Overview: VCC Live® and Eckoh as Contact Center Software Category solutions.
VCC Live®: VCC Live offers customizable cloud contact center software for managing inbound and outbound communication. Multiple channels like voice, SMS, and email are supported.
Eckoh: Eckoh offers award-winning secure payment solutions for contact centers. Multi-channel integration and PCI DSS compliance are provided.
VCC Live® and Eckoh: Best activities based on customer satisfaction
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VCC Live® in Action: Unique Use Cases
What benefits does VCC Live® offer for Helpdesk Management?
How efficiently Does VCC Live® manage your Engagement Management?
What Are the key features of VCC Live® for Workflow Management?
News
Latest VCC Live® news
VCC Live Boosts VCC 360 With Global SIP Trunking Through DIDWW Partnership
VCC Live has partnered with DIDWW to integrate global SIP trunking and virtual phone number services into the VCC 360 cloud contact center platform. This collaboration enables VCC Live to offer expanded international telephony coverage and immediate number provisioning, enhancing service reliability and reach for enterprise customers seeking robust VoIP and contact center solutions.
Latest Eckoh news
Eckoh Acquires Quality Xperience, Expanding Enterprise AI Capabilities
Eckoh has acquired Quality Xperience, a UK-based provider of conversational AI solutions, to enhance its enterprise AI capabilities. This acquisition formalizes a previous partnership and aims to accelerate AI adoption through secure and scalable solutions. The integration of QX's expertise will allow Eckoh to design, deploy, and optimize AI-powered customer experiences across various channels.
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