Zendesk Sell vs. Streak: Comparing Best CRM Solutions 2026

Overview: Zendesk Sell and Streak as CRM Category solutions.

Zendesk Sell and Streak offer robust solutions for CRM needs, each with unique strengths. Zendesk Sell excels in communication management and integrates well across large enterprises. It supports business goals like increasing sales with rich data import capabilities and 24/7 support. Streak, on the other hand, shines with workflow and communication management tailored for email-heavy environments. It's popular among IT and marketing, offering exceptional ease of migration and email support that aligns with smaller scale operations.

Zendesk Sell: Zendesk Sell is a sales CRM software that boosts productivity and pipeline visibility for sales teams. Friction is eliminated, enabling more sales.

Streak: Streak is a multipurpose CRM that integrates seamlessly with Gmail, enabling easy collaboration. It securely connects to Google Apps, replacing multiple external systems.

Deployed Market Segments: Zendesk Sell vs Streak

Share of peer evidence by company size for Zendesk Sell and Streak. Each product segments add up to 100%. Click any segment for supporting evidence.

Zendesk Sell 100%
Streak 100%
Zendesk Sell Streak
Key Capabilities Supported Zendesk Sell facilitates communication management and tracking effectively for enterprises. It aligns well with sales call management and lead tracking. → Streak emphasizes communication management with a strong focus on email-heavy workflows. It enhances engagement and follow-up tasks efficiently. →
Business Goals Zendesk Sell primarily aims to increase sales and improve customer relationships. It supports these goals with communication and engagement tools. → Streak focuses on enhancing customer relationships and acquiring customers. It also scales well for small to mid-sized tech-savvy firms. →
Core Features Zendesk Sell stands out with robust data handling capabilities and custom reports that facilitate detailed analysis. → Streak offers impressive ease of migration and AI-powered analytics. It's designed for seamless integration into existing email systems. →
Vendor Support Zendesk Sell provides comprehensive 24/7 support that's suitable for complex environments requiring immediate assistance. → Streak's support emphasizes email communication, catering to its user base comfortable with less direct support methods. →
Segments and Industries Zendesk Sell is predominantly used by large enterprises across diverse industries such as consumer services and advertising. → Streak is favored by IT and marketing industries, particularly among large enterprises looking for agile and email-centric CRM solutions. →
Operational Alignment Zendesk Sell integrates into enterprise-level workflows, offering scalability and reliable communication management across channels. → Streak fits well into smaller-scale operations, particularly within tech firms, enhancing workflows that are primarily email-based. →
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Applying your context and needs changes the comparison

Zendesk Sell and Streak: Best activities based on customer satisfaction

Zendesk Sell in Action: Unique Activities

What makes Zendesk Sell ideal for Communication Management?
Zendesk Sell enables sales teams to manage communications with clients and prospects. The software allows users to make calls, send emails, and schedule appointments. It tracks communication activity and provides metrics for sales team performance. However, Zendesk Sell occasionally experiences technical issues such as email delivery problems, page refresh errors, and call failures.
"...Base is a pretty powerful CRM arhat checks all of my boxes- email tracking, clean interface, customizable pipelines, and more good stuff...." Peer review by Gillian W, Product and Community Specialist, Computer Software
How efficiently Does Zendesk Sell manage your Engagement Management?
Zendesk Sell helps sales teams to track and engage with customers. It provides tools for scheduling tasks and reminders to keep track of leads. Zendesk Sell also allows for email tracking, which helps to improve follow-up communication. The application lacks features that can ensure follow-up protocol adherence across a team.
"...It was a great tool to keep notes on meetings with investors, keep track of follow-up items, and manage communications...." Peer review by Ainsley F, VP of Operations, Education
What solutions does Zendesk Sell provide for Contact List Management?
Zendesk Sell helps users organize and manage contacts, track lead stages, and automate tasks. The software allows users to create and manage contacts, deals, and documents, and includes reminder features. Zendesk Sell has some limitations, such as a lack of a way to move contacts from the lead stage to a clean-up contact list.
"...This program currently manages customer contacts and all job information for 7 different construction supply companies under our umbrella...." Peer review by Anonymous Reviewer
How does Zendesk Sell address your Lead Tracking Challenges?
Zendesk Sell, formerly known as Base, is a tool that enables sales teams to manage sales and track leads. It allows sales professionals to organize leads and monitor their progress. Zendesk Sell's functionality is primarily focused on deal tracking.
"...Prospect entry, tracking and follow up...." Peer review by C. Steven G, Business Growth Strategist, Marketing and Advertising

Streak in Action: Unique Activities

How does Streak address your Workflow Management Challenges?
Streak provides workflow management capabilities within Gmail, enabling users to create lists, groups, and workflows. nIt allows teams to track tasks, plan workflows, and follow up on activities, streamlining sales and other processes. nStreak lacks automated workflows.
"...The free version has many features, so it worths the shot for analyzing how well it wil fit in your workflow...." Peer review by Raphael S, SĂłcio-fundador e Produtor Executivo
Why is Streak the best choice for Lead Management?
Streak enables users to organize and track leads and follow-up activities. nIt facilitates managing leads and partnerships.nIt assists in building a lead management process and tracking sales progress.
"...I use it on my own, and it's great for managing my leads and things to do. ...." Peer review by Gerga v., Photographer

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting

Zendesk Sell Streak
Peer score 4.3 4.5
Peer insights 3046 2621
Top industries
Consumer Services 18.0%
Consumer Goods 18.0%
Marketing And Advertising 9.0%
Marketing And Advertising 14.0%
Computer Software 11.0%
Information Technology And Services 10.0%
SMB and Mid-Market 87.0% 90.0%
Enterprise 13.0% 10.0%
Pricing Zendesk Sell

News

Latest Zendesk Sell news

Zendesk hires David Hall-Johnston as CTO for APAC - Mi3

Zendesk has appointed David Hall-Johnston as CTO for Asia Pacific and Japan. Based in Melbourne, he will focus on accelerating AI adoption among Zendesk's clientele, aligning the company's technology strategy with regional needs. His appointment is part of Zendesk's strategy to enhance regional technology leadership and AI integration.

16/09/2026 - source

Latest Streak news

Streak AI: Deal Context Without Data Entry

Streak has introduced Streak AI, an innovative CRM tool integrated with Gmail, designed to enhance deal management without manual data entry. It leverages AI to analyze emails, calls, and meetings, providing insights and automating tasks like lead research and CRM updates. Features include AI-generated summaries, autofill capabilities, and custom pipeline creation, all aimed at streamlining workflows and improving efficiency.

11/05/2026 - source