Agile CRM: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: Agile CRM
Brand: Agile CRM
Rating: 4.3 (7270 reviews)

4.3 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(7270)

Product Business Settings

Agile CRM is popular in Marketing And Advertising, Computer Software, and Internet industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Email Marketing

Other Demand Generation

Marketing Automation

Live Chat

Agile CRM Product Overview

Agile CRM enables real estate agents to focus more on buyers by integrating sales, marketing, service, and web engagement into a unified cloud-based platform. It centralizes real-time customer data and automates various tasks to enhance productivity.

How satisfied the customers are with Agile CRM use-cases

Reviews

"I chose Agile because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared t...o HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!" - Drew Edwards

"Down Have just installed and setup Agile CRM and am blown away by the level of service. They just step up and help with everything and anything. Fantastic first impressions indeed." - Nicholas J

Agile CRM Customer Insights, Testimonials and Case Studies

How efficiently Does Agile CRM manage your Contact List Management?

Agile CRM facilitates contact list management by offering features such as contact information recording, tagging, sorting, lead scoring, and interaction tracking. It integrates with email marketing, project management, and other functionalities within a single platform. However, Agile CRM's contact management features can be perceived as messy and confusing by some users.

"...We purchased Agile to give us the ability to automate our marketing, from lead capture and web-form integration to email campaigns and contact management...." Peer review by Wil C, Technical Director

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Why is Agile CRM the best choice for Communication Management?

Agile CRM facilitates communication management by enabling tracking of emails and automated email sending based on customer lifecycle stages. It also provides social media integration and telephony integration for comprehensive customer communication. Agile CRM's communication management capabilities are limited by the inability to stop email campaigns once they are started.

"...You can send email from Agile, but it doesn't replace Outlook...." Peer review by Nathan A., Operations Director and Application Architect, Computer Software

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How can Agile CRM optimize your Helpdesk Management Workflow?

How can Agile CRM enhance your Engagement Management process?

Agile CRM enables efficient management of customer engagement through features such as automated follow-up, social media integration, and detailed interaction tracking. The software facilitates segmentation of customers for targeted follow-up and provides a timeline view of customer interactions. A limitation is the complexity of the follow-up process, which can lead to a backlog of tasks.

"...With that I am able to segment all my clients and make follow up...." Peer review by Joe Kimachia, Real Estate

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How does Agile CRM facilitate Campaign Management?

Agile CRM facilitates campaign management through templates, triggers, and drag-and-drop design. It enables marketing automation, email marketing, and sales funnel tracking. However, its starter subscription level limits campaign automation to five campaigns with ten steps each.

"...Easy to use and manage, API Great email editor Marketing campaign editor Customer service is super reactive and happy to help..." Peer review by Francois Domain, Commercial Manager, Appsme.com

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What is Agile CRM?

Agile CRM is a robust cloud-based customer relationship management software that integrates core functionalities of sales, marketing, service, and web engagement platforms into a single unified solution.

Agile CRM offers a massive set of features including project management, contact management, scheduling, sales and marketing automation, customer service, email tracking, landing pages, and social media marketing to name a few. With Agile CRM, users have a unified platform that puts all the information as well as people on a single page, streamlining their tasks, enhances communication and collaboration, and greatly improves productivity and output both at individual and collective levels.

Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams. It supports full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, pop ups, offers, surveys and signup forms.

What is Agile CRM used for?

Agile CRM is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Contact List Management, Communication Management and Helpdesk Management .

What are the top features of Agile CRM?

Landing page, Templates and Widgets are some of the top features of Agile CRM.

Who uses Agile CRM?

Agile CRM is used by Marketing And Advertising, Computer Software and Internet among other industries.

What are Agile CRM alternatives?

Less Annoying CRM, Teamgate CRM, Monday Sales CRM and ClickUp are popular alternatives for Agile CRM.

Where is Agile CRM located?

Agile CRM is headquartered at First Floor, Plot No. 8 & 9, Jubilee Enclave,, Opp. HITEX Entrance,, Hyderabad, Telangana 500084.

16 buyers and buying teams have used Cuspera to assess how well Agile CRM solved their CRM needs. Cuspera uses 7270 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS	TESTIMONIALS
Drew Edwards	I chose Agile because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present... a better value and are quite robust yet simple to use. Very pleased! Testimonial By Drew Edwards
Nicholas J	Down Have just installed and setup Agile CRM and am blown away by the level of service. They just step up and help with everything and anything. Fantastic first impressions indeed. Testimonial By Nicholas J
Luke Vincent	Agile is a pretty comprensive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really car...e about their reputation. Testimonial By Luke Vincent

CUSTOMERS	TESTIMONIALS
Drew Edwards	I chose Agile because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present... a better value and are quite robust yet simple to use. Very pleased! Testimonial By Drew Edwards
Nicholas J	Down Have just installed and setup Agile CRM and am blown away by the level of service. They just step up and help with everything and anything. Fantastic first impressions indeed. Testimonial By Nicholas J
Luke Vincent	Agile is a pretty comprensive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really car...e about their reputation. Testimonial By Luke Vincent