Aavaz Overview
This is a summary of the comprehensive capabilities and benefits of Aavaz based on over 393 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Aavaz, Voiptime Cloud, Gryphon.ai, Callstats.io, Talkdesk, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Aavaz is right for your needs? Our Cuspera AI engine can evaluate how Aavaz fits your specific business needs, industry, and context. Get your personalized assessment report today.
Aavaz supports business activities such as:
- Helpdesk Management
- Contact List Management
- Call Recording
- Tracking & Monitoring Communications
- Telemarketing
Aavaz can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Improve ROI, and Improve Internal Communications. It can help manage these activities if you use Phone Calls and Mobile for these needs. As a solution, Aavaz's capabilities include Ticketing, Recording, Personalization, etc.
Aavaz Real Estate Vertical is its biggest customer base.
Reviews
"...Aavaz has clients from the small business sector to large enterprise call centers...." Peer review from Aavaz
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Aavaz solved their Contact Center Software needs. Cuspera uses 393 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Aavaz.
Use Cases
Peers recommend Helpdesk Management , Contact List Management , Call Recording , as the business use cases that they have been most satisfied while using Aavaz.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls |
4.91/5 ★ |
"...Aavaz has clients from the small business sector to large enterprise call centers...." Peer review from Aavaz |
| Contact List Management with Phone Calls |
4.33/5 ★ |
"...Automated Call Distribution systems are used for distributing phone calls and other contact types to contact center agents and employees at a business. ..." Aavaz - Call Center Suite |
| contacts history |
3.75/5 ★ |
"...Contact Call History (which Includes complete call history)..." Aavaz - Call Center Suite |
| Call Recording with Phone Calls |
4.32/5 ★ |
"...Agents can work from anywhere Get duration, call recordings and results on every call Call with your cell phone minutes or VoIP Contact Center Accelerator for Sugar...." Aavaz - Call Center Suite |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls |
4.91/5 ★ |
"...Aavaz has clients from the small business sector to large enterprise call centers...." Peer review from Aavaz |
|
| Contact List Management with Phone Calls |
4.33/5 ★ |
"...Automated Call Distribution systems are used for distributing phone calls and other contact types to contact center agents and employees at a business. ..." Aavaz - Call Center Suite |
|
| contacts history |
4.33/5 ★ |
| Call Recording with Phone Calls |
4.32/5 ★ |
"...Agents can work from anywhere Get duration, call recordings and results on every call Call with your cell phone minutes or VoIP Contact Center Accelerator for Sugar...." Aavaz - Call Center Suite |
|
18+ more Business Use Cases
Our AI advisor, Wyz, harnessed 393 insights from peers and experts to help you assess how these Aavaz use cases fit your Contact Center Software needs.
Popular Business Setting
for Aavaz
Top Industries
- Real Estate
Popular in
- Small Business
- Enterprise
Peers used Aavaz to Enhance customer relationships and Increase sales & revenue
Aavaz Alternatives
Peer and Expert Opinion on Features
for Aavaz
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (19) |
| Recording | Read Reviews (15) |
| Personalization | Read Reviews (11) |
| Feedback surveys | Read Reviews (10) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (19) |
| Recording | Read Reviews (15) |
| Personalization | Read Reviews (11) |
| Feedback surveys | Read Reviews (10) |
IT and Other Capabilities
for Aavaz
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (40) |
| Data Export | Read Reviews (22) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (40) |
| Data Export | Read Reviews (22) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (61) |
| Phone Support | Read Reviews (12) |
| Chat Support | Read Reviews (3) |
| Email Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (61) |
| Phone Support | Read Reviews (12) |
| Chat Support | Read Reviews (3) |
| Email Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (35) |
| Analytics | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (35) |
| Analytics | Read Reviews (5) |
Software Failure Risk Guidance
?for Aavaz
Overall Risk Meter
Top Failure Risks for Aavaz
Vendor Profile Details
Company Name
Aavaz
Company Website
http://www.aavaz.biz/HQ Location
New Delhi, India
Employees
51-200
Social
Financials
NA
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