Agile CRM Overview

This is a summary of the comprehensive capabilities and benefits of Agile CRM based on over 7270 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Agile CRM, Freshsales, Hubspot Sales Hub, ConvergeHub, Pipedrive, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Agile CRM is right for your needs? Our Cuspera AI engine can evaluate how Agile CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.

Agile CRM supports business activities such as:

  • Contact List Management
  • Communication Management
  • Helpdesk Management
  • Engagement Management
  • Campaign Management

Agile CRM can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Scale Best Practices, Improve Efficiency, etc. It can help manage these activities if you use E-Mail Phone Calls Website etc. for these needs. As a solution, Agile CRM's capabilities include Landing Page, Templates, Widgets, etc.

Agile CRM was founded in 2012. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"Agile is a pretty comprensive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer se...rvice incredibly responsive. These guys really care about their reputation. " - Luke Vincent

Cuspera Reviews

16 buyers and buying teams have used Cuspera to assess how well Agile CRM solved their CRM needs. Cuspera uses 7270 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Agile CRM.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Efficiency
  • Grow Market Share
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Launch New Products
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Reduce Bounce
See all business priorities See less business priorities

Use Cases

Peers recommend Contact List Management , Communication Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Agile CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Contact List Management with E-Mail

4.87/5 ★

Read Reviews (259)

"...We are into accounting industry and use this tool to manage our contacts and send then Newsletters whenever required...."
contacts history

4.87/5 ★

Read Reviews (29)

"...Agile CRM is suitable for all types of companies - from small to very large, who need detailed segmentation of their users, rely heavily on e-mail communication and marketing, offer custom support and need their users history of interactions with the company, need to integrate their CRM and automated marketing solution to multiple other platforms and are concentrated on following KPIs in their marketing and customer support...."
enriching contact list

4.76/5 ★

Read Reviews (23)

"...We've enhanced the contact filters to include "last emailed," "last called" and "last campaign emailed...."
creating contact list

4.31/5 ★

Read Reviews (14)

"...You will discover most of the options provided to be equally present in workplace merchandise offered by Microsoft 365 and Google G Suite reminiscent of creating contacts, taking notes and creating duties...."
tracking contacts

4.81/5 ★

Read Reviews (12)

"...It has sales tracking, contact management, marketing automation, web analytics, two-way emails, telephony, and helpdesk with a simple, clean and modern interface. ..."
Communication Management with E-Mail

4.31/5 ★

Read Reviews (234)

"...Agile CRM automatically tracks users in customer lifecycle and sends emails to our customers...."
sending & publishing communications

4.09/5 ★

Read Reviews (148)

"...i needed help, i send many emails and call my account executive , but..."
tracking & monitoring communications

4.77/5 ★

Read Reviews (84)

"...Agile has some great marketing automation tools such as drag-and-drop campaign building and full life-cycle email tracking...."
Helpdesk Management with E-Mail, Phone Calls and Website

4.64/5 ★

Read Reviews (212)

"...The Call center features allow call recording, logging and scripting of calls from customers...."
PEER EXPERIENCES
Contact List Management with E-Mail

4.87/5 ★

Read Reviews (259)

"...We are into accounting industry and use this tool to manage our contacts and send then Newsletters whenever required...." Peer review by Angelique R., community manager , Accounting
contacts history

4.87/5 ★

Read Reviews (29)

enriching contact list

4.87/5 ★

Read Reviews (23)

creating contact list

4.87/5 ★

Read Reviews (14)

tracking contacts

4.87/5 ★

Read Reviews (12)

Communication Management with E-Mail

4.31/5 ★

Read Reviews (234)

"...Agile CRM automatically tracks users in customer lifecycle and sends emails to our customers...." Peer review by Dinesh, Growth Hacker, ClickDesk
sending & publishing communications

4.31/5 ★

Read Reviews (148)

tracking & monitoring communications

4.31/5 ★

Read Reviews (84)

Helpdesk Management with E-Mail, Phone Calls and Website

4.64/5 ★

Read Reviews (212)

"...The Call center features allow call recording, logging and scripting of calls from customers...." Peer review by Verified Reviewer, Entertainment

72+ more Business Use Cases

Our AI advisor, Wyz, harnessed 7270 insights from peers and experts to help you assess how these Agile CRM use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Luke Vincent

Agile is a pretty comprensive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really car...e about their reputation.

Testimonial By Luke Vincent

Najib Sare

I was completely lost integrating FB with Agile. Contacted online support and Abhinav was extremely patient with me and walked me through all processes step by step.... Now that's what I call customer service par excellence... I highly recommend Agile. Testimonial By Najib Sare

Leonel de Oliveira

Dreamtek

What a great onboard session with @agilecrm!! Great product and a great experience. Testimonial By Leonel de Oliveira
CUSTOMERS TESTIMONIALS

Luke Vincent

Agile is a pretty comprensive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really car...e about their reputation.

Testimonial By Luke Vincent

Najib Sare

I was completely lost integrating FB with Agile. Contacted online support and Abhinav was extremely patient with me and walked me through all processes step by step.... Now that's what I call customer service par excellence... I highly recommend Agile. Testimonial By Najib Sare

Leonel de Oliveira

Dreamtek

What a great onboard session with @agilecrm!! Great product and a great experience. Testimonial By Leonel de Oliveira

Case Studies

COMPANY CASE STUDIES
Case Study ClicData

Learn how Agile CRM improved lead follow-ups and increased sales conversions.

Read More
Case Study MVP Legal Solutions

See how MVP Legal App sells more with Agile CRM.

Read More
Case Study PromptCloud

Learn how PromptCloud decluttered data and centralized data using Agile CRM.

Read More

Frequently Asked Questions(FAQ)

for Agile CRM

What is Agile CRM?

Agile CRM is a robust cloud-based customer relationship management software that integrates core functionalities of sales, marketing, service, and web engagement platforms into a single unified solution.

What is Agile CRM used for?

Agile CRM is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Contact List Management, Communication Management and Helpdesk Management .

What are the top features of Agile CRM?

Landing page, Templates and Widgets are some of the top features of Agile CRM.

Who uses Agile CRM?

Agile CRM is used by Marketing And Advertising, Computer Software and Internet among other industries.

What are Agile CRM alternatives?

Freshsales, Hubspot Sales Hub, ConvergeHub and Pipedrive are popular alternatives for Agile CRM.

Where is Agile CRM located?

Agile CRM is headquartered at First Floor, Plot No. 8 & 9, Jubilee Enclave,, Opp. HITEX Entrance,, Hyderabad, Telangana 500084.

Popular Business Setting

for Agile CRM

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Agile CRM to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Agile CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Landing page

4.60/5 ★

Read Reviews (286)
Templates

3.88/5 ★

Read Reviews (217)
Widgets

3.98/5 ★

Read Reviews (147)
Alerts: popups & Notifications

3.87/5 ★

Read Reviews (144)
Dashboard

4.16/5 ★

Read Reviews (132)
FEATURES RATINGS AND REVIEWS
Landing page

4.60/5 ★

Read Reviews (286)
Templates

3.88/5 ★

Read Reviews (217)
Widgets

3.98/5 ★

Read Reviews (147)
Alerts: popups & Notifications

3.87/5 ★

Read Reviews (144)
Dashboard

4.16/5 ★

Read Reviews (132)

IT and Other Capabilities

for Agile CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.31/5 ★

Read Reviews (364)
Data Import

3.95/5 ★

Read Reviews (691)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.31/5 ★

Read Reviews (364)
Data Import

3.95/5 ★

Read Reviews (691)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.46/5 ★

Read Reviews (90)
Chat Support

4.19/5 ★

Read Reviews (89)
Phone Support

3.99/5 ★

Read Reviews (79)
24/7 Support

3.82/5 ★

Read Reviews (971)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.46/5 ★

Read Reviews (90)
Chat Support

4.19/5 ★

Read Reviews (89)
Phone Support

3.99/5 ★

Read Reviews (79)
24/7 Support

3.82/5 ★

Read Reviews (971)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.86/5 ★

Read Reviews (3)
Analytics

4.43/5 ★

Read Reviews (125)
Custom Reports

3.72/5 ★

Read Reviews (969)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.86/5 ★

Read Reviews (3)
Analytics

4.43/5 ★

Read Reviews (125)
Custom Reports

3.72/5 ★

Read Reviews (969)

Software Failure Risk Guidance

?

for Agile CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Agile CRM

Vendor Profile Details

Company Name

Agile CRM

Company Website

https://www.agilecrm.com/

Year Founded

2012

HQ Location

First Floor, Plot No. 8 & 9, Jubilee Enclave,, Opp. HITEX Entrance,, Hyderabad, Telangana 500084

Employees

101-250

Social

Financials

PRIVATE