. UGC insights boosted conversions, built trust, and made customer feedback central to innovation.
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Bazaarvoice helped Beko Europe increase displayable reviews by 845% across Europe. Beko Europe used incentivized review campaigns, product sampling, and... review syndication to boost user-generated content. The Customer Review Excellence Program unified UGC strategy in 16 countries. Bazaarvoice Insights provided valuable data and reporting for internal teams. The partnership improved review quality, volume, and sales for Beko Europe.
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Beko ANZ used Bazaarvoice to collect and analyze over 20,000 five-star customer reviews. The feedback helped Beko improve product features,... like adding Auto Door Opening to the Quick & Shine cycle. Insights from user-generated content shaped product design and marketing strategies. Beko now uses AI to analyze reviews and guide its product roadmap. Local reviews increased trust and boosted conversions in Australia and New Zealand.
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Beko Europe used Bazaarvoice to boost user-generated content across 16 countries. They launched the Customer Review Excellence Program to unify... their UGC strategy and increase sales. Incentivized review campaigns and product sampling led to an 845% increase in displayable reviews. Syndication and translation tools helped reach more markets and improve review quality. Data-driven insights and strong support from Bazaarvoice’s team fueled ongoing improvements.
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Bazaarvoice helped Appliances Online, Australia’s largest online appliance retailer, boost sales by syndicating user-generated content. The company saw a 3x... higher conversion rate when shoppers interacted with reviews and visual content. Appliances Online collected over 386,000 reviews, including 304,000 syndicated reviews from 60+ brands. This influx of user-generated content increased sales and improved the shopping experience. Reviews are now a key part of their marketing and merchandising strategy.
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Bazaarvoice Ratings & Reviews helped Saturn, a German electronics retailer, boost online review volume and sales. After switching from their... own review system, Saturn saw a 212% increase in conversion for visitors who interacted with reviews. The Bazaarvoice Network enabled Saturn to collect thousands of new reviews, including 400 for an electric toothbrush that doubled sales and 6,000 for Kaspersky software, raising conversions by 27%. Bazaarvoice’s moderation reduced Saturn’s workload and surfaced valuable customer insights.
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Bazaarvoice Sampling helped JBL collect over 100 reviews with a 4. 5 average rating for its new wireless headphones. JBL...used targeted sampling to reach the right audience, resulting in high participation and detailed, authentic feedback. The reviews appeared quickly on JBL’s site and major retail sites, boosting product visibility and SEO. Bazaarvoice Managed Services guided JBL through setup, launch, and audience targeting. The program’s success led JBL to plan future launches with Bazaarvoice Sampling.
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Bazaarvoice Ratings & Reviews helped Electrolux collect over 6,000 reviews across its brands in Australia. Syndication through the Bazaarvoice Network... accounts for 75% of all reviews on retail sites. AEG, one of Electrolux's brands, increased product review coverage from 57% to 72% and raised 4- and 5-star reviews from 91% to 95%. Retailers like Harvey Norman and Appliances Online display thousands of these reviews, boosting shopper confidence. Electrolux uses post-interaction emails to gather feedback, driving both online and in-store sales.
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Land O'Lakes used Bazaarvoice to collect over 30,000 customer reviews. The company leveraged user-generated content to improve product and recipe... development. Customer feedback helped fix a recipe issue quickly. Reviews increased retail sales and strengthened retailer partnerships. Land O'Lakes saw higher customer satisfaction and better marketing results. Responding to reviews built trust and engagement with shoppers.
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Hardys used Bazaarvoice to collect over 1,700 reviews for 15 products through an in-store campaign. The campaign led to a... 2,300% increase in review volume at key retailers. Hardys integrated user-generated content into social ads, reducing cost-per-click by 60%. Star ratings rose from 4.32 to 4.59, boosting visibility on retail sites. The strategy helped Hardys maintain its position as the UK's top wine brand.
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Bazaarvoice helped T2 boost conversion by 174% with a product sampling campaign. T2 sent tea samples to loyal customers and... the Influenster community to collect user-generated content. This strategy increased reviews and helped shoppers feel confident buying new teas online. T2 used insights from reviews to improve marketing and business decisions. The campaign also led to higher revenue per visitor.
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Bazaarvoice helped Nestlé Canada collect over 700 consumer questions in three months using Questions & Answers. The company used user-generated... content to listen to customers and improve products. After negative feedback on an iced tea formula change, Nestlé reverted to the original, raising ratings from 1.7 to 4 stars. The team now uses Bazaarvoice insights to guide product decisions and save time on customer engagement. Nestlé Canada increased satisfaction and engagement by making consumer voices central to their strategy.
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