Overview: Webex Events (formerly Socio) and iCapture as Event Management Category solutions.

Webex Events and iCapture offer distinct strengths for event management. Webex Events excels in comprehensive engagement and communication, appealing to large and enterprise users across industries like marketing and IT. It supports strategic business goals such as improving ROI and brand awareness. In contrast, iCapture focuses on trade show marketing and lead management, targeting smaller enterprises with features centered on ease of use and lead generation. Both products provide essential support, but differ in user scale and industry focus.

Webex Events (formerly Socio): Webex Events (formerly Socio) provides a comprehensive platform for managing in-person, hybrid, and virtual events. Unforgettable experiences are created with its all-in-one event technology.

iCapture: iCapture is an intelligent lead capture app for trade shows and events. It captures, sorts, and delivers leads directly to your CRM.

Webex Events (formerly Socio) and iCapture: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Webex Events aids in engagement management and following up with participants, essential for large-scale events. read more →

iCapture specializes in trade show marketing and effective lead capturing at events, suiting immediate customer engagement needs. read more →

Business Goals

Webex Events is designed to improve ROI and build brand awareness, making it a tool for strategic branding efforts. read more →

iCapture focuses on improving ROI with a direct approach to increasing sales and acquiring customers quickly. read more →

Core Features

Webex Events offers strong integrations and custom reports, suitable for detailed analytics and data-driven decisions. read more →

iCapture provides user-friendly data import, export, and custom reporting for streamlined lead management processes. read more →

Vendor Support

Webex Events provides extensive 24/7 support, catering to enterprise-level customer service needs. read more →

iCapture offers basic chat and email support, sufficient for smaller businesses requiring less frequent assistance. read more →

Segments and Industries

Webex Events serves large enterprises and varied industries including marketing and IT, demonstrating broad adaptability. read more →

iCapture primarily targets smaller enterprises in the computer software industry, focusing on specific market niches. read more →

Operational Alignment

Webex Events fits well within complex operational workflows, aligning with extensive enterprise environments. read more →

iCapture is ideal for simpler operational scales, designed for smaller teams prioritizing quick lead engagement. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Webex Events (formerly Socio) in Action: Unique Use Cases

How can Webex Events (formerly Socio) optimize your Engagement Management Workflow?

What benefits does Webex Events (formerly Socio) offer for Event Management?

What solutions does Webex Events (formerly Socio) provide for Communication Management?

Why is Webex Events (formerly Socio) the best choice for Social Media Management?


iCapture in Action: Unique Use Cases

What benefits does iCapture offer for Trade Show Marketing?

How does iCapture address your Capturing Leads Challenges?

How does iCapture facilitate Lead Engagement?

What benefits does iCapture offer for Generation Of New Leads?

News

Latest Webex Events (formerly Socio) News

Cisco launches new data platform to support AI development

Cisco launches new data platform to support AI development

08/09/2025 - source

Business Setting

Webex Events (formerly Socio)

iCapture