Auryc Overview

Auryc is a customer journey intelligence platform that surfaces real-time insights with powerful visual context across all digital e-commerce journeys. It helps enterprises find and resolve the customer journey issues that directly impact conversions and customer satisfaction.

Auryc, caters to businesses across various industries such as vacation rentals, hospitality, fashion, apparel and more. Key features include a customer journey intelligence platform, user engagement tracking, records management and revenue analysis. Auryc’s customer experience analytics suite features session replay, heat maps, interaction analytics and voice of customer solutions.

Auryc helps users to capture online behaviour of potential clients and manage records of user engagement through metrics like number of clicks, views, scrolls, swipes, searches and feedback. Users can also access the solution’s journey intelligence analytics to understand customers’ behavioural patterns qualitatively and quantitatively. Auryc supports integration with multiple third-party integrations such as Zendesk, Squarespace, Wordpress, Shopify and more.

Cuspera Reviews

61 buyers and buying teams have used Cuspera to assess how well Auryc solved their Conversion Rate Optimization needs. Cuspera uses 402 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities peers achieved using Auryc.

Other priorities:

  • Launch New Products
  • Build Brand Awareness
  • Scale Best Practices
  • Enhance Customer Relationships
  • Acquire Customers
  • Improve Navigation
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Customer Feedback Management , Funnel Analysis , as the business use cases that they have been most satisfied while using Auryc.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Offline and On Premises

4.95/5

Read Reviews (38)

"...The ability to quickly review sessions to see how users interact with our application is huge...." Peer review by User
engaging and following up

4.85/5

Read Reviews (16)

Customer Feedback Management

4.90/5

Read Reviews (23)

"...Customer feedback and associated session replay and product analytics help us understand the customer journey and better refine our product and flow. ..." Auryc - Customer Journey Intelligence
measuring customer satisfaction

4.14/5

Read Reviews (2)

measuring net promoter score

3.83/5

Read Reviews (2)

Funnel Analysis with Website

4.71/5

Read Reviews (8)

"...For example, we were only able to look at the funnel analysis, and see that X% of users fall off at certain step, but we need extensive user research to understand why users fall off and identify fixes or improvements to improve the funnel conversion rate...." Peer review by Chang C, Director of Growth, Oil & Energy
PEER EXPERIENCES
Engagement Management with Offline and On Premises

4.95/5

Read Reviews (38)

"...The ability to quickly review sessions to see how users interact with our application is huge...." Peer review by User
engaging and following up

4.95/5

Read Reviews (16)

Customer Feedback Management

4.90/5

Read Reviews (23)

"...Customer feedback and associated session replay and product analytics help us understand the customer journey and better refine our product and flow. ..." Auryc - Customer Journey Intelligence
measuring customer satisfaction

4.90/5

Read Reviews (2)

measuring net promoter score

4.90/5

Read Reviews (2)

Funnel Analysis with Website

4.71/5

Read Reviews (8)

"...For example, we were only able to look at the funnel analysis, and see that X% of users fall off at certain step, but we need extensive user research to understand why users fall off and identify fixes or improvements to improve the funnel conversion rate...." Peer review by Chang C, Director of Growth, Oil & Energy

14+ more Business Use Cases

Our AI advisor, Wyz, harnessed 402 insights from peers and experts to help you assess how these Auryc use cases fit your Conversion Rate Optimization needs.

Popular Business Setting

for Auryc

Top Industries

  • Automotive
  • Hospitality
  • Management Consulting

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Auryc to Increase sales & revenue and Improve ROI

Peer and Expert Opinion on Features

for Auryc

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.25/5

Read Reviews (21)
Dashboard

3.04/5

Read Reviews (10)
FEATURES RATINGS AND REVIEWS
Recording

4.25/5

Read Reviews (21)
Dashboard

3.04/5

Read Reviews (10)

IT and Other Capabilities

for Auryc

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.02/5

Read Reviews (28)
Data Import

3.72/5

Read Reviews (39)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.02/5

Read Reviews (28)
Data Import

3.72/5

Read Reviews (39)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.49/5

Read Reviews (59)
Chat Support

3.88/5

Read Reviews (2)
Phone Support

3.88/5

Read Reviews (2)
Email Support

3.42/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.49/5

Read Reviews (59)
Chat Support

3.88/5

Read Reviews (2)
Phone Support

3.88/5

Read Reviews (2)
Email Support

3.42/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.77/5

Read Reviews (2)
Analytics

4.74/5

Read Reviews (97)
Custom Reports

4.32/5

Read Reviews (68)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.77/5

Read Reviews (2)
Analytics

4.74/5

Read Reviews (97)
Custom Reports

4.32/5

Read Reviews (68)

Software Failure Risk Guidance

?

for Auryc

Overall Risk Meter

Low Medium High

Top Failure Risks for Auryc

Vendor Profile Details

Company Name

Auryc

Company Website

https://www.auryc.com/

HQ Location

5050 W El Camino Real, Los Altos, California 94022, US

Employees

11-50

Social

Financials

Series A