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Zoho Social vs Mention: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho Social vs. Mention is based on a specific set of business needs and context. The comparison uses 28912 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho Social and Mention

Zoho Social, Mention, Sprout Social, Agorapulse, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho Social covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.

Mention focuses on Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.

"As a marketing manager, it makes my life a lot easier—to schedule content out, do all the reports and see what’s going on with each of our brands. It’s so nice to be able to do that all in one place. " - Sheldon Maxwell

"Adding Mention to our stack of tools sharpened our blade as a “swiss army knife” for our existing and prospective clients. They already knew our industry expertise but Mention added several key abilities related to results tracking and reporting. Th...is set us apart as an agency and better equipped us to serve our clients' international business needs. " - Jon Woodroof

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho Social

Focus area

Zoho Social is better than Mention for

Software Failure Risk

  • medium

logo Mention

Focus area

Mention is better than Zoho Social for

Software Failure Risk

  • medium

About

The easiest way to manage your brands on social media

Monitoring for digital agencies that need to know what's said about their clients, and provide a superior service

Age

1996

2013

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

106

99

Total Goals
(we found evidences for)

16

16

Top Processes

Evidences indicate better relative satisfaction


social media management

scheduling post to social media

engaging on social media

managing social media account

social media analytics

monitoring social media


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


searching for content



social media marketing




touchpoint management


generation of new leads



channel management


helpdesk management


campaign management

campaign analytics

campaign monitoring




sales document management

contract management

proposal & quote management


workflow management



follower management


products & pricelist management


contact list management



conversion management


training & onboarding


customer feedback management

measuring customer satisfaction


lifetime value management




competitive intelligence





calendar management


performance management


lead qualification

lead qualification: technographic


business development



reputation management


opportunity management



relationship management


community building


account management


rating and review management



loyalty management

identify target customers








distribution management




talk track creation


promotion management



discount management


influencer marketing




bundling of products


sales quota management


trade show marketing


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Build brand awareness

  • Acquire customers

  • Improve brand engagement

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Scale best practices

  • Grow market share

  • Improve navigation

  • Launch new products

  • Improve stakeholder relations

  • See 13 more
  • Improve digital and social presence

  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Improve brand engagement

  • Improve ROI

  • Establish thought leadership

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Scale best practices

  • Manage risk

  • Increase customer life time value

  • Improve efficiency

  • See 13 more

Top Channels

Channels Used

  • social media

  • user generated content

  • blogs

  • e-mail

  • website

  • Instagram

  • Twitter

  • video

  • Facebook

  • promotions

  • LinkedIn

  • phone calls

  • omnichannel

  • mass media

  • offline

  • chat

  • Slack

  • mobile

  • television

  • review sites

  • point of sale

  • on premises

  • radio

  • games

  • coupons

  • trade shows

  • causes and charity

  • mobile app

  • Yelp

  • Tripadvisor

  • See 27 more
  • social media

  • user generated content

  • blogs

  • e-mail

  • website

  • Instagram

  • Twitter

  • video

  • Facebook

  • promotions

  • LinkedIn

  • phone calls

  • omnichannel

  • mass media

  • offline

  • chat

  • Slack

  • mobile

  • television

  • review sites

  • point of sale

  • on premises

  • radio

  • games

  • coupons

  • trade shows

  • causes and charity

  • mobile app

  • Yelp

  • Tripadvisor

  • See 27 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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high

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Business Setting