Comparison Summary
This comparison report of Zendesk Sell vs. Nextiva Customer Relationship Suite is based on a specific set of business needs and context. The comparison uses 4109 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zendesk Sell and Nextiva Customer Relationship Suite
Zendesk Sell, Nextiva Customer Relationship Suite, Freshsales, Salesmate Sales CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zendesk Sell covers Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.
Nextiva Customer Relationship Suite focuses on Helpdesk Management with Website, Sales Call Management with Phone Calls, Collaboration with E-Mail, Communication Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Zendesk Sell
Focus area
Zendesk Sell is better than Nextiva Customer Relationship Suite for
Software Failure Risk
About
Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams
Nextiva Customer Relationship Suite | Manage sales & customer support with one powerful CRM workspace.
Age
2007
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
89
48
Total Goals
(we found evidences for)
9
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve efficiency
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Launch new products
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Scale best practices
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Improve navigation
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Enter new markets internationally or locally
- See 6 more
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Improve ROI
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Enter new markets internationally or locally
- See 3 more
Top Channels
Channels Used
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phone calls
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e-mail
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offline
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website
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support groups
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events
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trade shows
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mobile
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chat
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video
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point of sale
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on premises
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mobile app
- See 10 more
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phone calls
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e-mail
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offline
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website
-
support groups
-
events
-
trade shows
-
mobile
-
chat
-
video
-
point of sale
-
on premises
-
mobile app
- See 10 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
