cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Compare Voiptime Cloud vs RingCentral Contact Center

Failure Risk Guidance Security Report ?

Failure Risk for Voiptime Cloud low Failure Risk for RingCentral Contact Center low
Know More

Comparison Summary

This comparison report of Voiptime Cloud vs. RingCentral Contact Center is based on a specific set of business needs and context. The comparison uses 4046 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Voiptime Cloud and RingCentral Contact Center

Voiptime Cloud, RingCentral Contact Center, ReadyMode (Formerly XenCALL), Sales Sling, etc., belong to a category of solutions that help Auto Dialer. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Voiptime Cloud covers Sales Call Management with Phone Calls, Lead Management with Phone Calls, Helpdesk Management with Phone Calls, Contact List Management with Phone Calls, etc.

RingCentral Contact Center focuses on Sales Call Management with Phone Calls, Collaboration with Video, Helpdesk Management with Phone Calls, Conference Call Management with Offline, etc.

"Voiptime Cloud software is very efficient, intuitive, and easy-to-use. It’s literally plug-and-play, I barely had to conduct any training with my agents. I was able to see immediate results after only one month of using this dialer. Great Software! ...Love it! " - Steve S

"Between RingCentral’s invaluable features like the callback option, and the outstanding custom-recorded messages we receive from Snap Recordings, I can finally say that Eye Associates of Tallahassee has a phone solution that’s an asset to our busine...ss rather than a liability. " - Vicky O’Sullivan

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Voiptime Cloud

Focus area

Voiptime Cloud is better than RingCentral Contact Center for

Software Failure Risk

  • low

logo RingCentral Contact Center

Focus area

RingCentral Contact Center is better than Voiptime Cloud for

Software Failure Risk

  • low

About

All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement

Digital Customer Engagement Software for Greater Customer Experience

Age

2009

2003

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

43

46

Total Goals
(we found evidences for)

5

8

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (140)

Read Reviews (257)

call recording

Read Reviews (128)

Read Reviews (220)

meeting management

Read Reviews (3)

Read Reviews (11)

helpdesk management

Read Reviews (49)

Read Reviews (132)

lead management

Read Reviews (47)

Read Reviews (1)

contact list management

Read Reviews (36)

Read Reviews (27)

contacts history

Read Reviews (16)

Read Reviews (1)

engagement management

Read Reviews (22)

Read Reviews (8)

engaging and following up

Read Reviews (22)

Read Reviews (6)

communication management

Read Reviews (15)

Read Reviews (90)

tracking & monitoring communications

Read Reviews (12)

Read Reviews (55)

sending & publishing communications

Read Reviews (2)

Read Reviews (31)

sales document management

Read Reviews (11)

Read Reviews (8)

contract management

Read Reviews (10)

Read Reviews (6)

workflow management

Read Reviews (10)

Read Reviews (25)

generation of new leads

Read Reviews (5)

Read Reviews (2)

campaign management

Read Reviews (4)

Read Reviews (0)

campaign analytics

Read Reviews (3)

Read Reviews (0)

follower management

Read Reviews (4)

Read Reviews (0)

conversion management

Read Reviews (3)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (2)

Read Reviews (9)

customer feedback management

Read Reviews (2)

Read Reviews (3)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (2)

account management

Read Reviews (2)

Read Reviews (0)

conference call management

Read Reviews (0)

Read Reviews (125)

social media analytics

Read Reviews (0)

Read Reviews (20)

social media management

Read Reviews (0)

Read Reviews (20)

social media analytics

Read Reviews (0)

Read Reviews (20)

content sharing

Read Reviews (0)

Read Reviews (5)

content management

Read Reviews (0)

Read Reviews (5)

content sharing

Read Reviews (0)

Read Reviews (5)

competitive intelligence

Read Reviews (0)

Read Reviews (5)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve efficiency

  • Launch new products

  • See 2 more

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Manage risk

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve ROI

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • offline

  • mobile

  • events

  • trade shows

  • video

  • e-mail

  • mobile app

  • text SMS

  • on premises

  • chat

  • website

  • omnichannel

  • point of sale

  • See 11 more

  • phone calls

  • offline

  • mobile

  • events

  • trade shows

  • video

  • e-mail

  • mobile app

  • text SMS

  • on premises

  • chat

  • website

  • omnichannel

  • point of sale

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting