Adobe Campaign Overview

This is a summary of the comprehensive capabilities and benefits of Adobe Campaign based on over 3033 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Adobe Campaign, Acquia Marketing Cloud, Pega Platform, CFN Insight, Cyara, etc., all belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Adobe Campaign is right for your needs? Our Cuspera AI engine can evaluate how Adobe Campaign fits your specific business needs, industry, and context. Get your personalized assessment report today.

Adobe Campaign supports business activities such as:

  • Campaign Management
  • Communication Management
  • Workflow Management
  • Engagement Management
  • Channel Marketing

Adobe Campaign can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve ROI, Grow Market Share, Build Brand Awareness, etc. It can help manage these activities if you use E-Mail and Social Media for these needs. As a solution, Adobe Campaign's capabilities include Personalization, Templates, Dashboard, etc.

Adobe Campaign was founded in 1982. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"We had to change our plans because of the COVID-19 pandemic and we knew we wanted to create something that took advantage of our existing investment in Adobe Experience Cloud. We wanted to create an experience that was largely experience based, just... like our university. " - Jordan Capp

Cuspera Reviews

43 buyers and buying teams have used Cuspera to assess how well Adobe Campaign solved their Customer Journey and Experience needs. Cuspera uses 3033 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Adobe Campaign.

Other priorities:

  • Improve ROI
  • Grow Market Share
  • Build Brand Awareness
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Launch New Products
  • Establish Thought Leadership
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Campaign Management , Communication Management , Workflow Management , as the business use cases that they have been most satisfied while using Adobe Campaign.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Campaign Management with E-Mail

4.91/5 ★

Read Reviews (323)

"...It is very easy to develop marketing campaigns via email since it is the main channel for the client-seller...."
campaign analytics

4.91/5 ★

Read Reviews (56)

"...You can also get certified in Adobe Advertising Cloud, Adobe Audience Manager, Adobe Campaign Adobe Analytics and Adobe Business Practitioner...."
campaign monitoring

4.92/5 ★

Read Reviews (24)

"...We utilized the email tracking capability that Campaign offers to provide us with insights into unique opens and click-throughs to gauge the effectiveness of our communications and to determine which email campaigns provided the most lift...."
Communication Management with E-Mail

4.91/5 ★

Read Reviews (131)

"...Ability to send personalized emails to each audience...."
sending & publishing communications

4.86/5 ★

Read Reviews (92)

"...Easily send out our messages to all of our clients...."
tracking & monitoring communications

4.91/5 ★

Read Reviews (22)

"...Great features, excellent advanced email delivery and tracking capabilities,..."
Workflow Management with Social Media

4.73/5 ★

Read Reviews (125)

"...The integration of filters, workflows and emails allows for a streamlined sending process...."
PEER EXPERIENCES
Campaign Management with E-Mail

4.91/5 ★

Read Reviews (323)

"...It is very easy to develop marketing campaigns via email since it is the main channel for the client-seller...." Peer review by Martin Palermo, Manager of Research and Development, Sealed Air Corporation
campaign analytics

4.91/5 ★

Read Reviews (56)

campaign monitoring

4.91/5 ★

Read Reviews (24)

Communication Management with E-Mail

4.91/5 ★

Read Reviews (131)

"...Ability to send personalized emails to each audience...." Peer review by Linda S., Digital Marketing Manager, Medical Devices
sending & publishing communications

4.91/5 ★

Read Reviews (92)

tracking & monitoring communications

4.91/5 ★

Read Reviews (22)

Workflow Management with Social Media

4.73/5 ★

Read Reviews (125)

"...The integration of filters, workflows and emails allows for a streamlined sending process...." Peer review by User

56+ more Business Use Cases

Our AI advisor, Wyz, harnessed 3033 insights from peers and experts to help you assess how these Adobe Campaign use cases fit your Customer Journey and Experience needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Jordan Capp

head of digital marketing

Swinburne University of Technology

We had to change our plans because of the COVID-19 pandemic and we knew we wanted to create something that took advantage of our existing investment in Adobe Experience Cloud. We wanted to create an experience that was largely experience based, just like our university. Testimonial By Jordan Capp

Jeffrey Lack

VP of digital marketing

Bridgestone

Every time you add a step to the purchasing process, you lose up to 30 percent of your potential buyers. This isn’t just about Bridgestone’s success, it’s also about supporting our affiliated dealers and retail partners with a more streamlined customer experience that keeps shoppers engaged Testimonial By Jeffrey Lack
CUSTOMERS TESTIMONIALS

Jordan Capp

head of digital marketing

Swinburne University of Technology

We had to change our plans because of the COVID-19 pandemic and we knew we wanted to create something that took advantage of our existing investment in Adobe Experience Cloud. We wanted to create an experience that was largely experience based, just like our university. Testimonial By Jordan Capp

Jeffrey Lack

VP of digital marketing

Bridgestone

Every time you add a step to the purchasing process, you lose up to 30 percent of your potential buyers. This isn’t just about Bridgestone’s success, it’s also about supporting our affiliated dealers and retail partners with a more streamlined customer experience that keeps shoppers engaged Testimonial By Jeffrey Lack

Case Studies

COMPANY CASE STUDIES
Case Study Bridgestone

How Bridgestone re-aligned its digital marketing with Adobe Campaign

Read More
Case Study Swinburne University of Technology

How Swinburne University of Technology reimagined the Open Day experience

Read More

Frequently Asked Questions(FAQ)

for Adobe Campaign

What is Adobe Campaign?

Adobe Campaign is a Customer Journey and Experience platform used in email automation, delivery and reporting. It allows users to create, coordinate and deliver dynamic campaigns through emails, mobile platforms and offline channels.

What is Adobe Campaign used for?

Adobe Campaign is a Customer Journey and Experience Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Campaign Management, Communication Management and Workflow Management .

What are the top features of Adobe Campaign?

Personalization, Templates and Dashboard are some of the top features of Adobe Campaign.

Who uses Adobe Campaign?

Adobe Campaign is used by Marketing And Advertising, Manufacturing and Internet among other industries.

What are Adobe Campaign alternatives?

Acquia Marketing Cloud, Pega Platform, CFN Insight and Cyara are popular alternatives for Adobe Campaign.

Where is Adobe Campaign located?

Adobe Campaign is headquartered at 345 Park Avenue, San Jose, CA 95110-2704.

Popular Business Setting

for Adobe Campaign

Top Industries

  • Marketing and Advertising
  • Manufacturing
  • Internet

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Peers used Adobe Campaign to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Adobe Campaign

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.90/5 ★

Read Reviews (169)
Templates

4.85/5 ★

Read Reviews (53)
Dashboard

3.84/5 ★

Read Reviews (35)
Alerts: popups & Notifications

4.92/5 ★

Read Reviews (25)
Landing page

4.77/5 ★

Read Reviews (20)
FEATURES RATINGS AND REVIEWS
Personalization

4.90/5 ★

Read Reviews (169)
Templates

4.85/5 ★

Read Reviews (53)
Dashboard

3.84/5 ★

Read Reviews (35)
Alerts: popups & Notifications

4.92/5 ★

Read Reviews (25)
Landing page

4.77/5 ★

Read Reviews (20)

IT and Other Capabilities

for Adobe Campaign

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.85/5 ★

Read Reviews (227)
Data Export

3.81/5 ★

Read Reviews (85)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.85/5 ★

Read Reviews (227)
Data Export

3.81/5 ★

Read Reviews (85)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.70/5 ★

Read Reviews (87)
Phone Support

4.07/5 ★

Read Reviews (35)
Chat Support

3.76/5 ★

Read Reviews (35)
24/7 Support

3.30/5 ★

Read Reviews (243)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.70/5 ★

Read Reviews (87)
Phone Support

4.07/5 ★

Read Reviews (35)
Chat Support

3.76/5 ★

Read Reviews (35)
24/7 Support

3.30/5 ★

Read Reviews (243)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.57/5 ★

Read Reviews (10)
Analytics

4.82/5 ★

Read Reviews (224)
Custom Reports

4.35/5 ★

Read Reviews (480)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.57/5 ★

Read Reviews (10)
Analytics

4.82/5 ★

Read Reviews (224)
Custom Reports

4.35/5 ★

Read Reviews (480)

Software Failure Risk Guidance

?

for Adobe Campaign

Overall Risk Meter

Low Medium High

Top Failure Risks for Adobe Campaign

Vendor Profile Details

Company Name

Adobe

Company Website

https://www.adobe.com/#

Year Founded

1982

HQ Location

345 Park Avenue, San Jose, CA 95110-2704

Employees

10001+

Social

Financials

SERIES A