Aavaz Overview

Here’s the scoop on Aavaz! We've gathered over 393 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Aavaz, Voiptime Cloud, Gryphon.ai, Callstats.io, Talkdesk, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Aavaz is right for your needs? Our Cuspera AI engine can evaluate how Aavaz fits your specific business needs, industry, and context. Get your personalized assessment report today.

Aavaz supports business activities such as:

  • Helpdesk Management
  • Contact List Management
  • Call Recording
  • Tracking & Monitoring Communications
  • Telemarketing

Aavaz can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Improve ROI, and Improve Internal Communications. It can help manage these activities if you use Phone Calls and Mobile for these needs. As a solution, Aavaz's capabilities include Ticketing, Recording, Personalization, etc.

Aavaz Real Estate Vertical is its biggest customer base.

Reviews

"...this is efficient with small businesses online and in the call center industry...." Peer review by Leilani Grace D., Sales Agent

Aavaz Reviews

11 buyers and buying teams have used Cuspera to assess how well Aavaz solved their Contact Center Software needs. Cuspera uses 393 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Aavaz.

Other priorities:

  • Improve ROI
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Contact List Management , Call Recording , as the business use cases that they have been most satisfied while using Aavaz.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Phone Calls

4.91/5

Read Reviews (41)

"...this is efficient with small businesses online and in the call center industry...."
Contact List Management with Phone Calls

4.33/5

Read Reviews (13)

"...Automated Call Distribution systems are used for distributing phone calls and other contact types to contact center agents and employees at a business. ..." Aavaz - Call Center Suite
contacts history

3.75/5

Read Reviews (3)

"...Contact Call History (which Includes complete call history)..."
Call Recording with Phone Calls

4.32/5

Read Reviews (10)

"...Agents can work from anywhere Get duration, call recordings and results on every call Call with your cell phone minutes or VoIP Contact Center Accelerator for Sugar...." Aavaz - Call Center Suite
PEER EXPERIENCES
Helpdesk Management with Phone Calls

4.91/5

Read Reviews (41)

"...this is efficient with small businesses online and in the call center industry...." Peer review by Leilani Grace D., Sales Agent
Contact List Management with Phone Calls

4.33/5

Read Reviews (13)

"...Automated Call Distribution systems are used for distributing phone calls and other contact types to contact center agents and employees at a business. ..." Aavaz - Call Center Suite
contacts history

4.33/5

Read Reviews (3)

Call Recording with Phone Calls

4.32/5

Read Reviews (10)

"...Agents can work from anywhere Get duration, call recordings and results on every call Call with your cell phone minutes or VoIP Contact Center Accelerator for Sugar...." Aavaz - Call Center Suite

18+ more Business Use Cases

Our AI advisor, Wyz, harnessed 393 insights from peers and experts to help you assess how these Aavaz use cases fit your Contact Center Software needs.

Based on peer insights

Cuspera recommends Aavaz for

Use Cases Helpdesk Management , Contact List Management , Call Recording
Medium Phone Calls, Mobile
Features Ticketing, Recording, Personalization
Business Priorities Enhance Customer Relationships, Increase Sales & Revenue, Improve ROI
Industries Real Estate

Popular Business Setting

for Aavaz

Top Industries

  • Real Estate

Popular in

  • Small Business
  • Enterprise
lightning

Peers used Aavaz to Enhance customer relationships and Increase sales & revenue

Peer and Expert Opinion on Features

for Aavaz

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Ticketing

4.47/5

Read Reviews (19)
Recording

4.47/5

Read Reviews (15)
Personalization

4.30/5

Read Reviews (11)
Feedback surveys

4.37/5

Read Reviews (10)
FEATURES RATINGS AND REVIEWS
Ticketing

4.47/5

Read Reviews (19)
Recording

4.47/5

Read Reviews (15)
Personalization

4.30/5

Read Reviews (11)
Feedback surveys

4.37/5

Read Reviews (10)

IT and Other Capabilities

for Aavaz

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.65/5

Read Reviews (40)
Data Export

4.55/5

Read Reviews (22)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.65/5

Read Reviews (40)
Data Export

4.55/5

Read Reviews (22)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.60/5

Read Reviews (61)
Phone Support

4.47/5

Read Reviews (12)
Chat Support

3.88/5

Read Reviews (3)
Email Support

3.70/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.60/5

Read Reviews (61)
Phone Support

4.47/5

Read Reviews (12)
Chat Support

3.88/5

Read Reviews (3)
Email Support

3.70/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.73/5

Read Reviews (3)
Custom Reports

4.67/5

Read Reviews (35)
Analytics

3.99/5

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.73/5

Read Reviews (3)
Custom Reports

4.67/5

Read Reviews (35)
Analytics

3.99/5

Read Reviews (5)

Software Failure Risk Guidance

?

for Aavaz

Overall Risk Meter

Low Medium High

Top Failure Risks for Aavaz

Vendor Profile Details

Company Name

Aavaz

Company Website

http://www.aavaz.biz/

HQ Location

New Delhi, India

Employees

51-200

Social

Financials

NA