Auryc Overview
Auryc is a customer journey intelligence platform that surfaces real-time insights with powerful visual context across all digital e-commerce journeys. It helps enterprises find and resolve the customer journey issues that directly impact conversions and customer satisfaction.
Auryc, caters to businesses across various industries such as vacation rentals, hospitality, fashion, apparel and more. Key features include a customer journey intelligence platform, user engagement tracking, records management and revenue analysis. Auryc’s customer experience analytics suite features session replay, heat maps, interaction analytics and voice of customer solutions.
Auryc helps users to capture online behaviour of potential clients and manage records of user engagement through metrics like number of clicks, views, scrolls, swipes, searches and feedback. Users can also access the solution’s journey intelligence analytics to understand customers’ behavioural patterns qualitatively and quantitatively. Auryc supports integration with multiple third-party integrations such as Zendesk, Squarespace, Wordpress, Shopify and more.
Cuspera Reviews
61 buyers and buying teams have used Cuspera to assess how well Auryc solved their Conversion Rate Optimization needs. Cuspera uses 402 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
Business Priorities
Increase Sales & Revenue and Improve ROI are the most popular business priorities peers achieved using Auryc.
Use Cases
Peers recommend Engagement Management , Customer Feedback Management , Funnel Analysis , as the business use cases that they have been most satisfied while using Auryc.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Offline and On Premises |
4.95/5 ★ |
"...With just 1 JS installed in 5 minutes, Auryc's platform returns actionable insights in a centralized location about user engagement, user replays, traffic, UX and the technologies that deliver our front end CX...." Peer review by james d, Active VP of Product/Product Marketing |
| engaging and following up |
4.85/5 ★ |
|
| Customer Feedback Management |
4.90/5 ★ |
"...Auryc consists of key features that are useful in finding feedback from customers as well as finding bugs on websites...." Peer review by Reuben T, IT Manager |
| measuring customer satisfaction |
4.14/5 ★ |
|
| measuring net promoter score |
3.83/5 ★ |
|
| Funnel Analysis with Website |
4.71/5 ★ |
"...For example, we were only able to look at the funnel analysis, and see that X% of users fall off at certain step, but we need extensive user research to understand why users fall off and identify fixes or improvements to improve the funnel conversion rate...." Peer review by Chang C, Director of Growth, Oil & Energy |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Offline and On Premises |
4.95/5 ★ |
"...With just 1 JS installed in 5 minutes, Auryc's platform returns actionable insights in a centralized location about user engagement, user replays, traffic, UX and the technologies that deliver our front end CX...." Peer review by james d, Active VP of Product/Product Marketing |
|
| engaging and following up |
4.95/5 ★ |
| Customer Feedback Management |
4.90/5 ★ |
"...Auryc consists of key features that are useful in finding feedback from customers as well as finding bugs on websites...." Peer review by Reuben T, IT Manager |
|
| measuring customer satisfaction |
4.90/5 ★ |
| measuring net promoter score |
4.90/5 ★ |
| Funnel Analysis with Website |
4.71/5 ★ |
"...For example, we were only able to look at the funnel analysis, and see that X% of users fall off at certain step, but we need extensive user research to understand why users fall off and identify fixes or improvements to improve the funnel conversion rate...." Peer review by Chang C, Director of Growth, Oil & Energy |
|
14+ more Business Use Cases
Our AI advisor, Wyz, harnessed 402 insights from peers and experts to help you assess how these Auryc use cases fit your Conversion Rate Optimization needs.
Popular Business Setting
for Auryc
Top Industries
- Automotive
- Hospitality
- Management Consulting
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Auryc to Increase sales & revenue and Improve ROI
Peer and Expert Opinion on Features
for Auryc
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (21) |
| Dashboard | Read Reviews (10) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (21) |
| Dashboard | Read Reviews (10) |
IT and Other Capabilities
for Auryc
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (28) |
| Data Import | Read Reviews (39) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (28) |
| Data Import | Read Reviews (39) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (59) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (59) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (97) |
| Custom Reports | Read Reviews (68) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (97) |
| Custom Reports | Read Reviews (68) |
Software Failure Risk Guidance
?for Auryc
Overall Risk Meter
Top Failure Risks for Auryc
Vendor Profile Details
Company Name
Auryc
Company Website
https://www.auryc.com/HQ Location
5050 W El Camino Real, Los Altos, California 94022, US
Employees
11-50
Social
Financials
Series A
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