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Cvent Event Management: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Cvent Event Management
Brand: Cvent Event Management
Rating: 4.35 (8588 reviews)

4.35 5

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(8588)

Cvent: Event Management Software & Hospitality Solutions

App Partner

Cvent Event Management Overview

Cvent provides software for event management, marketing, and attendee engagement. Hotels are helped to win business through Cvent's sourcing platforms.

Use Cases

Customers recommend Event Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Cvent Event Management.

Other use cases:

Sales Document Management
Communication Management
Training & Onboarding
Contact List Management
Customer Feedback Management
Trade Show Marketing
Social Media Management

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Business Priorities

Improve ROI and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Cvent Event Management.

Other priorities:

Enhance Customer Relationships
Acquire Customers
Increase Sales & Revenue
Enter New Markets Internationally Or Locally
Establish Thought Leadership
Build Brand Awareness
Improve Digital And Social Presence
Grow Market Share
Improve Internal Communications
Improve Consistency
Launch New Products
Improve Brand Engagement
Improve Stakeholder Relations
Shorten Ramp Up Time

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Cvent Event Management Use-Cases and Business Priorities: Customer Satisfaction Data

Cvent Event Management works with different mediums / channels such as Phone Calls.

Cvent Event Management's features include Feedback Surveys, Personalization, Templates, etc. and Cvent Event Management support capabilities include Email Support, Chat Support, Phone Support, etc. also Cvent Event Management analytics capabilities include Analytics, and Custom Reports.

Reviews

"...During even free trial their support team several times called me to help with venue. ...." Peer review by Tanya T., Sales Manager, Events Services

Cvent Event Management, Webex Events (formerly Socio), Yapp, Whova, RegFox, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Cvent Event Management

Top Industries

Non-Profit Organization Management
Education
Events Services

Popular in

Small Business
Mid Market
Enterprise

Cvent Event Management is popular in Non-Profit Organization Management, Education, and Events Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Cvent Event Management Use Cases

How can Cvent Event Management enhance your Event Management process?

Cvent Event Management provides comprehensive event management capabilities, encompassing registration, event website configuration, marketing, and reporting. It integrates seamlessly with other platforms, including mobile apps, and offers customizable templates for consistent branding. Cvent Event Management may have limitations in its applicability to events outside of tradeshows.

"...The best part about Cvent is the ability to manage event details, location, attendee info/bios, travel/hotel, website, etc...." Peer review by Nichole L, Digital Content Specialist

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How does Cvent Event Management facilitate Helpdesk Management?

Cvent provides a comprehensive help and support system. This system includes phone, chat, email, and a knowledge base. While the help system is generally comprehensive, it lacks consistency in its terminology.

"...Every time we call into customer support with a question, it is always solved by the end of the call...." Peer review by Brendan H, Marketing Generalist, Marketing and Advertising

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What Are the key features of Cvent Event Management for Engagement Management?

Cvent Event Management facilitates event registration, check-in, and attendee interaction. It enables gathering engagement data and analyzing trends to improve overall event experience. The software’s reporting functionality has limitations, restricting the number of fields that can be included in a report.

"...It is a great way to manage who is and is not attending, collect their information and be able to follow up with them in an easy manner...." Peer review by Program Manager in Corporate

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What solutions does Cvent Event Management provide for Sales Document Management?

The system simplifies the process of generating proposals by providing access to relevant information and automating some tasks. It enables event managers to track event history and manage bids, leading to quicker contract closures. While the tool offers numerous benefits, it may be costly for events with a large number of attendees.

"...The acquisition of DoubleDutch highlights Cvent s investment in the mobile technology space and will complement and grow the company s signature mobile event app and onsite solution capabilities. ..." Cvent Acquires DoubleDutch to Accelerate Its Investment in Mobile Event Technology

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Why is Cvent Event Management the best choice for Communication Management?

Cvent offers robust communication management capabilities, enabling users to send targeted emails, track responses, and segment audiences. It facilitates integrated event and attendee management, including communication, marketing, and contact management. A limitation of Cvent is that it may have difficulties with sending emails to attendees.

"...so I no longer need to remember all the different HTML codes plus it sends HTML emails (and plain text email as well if you chose to)...." Peer review by Suzanne Flory

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68+ more Business Use Cases

16 buyers and buying teams have used Cuspera to assess how well Cvent Event Management solved their Event Management needs. Cuspera uses 8588 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

Case Studies

Events Services

CASE STUDY ConferenceDirect

ConferenceDirect faced challenges with manual vendor sourcing processes. They needed a technology partner to streamline these processes. Cvent Vendor Marketplace, powered by Reposite, provided a solu...tion. It offered a single platform for vendor discovery and coordination. This expanded ConferenceDirect's vendor network and simplified workflows. The platform reduced sourcing timelines by up to 90% and projected a 25% growth in their preferred supplier program.

Hospitality

CASE STUDY IHG Hotels & Resorts

IHG Hotels & Resorts needed consistent group business for financial success. They provided universal access to data-driven technology to all 6,400 properties. This allowed hotels to find the right bu...siness and achieve their goals. In one year, IHG hotels claimed over 5,000 RFPs through RFP Showcase. More than 900 professionals who received a bid had never sourced an IHG hotel before. This approach transformed their prospecting for new business opportunities.

Health, Wellness and Fitness

CASE STUDY Alma

Alma, a mental health startup, wanted to strengthen team bonds through offsite and virtual events. They faced challenges with managing diverse preferences and logistics. Using the Cvent Vendor Market...place, Alma streamlined event planning, saving over 40 hours in sourcing. They established 433 new supplier connections and achieved a 24-hour response time for quotes. The platform helped them stay within budget and manage payments efficiently.

Events Services

CASE STUDY Bishop-McCann

Bishop-McCann is an event management company that uses Cvent solutions to enhance client events. They focus on creating joy and trust for their clients. By using Cvent's Registration and other tools,... they manage a wide range of events securely. The partnership with Cvent has led to a 10% increase in RFPs, a 147% increase in event registrations, and a 1,789% increase in survey responses. Data security is a key strength of Cvent, ensuring client information is protected.

Publishing

CASE STUDY Forbes Middle East

Forbes Middle East needed to manage larger events post-COVID. They chose Cvent's platform to centralize event management. This included registration, check-in, and email marketing. The transition red...uced manual errors and saved time. At one event, 500 attendees checked in within 1-2 hours. The new system improved efficiency and attendee experience.

Human Resources

CASE STUDY HiBob

HiBob faced challenges with inconsistent lead capture solutions at trade shows. They needed a consistent system to improve efficiency and visibility. HiBob adopted Cvent's iCapture solution to stream...line their process. This allowed them to use one app for lead capture, saving time and improving data consistency. The solution enabled sales teams to focus on generating leads and provided real-time insights into event performance. HiBob's marketing team now enjoys enhanced efficiency and visibility.

Tour Cvent's Event Management Platform

Frequently Asked Questions(FAQ)

for Cvent Event Management

What is Cvent Event Management?

Cvent is an Event Management Software used to Improve ROI and Build brand awareness. Its a platform where meetings and Events program come together. It is used by Event professional, Hoteliers and Venues.

Cvent provides easy-to-use, integrated technology solutions to maximize the impact of meetings and events of all sizes. It helps organizations plan and market events, execute onsite, engage audiences and measure and analyze results.

Cvent event management platform provides all the marketing tools to plan and execute events. It also assists to creates and designs all events in one place. Cvent Hospitality cloud assists the hotels and venues win new customers to grow their business with the digital marketing tool, and the software solutions help hotels own their business by servicing customers directly, efficiently, and profitably. Its a complete reimagining of the way to build, design, manage, and experience event websites and registration workflows.

What is Cvent Event Management used for?

Cvent Event Management is a Event Management Software mainly used by its customers to Improve ROI and Scale Best Practices by Event Management, Helpdesk Management and Engagement Management .