Aavaz Overview

Aavaz simplifies communication, workflows, and conversations with cloud contact center solutions. Customer interactions are streamlined for efficiency and ease.

Use Cases

Customers recommend Helpdesk Management, Contact List Management, Call Recording, as the business use cases that they have been most satisfied with while using Aavaz.

Other use cases:

  • Tracking & Monitoring Communications
  • Telemarketing
  • Lead Management
  • Engaging And Following Up
  • Sending & Publishing Communications
  • Campaign Management
  • Workflow Management
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Aavaz.

Other priorities:

  • Improve ROI
  • Improve Internal Communications
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Aavaz Use-Cases and Business Priorities: Customer Satisfaction Data

Aavaz works with different mediums / channels such as Phone Calls, and Mobile,

Aavaz's features include Ticketing, Recording, Personalization, etc.

Reviews

"...About Aavaz Aavaz is a call center software offers that offers an inbound, outbound and blended call center platform designed to be scalable...." Peer review

Aavaz, Voiptime Cloud, Gryphon.ai, Callstats.io, Talkdesk, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Aavaz

Top Industries

  • Real Estate

Popular in

  • Small Business
  • Enterprise

Aavaz is popular in Real Estate, and is widely used by Small Business, and Enterprise,

Comprehensive Insights on Aavaz Use Cases

What makes Aavaz ideal for Helpdesk Management?

Aavaz provides comprehensive call center solutions for various business sizes, from small companies to large call centers. The software encompasses inbound, outbound, and blended call center functionality, including a dialer, PBX, IVR, voicemail, and advanced call management features. Aavaz's integrated suite allows companies to effectively communicate with customers and manage leads and tickets through CRM, contact, and ticket management functions.
"...With Aavaz’ IVR system, your call center will be able to record messages, hold music. ..." Aavaz - Call Center Suite

How does Aavaz address your Contact List Management Challenges?

Aavaz's contact list management system allows businesses to track customer interactions. This system provides agents with access to customer call history and other information, which helps them personalize interactions. Supervisors can monitor contact center activity and make adjustments based on real-time data.
"...Automated Call Distribution systems are used for distributing phone calls and other contact types to contact center agents and employees at a business. ..." Aavaz - Call Center Suite

How efficiently Does Aavaz manage your Call Recording?

What solutions does Aavaz provide for Tracking & Monitoring Communications?

How does Aavaz address your Telemarketing Challenges?

18+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Aavaz solved their Contact Center Software needs. Cuspera uses 393 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

lightning

Peers used Aavaz for helpdesk management and contact list management

Aavaz Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.73/5 ★

Read Reviews (3)
Custom Reports

4.67/5 ★

Read Reviews (35)
Analytics

3.99/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.73/5 ★

Read Reviews (3)
Custom Reports

4.67/5 ★

Read Reviews (35)
Analytics

3.99/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for Aavaz

Overall Risk Meter

Low Medium High

Top Failure Risks for Aavaz

Aavaz Feeds

Click2Call, Auto Dialer, Preview Dialer, Power Dialer And Predictive Dialer

There is always a lot of consternation in the industry over auto dialing and all its variations. We’re going to try and help you figure out what is what and whether you need to use them. The goal is to help you make better decisions on what software to use and how to really maximize your campaigns.   Definitions   No Dialer: As the name implies. The actual dialing is performed manually by the caller. This is probably the slowest way to make calls… but as you will read in the when to use section, it can still be an okay...

The post Click2Call, Auto Dialer, Preview Dialer, Power Dialer And Predictive Dialer first appeared on Aavaz.

05 Jan 2024 - source

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03 Aug 2023 - source

Aavaz Profile

Company Name

Aavaz

Company Website

http://www.aavaz.biz/

HQ Location

New Delhi, India

Employees

51-200

Social

Linkedin

Financials

NA